# Best SMS Marketing Software ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 527 ### Category Stats (Jul 2026) - **Average Rating:** 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** TxtCart (+6.65%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month _Last updated: July 21, 2026_ ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 92,300+ Authentic Reviews - 527+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for SMS Marketing Software ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=10366&focus%5B%5D=124128&focus%5B%5D=18815&focus%5B%5D=22329) Highlighted products: Attentive, Insider One, Birdeye, SlickText, Podium, HighLevel, Textedly, and Klaviyo. Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=podium&focus%5B%5D=highlevel&focus%5B%5D=textedly&focus%5B%5D=klaviyo) **Sponsored** ### Vibes Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA). [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-07-31T15%3A29%3A23Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1569&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%3Fopen_modal_url%3D%252Fproducts%252Fpodium%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fsms-marketing%2526source%253Dcategory&secure%5Btoken%5D=55ea690e8f69a100e5f4b9feef27578efea6a0357897f95cfb0a466a83b658db&secure%5Burl%5D=https%3A%2F%2Fwww.vibes.com%2Ftalk-to-vibes&secure%5Burl_type%5D=custom_url) ### [Attentive](https://www.g2.com/fr/products/attentive/reviews) Attentive® est la plateforme de marketing IA pour les marques leaders, conçue pour optimiser la performance des messages grâce à des interactions SMS et email 1:1. En infusant de l'intelligence à chaque étape du parcours d'achat du consommateur, Attentive permet aux entreprises d'atteindre une communication hyper-personnalisée avec leurs clients à grande échelle. En s'appuyant sur des outils alimentés par l'IA, une approche mobile-first, des conversations bidirectionnelles et une technologie de niveau entreprise, Attentive génère des milliards de revenus en ligne pour des marques à travers le monde. Fié par plus de 8 000 marques leaders telles que CB2, Urban Outfitters, GUESS et Dickey’s Barbeque Pit, Attentive est la solution incontournable pour offrir des expériences commerciales puissantes aux consommateurs avec les marques qu'ils aiment. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,472 #### How Do G2 Users Rate Attentive? - **the product a-t-il été un bon partenaire commercial?:** 9.2/10 (Category avg: 9.1/10) - **Rapports:** 8.1/10 (Category avg: 8.4/10) - **Intégration d’API:** 8.2/10 (Category avg: 8.5/10) - **Automatisation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Attentive? - **Vendeur:** [Attentive](https://www.g2.com/fr/sellers/attentive) - **Site Web de l'entreprise:** attentive.com - **Année de fondation:** 2016 - **Emplacement du siège social:** New York, New York, United States - **Twitter:** @attentivehq 9,682 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69089178717fc39bc264a596d2cc92f8f771a29d4fff34842b6db1f9cb7c69e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27249903%2F&secure%5Burl_type%5D=linkedin_company_website) 1,508 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable Marketing, Directeur Marketing - **Top Industries:** Détail, Habillement et mode - **Company Size:** 56% Small, 33% Medium #### What Do G2 Reviewers Say About Attentive? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient l' **interface conviviale** d'Attentive, permettant une configuration rapide et une navigation facile pour une communication efficace. - Les utilisateurs s'extasient sur le **service client exceptionnel** d'Attentive, soulignant leurs agents serviables et compétents. - Les utilisateurs trouvent Attentive **incroyablement utile** , améliorant l'engagement des clients avec une communication personnalisée et une gestion de plateforme fluide. - Les utilisateurs adorent l' **interface conviviale** d'Attentive, qui assure une navigation facile et un excellent support client. - Les utilisateurs apprécient la **configuration facile** d'Attentive, appréciant le processus simple et le soutien pratique de l'équipe. ##### Cons - Les utilisateurs trouvent que le **prix est élevé** , surtout pour les petites marques, ce qui affecte l'accessibilité globale et la gestion du budget. - Les utilisateurs trouvent que les **problèmes de rapport** sont lourds, notant la complexité et la lenteur des performances dans la création de segments et la récupération de données. - Les utilisateurs trouvent que les **fonctionnalités manquantes** dans Attentive, telles que l'intégration et les outils de glisser-déposer, sont une limitation significative. - Les utilisateurs trouvent que les **fonctionnalités limitées** d'Attentive entravent les intégrations potentielles et les capacités de segmentation avancées. - Les utilisateurs rencontrent des **problèmes d'intégration** avec Attentive, notant des difficultés lors de l'installation et un manque de connexions intuitives avec les plateformes. #### What Are Recent G2 Reviews of Attentive? **["Génération de leads exceptionnelle et design intuitif"](https://www.g2.com/fr/survey_responses/attentive-review-11817313)** **Rating:** 5.0/5.0 stars _— Daniel M._ [Read full review](https://www.g2.com/fr/survey_responses/attentive-review-11817313) **["Montagne