# Poppulo Reviews **Vendor:** Poppulo **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.3/5.0 **Total Reviews:** 312 ## About Poppulo Poppulo is the leading provider of enterprise employee experience and digital signage software designed to enhance communication and engagement with your most important audiences. Trusted by over 4,500 global organizations, including over 40 of the Fortune 100, Poppulo aims to maximize communication effectiveness to help businesses achieve their strategic goals. Headquartered in Denver, Colorado, with regional offices in Cork, Ireland, and Bengaluru, India, Poppulo is at the forefront of innovation in enterprise communications. ABOUT POPPULO EMPLOYEE COMMUNICATIONS SOLUTIONS Poppulo's AI-powered multichannel employee experience platform ensures each employee receives the right message—precisely how, when, and where it matters most. By delivering relevant, personalized, and measurable communications, Poppulo makes it easy to engage employees across email, mobile, Microsoft SharePoint and Teams, and digital signage. This flexibility allows organizations to engage their employees effectively, regardless of their location, workstyle, or preferred communication method. Poppulo's key features include AI-powered personalization, robust governance, and seamless integration with existing HR systems. The platform's advanced analytics capabilities enable organizations to measure the impact of their communications, providing insights that can inform future strategies. By delivering personalized and measurable communications, Poppulo empowers organizations to create a more engaged workforce, ultimately leading to improved productivity and employee satisfaction. Key use cases for Poppulo's employee experience software include leadership communications, corporate or internal communications, HR and IT communications, operational communications, and strategic or change communications. ABOUT POPPULO DIGITAL SIGNAGE SOLUTIONS Poppulo's enterprise digital signage solution, formerly known as Four Winds Interactive, is powerful, flexible, and scalable--designed to engage your most important audiences, whether customers or employees. Whether you need simple templates and pre-built apps or complex builds with live data integrations, Poppulo has you covered. Poppulo's end-to-end digital signage platform includes cloud-based management, advanced authoring, and an integration framework to connect content from third-party systems. Supporting a vast array of hardware, whether sourced from Poppulo or brought by you, Poppulo's in-house experts and professional services teams can manage your signage, allowing you to fully leverage visual communications to drive audience engagement, improve customer service, and boost sales. Key use cases for Poppulo's digital signage software include brand and customer experience, performance management, workplace communications, and facilities management. ## Poppulo Pros & Cons **What users like:** - Users value the **communication efficiency** of Poppulo, easily targeting content and streamlining frequent updates. (7 reviews) - Users appreciate the **ease of use** of Poppulo, highlighting its simplicity in managing and updating information quickly. (6 reviews) - Users value the **easy access and user-friendly design** of Poppulo, enhancing internal communication and team collaboration. (4 reviews) - Users value the **ease of communication** with Poppulo, enabling efficient and targeted messaging within newsletters. (4 reviews) - Users appreciate the **easy management and fast content updates** with Poppulo, enhancing communication efficiency across platforms. (4 reviews) - Users praise the **exceptional customer support** from Poppulo, noting their quick response and helpfulness in resolving issues. (4 reviews) - Easy Setup (4 reviews) - Users love Poppulo's **intuitive design and powerful analytics** , making it easy to engage and track internal communications. (4 reviews) - Mobile App (4 reviews) - Access Convenience (3 reviews) **What users dislike:** - Users find the **limited options** for templates and customization frustrating, impacting their ability to create engaging content. (5 reviews) - Users are frustrated by the **limited templates** offered, requiring extra effort and time to create emails from scratch. (4 reviews) - Users find Poppulo's email platform has **significant usability issues** , complicating the email creation and review processes. (3 reviews) - Users find the **lack of customization** frustrating, as limited templates hinder their ability to create tailored applets. (3 reviews) - Users express frustration with the **lack of features** , particularly a limited selection of templates and slow innovation. (3 reviews) - Layout Issues (3 reviews) - Email Integration Issues (2 reviews) - Inefficient Search Functionality (2 reviews) - Users note the **limited customization options** in Poppulo's templates, restricting their design flexibility and creativity. (2 reviews) - Not Intuitive (2 reviews) ## Poppulo Reviews ### 1. FWI does the job and seems to be getting better. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Poppulo?** FWI has a newer online system. I no longer have to run a parallel on my Mac to use it. Victory! **What do you dislike about Poppulo?** The computer version is for PC only, so in the past I had to run a parallel on my Mac. Like I said, the online version solves this. **Recommendations to others considering Poppulo:** Consider how it will interact with your computer. If you're an Apple guy or gal, plan to go web. **What problems is Poppulo solving and how is that benefiting you?** One of the best things about FWI is the capacity to schedule digital sign content. Imagine creating your content all at once and then letting the system take care of pulling it off when it's no longer relevant. ### 2. A very capable content manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Poppulo?** I like the flexibility of scheduling content for all manner of different signage. It was easy to learn. And it is easy to manage. **What do you dislike about Poppulo?