POS Connect Reviews 2025: Details, Pricing, & Features

Gail C.

Exec. Director of Surveillance

Enterprise(> 1000 emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Mar 15, 2021

"POS Connect is an indispensable efficiency tool in this age of big data."

What do you like best about POS Connect?

The most helpful piece of POS Connect is the efficiency it brings to our department. Because we use POS Connect to compile and investigate suspicious outliers, (instead of comparing boxes of receipts to video), we can look at as much as twenty times the number of incidents we would be able to investigate without a program that marries data with video. Review collected by and hosted on G2.com.

What do you dislike about POS Connect?

There really isn't a downside to using POS connect. Review collected by and hosted on G2.com.

Recommendations to others considering POS Connect:

Any organization with a large number of POS locations and employees should consider POS Connect as an efficient way to monitor their operation. Review collected by and hosted on G2.com.

What problems is POS Connect solving and how is that benefiting you?

We have solved many issues with POS Connect. We catch fraud, which reduces the company's losses. And, in seeing exactly what that data pattern looks like, we compose a profile of that certain kind of theft. That profile can be spotted again in the data compiled, thus, further increasing our efficiency. In addition, when there are suspicious outliers, it isn't always due to theft. Sometimes these outliers are due to training issues, and or issues within the POS software itself. Resolving training and pricing issues always makes a positive impact. Review collected by and hosted on G2.com.

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POS Connect Overview

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What is POS Connect?

POS Connect is an award-winning fraud and theft detection, prevention, and prosecution tool. Combining data feeds from all of the major POS vendors with digital-video from your VMS it allows the rapid and targeted identification of areas and behaviors that require further scrutiny; and takes you to that exact video moment at the click of a mouse. So that operators can confirm events, with their own eyes! Suspicious activity exports, including both data and video, and a case management system puts the evidence together to confirm fraud and theft. Both to aid in prosecution of those undertaking it and to deter those who might be tempted to try.

POS Connect Details

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POS Connect Community

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Product Description

Seller Details

Seller

eConnect Inc

Year Founded

2009

HQ Location

Las Vegas, NV

Twitter

@econnectinc
1,290 Twitter followers

LinkedIn® Page

www.linkedin.com
33 employees on LinkedIn®

Overview Provided by:

Dave McCormick

National Account Manager - The Leaders in Behavioral Analysis & Loss Prevention

Recent POS Connect Reviews

3/15/2021

Gail C.Enterprise (> 1000 emp.)

5.0 out of 5

"POS Connect is an indispensable efficiency tool in this age of big data."

The most helpful piece of POS Connect is the efficiency it brings to our department. Because we use POS Connect to compile and investigate suspici...

3/8/2021

Verified UserMid-Market (51-1000 emp.)

5.0 out of 5

"Great for identifying theft in the workplace"

eConnect does a great job of presenting the data in a way that users can easily interpret. An advanced user can set up queries and have that data ...

3/4/2021

Paul P.Mid-Market (51-1000 emp.)

4.0 out of 5

"Maintain POS Control"

The ease with which all POS terminals are at your monitoring disposal for both data and video.

This seller hasn't added their security information yet. Let them know that you'd like them to add it.

0 people requested security information

POS Connect Media

POS Connect Demo - Dashboards, what is important, at your fingertips.

Custom dashboards allow easy and instant access to the metrics that are valuable to you.

POS Connect Demo - The Behavior Report, peer-to-peer comparisons.

Exception-based reporting has never been this powerful. Compare staff with their peers to identify those who warrant further scrutiny. Let the system "show you where to look".

POS Connect Demo - The interface, video and data combined.

Combining the data from the POS system with digital video allows for the rapid confirmation of suspicious events. Never was "a picture is worth a thousand words" more true.

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Verified User in Gambling & Casinos

Mid-Market(51-1000 emp.)

Mar 08, 2021

eConnect does a great job of presenting the data in a way that users can easily interpret. An advanced user can set up queries and have that data presented to the users, without them being power users. With Insights, the users have a dashboard they can look at every day that automatically queries the data that we want them to look at. They can then check the transactions using the data+cameras. Review collected by and hosted on G2.com.

Some queries can be fairly complex, you would either need to understand the coding language, or put in tickets to eConnect. Review collected by and hosted on G2.com.

We have been a customer of eConnect for years, we use eConnect to identify POS scams and theft that occur by staff members. eConnect shows us the data that the POS system doesn't, for example voided items. We have been successful in catching employees steeling using eConnect Review collected by and hosted on G2.com.

Paul P.

Surveillance Manager

Mar 04, 2021

The ease with which all POS terminals are at your monitoring disposal for both data and video. Review collected by and hosted on G2.com.

Very little - perhaps occasional glitches in service mainly due to internal server issues. Review collected by and hosted on G2.com.

Analyzing vulnerable areas in our retail operations - high risk categories are aggregated and/or broken down per sales areas and individuals, which makes investigating much easier. Internal theft has been uncovered and resolved. Review collected by and hosted on G2.com.