ProcessUnity Pros and Cons

The team at ProcessUnity are extermely knowledgeable and helpful. Best of all, the cloud application have developed are very versatile and easy to configurate. While the company is primarily focuses on helping clients manage Vendor Risk, the application can be configurated to do much more.. We have used ProcessUnity for 8 years as a GRC Application to support our daily operations. it supports everything we need, including SOX PRogram, Risk Management Program, Business Continutiy Program, Vendor Risk Management Program, Cybresecurity Program, and others. This application is incredibleflexible, allowing you to develope custom workflows tailored to your organization and unique business process. Review collected by and hosted on G2.com.

None that I can think of. Everything we wanted to do with the application and have done. Review collected by and hosted on G2.com.

ProcessUnity is a highly configurable system that has allowed us to mold the systems to our needs. It had enhanced our ability to understand risk and to focus errorts towards the highest risks. The manual TPRM workload has been automated and reporting has enabled us to quickly and easily summarize data and provide clear communications to senior management and the board. Review collected by and hosted on G2.com.

ProcessUnity requires some programming, or advanced configuration skills, however the Assurance Services is amazing and worth while to invest in and gain any support or skills you need to get the job done. Review collected by and hosted on G2.com.

Extremely customizable for your organization's workflow.

Prebuilt integration connectors with other industry leading third party risk management platforms.

Customer-centric focus. Review collected by and hosted on G2.com.

Need upfront investment to learn configuration and rule/expression building. Review collected by and hosted on G2.com.

One of the best things about ProcessUntiy, aside from its robust reporting capabilities, is the flexible configurability. It supports a wide array of workflows to best suit your needs. Review collected by and hosted on G2.com.

While the configurability is a blessing, it can also be a curse. If you're not careful, you could end up with a confusing workload. This is alleviated by working with the implementation team early on and clearly define your requirements. Review collected by and hosted on G2.com.

It is most helpful that ProcessUnity is highly configurable; therefore, you can utilize the out of the box option and build out the platform to fit your company's needs. Review collected by and hosted on G2.com.

It can be difficult to make changes without coding/developer experience as certain changes require certain formulas. Review collected by and hosted on G2.com.

ProcessUnity has been an absolute game-changer for our organization. Their best in class teams (Engineering, Product, Project) facilitated seamless customization and inplementation of our VRM process. True partners! Review collected by and hosted on G2.com.

Nothing nevative to say about PU. They have been true partners through and through. Review collected by and hosted on G2.com.

We moved from spreadsheet based TPRM approach to using PU and the transofrmation in approach and outcome has been incredible. The tool is easy to use and intuative. The implementation method is good too, they build your carcus and you input the questions as not to wase technical time on the admin elements. Very throught through tool with lots of pre-sets. We have greatly reduced risk in our organisation through the implementation of this tool. Review collected by and hosted on G2.com.

Very little downsides i would suggest. Some of the pre-sets are USA based, which we unwound but that was relatively easy. Suppliers often praise the ease of completing what is seen as a quite dry questionnaire. Review collected by and hosted on G2.com.

The different integrations that are possible to add on and utilize to your team's specific needs. Review collected by and hosted on G2.com.

It's not user-friendly to communicate with both the business and supplier within the platform. Review collected by and hosted on G2.com.

The platform is customizable and our company had some complex business requirements for which the implementation team was great in supporting us throughout the process. We have the ability to change some basic settings and configurations ourselves, which is great and saves time. However, there is a learning curve to understanding how to do this. Overall, we are satisfied with the tool. Review collected by and hosted on G2.com.

Some of our users, specially those who do not use the platform frequently, have some difficulties using it. One thing that in our opinion could be improved is having the vendor request and assessment in a single report with a single workflow and status. Having them separated causes confusion and a lot of clicking to get a complete overview. Review collected by and hosted on G2.com.

the possibilities for automation and customization Review collected by and hosted on G2.com.

the inability to talk to vendors within the application itself Review collected by and hosted on G2.com.