Verified User in Education Management
GE
Verified User in Education Management
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Love ProCare!"
5/5
What do you like best about Procare Solutions?

User-friendly interface that’s easy to navigate.

Excellent parent communication tools, including daily updates and photos.

Simplifies administrative tasks like billing and enrollment.

Comprehensive reporting and tracking features for attendance, meals, etc.

Responsive and helpful customer support team. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

Initial setup can be a bit time-consuming, especially for larger centers.

Some features might require extra training to fully utilize.

Occasional updates might temporarily change the layout, requiring re-familiarization. Review collected by and hosted on G2.com.

EF
Elaine F.
Director
Small-Business (50 or fewer emp.)
"ProCare is an easy to use program"
4.5/5
What do you like best about Procare Solutions?

The ease of use is great for both parents and families. From tracking students attendance and personal information to parents signing in and our, the program is a breeze to use Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

So far we haven't had any issues with the program. We have used for tuition payments for several years and are now just implementing the app and all it's uses. Review collected by and hosted on G2.com.

ML
Megan L.
Director
Small-Business (50 or fewer emp.)
"Procare is Amazing!"
4.5/5
What do you like best about Procare Solutions?

Procare makes our office more efficient in collecting payments and sogn in sign out data. It is wonderful for our home connection as teachers can reach out to families with their child's learning and activities. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

I dislike that if parents make a payment that does not clear, it can be over a week to receive a charge back. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Easy to Use"
4.5/5
What do you like best about Procare Solutions?

I love being able to easily monitor my students being checked in and checked out each day, and safely see who’s picking them up! Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

I have experienced glitches with the message notifications, which is very inconvenient… Especially if it’s a time sensitive message from one of my parents! Review collected by and hosted on G2.com.

CG
Chandler G.
Assistant Program Director
Small-Business (50 or fewer emp.)
"Efficient Program"
5/5
What do you like best about Procare Solutions?

I love the integration between the web and the desktop version. Billing is also very time efficient. The program is very easy to use and I often use it every day. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

Sometimes it can take a while on hold to reach tech support. But they always solve the issue quickly Review collected by and hosted on G2.com.

Brianna P.
BP
Brianna P.
Director
Small-Business (50 or fewer emp.)
"Procare Review"
3/5
What do you like best about Procare Solutions?

We enjoy the ease of use with Procare solutions. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

It is frustrating when the platform is down. Review collected by and hosted on G2.com.

Nadou L.
NL
Nadou L.
Lead Prekindergarten Teacher
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great Childcare Tool"
5/5
What do you like best about Procare Solutions?

Secure and Reliable: The platform is secure and reliable, giving us peace of mind knowing that sensitive data is protected. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

Lack of tools for lesson plan submission resources and designs Review collected by and hosted on G2.com.

Britney T.
BT
Britney T.
Director
Small-Business (50 or fewer emp.)
"Procare is the best!!!!"
5/5
What do you like best about Procare Solutions?

I like how close contact we can be with the parents and how fast we are able to message with the parents back and forth. Keeping families updated with notes and pictures. Billing is also amazing and easy managed. Along with being able to keep in contact with employees also. ProCare is a great program all around. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

What I don't like it maintenance if there are issues it so hard to get in touch with someone to help. Even when we finally reach someone, we are always on an extended hold time which is a major inconvenience at times. Review collected by and hosted on G2.com.

YF
Yailet F.
Director
Small-Business (50 or fewer emp.)
"I Love Procare"
5/5
What do you like best about Procare Solutions?

I love how it keeps all my students records organized and how its very easy to use.

It has a feature for everything.

My parents are able to stay informed throughout the day on what their child is doing.

Their monthly fee includes all the features. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

The monthly fee could seem high for startup daycares Review collected by and hosted on G2.com.

KS
Kristi S.
Childcare Billing Specialist
Mid-Market (51-1000 emp.)
"Work On Customer Support"
2.5/5
What do you like best about Procare Solutions?

The simple invoice set up. Communitcation with parents. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Procare Solutions?

customer support for me use to be super simple. Now I feel like its harder and harder to get answers to things and solution corrected. If there is an error for example I had parents charged twice one. I had no notification sent out about this. I cant see parents payment information and its not easy for them sometimes. So i need the card removed. use to not have any issues with this last time I went through 10 emails to get it fixed. Review collected by and hosted on G2.com.