Sugarloaf –– Votre Revue Attentive du Maine ✔️"](https://www.g2.com/fr/survey_responses/attentive-review-13130314)** **Rating:** 5.0/5.0 stars _— Jess J._ [Read full review](https://www.g2.com/fr/survey_responses/attentive-review-13130314) ### [Insider One](https://www.g2.com/fr/products/insider-one/reviews) Insider One est la plateforme numéro 1 qui réunit tout ce dont les équipes de marketing et d'engagement client ont besoin en un seul endroit pour atteindre leur potentiel maximal et devenir inarrêtables. Avec l'IA en son cœur et une plateforme de données client intégrée (CDP), Insider One unit les données, la personnalisation et l'orchestration des parcours à travers l'ensemble le plus étendu de canaux pris en charge nativement, y compris WhatsApp, SMS, Email, Web, Application et Recherche sur site. Insider One offre l'expérience ultime de fournisseur, prouvée dans quinze industries et plus de 30 pays depuis plus d'une décennie, pour aider les équipes à être les premières, à être concentrées et à être progressistes, redéfinissant ce que signifie diriger dans l'engagement client. Fié par plus de 2 000 clients, y compris certaines des marques les plus appréciées au monde comme Samsung, L'Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines et GAP, pour accélérer la croissance, construire l'amour des clients et devenir un leader du marché. Apprécié par les clients, reconnu par les analystes, Insider One est le seul fournisseur reconnu comme le leader numéro 1 dans toutes les capacités dont les équipes de marketing et d'engagement client ont besoin, y compris l'IA, la gestion des données clients, l'orchestration des parcours multi-canaux et la personnalisation, offrant aux marques une excellence produit inégalée au sein d'une plateforme consolidée unique. Les distinctions incluent : Leader dans l'IDC MarketScape : Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 Leader 2025 dans le Gartner Magic Quadrant for Personalization Engines Choix du client numéro 1 : 2025 Gartner Voice of the Customer for Personalization Engines Leader dans le Forrester Wave for Experience Optimization Platforms, Q4 2024 Le choix des clients de Gartner pour les hubs de marketing multicanal en 2025 Le leader numéro 1 de G2 dans 11 catégories, y compris CDP, moteurs de personnalisation, marketing mobile, analyse des parcours clients, marketing SMS, marketing WhatsApp, recherche eCommerce et personnalisation eCommerce, avec un score de satisfaction utilisateur parfait de 100/100. Aujourd'hui, Insider One est alimenté par plus de 1 500 membres d'équipe représentant plus de 50 nationalités à travers plus de 30 bureaux. L'entreprise a été fondée par une femme et est majoritairement détenue par des femmes, avec 70 % des postes de direction senior, y compris le PDG, le CMO, le CHRO et le CFO, occupés par des femmes. Grâce à des initiatives telles que 100 Cities, 100 Projects, Young Engineers Club, SheCodes et SheLeads, Insider One continue d'étendre son impact positif à travers les communautés mondiales, en favorisant les opportunités, l'inclusion, l'éducation et l'équité pour cette génération et les générations futures. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,396 #### How Do G2 Users Rate Insider One? - **the product a-t-il été un bon partenaire commercial?:** 9.4/10 (Category avg: 9.1/10) - **Rapports:** 9.4/10 (Category avg: 8.4/10) - **Intégration d’API:** 9.4/10 (Category avg: 8.5/10) - **Automatisation:** 9.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Insider One? - **Vendeur:** [Insider One](https://www.g2.com/fr/sellers/insider-one) - **Site Web de l'entreprise:** useinsider.com - **Année de fondation:** 2012 - **Emplacement du siège social:** Global - **Twitter:** @insiderone 1 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc5febfc674fa3d396df115be1610fac42b8540af4d7e83ca7710300617575b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsiderone%2F&secure%5Burl_type%5D=linkedin_company_website) 1,530 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Spécialiste en marketing numérique, Responsable Marketing - **Top Industries:** Détail, Habillement et mode - **Company Size:** 46% Medium, 28% Small #### What Do G2 Reviewers Say About Insider One? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs trouvent que la **facilité d'utilisation** d'Insider One est bénéfique, permettant des modifications rapides des campagnes et une amélioration de l'engagement client. - Les utilisateurs soulignent les **stratégies améliorées d'engagement client** d'Insider One, facilitant des interactions personnalisées et opportunes à travers les canaux. - Les utilisateurs apprécient les **fonctionnalités de personnalisation** d'Insider One, améliorant l'engagement des clients et stimulant les conversions efficacement. - Les utilisateurs apprécient les **capacités d'engagement élevées** d'Insider One grâce à des messages personnalisés et des recommandations de produits opportunes. - Les utilisateurs louent le **soutien proactif** de l'équipe Customer Success d'Insider, améliorant leur expérience et fournissant des insights stratégiques. ##### Cons - Les utilisateurs trouvent la **en raison des nombreuses fonctionnalités, rendant la configuration initiale et l'optimisation difficiles.