** I'd like future versions to have a more intuitive Live Data layout interface - with less clicking in and out of windows. **Recommendations to others considering Poppulo:** Would recommend for ease of use and flexibility. The software is robust. Well supported too. **What problems is Poppulo solving and how is that benefiting you?** Hospitality, directories, wayfinding, consumer communication, employee communication, café menus, waiting room video, and lobby experience ### 3. Sales Comm Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Poppulo?** Functionality, ability to change functions when finding a new need, unique functions... **What do you dislike about Poppulo?** I honestly haven't found too many functions that I dislike. Maybe a less manual way of importing contacts for distribution lists. **What problems is Poppulo solving and how is that benefiting you?** We are keeping track of click rates (one of the most important features for us) - we are discovering functions continuously ### 4. Scheduling is GREAT **Rating:** 3.0/5.0 stars **Reviewed by:** Jennifer E. | Internal Media Manager, Gambling & Casinos, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Poppulo?** I like Jill best. But I like the scheduling component. **What do you dislike about Poppulo?** I wish we could set our own preset times and wish we didn't have to pay for every little feature. I wish you could set a recurrence yearly for Christmas, 4th of July etc **What problems is Poppulo solving and how is that benefiting you?** I can schedule things months in advance. ### 5. Committed to getting the right product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2019 **What do you like best about Poppulo?** FWI are willing to take on feedback and work to deliver the right product **What do you dislike about Poppulo?** Things can take time to develop understandably, however when multiple stakeholders are involved this can be frustrating. **Recommendations to others considering Poppulo:** Allow plenty of time to get the best final solution **What problems is Poppulo solving and how is that benefiting you?** Making the software more flexible and getting the most from it. Problems have occurred with software malfunctioning during updates and updates not being set to local time zones ### 6. Four Winds Interactive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about Poppulo?** The ease of use and support of the FWI team. **What do you dislike about Poppulo?** We are still using an older version that is outdated and therefore support is limited. **What problems is Poppulo solving and how is that benefiting you?** Consistency in branding and advertisement. ### 7. Overall a good product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Poppulo?** The tech support is really quite outstanding. **What do you dislike about Poppulo?** The maintenance fees are really quite high. **What problems is Poppulo solving and how is that benefiting you?** Marketing and Emergency Messaging ### 8. A great start! **Rating:** 4.5/5.0 stars **Reviewed by:** Lawrence S. | Corporate Communications Writer / Webcast Host, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** We've just starting using Poppulo as our internal communications platform, so we don't have a lot of experience with it yet. But it promises to be far more useful than what we've used in the past. And the meticulously thoughtful support from the team at Poppulo has been awesome. **What do you dislike about Poppulo?** The only thing we're struggling with right now is the price of the new app! We'd love to have it, but it seems to be priced a little beyond our budget. **What problems is Poppulo solving and how is that benefiting you?** We are only just starting with Poppulo, but we anticipate that the social functionality and analytics both will put us light years ahead of where we were before in terms of engaging our staff in organizational news and strategy. ### 9. Great partners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Poppulo?** Four winds are great business partners. They will go the extra mile to achieve success **What do you dislike about Poppulo?** Hardware forecasting is not handled very well. So says a retailer. **What problems is Poppulo solving and how is that benefiting you?** Hardware forecasting needs to be improved Costs can be hard to understand.. ### 10. Top notch internal comms tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Poppulo?** Custom template creation was important for us to cater to the various needs of our business. Whenever we have any issues or questions, the customer service is excellent. The tool provides great reporting metrics that have helped us drive our communications strategy. **What do you dislike about Poppulo?** Some templates aren't as flexible as I would like in terms of changing colors and layouts. There are occasional glitches and coding issues when building out messages, but nothing major. **What problems is Poppulo solving and how is that benefiting you?** Prior to using Poppulo, we sent all of our internal communications through Outlook. Managing and maintaining distribution lists was extremely manual and clunky, and we weren't able to easily track open/click rates. Poppulo addresses both of those major challenges, and gives us an easy archive of past communications. ### 11. One of the best I have found so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Sushma G. | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** We can even track how many have clicked on the links we have included in the emails sent out. Easy selling point with my stake holders for the project I manage. Can use the reports as is to show to how many it has been delivered and very easy to get bounced back reports. Easy to resend also the option to test and send it for review to the approvers is designed well. A must have tool if you are a part of change management Team. Make it simpler for updates and reports to the stake holders. **What do you dislike about Poppulo?