Top 10 Problem Solver Alternatives & Competitors

(1)3.0 out of 5

Explore the best alternatives to Problem Solver for users who need new software features or want to try different solutions. Incident Management Software is a widely used technology, and many people are seeking secure, user friendly software solutions with standardization, ticket assignment, and text generation. Other important factors to consider when researching alternatives to Problem Solver include reliability and ease of use. The best overall Problem Solver alternative is Freshservice. Other similar apps like Problem Solver are ClickUp, NinjaOne, PagerDuty, and ServiceNow IT Service Management. Problem Solver alternatives can be found in Incident Management Software but may also be in IT Service Management Tools or Service Desk Software.

Best Paid & Free Alternatives to Problem Solver

  • Freshservice
  • ClickUp
  • NinjaOne

Top 10 Alternatives to Problem Solver Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Problem Solver stacks up to the competition, check reviews from current & previous users in industries like Automotive, and find the best product for your business.
    Serviceaide ChangeGear
  1. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (103)3.9 out of 5
  2. We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

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    #1
  3. Freshservice

    (1,239)4.6 out of 5
  4. Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with Problem Solver:
    #2
  5. ClickUp

    (10,105)4.7 out of 5
  6. ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

    Categories in common with Problem Solver:
    #3
  7. NinjaOne

    (1,866)4.7 out of 5
  8. NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.

    Categories in common with Problem Solver:
    #4
  9. PagerDuty

    (889)4.5 out of 5
  10. PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.

    Categories in common with Problem Solver:
    #5
  11. ServiceNow IT Service Management

    (877)4.3 out of 5
  12. ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with Problem Solver:
    #6
  13. Jira Service Management

    (779)4.2 out of 5
  14. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with Problem Solver:
    #7
  15. SolarWinds Service Desk

    (742)4.3 out of 5
  16. SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with Problem Solver:
    #8
  17. xMatters

    (655)4.5 out of 5
  18. xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

    Categories in common with Problem Solver:
    #9
  19. New Relic

    (504)4.4 out of 5
  20. New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

    Categories in common with Problem Solver:
    #10
  21. Squadcast

    (308)4.4 out of 5
  22. Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

    Categories in common with Problem Solver:
    Serviceaide ChangeGear
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (103)3.9 out of 5
  24. We help companies transform their service and support with AI-based technologies and automation to improve business processes, increase self-service and reduce costs. The goal is to provide value to both users and support organizations to reduce workload, improve quality of service and increase productivity. ChangeGear is a scalable and flexible ITSM solution with a virtual agent called Luma. ChangeGear is available in three tiers: Change Manager, Service Desk and Service Manager. ChangeGear is certified across 12 ITIL processes.

    Visit Website
    Visit Website