** - Les utilisateurs rencontrent une **expérience d'apprentissage difficile** en raison de la configuration complexe et de la courbe d'apprentissage abrupte d'Insider One. - Les utilisateurs trouvent que le **processus d'installation chronophage** pour les campagnes et les enquêtes est un inconvénient majeur. - Les utilisateurs rencontrent une **courbe d'apprentissage élevée** avec Insider One, nécessitant du temps pour se familiariser avec ses fonctionnalités. - Les utilisateurs signalent que les **problèmes d'intégration** avec Insider One nécessitent un temps, des ressources et une expertise technique considérables pour être résolus. #### What Are Recent G2 Reviews of Insider One? **["Plateforme complète et intuitive, avec un support rapide et efficace"](https://www.g2.com/fr/survey_responses/insider-one-review-13036694)** **Rating:** 4.5/5.0 stars _— Arlete M._ [Read full review](https://www.g2.com/fr/survey_responses/insider-one-review-13036694) **["Insider One unifie les données et les canaux avec une orchestration de parcours vraiment fluide"](https://www.g2.com/fr/survey_responses/insider-one-review-13037392)** **Rating:** 5.0/5.0 stars _— Gabriel A._ [Read full review](https://www.g2.com/fr/survey_responses/insider-one-review-13037392) #### What Are G2 Users Discussing About Insider One? - [Do you recommend connecting Insider with Yotpo?](https://www.g2.com/fr/discussions/do-you-recommend-connecting-insider-with-yotpo) - 1 comment - [Pouvons-nous décider quelles campagnes doivent être prioritaires lorsque les utilisateurs sont éligibles pour plusieurs parcours et peuvent recevoir plusieurs messages ?](https://www.g2.com/fr/discussions/can-we-decide-which-campaigns-need-to-be-prioritized-more-when-users-are-eligible-for-multiple-journeys-and-can-receive-multiple-messages) - 1 comment - [Insider propose-t-il des segments prédictifs pour cibler les utilisateurs ?](https://www.g2.com/fr/discussions/does-insider-offer-predictive-segments-to-target-users) - 1 comment - [Est-il possible d'envoyer des recommandations de produits personnalisées via les notifications push web ?](https://www.g2.com/fr/discussions/is-it-possible-to-send-personalized-product-recommendations-on-web-push) - 1 comment - [Comment Insider peut-il aider à personnaliser les expériences tout en respectant la vie privée des clients ?](https://www.g2.com/fr/discussions/how-can-insider-help-personalize-experiences-while-respecting-customers-privacy) - 1 comment ### [Birdeye](https://www.g2.com/it/products/birdeye/reviews) Birdeye costruisce agenti AI per marchi con più sedi — fidato dai più grandi marchi aziendali a livello globale, tra cui Sutter Health, Aspen Dental, Sun Auto e Caesars Entertainment. Ti forniamo colleghi AI in ogni sede — per il marketing, le operazioni e l'esperienza del cliente — che svolgono i lavori di cui la tua azienda ha bisogno impiegando più agenti che lavorano insieme per ottenere visibilità AI, convertire la domanda e offrire un'esperienza cliente coerente. Colleghi AI → Fanno i Lavori Jay (marketing), Robin (operazioni) e Myna (esperienza del cliente) gestiscono il lavoro in tutte le tue sedi — dalla visibilità di ricerca AI, recensioni, elenchi e social, alla reception e prenotazione appuntamenti, a sondaggi, ticketing e approfondimenti. Non stai acquistando funzionalità. Stai aggiungendo personale AI a ogni sede. Così il lavoro viene svolto in ogni sede — senza sovraccaricare il tuo team. Agenti → Fanno il Lavoro Ogni collega impiega più agenti che lavorano insieme per completare un lavoro. Il modo in cui questi agenti lavorano è ciò che ci rende diversi. La maggior parte del software ti dice cosa sta succedendo; i nostri agenti decidono cosa fare — e lo fanno, con la tua approvazione. Consolidano ogni segnale in ogni sede, che si trovi in Birdeye o in una delle tue oltre 3.000 integrazioni; ragionano con la voce del tuo marchio e il contesto del settore; e agiscono — insieme — per guidare il risultato. Così una recensione, una campagna, una chiamata persa diventa un risultato finito, non un compito che giace in una dashboard. Pronto per le Imprese → Costruito per la Scala SSO, audit logging, HIPAA, SOC 2 e GDPR. Accesso basato sui ruoli, approvazioni a livelli e reportistica a livello di sede danno ai team aziendali e locali il controllo di cui hanno bisogno. Così rimani in controllo mentre l'AI gestisce l'esecuzione in centinaia di sedi. Con team negli Stati Uniti, Regno Unito, Australia e India, Birdeye sta ridefinendo come le imprese vincono localmente su larga scala. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,067 #### How Do G2 Users Rate Birdeye? - **Ritiene che the product sia stato un valido partner commerciale?:** 9.4/10 (Category avg: 9.1/10) - **Segnalazione:** 9.1/10 (Category avg: 8.4/10) - **Integrazione API:** 8.5/10 (Category avg: 8.5/10) - **Automazione:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Birdeye? - **Venditore:** [Birdeye](https://www.g2.com/it/sellers/birdeye) - **Sito web dell'azienda:** www.birdeye.com - **Anno di Fondazione:** 2012 - **Sede centrale:** Palo Alto, CA - **Twitter:** @BirdEye\_ 5,232 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website) 1,442 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Ospedali e assistenza sanitaria, Immobiliare - **Company Size:** 47% Small, 34% Medium #### What Do G2 Reviewers Say About Birdeye? