MF
Malibu F.
Assistant Director
Small-Business (50 or fewer emp.)
"Procare is an amazing tool!"
4/5
What do you like best about Procare Solutions?

What I like most about Procare is how easy it is to use and how supportive their team is. The platform is intuitive, and any time I’ve needed help, the support team has been quick, kind, and effective. Knowing I can rely on them makes a big difference in my day-to-day. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

I do wish there were a few more customizable features—like being able to tailor certain reports or notifications more specifically to our center’s needs. But overall, it still meets the majority of what we need. Review collected by and hosted on G2.com.

BM
Brittany M.
EEO Officer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple and Easy To Use"
5/5
What do you like best about Procare Solutions?

I like that this is a very easy program to use and learn.

I like the fact teachers can communicate and send pictures throughout the day of my child and his activities.

I use the program alot for paying my account off which takes about 2 seconds.

All in all a great program. Very simple and unique. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

There is no big dislikes about the program. The simplicity is what makes the program great to use. Review collected by and hosted on G2.com.

Katheryne B.
KB
Katheryne B.
Director
Small-Business (50 or fewer emp.)
"It is super simple and easy to use"
5/5
What do you like best about Procare Solutions?

I like how every thing is easy to use and the text is displayed appropriately for all to see, I do use ProCare every day Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

The load time sometimes lags but its not a huge issue Review collected by and hosted on G2.com.

Kaitlyn H.
KH
Kaitlyn H.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Positive Experience"
4.5/5
What do you like best about Procare Solutions?

The ease of use and the quickness with which the support team responds to issues. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

I wish there were more options for unique billing instances. Review collected by and hosted on G2.com.

Julie B.
JB
Julie B.
owner administrator
Small-Business (50 or fewer emp.)
"ProCare Solutions Pros and Cons"
4.5/5
What do you like best about Procare Solutions?

The most useful features of ProCare are payment processing, children's attendance, and staff clock in/clock out. Parents love the communication with the children's teacher and the photos throughout the day. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

I feel that the fees are quite high for processing payments as well as the user fee. Review collected by and hosted on G2.com.

DR
dawne r.
Director
Small-Business (50 or fewer emp.)
"Procare...the best in the business"
5/5
What do you like best about Procare Solutions?

Procare has a chat feature which I use A LOT! All of their people have been very helpful and patient. I also like that I feel heard when giving feedback. There have been several items that have been updated in their system. Although, I realize others could be giving the same feedback...they do listen and try to make the system more user friendly and make changes as each facility makes known items which will help them to operate with more ease. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

The only down side I have felt is the lack of having one-on-one support when first starting out. At times, I struggle with technology a bit and during one of the training sessions I was the only person in attendance and was allowed to ask questions throughout...it made me realize this was exactly what I needed. Review collected by and hosted on G2.com.

CR
Chelsey R.
Director of Early Learning
Small-Business (50 or fewer emp.)
"Great System but needs work"
2.5/5
What do you like best about Procare Solutions?

It is a great way to connect school with the families. We like that children can be individually tagged so you can group them in various ways such as messaging. We also like how parents can view their child's day. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

The system does have some quarks. It seems to be slower than other programs we have used. Sometimes the system is down and parents are unable to sign in or receive messages/updates throughout the day. We would like to be able to use a laptop (desktop) to be able to use for a sign in kiosk. Some things we can do on the iPads are not accessible on the desktop and vice versa. One thing that is not working right now is signing incident reports. There seems to be a glitch in the system when we submit for a parent to sign and it will not go through after the parent has signed. Review collected by and hosted on G2.com.

JS
Jill S.
Director
Small-Business (50 or fewer emp.)
"Great Early Childhood Product"
5/5
What do you like best about Procare Solutions?

We use Procare Solutions on a daily basis to manage our facility and communicate with families. We love the simplicity of the product, making it easy for not only teachers, but for parents as well. The mobile app allows communication in real time, and the online payment options allow families regular access to their account which cuts down on interactions surrounding accounts allowing us to spend more time having positive interactions about their child's day. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

Truthfully, our biggest drawback at this time, is the lack of option to upload lesson plans in a useful way. Review collected by and hosted on G2.com.

CB
Catharine B.
Assistant Teacher
Mid-Market (51-1000 emp.)
"Dedicated classroom assistant"
4.5/5
What do you like best about Procare Solutions?

The most helpful thing about Procare solutions is that all important information about a child can be quickly accessed. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

I wish there was a way to view children's pictures in an album instead of scrolling back through activities.

I also wish the "notes" feature was easier to access once you make notes. It would be helpful if you could find them all together on one folder. Review collected by and hosted on G2.com.

Angelica T.
AT
Angelica T.
Maestras
Small-Business (50 or fewer emp.)
"A very friendly and reliable tool"
5/5
What do you like best about Procare Solutions?

Its ease of work, the food for communicating with parents, and its ease for parents to interact with the school. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

Sometimes the system crashes and sometimes I have to redo the messages, send the photos and videos, or the parents can't register the children. Review collected by and hosted on G2.com.