Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Simple to Use with Fast, Human Customer Support"
5/5
What do you like best about PR Newswire?

It's simple to use and the customer service team is easy to reach a real human who will help you quickly and seamlessly. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

The costs of added words being bucketed by 100. If a client goes over by 20, the cost is the same as 100. Understanding of the business model and pricing structure, but wish there was more flexibility in additional word charges. Review collected by and hosted on G2.com.

Eric D.
ED
Eric D.
Small-Business (50 or fewer emp.)
"Effortless Press Release Distribution with Stellar Support"
5/5
What do you like best about PR Newswire?

I find PR Newswire very easy to use, and the process is clear and concise. I appreciate the ease of setting up a press release for any market, and I find it modestly priced. I also like the AI component, which reviews my press releases, makes recommendations, and allows me to update them easily as needed. The customer service is great and has been very supportive when required. I value the rigorous content reviewing team that ensures everything goes out without any flaws. The initial setup was very easy, and the customer service representative was very helpful. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

I don't have anything that is disliked on the platform. Review collected by and hosted on G2.com.

Jessyca B.
JB
Jessyca B.
Marketin assistant
Small-Business (50 or fewer emp.)
"Easy Press Release Distribution with User-Friendly Interface and Excellent Support"
5/5
What do you like best about PR Newswire?

The ease to send press releases. The software interface is very user friendly, the editorial team and the level of customer service by far are very satisfactory. The pricing is also reasonable. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

It will be nice if PRN also can automatically calculate the GMT for the country selected for distribution when we schedule for international newslines instead of just having EST or PST time based on USA. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Easy to Use, Great Press Release Distribution and Support"
5/5
What do you like best about PR Newswire?

It was easy to use and provided a great distribution of our press release. Also seemed like a decent value for the price we were given from our sales rep. Reliable and human support to set everything up in the beginning was also very much appreciated. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

Nothing so far, received great support on our first release. Review collected by and hosted on G2.com.

Andy S.
AS
Andy S.
Director, Digital PR
Mid-Market (51-1000 emp.)
"Reliable for Branding and Social Engagement"
5/5
What do you like best about PR Newswire?

I like PR Newswire for its ease of function and application, which makes it straightforward to use. I enjoy using the new social aspects, as they help in successfully getting clients into the social environment and increasing brand awareness. This ease of use has been consistent even with the evolution to the new setup. Overall, PR Newswire helps with brand awareness and effectively gets our information out to the world. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

There is noting that i really dislike about PR Newswire Review collected by and hosted on G2.com.

Cristin Z.
CZ
Cristin Z.
Small-Business (50 or fewer emp.)
"Streamlined News Distribution, Needs UI Improvements"
3.5/5
What do you like best about PR Newswire?

I like the new platform because it's easier in many ways. It allows me to just upload a document instead of having to copy and paste a bunch of things, which saves me a lot of time over the previous platform or previous interface. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

There are still parts that are very clunky like choosing which distribution channels to send it out on. The list dropdown can go on forever, and sometimes it's slow and laggy. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Easy to Use, Continuously Innovating for GEO and AI Search"
4.5/5
What do you like best about PR Newswire?

Ease of use and continued innovation to keep up with GEO and AI search realities Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

It would be nice if an estimated publicity value could be given for press relese pickups/syndicted release postings Review collected by and hosted on G2.com.

Bill G.
BG
Bill G.
CEO
Small-Business (50 or fewer emp.)
"Effortless Press Release Distribution with PR Newswire"
5/5
What do you like best about PR Newswire?

I like the features of PR Newswire that allow automation through a checklist. This makes it very easy to upload a press release. It's just very easy to follow. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

There is nothing I don’t like Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Easy to Use, but Inconsistent Support and Misleading Information"
2.5/5
What do you like best about PR Newswire?

It is a fairly easy to use website and process. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

Customer service rep changes frequently. You'll ask a question or get info and the next time you reach out it is a new person. I also found some info misleading. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"24/7 Support That’s Always There When You Need It"
5/5
What do you like best about PR Newswire?

The ability to call 24/7. It's really helpful to speak with someone when you are unsure. Review collected by and hosted on G2.com.

What do you dislike about PR Newswire?

I can't think of anything. Truthfully I haven't used it to the fullest extent. Review collected by and hosted on G2.com.