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano Birdeye incredibilmente **facile da usare** , apprezzando la configurazione intuitiva e la navigazione senza problemi per gestire le recensioni. - Gli utenti apprezzano la **facilità d'uso** di Birdeye, trovando la navigazione e la gestione delle recensioni semplici ed efficienti. - Gli utenti apprezzano le **funzionalità di gestione delle recensioni user-friendly** di Birdeye, migliorando la comunicazione e la reputazione senza sforzo. - Gli utenti elogiano il **eccellente supporto clienti** di Birdeye, garantendo un'integrazione fluida e un grande successo nell'implementazione. - Gli utenti apprezzano la **facilità d'uso e la comodità** di Birdeye, soprattutto per la gestione delle recensioni e la comunicazione con i pazienti. ##### Cons - Gli utenti notano le **funzionalità mancanti** in Birdeye, desiderando l'integrazione con TikTok e altri miglioramenti. - Gli utenti notano che **l'interfaccia utente lenta di Birdeye e i miglioramenti dell'IA necessari** influenzano l'efficienza e l'esperienza del servizio clienti. - Gli utenti trovano **confuso gestire le recensioni** in modo efficace a causa di problemi di integrazione e usabilità del cruscotto. - Gli utenti notano una **curva di apprendimento** con l'interfaccia di Birdeye che può sfidare coloro che sono meno familiari con la tecnologia. - Gli utenti trovano che le **funzionalità limitate** di Birdeye manchino degli strumenti e delle integrazioni complete necessarie per un'esperienza migliore. #### What Are Recent G2 Reviews of Birdeye? **["Un software per rendere più facile ottenere recensioni"](https://www.g2.com/it/survey_responses/birdeye-review-6847210)** **Rating:** 5.0/5.0 stars _— Robert R._ [Read full review](https://www.g2.com/it/survey_responses/birdeye-review-6847210) **["Salvavita per la gestione della reputazione!"](https://www.g2.com/it/survey_responses/birdeye-review-8930451)** **Rating:** 5.0/5.0 stars _— Lisbeth M._ [Read full review](https://www.g2.com/it/survey_responses/birdeye-review-8930451) #### What Are G2 Users Discussing About Birdeye? - [Cosa rende Birdeye uno strumento preferito per le aziende che cercano di migliorare la loro reputazione online e la gestione del feedback dei clienti?](https://www.g2.com/it/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment - [A cosa serve Birdeye?](https://www.g2.com/it/discussions/what-is-birdeye-used-for) - 1 comment - [Le recensioni di BirdEye sono false?](https://www.g2.com/it/discussions/are-birdeye-reviews-fake) - 3 comments - [How much is BirdEye monthly?](https://www.g2.com/it/discussions/how-much-is-birdeye-monthly) - 1 comment - [What does BirdEye cost?](https://www.g2.com/it/discussions/what-does-birdeye-cost) - 1 comment ### [SlickText](https://www.g2.com/fr/products/slicktext/reviews) SlickText est une solution complète de marketing par SMS conçue pour aider les entreprises à établir et à entretenir des relations précieuses avec leur audience grâce à des messages texte personnalisés et ciblés. Cette plateforme offre une gamme d'outils qui permettent aux utilisateurs de communiquer efficacement avec leurs clients, stimulant l'engagement et favorisant la fidélité. En tirant parti de la puissance des SMS, les entreprises peuvent atteindre leur audience directement sur leurs appareils mobiles, garantissant des interactions opportunes et pertinentes. Le public cible de SlickText comprend des entreprises de toutes tailles, des startups cherchant à développer leur base de clients aux entreprises établies souhaitant améliorer leurs stratégies marketing. La plateforme s'adresse à divers secteurs, notamment les restaurants, le commerce de détail, les églises, les communications internes, les organisations à but non lucratif, les créateurs, le commerce électronique, les lieux d'événements, les entreprises de services, la santé, et plus encore. Les cas d'utilisation spécifiques de SlickText incluent l'envoi d'offres promotionnelles, de rappels d'événements, d'enquêtes clients et de confirmations de rendez-vous, qui peuvent tous améliorer considérablement l'engagement et la satisfaction des clients. Les fonctionnalités clés de SlickText incluent des outils de marketing conviviaux qui simplifient le processus de création et de gestion des campagnes SMS. La plateforme propose des flux de travail automatisés qui permettent aux entreprises de configurer des déclencheurs pour les messages en fonction du comportement des clients, garantissant une communication opportune sans besoin d'une saisie manuelle constante. De plus, SlickText fournit des analyses avancées qui permettent aux utilisateurs de suivre la performance de leurs campagnes, permettant des décisions basées sur les données qui peuvent améliorer les efforts marketing futurs. SlickText offre également plus d'intégrations natives que la plupart des plateformes de marketing par SMS, vous aidant à connecter les SMS avec les outils que votre entreprise utilise déjà sans dépendre de Zapier pour chaque connexion. Les intégrations natives incluent ActiveCampaign, AWeber, Campaign Monitor, Constant Contact, Drip, HubSpot, Keap, Kit, Mailchimp, Make, Meta, Pinterest, Pipedrive, Salesforce, Shopify, Slack, et Zapier. Pour tout ce qui n'est pas listé, vous pouvez également utiliser Zapier ou Make pour connecter SlickText