# Preference Management | Do Not Contact Compliance Reviews **Vendor:** PossibleNOW **Category:** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp) **Average Rating:** 4.7/5.0 **Total Reviews:** 11 ## About Preference Management | Do Not Contact Compliance PossibleNOW is the pioneer and leader in customer consent, preference, and regulatory compliance solutions. MYPREFERENCES enables the collection, centralization, and distribution of customer communication consent and preferences across the enterprise. We leverage our technology, process, and service best practices to maximize customer consents and preferences (zero-party data) collection for enhanced CX and customer interactions. DNCSOLUTION addresses Do Not Contact regulations such as TCPA, CAN-SPAM and CASL, allowing companies to adhere to federal, state, and company Do Not Contact requirements. ## Preference Management | Do Not Contact Compliance Reviews ### 1. Effective perference Mangement for do not contact compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Preference Management | Do Not Contact Compliance?** It ensures customers' communication preferences are respected across all channels, reducing the risk of compliance violations and improving customer trust. Centralized preference centers and easy opt-out mechanisms make management simple and efficient. **What do you dislike about Preference Management | Do Not Contact Compliance?** Implementation across multiple systems can be complex, especially if data isn't synced properly. Ensuring real-time updates and consistency across platforms can be challening without strong integration **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** Helps organizations stay compliant with privacy regulations by managing opt-outs and preferences centrally. this reduces legal risk and enhances customer experience by honoring their communication choices ### 2. Great Product, Even Better Company **Rating:** 5.0/5.0 stars **Reviewed by:** Corey T. | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Preference Management | Do Not Contact Compliance?** PossibleNow has been our trusted compliance partner for over ten years. We recently implemented their MyPreferences product to help us deliver personalized customer experiences. MyPreferences is a powerful tool that allows us to collect and manage customer preferences along with detailed audit histories in a centralized location. They have been incredibly responsive to our company's needs. They have taken the time to understand our business objectives and have expanded upon core product features to help us meet our customer experience objectives. I highly recommend PossibleNow and their MyPreferences product to any business looking to improve its customer experience. Their expertise, responsiveness, and commitment to customer success make them a standout technology company in this space. **What do you dislike about Preference Management | Do Not Contact Compliance?** The user permissions page is cumbersome, but otherwise, not much. **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** Detailed audit and compliance logging. ### 3. Possible now is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Preference Management | Do Not Contact Compliance?** Everyone we have dealt with within the organization is well-versed in contact center compliance. They have decades of experience and are there to help support you and your teams. Scrubbing tools for calls or e-mails, support for your compliance teams to make the best possible decisions to safeguard your organization. **What do you dislike about Preference Management | Do Not Contact Compliance?** I haven't had a negative experience yet. Short of ridding the world of bad actors in the telecommunications industry, which is doubtful anyone will ever accomplish. I think they do a great job. **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** They make some of the more difficult portions of my job easier. Scrubbing through their DNC solution is simple, quick and accurate. Advise on processes and a second set of expert eyes when you're searching for needles in haystacks is always helpful. ### 4. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Preference Management | Do Not Contact Compliance?** PossibleNow is very easy to use. I simply upload a csv file to the system, identify the column that contains the numbers I want to check against the DNC & then export the results. The system is also very reliable. I can only think of 2X, in the almost three years that we have been using it, where the system was down & it was for less than an hour each time. **What do you dislike about Preference Management | Do Not Contact Compliance?** The only thing that took some getting used to was understanding the meaning behind the different DNC flags. I honestly don't think there is anything PossibleNow could do to make this better. It is just how convoluted the US system is with different Federal & state DNC lists. **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** It is allowing us to remain compliant with the different federal & state DNC laws. ### 5. PossibleNOW - Robust Opt Down Management **Rating:** 5.0/5.0 stars **Reviewed by:** Terry O. | VP, Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Preference Management | Do Not Contact Compliance?** Fast and friendly service. The team at PossibleNOW are very responsive partners. **What do you dislike about Preference Management | Do Not Contact Compliance?** I cannot think of anything that I dislike about PossibleNOW. **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** CAN-SPAM Compliance is the number one thing that PossibleNOW helps us with. Staying in compliance with the ability to attest compliance. ### 6. It's a great platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Karen R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Preference Management | Do Not Contact Compliance?** I like that the platform is easy to use. The platform can grow as your program grows. You can have a self-managed or managed account. **What do you dislike about Preference Management | Do Not Contact Compliance?** It would be great if they added more GRC components **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** CAN-SPAM Compliance ### 7. Good software for all your Do not call features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Preference Management | Do Not Contact Compliance?** Using the DNCSolution one can easily control the do not call and text lists. The software works well to restrict unnecessary calls/ texts/ emails etc. It's easy to use and configure and helps the call center to comply with all the DNC laws. **What do you dislike about Preference Management | Do Not Contact Compliance?** The integration with the legacy systems via APIs can be improved to get better results. Getting the data to and fro from an external system is a bit tricky and requires a lot of technical expertise. **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** As the product claims and states, it helps the call center to manage their multiple DNC's like calls/ texts and emails. Using this one can easily comply to all the laws and manage the requests of the users and in turn efforts of the agents are also taken care of so that they do not spent unnecessary efforts on calling/texting/emailing users who do not want to hear from you. ### 8. Good Product for real time compliance activity **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan W. | BI Engineer Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Preference Management | Do Not Contact Compliance?** It's real-time email for compliance is quite helpful for most of our Financial industry customers and helps in Data security and compliance activity **What do you dislike about Preference Management | Do Not Contact Compliance?** Not all email notifications are related to compliance. Sometimes there is a false alarm **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** Real-time email for compliance is quite helpful for most of our Financial industry customers and helps in Data security and compliance activity ### 9. DNC Cable Review **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya S. | Office Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Preference Management | Do Not Contact Compliance?** Best Cable Provider, for all computer, laptop, LAN, Ethernet, fiber optic solution etc. **What do you dislike about Preference Management | Do Not Contact Compliance?** Make another cable like mobile, TV, other electronics. **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** Good quality cables ### 10. best for use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2022 **What do you like best about Preference Management | Do Not Contact Compliance?** UI of the app and quick response of the app **What do you dislike about Preference Management | Do Not Contact Compliance?** Nothing as of now as its being the best software **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** Building block for true Industry 4.0 and IIoT integration for machine shops. ### 11. Stay Regulated! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Preference Management | Do Not Contact Compliance?** The limitations in place to prevent a DNC violation. There are customizable options as well. **What do you dislike about Preference Management | Do Not Contact Compliance?** The complexity and spontaneous glitches. **What problems is Preference Management | Do Not Contact Compliance solving and how is that benefiting you?** Being able to track and prevent calling clients on the do not call list. - [View Preference Management | Do Not Contact Compliance pricing details and edition comparison](https://www.g2.com/products/preference-management-do-not-contact-compliance/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+16%3A03%3A05+-0500&secure%5Bsession_id%5D=79c068de-17ed-4c99-b742-18bd4bd3092d&secure%5Btoken%5D=a33fd29ded1efaddeb0279c1db0ca19ecb460c3f6e9f5ba9c3441d070452ebe8&format=llm_user) ## Preference Management | Do Not Contact Compliance Features **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Customizable design - Server-side storage **Compliance** - Regulations - Updates - Exemptions **Management** - Scrubbing - Blocking - Campaign Management - Screening **Integration** - Phone Systems - Marketing & CRM - Third-Party ## Top Preference Management | Do Not Contact Compliance Alternatives - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - 4.5/5.0 (555 reviews) - [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) - 4.2/5.0 (405 reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - 4.5/5.0 (3,780 reviews)