Proactivanet Pros and Cons

I consider that the most useful aspect of the platform is being able to have detailed control of all technological assets, its user-friendly interface, and especially the control of software usage and licensing. Review collected by and hosted on G2.com.

I don't like that in Proactivanet creating a metric and alert is complex, I would like to be able to do it easily as well as customize colors like in Power BI. Review collected by and hosted on G2.com.

ProactivaNet is a tool that, being so powerful, surprises with its ease of use and administration. It allows for the automation of many processes and covers almost any issue related to the IT world, both at the ticketing level and in asset and configuration management. Review collected by and hosted on G2.com.

Nothing, it is a tool that meets all our needs and expectations. Review collected by and hosted on G2.com.

the ease of tracking and controlling the organization's ITIL processes, both through the use of the ITSM module or the ITAM module of the tool Review collected by and hosted on G2.com.

I find it difficult to identify a weakness in the platform. Review collected by and hosted on G2.com.

Es una herramienta integral que centraliza y optimiza la administración de los procesos TI alineada con ITIL. La aplicación facilita la visualización y el seguimiento de los componentes de la infraestructura TI, permitiendo identificar rápidamente cómo los cambios en un área pueden afectar a otras.

Valoramos el acceso al equipo experto para facilitar evolución en el uso de la herramienta y mantenerla alineada a la transformación de nuestros procesos. Review collected by and hosted on G2.com.

El diseño de la aplicación en el apartado del portal de autoservicio para el usuario final mantiene un aspecto de versiones iniciales, pero en los últimos tiempos vemos que se está haciendo un importante esfuerzo para la actualización del look&feel del mismo. Review collected by and hosted on G2.com.

User-friendly and easy-to-use tool.

It allows you to know and control the entire IT infrastructure of companies automatically.

Availability, it is possible to monitor the company's IT services at any time.

It allows users to raise their own tickets for timely follow-up.

It reduces risks by anticipating cyberattacks. Review collected by and hosted on G2.com.

The inactivity session of Proactivanet lasts very little and asks to log in again. Review collected by and hosted on G2.com.

It makes it easier for me to have a clear and up-to-date view of the company's IT equipment inventory. Review collected by and hosted on G2.com.

I have been using the platform for 6 months, and so far I have not had major difficulties in its use. Review collected by and hosted on G2.com.

Intuitive tool, robust and reliable inventory module, integration in a short time, excellent customer service and support. Review collected by and hosted on G2.com.

one should work on improving the color of the dashboards and adding more functionality in the metrics Review collected by and hosted on G2.com.

It has a quite intuitive interface, its modular construction, that is, moving from ITSM, asset management, and knowledge base in an agile manner, and a very comprehensive user portal. Review collected by and hosted on G2.com.

So far, the modules we have used meet our needs. Review collected by and hosted on G2.com.

La visión holistica que ofrece, ya que nos permite tomar en cuenta muchos aspectos que nos ayuda a una mejor toma de decisiones Review collected by and hosted on G2.com.

Ninguna, el único inconveniente es que no podemos explotar la herramienta al 100 % Review collected by and hosted on G2.com.

The technical configuration is easy to integrate with your business process, both in customization and in asset management. Review collected by and hosted on G2.com.

The updates are during active hours, I have to stop operation. Review collected by and hosted on G2.com.