Top 10 ShopPop Alternatives & Competitors

(14)4.7 out of 5

Research alternative solutions to ShopPop on G2, with real user reviews on competing tools. Conversational Marketing Software is a widely used technology, and many people are seeking secure, high quality software solutions with profiles, lead gathering, and sales conversion. Other important factors to consider when researching alternatives to ShopPop include marketing campaigns and integration. The best overall ShopPop alternative is Intercom. Other similar apps like ShopPop are Qualified, Userlike, Birdeye, and Drift. ShopPop alternatives can be found in Conversational Marketing Software but may also be in Live Chat Software or Online Reputation Management Software.

Best Paid & Free Alternatives to ShopPop

Intercom
Qualified
Userlike
Birdeye
Drift
Podium
Tidio
Genesys Cloud CX

Top 10 Alternatives to ShopPop Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how ShopPop stacks up to the competition, check reviews from current & previous users in industries like Music, Online Media, and Marketing and Advertising, and find the best product for your business.

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Customerly

(37)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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Reviewers say compared to ShopPop, Customerly is:

More expensive

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Intercom

By Intercom, Inc.

(3,338)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with ShopPop:

Reviewers say compared to ShopPop, Intercom is:

More expensive

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Qualified

By Qualified.com

(1,115)4.9 out of 5

Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.

Categories in common with ShopPop:

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Reviewers say compared to ShopPop, Qualified is:

More expensive

Better at meeting requirements

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Userlike

By Userlike

(453)4.4 out of 5

Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

Categories in common with ShopPop:

Reviewers say compared to ShopPop, Userlike is:

More expensive

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Birdeye

By Birdeye

(3,147)4.7 out of 5

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Categories in common with ShopPop:

Reviewers say compared to ShopPop, Birdeye is:

More expensive

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Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with ShopPop:

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Reviewers say compared to ShopPop, Drift is:

More expensive

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Podium

By Podium

(1,846)4.6 out of 5

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Categories in common with ShopPop:

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Reviewers say compared to ShopPop, Podium is:

More expensive

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Tidio

By Tidio

(1,618)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with ShopPop:

Reviewers say compared to ShopPop, Tidio is:

More expensive

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Genesys Cloud CX

By Genesys

(1,396)4.3 out of 5

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with ShopPop:

Get a quote

Reviewers say compared to ShopPop, Genesys Cloud CX is:

More expensive

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Smartsupp

By Smartsupp

(747)4.7 out of 5

Smart live chat for e-commerce sites and websites.

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Reviewers say compared to ShopPop, Smartsupp is:

More expensive

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#10

FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with ShopPop: