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87 Polly Reviews

4.6 out of 5
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87 Polly Reviews
4.6 out of 5
87 Polly Reviews
4.6 out of 5

Polly Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PollyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Polly?

I used the Slack integration of Polly. I liked that it had all the features needed for creating and running a poll, while integrating seamlessly into Slack. Review collected by and hosted on G2.com.

What do you dislike about Polly?

If the poll wasn't answered by everyone then a reminder needed to be sent. Fortunately, there is a reminder feature, but perhaps an automated reminder could also be added (for example, automatically sends a reminder to any unanswered pollees if there's only 1 day left on the poll). Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

Thanks for the review & the feedback around reminders 🙏

The great news is that we do have this functionality available 🎉 The way reminders work is when the polly is sent in a channel, the reminder will be sent automatically in the channel. If it is sent as DM, the reminder will only go out automatically to those who haven't responded. You only need to schedule the reminder as part of your Polly creation and it will go out automatically. If you forgot to add it as part of creation, you can always Edit the polly & add reminders.

You can also send a one off reminder through /polly remind command in Slack.

More around reminders & other controls can be found here https://www.polly.ai/help/slack/deleting-sharing-reminding-and-other-controls

Let me know if you run into any difficulties, I'll be happy to help💙

JR
Technical Writer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Polly?

The interface for Polly was so intuitive and easy to set up that I had it integrated with Slack and had my first survey ready to go in literally a few minutes. It gave me exactly what I expected to see in preparing the survey questions (the NPS-specific question in particular), and the design anticipated where I would need to have an option for comments. Really, I'm super pleased to have found it and will look for more opportunities to use it internally. Review collected by and hosted on G2.com.

What do you dislike about Polly?

This might be a niche need, but since I work with a team in a different time zone and had scheduled the sending of a Polly, I wanted to be sure of the time zone in which I was scheduling it to send. In the end, I assumed it was my own time zone in N. America. Also, I had a mild hope to embed a "learn more" link to text in a question so readers could access more context for the question if they wanted, but that is probably superfluous. Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

You got your first polly out in a few minutes ⏰ that's music to my ears🤩 I can feel the energy radiating from this review Janet, thank you so much 🙌 you are right, the time zone is that of the sender. Lastly, the ask around embedding links has been added as a feature request so the product folks can explore this further. Feel free to reach out to us at contact@polly.ai for anymore of these ...we love it when you keep them coming 💙

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Polly?

Polly makes it easy to setup polls and share with users. We use the Slack integration which seamlessly integrates into our channels and gives visibility over people's thoughts. Review collected by and hosted on G2.com.

What do you dislike about Polly?

There's not much I dislike about Polly, it's simple and effectively gets the job done. Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

"Polly helps everyone have a voice" loving this 💙💙💙 Thank you for sharing the Polly love!

If there's anything we can help you with, feel free to reach out at contact@polly.ai

Zarias C.
ZC
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Polly?

In can use poles with it and it helps me find out when i can have a meeting Review collected by and hosted on G2.com.

What do you dislike about Polly?

Nothing really other than i cannot export it into a existing spreadsheet Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

Thanks a lot for the review Zarias 🙏

Loving the fact that the instant results are helping you with team alignment 💙

We do offer a Gsheet integration as well as CSV export as part of our Pro plan. Feel free to reach out to us at contact@polly.ai if you run into any difficulties.

Elisabeth Kim (Lisa) O.
EO
Senior Manager - DevOps & Compliance
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Polly?

Polly is great for staying connected while distributed across the globe. Review collected by and hosted on G2.com.

What do you dislike about Polly?

I'd love it if the Trivia had more bells and whistles. Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

Thanks for the review Elisabeth 🙏 Very happy to hear that Polly is helping you stay connected with your distributed team across the globe 🌎

The great news about Trivia & Hot Takes is that we're adding new content this month 🥳 Feel free to drop a one liner at contact@polly.ai, I will email you once the new content is live.

Regarding your feedback about more bells & whistles, I'm not sure if I understand this completely. It will be great if you can share some more details around it so I can take a closer look at it.

BP
U
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Polly?

I love being able to use Polly in order to administer weekly quizzes to my team. It is important to ensure that we keep up on our knowledge within the company, and this program makes it easy to test everyone and see individual results and trends Review collected by and hosted on G2.com.

What do you dislike about Polly?

I wish I was able to to add pictures and videos to the quizzes or even audio files. This would allow me to have a more hands-on quiz for my agents in tested in their knowledge on calls and different equipment Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

Thank you for the review Braxton 🙏 Glad to hear that Polly is making your weekly quizzes more efficient 🎉

Adding picture, videos etc has been an ask for a while now. It will be great if you can share the platform on which you are using Polly (i.e. Slack, MS Teams or Zoom) so I can add your details as well as part of the product feedback channel. Looking forward to hearing from you here or at contact@polly.ai

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Polly?

The UI and functions of Polly are very straightforward and easy to understand. It was very easy for users to start using Polly. Review collected by and hosted on G2.com.

What do you dislike about Polly?

Some people may miss the advanced options that are available as this is not laid out upfront. Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

Thank a lot for the review🙏

Appreciate the feedback around making advanced options more easy to locate. Discovery of available features is coming across as an area that we need to improve so I'm going to add this feedback to it as well ✍️

YG
Designer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Polly?

fantastic interface - lets you see good analytics, simpler and easier to use than microsoft forms Review collected by and hosted on G2.com.

What do you dislike about Polly?

nothing at all why are you making me fil in this, please stop! Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

Thank you so much for taking out the time for this review Yulia 🙏

So happy to hear that Polly analytics are helping you with your data gathering needs 💙

Nancy L.
NL
Senior Program Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Polly?

I can easily create a survey within a Slack channel--I can use commands to create surveys quickly, or I can go to the polly dashboard to use more advanced functionality. My favorites: creating templates to leverage quickly over and over. Review collected by and hosted on G2.com.

What do you dislike about Polly?

I would like more flexibility for when to send polly reminders (picking specific days). Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

Wow you are using Polly within Slack as well as through our dashboard 🤩

Yes you are right, currently reminders can be set not for a specific date rather they are based on hours/mins/days/weeks. What is available though (more like a one off thing) is to send a reminder by going into Controls of the polly in the dashboard.

For now, I'm going to add this as part of the product feedback channel so the product folks can explore this feature further 🙏

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Polly?

As a Slack-focused organization. I love that Polly integrates with Slack. It's also incredibly simple and easy to use Review collected by and hosted on G2.com.

What do you dislike about Polly?

I wish there were ways to better integrate Polly into a regular slack message vs. looking like it's coming from a bot either in the app on in a channel. Review collected by and hosted on G2.com.

Response from Abeeda Haroon of Polly

"Incredibly simple & easy to use" ... You made our day with these words 🤩 Thank you 🙏

Regarding your feedback around the Polly looking like a message, you mean to suggest that for how the polly appears in the channel or the responses or the auto reply you receive after response. If it will be great if you could share some more details around this at contact@polly.ai so we can take it up with the product folks.