I like that Procare brings everything together in one place attendance, billing, parent communication, and reporting. It saves me time, keeps our center more organized, and makes it easier to focus on the children instead of paperwork. The system is also very user-friendly, and their support team is quick to respond when we need help. Review collected by and hosted on G2.com.

I wish the online version offered more flexibility for account management. For example, it would be helpful to have better options to write off or charge off parent accounts directly, instead of relying on workarounds. I’d also like the ability to update which bank account tuition payments go to without having to contact the backend team, since that process can take 48 hours or more. Review collected by and hosted on G2.com.

The ability to use the software as come fairly easy to all ages of our staff and parents. its very user friendly, simplistic and straight forward as to the information your looking to post as well as the information as a parent you may want to see. Review collected by and hosted on G2.com.

I wish we had the ability to post photos in to messages to parents. This would be helpful to tell the story when sending messages.

On that note the uploading of pictures in the incident report area seem to run slow, which isn't idea when your notifying parents of an injury.

At the end of the school year we aren't able to extrapolate photos by child, year or class. This would be helpful when creating class yearbooks, graduation slide shows etc. Review collected by and hosted on G2.com.

I like that it is easy to select activities for children to share with parents and guardians. Parents are easily able to send messages to the classroom as well to let teachers know if they will be late or if their child will not be in attendance that day. As a parent, I enjoy getting the email summary at the end of each day. Review collected by and hosted on G2.com.

We have had a number of issues with connectivity. It's not a constant issue but does happen on occasion. As a teacher, I would prefer if there were a few more options when it comes to adding bathroom activities. It defaults to diaper and as a mixed classroom, I would like to be able to set some children to default to potty over diaper. It doesn't appear that the push notifications work well on Android as I have never gotten them for my child or my classroom on my phone but my child's notifications come through in the classroom iPad. Review collected by and hosted on G2.com.

I love the ease of parent and teacher communication that Procare offers. And now they have added two new features: Private messaging for families that are split and direct communication to the office. I love that the authorized to pick-up information is easy to access.

When I have an issue or a question, I find the customer support is easily accessed. I can use the help button to look for an article to find an answer to my question or a solution to the problem. If I cannot find the answer through the help button, I can try the customer chat or call. There are many videos of solutions on YouTube, too. Review collected by and hosted on G2.com.

I don't like that I don't have a record of emails that are sent out using the Procare app. The email will go out to a family using my outlook email address, but it is not listed on my sent emails.

I also don't like when the app is off line and won't work. We have had to come up with a back-up plan when Procare is not working.

I also would like more features in the newsletter app. I would like additional choices of background. More options of layouts. Layouts that can be adjusted. Review collected by and hosted on G2.com.

Procare Solutions provides our school with the best range of features that we have been able to find (and at the best price point). It covers many of our software and office needs and provides teachers and families with communication, connection, and ease of access. Review collected by and hosted on G2.com.

Our school's enrollment and scheduling options (in which students enroll in multiple classes at a time and in multiple programs throughout the year) requires multiple workarounds with Procare Desktop's tags/tracking. Additionally, there are several features in Procare Online/Procare App that we wish had more options/flexibility. Review collected by and hosted on G2.com.

The app is user friendly in most aspects, and makes it easy to communicate with parents during the day. The customer support is always amazing. They work on an issue until they get it resolved. Review collected by and hosted on G2.com.

The lesson planning area is hard to navigate and a bit clunky to use. When you change an activity it changes all lesson plans for every class in the school. Review collected by and hosted on G2.com.

I like how it connects the whole center from the Administration to the classroom and even to the billing department. Its a one stop shop. Review collected by and hosted on G2.com.

I wish the classroom portion had a see all page where i can see a chart with all kids clocked in and what was entered for each kid. Review collected by and hosted on G2.com.

The best thing about Procare is how easy it is for parents and teachers to stay connected. Review collected by and hosted on G2.com.

I dislike how slow it can be sometimes, though procare fixes the issue promptly. Review collected by and hosted on G2.com.

What I like most about Procare Solutions is how comprehensive and user-friendly the platform is. It really helps streamline daily operations and saves time with its all-in-one functionality. I especially appreciate how it supports both staff and parent communication, which has been a big plus for our center. Review collected by and hosted on G2.com.

That said, I do wish the customer support experience was a bit smoother. There have been times I've been on hold for a long time, and I've been trying to get in touch with my account manager about adding lead management but haven’t heard back yet. I think improving response times and support follow-up would really take the experience to the next level. Review collected by and hosted on G2.com.

How everything I need for my childcare center is all in one place, both for my students, families and my employees. It is easy to use and if I ever am confused, customer service is easy to reach and very helpful. It was easy to implement and families love it. Review collected by and hosted on G2.com.

Only thing I dislike is that I thought sample forms would be there for different things and I have not found them. Review collected by and hosted on G2.com.