** We must have a drag and drop option for the images or at least ctrl C ctrl V option for images. For now we need to save the image and import and the clarity of images when we use snipping tool is lost . **Recommendations to others considering Poppulo:** This tool helps in reporting to your stake holders. If you are a part of Change management, this really makes your life more simpler **What problems is Poppulo solving and how is that benefiting you?** Driving cost saving projects for my Business. This requires a lot of communication to suppliers across globe to educate the change they go through with the new ways of working. Really helpful. ### 12. Poppulo is a great solution for our hospital newsletter. **Rating:** 4.5/5.0 stars **Reviewed by:** Denise H. | Senior Media Relations Coordinator, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** Poppulo has room for photos, videos, galleries, briefs and full stories. It is also very easy to manage multiple distribution lists. **What do you dislike about Poppulo?** The user window is full of tool bars and menus that I don't use on the left side. Sometimes it keeps me from seeing the full width of the email draft when I need to review for edits, especially when the edit/comment window comes up too. I also wish you could send to multiple lists at one time, instead of just one tag, or just one search. Would be nice to be able to tag multiple lists for a distribution. **Recommendations to others considering Poppulo:** Poppulo is a user-friendly and tailorable way to get your messages out to your internal teams. **What problems is Poppulo solving and how is that benefiting you?** We are working to increase employee engagement. Our newsletter began with a 25 percent open rate, but it has a solid average of 40 percent or higher each week. It is a once-per-week emailed newsletter to employees. ### 13. Newsletters at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Akshit B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Poppulo?** IF anyone wonders how 300 or even more stories with a different audience for each or couple of stories, Poppulo is the solution. Tracking each story in a detailed manner is something which Poppulo does best. Targeting storied to their appropriate audience is very easy. Checking comments and likes on stories can be tracked very easily. One can easily create templates as per their need. Creating lists of users is again a very simple task. **What do you dislike about Poppulo?** There is nothing to dislike about services offered by Poppulo. However, it would be of great help if it could be completely mobile friendly/compatible. It does shows a great layout on mobile, however in a few cases the layout gets distorted. **Recommendations to others considering Poppulo:** Its a must use. **What problems is Poppulo solving and how is that benefiting you?** Poppulo has helped us save a lot of time and resource. Earlier we were sending out email newsletters to various audiences. Creating these newsletters on outlook and using HTML to code its design took a lot of time. Poppulo has helped cut down this time. Writing a source code in HTML and CSS for the newsletters is no longer required. With all the above features, multiple stories can be added to one newsletter and post that can be targeted to their particular audience and can be sent in one go. Uploading docs is also very simple in Poppulo, one can easily save whatever they need and can refer it in their stories. ### 14. Poppulo for internal comms **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer N. | Communications Strategist, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** The ease of use and intuitiveness. Poppulo enables me to create a newsletter that services my communication needs at that moment. **What do you dislike about Poppulo?** Sometimes I wish it was easier to customize. Also sometimes the formatting can get screwed up especially with tables. Support has been great with helping fix this. **Recommendations to others considering Poppulo:** Take the time to set up a training and use the knowledge base. Also, use a screen shot for videos and link out if your organization blocks or uses certain internet browsers. **What problems is Poppulo solving and how is that benefiting you?** Serves as a platform to communicate with physicians and practice managers. The friendly layout has led to higher open rates. ### 15. Poppulo changed the way we communicate! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** It's easy to use to create vivid articles that are formatted directly in the body of an email. It has changed the way we communicate at Toyota because the newsletter communications come to life with exciting photos, customized fonts, and video links embedded into the email. **What do you dislike about Poppulo?** I love using Poppulo! I truly do not have any features that I dislike. **Recommendations to others considering Poppulo:** Poppulo is an easy to use, template based, communications tool that helps bring your email communications/newsletters to life! **What problems is Poppulo solving and how is that benefiting you?** Poppulo has changed the way we communicate at Toyota. Prior to using Poppulo, we weren't able to track the number of hits, opens, or unopened emails sent to our team members. Now, we find more people are opening, liking, and reading content. We've even received positive feedback from our executives! ### 16. Super easy to use employee communication tool! **Rating:** 3.5/5.0 stars **Reviewed by:** Felicia R. | Healthcare SIG Co-Chair , Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2019 **What do you like best about Poppulo?** Love that you don’t have to know coding and that your able to see metrics. **What do you dislike about Poppulo?** You can’t easily move around your layout. **Recommendations to others considering Poppulo:** Very user friendly and easy to use. **What problems is Poppulo solving and how is that benefiting you?** Communicating to employees effectively. I realized that consistent communication is key. ### 17. Poppulo is more than a valuable tool. It's invaluable insight. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Manager, U.S. Communications, Public Relations and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Poppulo?** The data we've received from Poppulo has given us insights that have dramatically changed not only HOW we communicate but what and when. It's amazing the difference it has made. **What do you dislike about Poppulo?** I wish there was a more direct link to our active directory (we're working on that) and that some of the available segmentation tools were a bit easier to use (I fully recognize that my former problem may solve my latter). **What problems is Poppulo solving and how is that benefiting you?** With Poppulo we're able to better track system engagement which provides us with valuable information regarding not only where our system is paying attention but what they're ready to do. I feel like it's the missing link we've been looking for to demonstrate the power of internal communications as a true business driver. ### 18. Great look and feel for the emails when you can finally log into your account. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** Measurement feature and look and feel of final product. The review and approve feature and QUICK SEND. **What do you dislike about Poppulo?** Log in is sketchy at best. I have to empty my cache or log in from google ALL THE TIME. Then, when I emailed customer service it took them a week to respond. I finally found the London office phone number and called. That experience was fine. Also, the editing is sketchy too. When you are inside an email, the editing isn't smooth or doesn't always respond. I can't use the FONTS for my branded organization unless I copy and paste into the field and "keep formatting." Feels clunky. Images aren't always "small" "medium" or "large"....when I chose that option. Needs more options for images like adding borders or changing color or adding an effect. I know you can do that in photoshop and then download but it might be nice. **What problems is Poppulo solving and how is that benefiting you?** We are just starting to communicate with our group as we just got a new CIO. After doing an emails campaign with Poppulo, we realized that our employees DO read what comes from us! That was enlightening. ### 19. internal communications made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** The interface is so intuitive, and it's made creating dynamic and engaging newsletters so simple. I also like how robust the reporting capabilities are! Support has been helpful with my issues as well, and they've been super supportive in working with some of my departments co create custom templates. **What do you dislike about Poppulo?** I've been having a hard time synchronizing my corporate contact book with poppulo. This is partially an issue with my own internal IT department, but it's frustrating that I've been using poppulo for over a year and I still can't fully take advantage of the suite of tools. **Recommendations to others considering Poppulo:** Make sure your IT department has a way to import your company's address book and regularly scrub it was employees are added and termed. This is the biggest issue we're facing, and it's largely due to our own IT department. **What problems is Poppulo solving and how is that benefiting you?** Internal communications, metrics, reporting - I'm getting a better idea about who is reading our newsletters, where they click and how they engage. ### 20. Best content publisher of recent times **Rating:** 4.0/5.0 stars **Reviewed by:** Debasish P. | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Poppulo?** The color combination, text choices, user friendly are few things stands tall. The poppulo support staffs response on each query and issues are very appreciable. **What do you dislike about Poppulo?** Nothing as such to dislike. It's the best by far from its counterparts. Just a suggestion if there is any way we could add a function or option if we can recall or stop the send after clicking the final send, that would be great. **What problems is Poppulo solving and how is that benefiting you?** Reaching the wide audience and bringing the whole organization into one page when it comes to share any communication/ newsletter/announcements related to the company. We are very much satisfied with the benefits we are getting through Poppulo. Now there is more awareness on what is happening within the company. ### 21. Poppulo's Support to Booz Allen Hamilton's Corporate Quality Office **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh P. | Senior Consultant - Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** Poppulo empowers the Corporate Quality Office to effectively disseminate targeted communications to its various stakeholders, ultimately helping us ensure that teams across Booz Allen can support clients in carrying out their critical missions to make a positive difference in the world every day. **What do you dislike about Poppulo?** Poppulo's survey functionality is a bit limited and its metrics could be expanded to provide more insight. **Recommendations to others considering Poppulo:** Participate in regular training to stay updated on newest features. **What problems is Poppulo solving and how is that benefiting you?** We have been able to reach targeted audiences effectively, which had been a challenge before. It is extremely useful to have the ability to poll employees within an email and measure how many people open and click on various messages. ### 22. Love the product almost as much as much as the service **Rating:** 5.0/5.0 stars **Reviewed by:** Linda M. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Poppulo?** I love the specialist internal communications focus of Poppulo - there's no other product I'm aware of that provides the level of insight and focus to our unique field and our goals - which often vary greatly from those of marketing/CRM tools. The service team is incredibly responsive and really fun to speak with (must be the Irish accents!) **What do you dislike about Poppulo?