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Preply Reviews & Product Details

Verified User in Design
GD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Preply?

There is nothing I liked about it. Horrible. Review collected by and hosted on G2.com.

What do you dislike about Preply?

The customer service is horrible. They allow tutors to get you in at one rate and quickly double or triple your cost( within weeks in our case). We hired a tutor for an employee and he did not improve over the 6 months we used preplys tutor. He kept raising the price and doing it in a shady way by manipulating our student into cancelling/resubscribing at his new demanded cost..... then he typed up his own review in PERFECT english (which our employee did not have, hence the need for a tutor) and had him leave him a good tutor review. I find this HIGHLY unethical and reached out to preply about it and just got a talking head that just kept posting their policies and not actually addressing our complaint. Review collected by and hosted on G2.com.

What problems is Preply solving and how is that benefiting you?

it was not beneficial Review collected by and hosted on G2.com.

Preply Overview

What is Preply?

Preply Business offers companies 1-on-1 online lessons with certified language tutors. With Preply, employees can choose tutors based on their specific needs, learn on a flexible schedule and practice in between lessons with personalized materials. We’ve built a team of professional tutors and methodology experts to train your employees to speak English, French, Spanish and other languages fluently. Unlock global impact by empowering your teams to speak the language of business.

Preply Details
Discussions
Preply Community
Languages Supported
Arabic, German, English, French, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Possibility to teach for almost 50 subjects


Seller Details
Seller
Preply
Year Founded
2012
HQ Location
Brookline, Massachusetts
LinkedIn® Page
www.linkedin.com
9,686 employees on LinkedIn®

Mohamed E.
ME
Overview Provided by:

Recent Preply Reviews

Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"horrible customer services and unethical tutors"
There is nothing I liked about it. Horrible.
Aammton A.
AA
Aammton A.Small-Business (50 or fewer emp.)
0.0 out of 5
"Won't be fooled by cool looking pink website"
The website looks fun and exciting, everything looks promising. You have videos of tutors.
Niusha S.
NS
Niusha S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Teaching and learning for the modern learner"
I have really enjoyed being able to learn without the limits of time and space. I also teach on Preply and it has been a great source of income. It...
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Preply Media

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5 out of 6 Total Reviews for Preply

3.5 out of 5
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5 out of 6 Total Reviews for Preply
3.5 out of 5
5 out of 6 Total Reviews for Preply
3.5 out of 5

Preply Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Aammton A.
AA
Primary Health Care Physician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Preply?

The website looks fun and exciting, everything looks promising. You have videos of tutors. Review collected by and hosted on G2.com.

What do you dislike about Preply?

initially it appears as a good looking website and service. However, Preply connected me with a tutor that could not speak English and hence teach me japanese for beginners. The tutor wrote down that she had technical difficulties and internet outage, which is not true. In any case, I asked for a refund which the tutor agreed but their customer service / customer support is HORRIBLE and unreachable. I would have expected at least a follow up email via the chat but it was completely unreachable

I have since uninstalled Preply app from my devices and laptop. Review collected by and hosted on G2.com.

What problems is Preply solving and how is that benefiting you?

unable to connect to their customer chat. Chat bots are useless.

And they don't follow up. or even send a follow up email to say how was your chat or query etc ? Review collected by and hosted on G2.com.

Niusha S.
NS
Behavioral Researcher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Preply?

I have really enjoyed being able to learn without the limits of time and space. I also teach on Preply and it has been a great source of income. It is reliable and has a great team behind it. Review collected by and hosted on G2.com.

What do you dislike about Preply?

The teachers are not always professionally trained teachers, but sometimes they are just native speakers.

From a teaching standpoint, the 18% commission is a bit much with no incentive for teachers with more experience. Review collected by and hosted on G2.com.

What problems is Preply solving and how is that benefiting you?

It gave me an income when everything was shut down during the pandemic. I can work outside my day job hours. Review collected by and hosted on G2.com.

Dmytro S.
DS
IT-manager and Accountant on freelance
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Preply?

I can say that my connections and relations with team workers, especially those who work on the support side of a project, are so great. Thanks to this, I can realize that the services provided by Preply, have a good backside Review collected by and hosted on G2.com.

What do you dislike about Preply?

Opportunities to get a teacher for personal use and for coaching your teams

I like also the user experience and the fact that we have so many opportunities to make our learning process effective Review collected by and hosted on G2.com.

What problems is Preply solving and how is that benefiting you?

The easiest way to get tutors and improve language skills Review collected by and hosted on G2.com.

Olha D.
OD
Teacher of English, Ukrainian and Russian languages
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Preply?

Preply has been a long a market for a long time. It's still been doing a great job. Tutors are more flexible and can earn money, working remotely. The support is amazingly caring. Review collected by and hosted on G2.com.

What do you dislike about Preply?

Sometimes you can have problems with connection on their Preply space platform, but what app doesn't have it. They have changed a lot about it, improving the quality of the video. Review collected by and hosted on G2.com.

What problems is Preply solving and how is that benefiting you?

Preply has solved a lot of problems, such as money transfers, work issues and customer's demands. They're always quick in fixing problems, controlling the situation. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Preply?

I liked how easy it was to set up my profile and establish how I would get paid. I had students choose almost right away and I sold a package in the first week so the first part of using the software seemed very promising. Review collected by and hosted on G2.com.

What do you dislike about Preply?

I strongly disliked that I could not be paid for trial sessions and that I was essentially working for free. It wasn't made clear that I only earn when I sell a package of lessons. I figured this out once a student had done so. I was annoyed because my money didn't change and they kept telling me to sell more. Review collected by and hosted on G2.com.

Recommendations to others considering Preply:

make it clear that trials are free and unpaid. Review collected by and hosted on G2.com.

What problems is Preply solving and how is that benefiting you?

I moved from a different tutoring platform to make more money and teach more specific classes. The big difference is they do book your time for a hour at a time not fifteen minutes. Review collected by and hosted on G2.com.