Prevalent by Mitratech Pros and Cons

Suppliers managed in organised structure - with easy reigstration & bespoke access permissions for all areas of the business.

Prevalent has brought organisation to a complex supply framework accross multiple client accounts.

The survey and monitoring functions have been key in understanding risk within suppliers accurately.

The support and desire to grow the platform in your business is excellent and always on hand to support with issues and response time is amazing. Real ROI Review collected by and hosted on G2.com.

Standard reporting is good for overviews. The advanced reporting focuses very much (still very useful) on the final output... risks, remediation planning, threats and user activity. We find very little reporting supports analysis of progress of gathering information - as an example we have to export schedule reports to excel to analyse some aspects of the process. Review collected by and hosted on G2.com.

Prevalent is a standout tool that's perfect for teams hoping to evolve their GRC and cybersecurity posture. We have excellent working relationships with the implementation and operations staff, who worked with us diligently to implement the tool in a manner that served our organization's needs.

We extensively use their framework surveys and risk register functionality, which has helped us stay aligned with regulations. It's extremely scalable and customizable, and the team is always there to help when we needed something tailor-made for us. Review collected by and hosted on G2.com.

Advanced report filtering cannot be saved, since it relies on an AWS analytics platform that lacks that functionality. Review collected by and hosted on G2.com.

The service and support were really what won us over. They were very helpful in getting us up to speed and keeping in touch with new recommendations. Review collected by and hosted on G2.com.

The user interface was good but that is where we did see some room for improvement. It could be more intuitive. Review collected by and hosted on G2.com.

Prevalent have been a pleasure to work with form the moment we engaged them. The tech has delivered exactly what was promised and is very simple to use. We have all of our third parties out of Excel and into a system providing MI to the team and business. Using entities allows us to map our service ecosystem to a granular level including data mapping for GDPR. The digital risk register and exports allows us to quickly navigate what's important, focus in the right areas and report to the exec. Review collected by and hosted on G2.com.

Being a SaaS product, what we want as the next feature may not be coming until much further down the roadmap. Review collected by and hosted on G2.com.

Being able to record different types of risks in one place

Being able to map out your supply chain which helps with our procurement department

Being able to articulate risks

Having anyone from the business access the tool easily

GUI presentation, very slick and easy to use Review collected by and hosted on G2.com.

Lack of integration options so far within the platform, but understand more to come Review collected by and hosted on G2.com.

The best part of using Prevalent was their managed offerings, where remediation and the surveys themselves were handled for us. I also really liked that the surveys for the vendors were templated for many different categories, as well as the monitoring, onboarding, and remediation. Review collected by and hosted on G2.com.

The platform is very complex, and the onboarding process for the tool was overwhelming for us, as we were completely new to this process. The GUI and system could also be easier to use and more intuative. Review collected by and hosted on G2.com.

The system is intuitive and easy to navigate. Plenty of detailed information is available at a glance, including when surveys are in progress, which is very useful. Review collected by and hosted on G2.com.

For larger or more complex surveys, the need to add individual questionnaire elements one-by-one, even when they all feed into the same risk register, is slightly clunky. Review collected by and hosted on G2.com.

Ease of use! The platform is straightforward to navigate and intuitive. The ability to access monitoring data and reports is quick and easy, and the monitoring data is current, clear, and concise.

Highly value the ability to quickly view business, financial and cyber monitoring data on our vendors, and spot any risks that are scored high-risk.

Prevalent's customer service and support, and staff are exceptional.

We were able to implement single-sign on. Review collected by and hosted on G2.com.

I would like to see more details regarding identified risks within the cyber monitoring findings (but I believe Prevalent is already working on this with their external party).

The platform is clean looking, but it could use a cosmetic facelift, so it's more eye-appealing.

Would appreciate the ability to do a quick peek on a vendor during an RFP process (without buying a full year license). Review collected by and hosted on G2.com.

Prevalent is extremely easy to use! The platform itself is clean and straightforward, and the workflows are easily maneuvered. It is not difficult to access the list of vendors or pull reports from the data Prevalent has collected. Prevalent's customer service and support is excellent. Our representative has gone above and beyond to communicate with our team and work through any requests we might have. Review collected by and hosted on G2.com.

I think it would be wonderful if our organization was able to customize the appearance of our profile in Prevalent's platform. It's very clean and organized, but it would be nice if we were able to choose colors, etc. It would also be nice to be able to have the option of a quick 'review' of a potential third party vendor, rather than having to fully invest one of our licenses in a vendor, as we do not always move forward with every vendor we screen. Review collected by and hosted on G2.com.

The services provided to manage and assess vendor security. Review collected by and hosted on G2.com.

I have no dislikes. There are a couple of convenience features that could be added, but they take criticism very well and make suggestions to their team for improvements. Review collected by and hosted on G2.com.