I’ve been using Procare for more than 10years and I love it! Procare helps me keep track of staff and children’s requirements/documentation. You can print a report for any information or data you need. It is fully customizable. Procare does so much and if I need help the support website is great. There you can find easy step by step directions/ videos. The phone support team is also very helpful. I use Procare for everything; attendance tracing for children and staff, data/required paperwork, tuition charges and payment, center expenses, parent and staff communication, children’s daily reports, and more. Starting in July, I plan to use the agency payment part of Procare. It will allow me to manage agency payment with a separate ledged under each family’s account. Review collected by and hosted on G2.com.

Honestly, I love everything about Procare. Any concern or questions I have ever had/have are answered quickly by the support staff or website. Review collected by and hosted on G2.com.

Their customer service team made it a breeze to implement. I enjoy the convenience of everything happening on one platform - attendance, billing, staff time cards, parent and staff communication, onboarding new clients, and more. I use Procare daily and it really simplifies my workday! The app is incredibly intuitive and our teachers have no trouble integrating it into their daily routine. I also LOVE that when I have an issue with the program I can quickly get help through customer service, or I can even suggest an upgrade to the product. Love it when Procare comes through with a fix that didn't previously exist. Review collected by and hosted on G2.com.

I wish I could issue partial refunds. Currently the only option is to issue a 100% refund for a payment, which is incredibly problematic if I am having to issue a prorated refund for a tuition or fee payment. My only workaround is to have the bank issue a check, but then trying to log the payment that took place outside of Procare get messy.

I also wish I could delete duplicate student entries instead of having to mark them as inactive. Review collected by and hosted on G2.com.

Procare is easy to use. Fast and efficient. Review collected by and hosted on G2.com.

Procare does not always sync properly. At times some children will show as duplicates or not at all. Review collected by and hosted on G2.com.

ProCare solutions allows for easy and mobile communication with parents through daily activity logs and open communication to families from both admin and teachers in separate chats! Review collected by and hosted on G2.com.

The only issue i have with ProCare is due to my level of management I do not have total control and ability to edit. Review collected by and hosted on G2.com.

All in one management system for attendance, billing, etc. Easy to use app to communicate with families. With using it everyday it's easy to integrate with classroom life to show parents what their children are doing. Easy to learn and to teach how to use. Review collected by and hosted on G2.com.

That we have to manually add in the vaccination records, a more stream lined process would be nice. Review collected by and hosted on G2.com.

Ease of use for both educators, admin and families. Everyone feels so busy day to day that ease of use is critically important. Review collected by and hosted on G2.com.

Sometimes I feel like I'm not getting the most out of the app but more training could probably solve that. Review collected by and hosted on G2.com.

I like using Procare for child check in and check out, for tracking student records and data, for creating allergy lists and attendance lists, and for keeping track of student accounts/billing. Review collected by and hosted on G2.com.

I wish Procare data could be copied and shared with other programs like Excel. Review collected by and hosted on G2.com.

Procare has been helpful with keeping up to date with the children in our care, emergency contacts, as well as billing. We also use the mobile version for communication with parents. We love that feature! Review collected by and hosted on G2.com.

It can be a bit confusing (the desktop version). The fees for using online payments (credit cards) can be excessive. We are a non profit, so we cannot afford to utilize Tuition Express Review collected by and hosted on G2.com.

Procare Solutions has been easy to learn, easy to use, for all users over the years. If we get stuck on something, there is usually a video that addresses the issue. Review collected by and hosted on G2.com.

We are switching to the cloud version soon, so I am hoping the overall appearance improves a little (more updated look). The few occasions where we've had to call support, there is often a significant wait time. However, even that has improved in the past year or so. Review collected by and hosted on G2.com.

All student data is in one location with employee data and easy to find Review collected by and hosted on G2.com.

Procare only has real time data and does not store historical data for going back and looking at previous years to track from year to year. Review collected by and hosted on G2.com.