à des milliers d'applications supplémentaires. L'un des avantages remarquables de SlickText est sa capacité à aider les entreprises à développer efficacement leurs listes d'abonnés. Avec des fonctionnalités conçues pour capturer et conserver les informations des clients, les utilisateurs peuvent étendre leur portée et augmenter leur potentiel de conversions. L'accent mis par la plateforme sur la messagerie personnalisée permet aux entreprises d'adapter leurs communications pour répondre aux besoins et préférences spécifiques de leur audience, conduisant finalement à des taux d'engagement plus élevés et à de meilleurs résultats en termes de revenus. L'engagement de SlickText envers le support client le distingue davantage dans le paysage du marketing par SMS. Avec une équipe dédiée à assister les utilisateurs à chaque étape de leur parcours marketing, les entreprises peuvent se sentir confiantes dans leur capacité à naviguer sur la plateforme et à maximiser ses fonctionnalités. Cette approche centrée sur le client garantit que les utilisateurs ont non seulement accès à des outils de marketing puissants, mais reçoivent également les conseils dont ils ont besoin pour atteindre efficacement leurs objectifs. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,873 #### How Do G2 Users Rate SlickText? - **the product a-t-il été un bon partenaire commercial?:** 9.7/10 (Category avg: 9.1/10) - **Rapports:** 8.6/10 (Category avg: 8.4/10) - **Intégration d’API:** 9.0/10 (Category avg: 8.5/10) - **Automatisation:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind SlickText? - **Vendeur:** [SlickText](https://www.g2.com/fr/sellers/slicktext) - **Site Web de l'entreprise:** www.slicktext.com - **Année de fondation:** 2012 - **Emplacement du siège social:** Nashville, TN and Jamestown, NY - **Twitter:** @SlickText 683 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e896ed0d40ad9e17646f48d3ab1f3ed4b29d416611a2b3de174613dfc2a7f35&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fslicktext%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propriétaire, PDG - **Top Industries:** Gestion d'organisations à but non lucratif, Détail - **Company Size:** 67% Small, 19% Medium #### What Do G2 Reviewers Say About SlickText? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs soulignent la **facilité d'utilisation** de SlickText, ce qui le rend simple pour envoyer des mises à jour importantes sans effort. - Les utilisateurs louent le **service client utile** , notant des réponses rapides et une gestion de campagne fluide pour leurs besoins commerciaux. - Les utilisateurs trouvent le **support client utile** inestimable pour créer et envoyer facilement des campagnes de texte réussies. - Les utilisateurs trouvent SlickText **incroyablement facile à utiliser** , appréciant son interface intuitive et son processus d'intégration fluide. - Les utilisateurs apprécient les **fonctionnalités de communication faciles** de SlickText, permettant une messagerie et une interaction simples avec les clients et les équipes. ##### Cons - Les utilisateurs sont frustrés par les **coûts élevés** et les limitations sur l'utilisation des messages avec SlickText, ce qui impacte leur satisfaction globale. - Les utilisateurs expriment leur confusion au sujet du **système de coût des messages** , s'appuyant souvent sur le support pour clarifier leurs limites de messages. - Les utilisateurs trouvent que la plateforme manque de **fonctionnalités d'automatisation avancées** , ce qui limite la flexibilité dans les flux de travail à plusieurs étapes et les intégrations. - Les utilisateurs trouvent que les **fonctionnalités limitées** de SlickText restreignent leur capacité à suivre les analyses et à personnaliser les résultats efficacement. - Les utilisateurs sont confrontés à une **courbe d'apprentissage abrupte** avec le tableau de bord et la terminologie de SlickText, ce qui complique le processus de configuration initiale. #### What Are Recent G2 Reviews of SlickText? **["Simple, robuste, capable et bien soutenu."](https://www.g2.com/fr/survey_responses/slicktext-review-12666409)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/fr/survey_responses/slicktext-review-12666409) **["Envoi de SMS de masse sans effort et campagnes de mots-clés intelligentes avec SlickText"](https://www.g2.com/fr/survey_responses/slicktext-review-12927767)** **Rating:** 4.0/5.0 stars _— Nitin V._ [Read full review](https://www.g2.com/fr/survey_responses/slicktext-review-12927767) #### What Are G2 Users Discussing About SlickText? - [À quoi sert SlickText ?](https://www.g2.com/fr/discussions/what-is-slicktext-used-for) - 3 comments ## FAQs About SMS Marketing Software Generated using AI Last updated: June 3, 2026 ### Which SMS marketing service integrates with my CRM Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows. - [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations. - [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels. - [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts. - [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools. ### What's the best service for SMS marketing Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing. - [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation. - [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows. - [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features. - [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement. ### Most