ProcessUnity Pros and Cons

Ease of sharing our assessment with our customers. Review collected by and hosted on G2.com.

I don't have any downside to share (other than when my customers require us to complete their assessments due to their requirements) Review collected by and hosted on G2.com.

Third party security assessment is excellent Review collected by and hosted on G2.com.

user experience is not so good, sometimes i cannot get notification email. Review collected by and hosted on G2.com.

User-friendly interface, Seemless exchange of information w.r.t. risks posed by third parties, Wholistic view of cybersecurity maturity of the third parties Review collected by and hosted on G2.com.

Requirement of specific personnel contact information to proactively share assessment results with client Review collected by and hosted on G2.com.

How quickly the solution was implemented and how easy it is to configure to meet new business needs. Review collected by and hosted on G2.com.

Havent found anything to dislike yet! Great Product Review collected by and hosted on G2.com.

Easy to implement. Offers great customization for each users need. Review collected by and hosted on G2.com.

Would like to see additional training opportunities. Review collected by and hosted on G2.com.

Very easy and efficiently manage the risk from onboarding to execution and monitor them effectively. It reduces the cost and time to produce effective reports. Its well suited for large and small enterprises. Review collected by and hosted on G2.com.

All seems fine for me and best for the organization level. Review collected by and hosted on G2.com.

Very easy to use and great management ,monitoring and remediation of third party risks. Review collected by and hosted on G2.com.

There is a lack of product support which can be changed. Review collected by and hosted on G2.com.

That the system can do anything and everything! Review collected by and hosted on G2.com.

That I don't have more time to build new things in the tool. Review collected by and hosted on G2.com.

ProcessUnity keeps track of questionnaires that vendors are required to answer. It allows for any number of questionnaires to be used as part of a vendor assessment and has a robust permission system which determines who is able to see what questionnaire, and who is able to answer and ultimately submit the questionnaire. Review collected by and hosted on G2.com.

I'll be honest, there is a lot about ProcessUnity that I don't like.

* No ability to filter and display only the assessments I am working on. I work on a team with about a dozen analysts. I only need to see projects assigned to me. There is no way to filter out the hundreds of reviews by the others and so I must scroll through them every time I move between projects.

* View defaults to showing the oldest project first. This also is one of my greatest problems with this software. Every time I return to the project listing screen, I have to sort by analyst name since it defaults to this particular ordering. Since it goes oldest to newest, the most recent projects are all the way at the bottom of the very long list.

* Limitation of length of question in questionnaire. Some questions are longer than 255 characters, or whatever it was.

* Limitation where a vendor point of contact can only have one questionnaire active at a time. This happened once. A vendor contact had to be removed from one questionnaire so they could be added to another.

* Overall use of the tool is sluggish. No matter where you click, or in what circumstances, there is a noticeable delay and the cursor briefly shows a waiting animation.

* Navigation is clunky, and sometimes it is difficult to flag a question as a finding or add a reviewer comment once a questionnaire has arrived at a particular state.

* There is no way to shut off the automated escalation messages on a per-project basis, even if the project is actively being worked on in that time.

* Dates sort alphabetically (i.e. Apr, Aug, Dec, Feb, Jan, Jul, Jun, Mar, May, Nov, Oct, Sep) Why was this not noticed and fixed? Review collected by and hosted on G2.com.

This tool is very useful as it provides you solutions for your cybersecurity. Review collected by and hosted on G2.com.

Sometimes the decision/security provided by this tool requires a lot of money. Review collected by and hosted on G2.com.