195 PowerReviews Reviews
Overall Review Sentiment for PowerReviews
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Great service and support; our CSM is very reactive and helpful! For example, we've been struggling with legal constraints lately, but the team at Power Reviews has been very accommodating and organized a call with their internal experts to help us solve this issue quickly. Review collected by and hosted on G2.com.
We're working with many websites across different countries, each with its specificities. Given this context, more flexibility/autonomy for business teams to customize the display and collection of reviews without requesting changes to the Power Reviews team or needing developers would be very useful. Review collected by and hosted on G2.com.
I like that PowerReviews helps with our website SEO and provides an accurate measur of our NPS. Review collected by and hosted on G2.com.
I've had troubles in the past with getting support, but my issue was resolved, just a bit delayed.
The system and platform itself is great Review collected by and hosted on G2.com.
Service with account manager is fantastic. They are always helpful. Has been great for use on our social aggregator. Have experienced little to no issues since I have used the platform Review collected by and hosted on G2.com.
3-day delay due to SLA could be improved on, as we experience daily posts. Process to unpublish posts is very manaul (still easy, just takes a bit of time out of my day) Review collected by and hosted on G2.com.
The analytics dashboard tells us all we need to know about our reviewers. PowerReviews team is always on top of recommonding new strategies to not only help us gain reviews, but to also gain valuable reviews. Review collected by and hosted on G2.com.
There has been absolutely no pain points in partnering with PowerReviews Review collected by and hosted on G2.com.
besides all the features Power Reviews has to offer, what we value the most is their professional team that guided us through the decision making and implementation of the platform. Review collected by and hosted on G2.com.
The out of the box GUI is somewhat to be desired. We had to modify it to match more of our brand and website. Review collected by and hosted on G2.com.
Good solution for those looking for a review count boost on their website and also for syndicated reviews. The process was relatively seamless. Review collected by and hosted on G2.com.
Pricing is steep if you are looking to do only a few products, but makes more sense at scale (more samples or more products). So, for smaller companies or companies wanting to sample expensive products, it forces you to wait and gather a bunch of products and do reviews less often. Otherwise, you might do a sampling program at each launch. Review collected by and hosted on G2.com.
I really liked how easy it was to get everything, and the team was extremely helpful at answering any questions we had. Review collected by and hosted on G2.com.
I honestly can not think of much that I disliked, maybe just being able to customize the emails more in power reviews. Review collected by and hosted on G2.com.
I like the fact that there are no downtimes, or at least I didn't notice them. Review collected by and hosted on G2.com.
The fact that I have to change my password every so often, but I understand this need Review collected by and hosted on G2.com.
Basic review functionality was solid, account manager was responsive Review collected by and hosted on G2.com.
Metrics dashboard was buggy. Slow review growth. Syndication options were limited - the one we needed was "on their roadmap" for about a year before we left. Review collected by and hosted on G2.com.
