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110 PowerDMS Reviews
Overall Review Sentiment for PowerDMS
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Ease of use especially during an assessment. Review collected by and hosted on G2.com.
After you upload a new file you have to go back into "Manage Document" in order to set the signature due date. Review collected by and hosted on G2.com.
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The ease of use, the customer service, Power DMS stays relevant and is always updating based on customer needs. They listen to what the customers have to say and interact with them to see if a new feature is actually usable and does not have any flaws. Review collected by and hosted on G2.com.
I wish "users" who are not admins could see things like their training records or certifications....also miss the pie in the face when an unk error occurred. I also would like it if an admin could change the amount of time until you are automatically logged off. Review collected by and hosted on G2.com.
The user interface is simple and easy to understand; the system allows for multi-state document management (state specific policies/notices can be distributed easily); a paperless solution means no filing; it allows for easy collaboration on policy changes; and the ABSOLUTELY FANTASTIC customer support!! Review collected by and hosted on G2.com.
I wish there were clearer distinctions for document security between front line managers/admin users and policy developers. In order to run reports on whether an employee has signed a currently published version of a policy, the security also allows the manager the ability to see current draft versions. Review collected by and hosted on G2.com.
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Using the entire suite from PowerDMS allow us to not only keep track of our directives, but allows us to track our training, create courses for the entire agency and keep track of the progress of our CALEA accreditation. All of these tasks would consume thousands of pieces of paper and thousands of hours to keep track of all of our documents. Review collected by and hosted on G2.com.
I would like to be able to customize the training request forms and workflows to better serve our specific agency. Review collected by and hosted on G2.com.
PowerDMS offers the availability to have all of your documents at your fingertips, twenty-four hours per day. For the managers, it allows for you to audit your employees and assure that they've read documents that are assigned to them. Think your employees are just needlessly clicking away and not actually viewing the documents? You can set timers to prohibit someone from signing a document before that time has run out.
Want to search for something? Enter a word, any word, and DMS will scan every document you have for that word and generate a search result for you.
My favorite? The customer service! Fantastic people who are always willing to help you and walk you through any problem you can possible have. Review collected by and hosted on G2.com.
There isn't much that I don't like. Some small "quirks" that I have, but for the most part, I am very pleased with this software. Review collected by and hosted on G2.com.
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Electronic assessments, electronic audit files And the ease of accessing audit files, documentation and policy revisions. I'm at an agency where we have multiple assessments and through PowerDMS you have the ability to copy documentation including policies and procedures from one assessment to the other . Review collected by and hosted on G2.com.
If I had to pick something I would say that I'm at my desk more versus running around grabbing files, making copies, driving to various locations across the state, but I'm ok with that. Review collected by and hosted on G2.com.
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I love the functionality of the product and the professionalism of the customer service employees. This product is a complete package that is well worth the investment that increases the efficiency and effectiveness of document management. Review collected by and hosted on G2.com.
The phone apps for the program are limited at this time. You can search for items and sign for items but the apps are limited to those things only right now. Review collected by and hosted on G2.com.
I liked the program and how it integrates into our current system with being a CALEA Accredited agency. In addition the training, document dissemination, document revision and survey features are excellent for developing real time information that can be sued for informative decisions. The support staff is great! Missy Morales was attentive to our needs and was a great assistance in the on-boarding process. Review collected by and hosted on G2.com.
On occasion we have issues related to the search feature. We placed a trouble ticket regarding it and they appear to be fixing the issue. It was something that developed later while we were using the system and cannot figure out what happened. Power DMS technicians are working to resolve the issue. Review collected by and hosted on G2.com.
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I have been using PowerDMS products for almost ten years. My agency utilizes it for document control and dissemination, compliance tracking and training. The system is very easy to use and administrate and continues to improve through development. Because I have been using the system for nearly ten years, I have had the opportunity to see it grow significantly. I am a big fan of PowerDMS. Review collected by and hosted on G2.com.
I cannot say one bad thing about this system. Anytime there have been changes the users have requested, PowerDMS has been extremely responsive and continued to develop the software to ensure it is exactly what the end users are looking for. Review collected by and hosted on G2.com.