reliable SMS marketing platform for retailers Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging. - [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock. - [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation. - [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach. - [Podium](https://www.g2.com/products/podium) — customer texting and review capture. ### What should buyers look for in sms marketing companies According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention. ### What features define modern SMS marketing According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms. ### [Podium](https://www.g2.com/fr/products/podium/reviews) Podium est une plateforme de communication native à l'IA qui déploie des employés IA pour aider les entreprises locales à transformer chaque conversation—texte, appel ou chat web—en revenu. Fié par plus de 100 000 entreprises locales—des concessionnaires automobiles et services CVC aux centres esthétiques et détaillants—Podium capture et convertit les prospects 24/7, générant de nouvelles affaires et des clients fidèles. Aujourd'hui, 78 % des clients achètent auprès de la première entreprise qui répond—mais la plupart des entreprises mettent une heure ou plus à répondre. Podium comble instantanément cet écart avec "Jerry", votre employé IA toujours disponible. Dès le premier jour, Jerry comprend votre inventaire, répond en deux minutes, planifie des rendez-vous, réserve des essais routiers, envoie des promotions ciblées, demande des avis, et répond même aux commentaires des clients sur Google. Jerry libère votre personnel pour se concentrer sur des tâches à forte valeur ajoutée, garantissant à chaque client un service haut de gamme. Les entreprises utilisant les employés IA de Podium rapportent : - une augmentation de 30 % des ventes - des taux de présence aux rendez-vous 56 % plus élevés - 80 % de rendez-vous supplémentaires en dehors des heures d'ouverture - des taux de conversion de prospects en ventes 50 % plus élevés Avec des outils incluant Téléphones, Avis, Paiements, Chat Web, Messagerie en masse, et plus de 200 intégrations DMS/CRM, Podium offre des interactions rapides et personnalisées qui transforment les conversations en ventes—suivant automatiquement le revenu à chaque point de contact client. Podium est construit sur plus d'une décennie de données et d'analyses clients, gagnant la reconnaissance de Forbes Cloud 100, Inc. 5000, et des entreprises les plus innovantes de Fast Company. Mais il est le plus fier de ses 92 % d'évaluations cinq étoiles—gagnées quotidiennement par des utilisateurs ravis. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,026 #### How Do G2 Users Rate Podium? - **the product a-t-il été un bon partenaire commercial?:** 9.2/10 (Category avg: 9.1/10) - **Rapports:** 8.5/10 (Category avg: 8.4/10) - **Intégration d’API:** 8.2/10 (Category avg: 8.5/10) - **Automatisation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Podium? - **Vendeur:** [Podium](https://www.g2.com/fr/sellers/podium) - **Site Web de l'entreprise:** www.podium.com - **Année de fondation:** 2014 - **Emplacement du siège social:** Lehi, UT - **Twitter:** @PodiumHQ 4,178 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69a2d95c333ec35bbf2027bf2b49f38aee41da678beec29147a1777113f278c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9203219%2F&secure%5Burl_type%5D=linkedin_company_website) 1,569 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propriétaire, Directeur Général - **Top Industries:** Automobile, Détail - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About Podium? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs louent Podium pour son **design convivial** , assurant une navigation facile et une gestion efficace des clients. - Les utilisateurs louent Podium pour son **support fantastique et ses fonctionnalités conviviales** , améliorant finalement les opérations commerciales et l'engagement des clients. - Les utilisateurs apprécient les **capacités de communication unifiées** de Podium, intégrant de manière transparente les messages de diverses plateformes dans un tableau de bord intuitif. - Les utilisateurs trouvent **la communication facile** avec Podium essentielle pour l'engagement client en temps réel et l'accès aux messages précédents. - Les utilisateurs louent le **excellent support client** de Podium, améliorant les opérations commerciales et augmentant la satisfaction des clients de manière transparente. ##### Cons - Les utilisateurs rencontrent des **problèmes de messagerie** dans Podium, ayant du mal à gérer de grands volumes et à récupérer efficacement les correspondances passées. - Les utilisateurs notent le **manque de fonctionnalités supplémentaires** dans Podium, ce qui affecte leurs offres de services et l'expérience d'interaction avec les clients. - Les utilisateurs trouvent que Podium a **des fonctionnalités limitées** , ce qui rend difficile la gestion de grands volumes de messages et manque d'intégration avec Hubspot. - Les utilisateurs trouvent que les tarifs de Podium sont **excessifs** , en particulier pour les petites entreprises cherchant des fonctionnalités avancées. - Les utilisateurs sont