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Poppulo Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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Poppulo Reviews (312)

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Reviews

Poppulo Reviews (312)

View 1 Video Reviews
4.3
312 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive navigation of Poppulo, which allows for quick and efficient communication management. The platform's robust analytics and reporting features help users tailor their communications effectively, enhancing engagement. However, some users note limitations in template variety and formatting options.

Pros & Cons

Generated from real user reviews
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Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Extremely robust product/company."
What do you like best about Poppulo?

The customer service is top-notch. There are several excellent avenues to get help: the forum, which links to customer service techs, and I have a dedicated Customer Success Manager who is always there to get me what I need. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

I wish the interaction with other products were easier. APIs are available but seem complicated at best. We just do not have the in-house expertise to get it set up and maintained. Their customer service is great and has helped me on many occasions, but I could never really get it going. Review collected by and hosted on G2.com.

Grace R.
GR
Internal Communication and Engagement Consultant
Enterprise (> 1000 emp.)
"Best communications enterprise tool I've used"
What do you like best about Poppulo?

I love the regular newsletters outlining the latest learning webinars, how to better use Poppulo, but also insights from Poppulo themselves such as their own internal communications strategy. Tags are so easy to update, create and delete. Communications are pulled together in a blink of an eye, easy to use, and lots of ways to personalise templates. I started using Poppulo 8months ago and I wouldn't go back to my previous tool, I picked it up very quickly and was able to start using more features quite quickly. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Sometimes keyboard shortcuts don't work in emails, such as to bold letters. I wish we could set default colours for the text so it saves time.

Analytics are a little harder to understand and pull, especially with newsletters, as the data seems to be messier - perhaps a webinar on understanding data for newsletters could be a suggestion? Review collected by and hosted on G2.com.

LW
Coordinator
Enterprise (> 1000 emp.)
"Poppulo is a great tool"
What do you like best about Poppulo?

Poppulo is a great tool with the ability for us to see who opened the email and what type of content staff are most interested in. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

It seems like there are technical issues w/ Poppulo at times which prevents us from being able to send communications. Review collected by and hosted on G2.com.

AI
Accountant Asisstant
Mid-Market (51-1000 emp.)
"Simplify internal communication usage with intuitive newsletter tools"
What do you like best about Poppulo?

Poppulo help to simplify newsletter delivery platform and make it easy for employees to aware of company latest news and changes. Instant messaging is the most interesting module that let me and my team to get connected instantly and create private group message to chat about our work progress. Compatible to be install/setup on desktop and mobile devices give flexibility in operating Poppulo and not restricted only to one device per user. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Limited choice for email template for different uses is what I dislike. I have to create my email form scratch and It take my time to create a simple email. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Enterprise (> 1000 emp.)
"Results reporting allows for continuous improvement in communications!"
What do you like best about Poppulo?

The reports and results feature have help me to better understand my audiences and improve my communications. I've learned and improved in the best times to send communications and better titling options for higher readership. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Preview option will sometimes not capture the exact look of sent message. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Very useful tool for internal communications"
What do you like best about Poppulo?

It is very easy to create newsletters and send them directly to staff in the same app. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

The downside would be the cost - it's a great tool for small businesses too but budgets may not permit. So options for smaller businesses would be great. Review collected by and hosted on G2.com.

CB
Customer support
Mid-Market (51-1000 emp.)
"Impactful and effective internal communication platform"
What do you like best about Poppulo?

Poppulo modernize and give big impact on our internal communication as a company. It is easy to use, easy to access and have multiple communicating channel that it can support, such as mobile application, email or SMS. Installation is easy, especially for mobile device that we just need to install the apps and login using our access detail. Group instant chat room or private room is available for team usage. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

As for now, I have not experience any problem with Poppulo. No bugs, freezing sceen or anything major with the application. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"An easy seamless experience"
What do you like best about Poppulo?

The ease to create your own communications or use one of the variety of templates available. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Poppulo sometimes takes long to load and templates have features which you can't edit or there is a limited variety Review collected by and hosted on G2.com.

Verified User in Higher Education
TH
Mid-Market (51-1000 emp.)
"Always the best customer service"
What do you like best about Poppulo?

Whenever I've had a problem figuring out how to get the platform to do what I want, or when the system doesn't behave as I expect, Poppulo's customer service team has provided speedy, attentive support in getting my question answered or my issue resolved. Their team is easy to reach, helpful, and kind. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

The platform currently has some limitations in how it's possible to organize/move your data -- for example, you can't move a live communication to a different folder, and it's not possible to create subfolders. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"A must have for internal communications"
What do you like best about Poppulo?

Besides it's ease of use, the two factors I like best about Poppulo are audience segmentation and being able to target and tailor content for different audiences, and the measurement and insights it gives you. Both are essential to delivering effective, strategic internal communcations. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

I have been using Poppulo for many years across different organisations - my main dislike is that i've not seen many huge developments and advancements in that time. I would like to see more innovation. Review collected by and hosted on G2.com.

Questions about Poppulo? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 3 years ago

How do you use Poppulo?

GU
Guest User
Last activity over 2 years ago

What is Poppulo used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

20 months

Average Discount

9%

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