** The editing process of emails is quite clunky - there are nonbreaking spaces which pop up frequently (which I manually edit out in the code as it makes stories appear "off"), the image library process is slow (I'd love a drag/drop feature, and to easily reuse images in the preview and body of the same story!), and the send process has too many steps for experienced users who could probably do with a quick-send truncated process. **What problems is Poppulo solving and how is that benefiting you?** Poppulo is the first tool to successfully combine all of our digital channels into one analytics platform. ### 23. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** I love how easy it is to navigate and that Poppulo is set up for communicators rather than designers. We don't have to know how to code to get them to look nice. **What do you dislike about Poppulo?** I would love if the reporting were more actionable and more robust. **What problems is Poppulo solving and how is that benefiting you?** We had several problems Poppulo helped solve. One was the lack of metrics and insights into how our associates were interacting with content. Another was the templates, because we couldn't get our emails to look the way we wanted. Another was distribution lists which we were copy and pasting into Outlook 500 at a time. ### 24. Applications Administrator **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Poppulo?** Layout & easy to use. Deploy take a very short time. **What do you dislike about Poppulo?** Product Support is terrible when you need the most. **Recommendations to others considering Poppulo:** Their support is very bad. **What problems is Poppulo solving and how is that benefiting you?** LIVE data/ displays are not working. They have very bad service on the 1st Tier support. After a couple of days troubleshooting, I requested the 2nd tier and they seemed to know what needs to be done. ### 25. My at Home and Work Asisstant-24/7 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** The ease of the platform and the 24/7 instant support make working with Poppulo a breeze. I know that if there's something that I can't figure out, I'll be able to call the support line and immediatley be given the answer. **What do you dislike about Poppulo?** I wish there was a way for the photos and the resizing of them to be a bit more dynamic. The pre-sized small, medium, large don't necessary allow me to crop within the newsletter itself. I wish I could resize on the actual cover page, and stretchc the photo and crop it accordingly, right there. **What problems is Poppulo solving and how is that benefiting you?** Internal communications! We also hope to reach or non-email population with the mobile app once we learn more. We realized that they love the like andcomment feature, and the employee engagement has increased exponentially! ### 26. Easy to collaborate across users **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen M. | Manufacturing Excellence Specialist, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** It's very helpful to be able to share templates and communication pieces across the business. It saves a lot of time and effort! **What do you dislike about Poppulo?** I am not always able to view all templates and previously sent communications. I contacted customer support, but haven't heard back yet. **What problems is Poppulo solving and how is that benefiting you?** Reaching the right people and scheduling communications for release. ### 27. Great Pre-Sales, Poor Post-Sales **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Poppulo?** It's nice to manage all media players from my desktop. **What do you dislike about Poppulo?** The software is clunky, I have to do a manual refresh of every media player to make sure the changes were received (sometimes it happens as it should, and other times it doesn't). I can't rely on the software to do what it's promised to do. **What problems is Poppulo solving and how is that benefiting you?** We used to have to walk around to every media player and upload new content manually. Now we can do it from one location. ### 28. My experience as a Poppulo user **Rating:** 4.0/5.0 stars **Reviewed by:** Manjusha D. | Manager Marketing, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2018 **What do you like best about Poppulo?** I like that the Poppulo interface is easy to use, the ready templates help create EDMs in a jiff. I dont need to depend on my agency to get EDMs at short notice anymore, Poppulo has helped me save a lot of time and cost. **What do you dislike about Poppulo?** There is not much that I dislike honestly, I think it is a great software! **What problems is Poppulo solving and how is that benefiting you?** Being able to reduce cost in terms of payment made to agencies for EDM creations etc. Being able to turn around EDM quickly, as you can create and publish EDMs in minutes on the tool. ### 29. Excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** Poppulo is intuitive, easy to navigate and constantly updated to help us better develop and communicate with our employees. **What do you dislike about Poppulo?** While the constant updates are incredibly helpful, they can also come at unfortunate times when we have sudden emails to send out and the platform is down. It can be a hindrance in an emergency. **What problems is Poppulo solving and how is that benefiting you?** Poppulo helps us track and develop metrics around our communications, allowing us to better understand what employees want to read, how they receive information and what we can do better. ### 30. Easy, really easy, good price, great support **Rating:** 4.5/5.0 stars **Reviewed by:** Pablo G. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Poppulo?** Support, attention, personal interest on you. It's cheaper than others and really easy to use. The sub-accounts configuration and the Campaigns / emails organizations are prefect. Once you design an email is great that you can copy it direcety, better than using again templates. **What do you dislike about Poppulo?