frustrés par **un mauvais service client** , rencontrant des retards et des obstacles inutiles lors du processus d'annulation. #### What Are Recent G2 Reviews of Podium? **["Des frais ressemblent moins à un outil de collecte d'avis et plus à une réception numérique."](https://www.g2.com/fr/survey_responses/podium-review-12877946)** **Rating:** 4.0/5.0 stars _— Neelakshi S._ [Read full review](https://www.g2.com/fr/survey_responses/podium-review-12877946) **["Podium a transformé la communication de notre agence avec des intégrations à la demande fluides"](https://www.g2.com/fr/survey_responses/podium-review-12909019)** **Rating:** 5.0/5.0 stars _— Kenya A._ [Read full review](https://www.g2.com/fr/survey_responses/podium-review-12909019) #### What Are G2 Users Discussing About Podium? - [Podium est-il un CRM ?](https://www.g2.com/fr/discussions/is-podium-a-crm) - 2 comments - [Que fait l'entreprise Podium ?](https://www.g2.com/fr/discussions/what-does-the-company-podium-do) - 2 comments - [What is podium app?](https://www.g2.com/fr/discussions/what-is-podium-app) ### [HighLevel](https://www.g2.com/it/products/highlevel/reviews) HighLevel è un CRM per Vendite e Marketing tutto-in-uno che attualmente supporta centinaia di migliaia di aziende in tutto il mondo. Le funzionalità includono CRM, Email, SMS bidirezionale, SMS/Messenger/Instagram DM/Whatsapp/GMB Chat consolidati, Chiamate in uscita, Tracciamento delle chiamate, Registrazione delle chiamate, Power Dialer, Costruttore di moduli, Costruttore di sondaggi, Costruttore di funnel, Costruttore di siti web, Pianificazione online, Automazione dei flussi di lavoro, Pianificazione dei social media, Proposte, Preventivi, Fatturazione, Reportistica, Webhooks e altro ancora! Prezzi fissi, account secondari illimitati per le agenzie che gestiscono clienti che possono essere clonati per velocizzare le configurazioni, e persino white-label! Inizia con una prova gratuita di 14 giorni! **Average Rating:** 4.6/5.0 **Total Reviews:** 633 #### How Do G2 Users Rate HighLevel? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.6/10 (Category avg: 9.1/10) - **Segnalazione:** 8.8/10 (Category avg: 8.4/10) - **Integrazione API:** 8.6/10 (Category avg: 8.5/10) - **Automazione:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind HighLevel? - **Venditore:** [HighLevel](https://www.g2.com/it/sellers/highlevel) - **Sito web dell'azienda:** gohighlevel.com - **Anno di Fondazione:** 2018 - **Sede centrale:** Dallas, Texas - **Twitter:** @gohighlevel 8,862 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=089a0fc65d9582c7686e98c3d2241d83a7dea5d7f4dda4b2af2942b3940a420d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhighlevel%2F&secure%5Burl_type%5D=linkedin_company_website) 2,407 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing e pubblicità, Consulenza - **Company Size:** 64% Small, 3% Medium #### What Do G2 Reviewers Say About HighLevel? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti amano la **flessibilità e l'accessibilità economica** di HighLevel, elogiando le sue caratteristiche complete e le integrazioni senza soluzione di continuità. - Gli utenti apprezzano l' **efficienza e il servizio clienti** di HighLevel, godendo di opzioni complete senza costi aggiuntivi. - Gli utenti apprezzano il **eccellente supporto clienti** di HighLevel, che migliora la soddisfazione e la funzionalità complessive. - Gli utenti apprezzano le **ampie funzionalità** di HighLevel, applaudendo gli strumenti innovativi che migliorano le loro capacità di marketing. - Gli utenti apprezzano le capacità di **automazione intuitiva** di HighLevel, migliorando la funzionalità e semplificando la gestione dei clienti senza sforzo. ##### Cons - Gli utenti trovano la **curva di apprendimento impegnativa** , poiché la complessità e gli aggiornamenti costanti possono essere travolgenti. - Gli utenti desiderano **più funzionalità** in HighLevel, in particolare per l'integrazione del marketing via email e dello streaming live. - Gli utenti trovano una **curva di apprendimento ripida** con HighLevel, che può essere impegnativa per coloro che non sono preparati a una formazione estesa. - Gli utenti trovano HighLevel **non intuitivo** , affrontando confusione a causa della sua complessità e delle informazioni estese. - Gli utenti esprimono frustrazione per il **scarso supporto clienti** , ricevendo spesso risposte inutili e vaghe alle loro richieste. #### What Are Recent G2 Reviews of HighLevel? **["Fantastico Onboarding con HighLevel — Supporto Esperto, Automazione e CRM Tutto-in-Uno"](https://www.g2.com/it/survey_responses/highlevel-review-13050560)** **Rating:** 5.0/5.0 stars _— Marque C._ [Read full review](https://www.g2.com/it/survey_responses/highlevel-review-13050560) **["Eccellente C \*\*\*\*\* 5 stelle per Mari Aguilar. Ha bisogno di un aumento, invierò un'email al suo capo."](https://www.g2.com/it/survey_responses/highlevel-review-12853292)** **Rating:** 5.0/5.0 stars _— Joe G._ [Read full review](https://www.g2.com/it/survey_responses/highlevel-review-12853292) #### What Are G2 Users Discussing About HighLevel? - [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/it/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) - 3 comments, 1 upvote - [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/it/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) - 1 comment - [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/it/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) - 1 comment, 1 upvote - [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/it/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) - 1 comment - [Unstable workflows and random glitches slow down client work and force me to recheck everything](https://www.g2.com/it/discussions/unstable-workflows-and-random-glitches-slow-down-client-work-and-force-me-to-recheck-everything) - 1 comment, 1 upvote ### [Textedly](https://www.g2.com/products/textedly/reviews) Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,382 #### How Do G2 Users Rate Textedly? