- Beyond the system's features and functionality, which is top-notch, the level of support is light years above any other system I have used. The resources provided to customers more than justifies the cost of the system. The goal of any company rolling out a new PMIS is to have a smooth implementation and to gain buy-in from users. Procore's support throughout implementation and roll-out to end-users nearly guarantees that success. That said, having a dedicated person to interact with Procore and lead the roll-out from your firm is critical.
- Procore is constantly adding new features and advancing the functionality of the system. This makes the system increasingly valuable and helps us evolve our processes and procedures to be more efficient. Review collected by and hosted on G2.com.
- Built-in reports are not as robust as other systems. The custom reporting feature is available and relatively easy to use, but more canned reports would be nice. 360 Reports are a nice addition, but the speed and refresh of real-time data needs to be improved.
- ERP integration was very glitchy at the start, but then the amazing support team helped work through the issues and it has become a vital part of our Procore use. Procore ERP Support is excellent at responding to support requests and solving issues as they occur.
- Certain functions are grouped into Tools that intuitively seem like they should be stand-alone Tools. Safety, for example, needs a separate tool, which I hear is being developed as we speak. Review collected by and hosted on G2.com.