** Interface, but I think is work in progress. It could be great if the administrator, of other kind of role, have the power to change templates, remove campaigns, and other things assuming the responsibility. I think the worst thing is how implement templates. For example in 90% of our emails we usually use a blank template creating everything from zero, or copying another email. **Recommendations to others considering Poppulo:** Keep working. Improve the user interface and template construction. **What problems is Poppulo solving and how is that benefiting you?** The most powerful tool to send and track emails in a company. Internal oriented. ### 31. The best to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** They are able to meet our unusual needs for options on emails. Their support is wonderful. **What do you dislike about Poppulo?** They don't provide support after-hours or on weekends. We've a medical center, so we don't have business hours. I've been stuck with a non-working system for a full weekend. Also the custom reports aren't really custom - they're customizable. I've worked with Crystal Reports, so I expected more. **What problems is Poppulo solving and how is that benefiting you?** Email metrics. We originally got Poppulo for leadership email, but we've been using it for many of our e-newsletters. ### 32. Poppulo provides us with valuable insights and metrics for our internal communications. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** The ability to gather metrics behind our internal communications (emails, flyers, invites) is extremely valuable. I also appreciated how professional the content looked in terms of design, and it functioned well on desktop and mobile (a pain point for us when it comes to working with Outlook). **What do you dislike about Poppulo?** Subscribe/unsubscribe could be made easier to use and understand. There are some limitations when it comes to content (can't have drag and drop on the free templates, "send to a friend" is limited to one user at a time and within a 24-hour period etc.) **What problems is Poppulo solving and how is that benefiting you?** 1. Functionality limitations and design issues in working with Outlook for newsletters. 2. We weren't always able to answer how engaged people were with our internal content - that has now changed. ### 33. Beautiful emails, great customer service. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2018 **What do you like best about Poppulo?** I have received great customer service since the beginning. The hardest part has been setting up with IT, but their IT people have been so accommodating and patient with our processes. **What do you dislike about Poppulo?** It's tough to schedule with them since the design and IT folks are in Ireland. **Recommendations to others considering Poppulo:** Implementation is difficult unless you have a dedicated IT person and designer on your side. **What problems is Poppulo solving and how is that benefiting you?** With Poppulo, we'll be able to use analytics to measure changes in performance and better understand our communication strategy. ### 34. Great platform for multiple audience communications **Rating:** 4.5/5.0 stars **Reviewed by:** Scott R. | Senior Coordinator, Internal Communications, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** 1. The ability to import articles from other emails. 2. Analytics **What do you dislike about Poppulo?** Moderating comments. Very clunky when you can't reply to comments directly in the com section. **What problems is Poppulo solving and how is that benefiting you?** Reduction/consolidation of email clutter for a busy audience in a large hospital setting. ### 35. Review on poppulo **Rating:** 4.5/5.0 stars **Reviewed by:** Kapil K. | Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2018 **What do you like best about Poppulo?** We can send thousand of emails within few seconds, its user friendly. I love because It save a lots of time. **What do you dislike about Poppulo?** Once email goes out we cant recall the email. Apart from this everything is good. 9 out 10 just because 1 don't like only 1 thing which 1 mentioned. Otherwise its great platform. **What problems is Poppulo solving and how is that benefiting you?** Poppulo help us to save alots of time and also we can show the content in more appropriate way. We can edit the content and re-design easily. We can also easily filter the specific audience. There is in-built option to crop the image which is really nice. Also we can schedule multiple emails and post schedule we can re-schedule or cancel which is really nice too. ### 36. Sending newsletters to different region is way to simpler **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul k. | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** with the help of Poppulo we are able to collate and send 1 newsletter to different regions, Their seminars helped us lot to understand and use different features and services. we are able to get metrics for all the sent newsletters to analyze and forecastings. It supports different languages so we don't need to create different newsletters for different regions. **What do you dislike about Poppulo?** It should be more HTML and CSS friendly. **What problems is Poppulo solving and how is that benefiting you?** Earlier we used to send newsletters using Outlook which has limitations on number of users and also need to create different newsletters for different region, which has been solved by using Poppulo. Also we are able to see reports and analyze to how many users read what. ### 37. Robust with great metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2018 **What do you like best about Poppulo?** The Metrics! Everyone says internal communications is a soft science and as a result find it hard to request or justify new spend/promotions/etc. Poppulo allows me to measure everything we send out to see who interacted with the content, how long they spent on it, what device they used and where they are from. This is great and has revolutionized how we approach email communication. **What do you dislike about Poppulo?** It is not very user friendly at times. I wish I could do more and personalize templates. It would be great to categorize the media gallery. Having to search 17 pages for one image can be time consuming. **Recommendations to others considering Poppulo:** Give the user more control when it comes to the layout. Introduce 'Saved Themes' **What problems is Poppulo solving and how is that benefiting you?** We now use Poppulo metrics to determine when to send different type of emails to our team to get the highest impact. ### 38. Poppulo Experience JCI México **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** It is very friendly platform where I can work for internal communication. Having scheduled communications works great! **What do you dislike about Poppulo?** Some emails settings cannot be changed, i.e. when using it for newsletter I can´t make changes on the order of the contents. **What problems is Poppulo solving and how is that benefiting you?** Analytics have been of great use to understand how employees respond to internal communications. This has helped a lot in knowing about content and days of sending communication. ### 39. Corporate Comms Specialist from BSC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** I like the possibility to customise content to different audience (Dynamic content) **What do you dislike about Poppulo?** sometimes the system is not as flexible as I would like and could be more intuitive as well. E.g. it's not easy to understand that to eliminate a colour you have to turn it to white, or that to add/ delete a Twitter feed you have to put the Twitter handle in one field and not into an other ( I would add a little explanation). I'd like to add dynamic things on the newsletter, but I know that with Java Script is not possible ad you cannot add frames. **What problems is Poppulo solving and how is that benefiting you?** AD sync ### 40. Marketing updates through Poppulo **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2018 **What do you like best about Poppulo?** It is a very user friendly interface and easy to have up and running. It is intuitive and very similar to a Word document so easy to get through and make changes to the format. **What do you dislike about Poppulo?** It does not look like images are loaded as a default when the email is received. The page has to be downloaded to be viewed and I am afraid is what makes it unread to a number of people. Also when the text format is changed the updates are not instant and can show the lack of an underlined word or a different shade of grey for example even if the themes section is all unified. **Recommendations to others considering Poppulo:** If you are looking for a marketing tool, consider the product! **What problems is Poppulo solving and how is that benefiting you?** Poppulo is our main communication mean, we issue flyers, newsletters, invitations and updates and store our subscribers details on it. We have a positive feedback on the response and the tracking of the emails sent (clicked, opened, viewed, etc.) helps us understand whether it got to destination or not. ### 41. An incredible, user-friendly program that has transformed our internal communications program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** The ability to establish metrics for communication. **What do you dislike about Poppulo?** Some design limitations in what we want to do, but most of those are resolvable if we engage the design department of Poppulo. **What problems is Poppulo solving and how is that benefiting you?** Able to target sub-populations of our employee audience; able to measure our results; able to resend messages to just those who did not open them; able to report metrics to our senior leaders. ### 42. Poppulo is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** I love the formatting and scheduling of Poppulo. The team is great to work with, as well. **What do you dislike about Poppulo?** The analytics took me a hot second to figure out, but they are very useful. **What problems is Poppulo solving and how is that benefiting you?** Before Poppulo, I had to get up every morning to send a daily newsletter, and it never looked very good. Now, emails are professional and employee engagement has risen! ### 43. Great tool with a lot of features for authoring and measuring campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Jon W. | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** The out-of-the box features for building emails, newsletters and event invites, and tracking engagement across multiple platforms. **What do you dislike about Poppulo?** The learning curve -- we're still discovering product features we were not aware of. **Recommendations to others considering Poppulo:** Take time to get robust training up front, so you understand how to fully leverage the administrative, authoring, campaign and analytics features. **What problems is Poppulo solving and how is that benefiting you?** Corporate news, executive announcements, cross-functional awareness and brand engagement. ### 44. Seamless newlsetter campaign management **Rating:** 4.0/5.0 stars **Reviewed by:** Brittany D. | Internal Communications Specialist- Information Systems (Epic), Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** We have been able to manage multiple campaigns for multiple different projects throughout our organization. **What do you dislike about Poppulo?** I wish there was more customization available for the templates. **What problems is Poppulo solving and how is that benefiting you?** We needed a way to connect leadership to the frontline. We have been able to use Poppulo to facilitate more connection among all types of roles and levels in the organization. ### 45. FANTASTIC internal communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Poppulo?** The data is amazing. Being able to see clicks and open rates have been integral to the success of our internal communication. It's super easy to use, lots of opportunity for dynamic content and great customer service. **What do you dislike about Poppulo?** There are some functionality issues I wish were improved. Uploading multiple pictures for one is a bit of a pain, and I wish some of the content blocks were more editable. **What problems is Poppulo solving and how is that benefiting you?** We had been focusing on internal communication a year prior to signing up with Poppulo and used an external email platform. We had no idea if our employees were actually reading anything. The reputation of our weekly newsletter had been "No one reads it." Well, after the data we get from Poppulo, I can prove that is not the case and we have a successful weekly internal communication newsletter with fantastic clicks rates. ### 46. A great internal communications tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** The way it optimizes time is great, as well as the user friendly design. **What do you dislike about Poppulo?** When I need to send na e-mail to new people that aren't in a mailing list, it takes me some time to have to add the subscribers and do all the process. **Recommendations to others considering Poppulo:** A good digital tool for engaging people in the company. it has a user friendly design the helps you utilize with ease. **What problems is Poppulo solving and how is that benefiting you?** Making sure allo employees are all caught up with whats going on in our company, as well as understanding the numbers and results of the messages we send. ### 47. General review **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about Poppulo?** I really appreciate the friendly customer service and I loved attending the Poppulo Summit where best practice was showcased and we really got to know the product. The Knowledge Base is also a very important resource. **What do you dislike about Poppulo?** whilst using our account, there hasn't been much direct contact with our account manager about how best to use the system and check ups to make sure we're using it to the best of our abilities. **What problems is Poppulo solving and how is that benefiting you?** We use it for internal newsletters and updates across the university. The click map is a great asset and the new templates we've developed look great. ### 48. Exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** I love the internal communications on Poppulo. I like the easy way that I am to format and cut and paste contents into my communication. **What do you dislike about Poppulo?** I haven't been working in Poppulo that long to dislike anything. **Recommendations to others considering Poppulo:** n/a **What problems is Poppulo solving and how is that benefiting you?** Being able to communicate with a large mass of emails. ### 49. Our Go-To Communications Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Poppulo?** Poppulo handles everything we need: metrics, look/feel, editing, list management, and more. **What do you dislike about Poppulo?** Editing system could be a little better - HTML gets wonky in a few spots. **What problems is Poppulo solving and how is that benefiting you?** Plain ol' communications: we didn't have a simple, unified, branded system to communicate with Team Members. Now we do. ### 50. Easy to work in **Rating:** 4.5/5.0 stars **Reviewed by:** Deborah B. | Benefits Manager, Non-Profit Organization Management, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about Poppulo?** I like the set up/ solution/ uniform of the Poppulo system. It adds professionalism to the emails that we constantly send out **What do you dislike about Poppulo?** some of the emails have limitations to the set up of mail. I should be able to adjust what is on the screen to my liking - I find that part limiting. **What problems is Poppulo solving and how is that benefiting you?** we needed a way to make popular emails that we send out as a company to look and feel as if it is as one. Once source - which we are attempting to do ## Poppulo Discussions - [What is Poppulo used for?](https://www.g2.com/discussions/what-is-poppulo-used-for) - 1 comment - [How do you use Poppulo?](https://www.g2.com/discussions/how-do-you-use-poppulo) - 2 comments - [What is internal email system?](https://www.g2.com/discussions/what-is-internal-email-system) - 1 comment - [What is PoliteMail?](https://www.g2.com/discussions/what-is-politemail) - 1 comment - [What does Poppulo do?](https://www.g2.com/discussions/what-does-poppulo-do) - 1 comment - [View Poppulo pricing details and edition comparison](https://www.g2.com/products/poppulo/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+19%3A27%3A53+-0500&secure%5Bsession_id%5D=37185bda-296b-4960-8048-d08256639c59&secure%5Btoken%5D=2ce20a58f20eefd1155276c0fae3ce4046f77c47db2650931121f47d8ab4935c&format=llm_user) ## Poppulo Integrations - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - 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Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Generative AI** - AI Text Generation - AI Text Summarization **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Platform Basics** - Reporting & Dashboards - Interoperability **Employee Engagement** - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) **Platform Content** - Media Formats - Media Editor **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Platform Content** - Employee Pulse Surveys - Survey Customization **Platform Interoperability** - Hardware **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Generative AI** - AI Text Summarization **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Platform Additional Functionality** - Employee Segmenting **Platform Additional Functionality** - Screen Grouping - Asset Management Integration - Network Reporting **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D **Additional Features - Employee Communications** - Analytics - Integrations **Agentic AI - Digital Signage** - Cross-system Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top Poppulo Alternatives - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,595 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 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