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 8.0/10 (Category avg: 8.5/10) - **Automation:** 8.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Textedly? - **Seller:** [Textedly](https://www.g2.com/sellers/textedly) - **Company Website:** www.textedly.com - **Year Founded:** 2015 - **HQ Location:** Los Angeles, CA - **Twitter:** @textedly\_ 400 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bde44e1978ea2dc931990cb78c8ef78bc8eb746a281bbe06acb194bd63ec629&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18029956%2F&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Real Estate - **Company Size:** 66% Small, 28% Medium #### What Do G2 Reviewers Say About Textedly? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. - Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. - Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. - Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. - Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. ##### Cons - Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. - Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. - Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. - Users find the **learning curve challenging** with setup and initial processes being complex and unclear. - Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. #### What Are Recent G2 Reviews of Textedly? **["Textedly Is Easy to Use with truly Top-Tier Customer Support"](https://www.g2.com/survey_responses/textedly-review-13041290)** **Rating:** 5.0/5.0 stars _— Bethany V._ [Read full review](https://www.g2.com/survey_responses/textedly-review-13041290) **["Textedly Has Made Our Marketing So Much Easier"](https://www.g2.com/survey_responses/textedly-review-13098157)** **Rating:** 4.5/5.0 stars _— Team S._ [Read full review](https://www.g2.com/survey_responses/textedly-review-13098157) #### What Are G2 Users Discussing About Textedly? - [What is Textedly used for?](https://www.g2.com/discussions/what-is-textedly-used-for) - 1 comment - [What are the features of SMS?](https://www.g2.com/discussions/textedly-what-are-the-features-of-sms) - [How much does Textedly cost?](https://www.g2.com/discussions/how-much-does-textedly-cost) - 2 comments - [How do you use Textedly?](https://www.g2.com/discussions/how-do-you-use-textedly) - 3 comments - [What is Textedly?](https://www.g2.com/discussions/what-is-textedly) - 2 comments ### [Klaviyo](https://www.g2.com/it/products/klaviyo/reviews) Klaviyo è la piattaforma tutto-in-uno che aiuta le aziende B2C a crescere integrando marketing, analisi e servizio clienti in un'unica soluzione. Alimentato da dati unificati e AI integrata, Klaviyo consente alle aziende B2C di: - Orchestrare il tuo email marketing, SMS marketing, RCS, push, WhatsApp, recensioni, moduli e annunci in un'unica piattaforma - Sincronizzarsi con oltre 400 strumenti per catturare e unificare i dati comportamentali - Messaggi, segmenti, tempistiche e creatività ottimizzati dall'AI per aumentare le conversioni - Sbloccare analisi come RFM, reportistica a imbuto e approfondimenti sul catalogo Catturando ogni clic, acquisto e conversazione in un profilo unificato, Klaviyo alimenta l'automazione del marketing che guida percorsi personalizzati e basati su trigger attraverso ogni canale - senza strumenti aggiuntivi o configurazioni complesse richieste. Unisciti a più di 170.000 aziende che utilizzano Klaviyo per creare una vera esperienza omnicanale per i tuoi clienti. Per saperne di più su Klaviyo o per richiedere una demo, visita www.klaviyo.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,312 #### How Do G2 Users Rate Klaviyo? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.9/10 (Category avg: 9.1/10) - **Segnalazione:** 8.6/10 (Category avg: 8.4/10) - **Integrazione API:** 8.8/10 (Category avg: 8.5/10) - **Automazione:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Klaviyo? - **Venditore:** [Klaviyo](https://www.g2.com/it/sellers/klaviyo) - **Sito web dell'azienda:** www.klaviyo.com - **Anno di Fondazione:** 2012 - **Sede centrale:** Boston, Massachusetts - **Twitter:** @klaviyo 22,042 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bf0686a2fa7814509c58ab9fe4a619a5e97259e7fe70e0f0c792644be6279c7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2908815%2F&secure%5Burl_type%5D=linkedin_company_website) 2,983 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Vendita al dettaglio, Marketing e pubblicità - **Company Size:** 81% Small, 16% Medium #### What Do G2 Reviewers Say About Klaviyo? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di Klaviyo, trovandolo intuitivo per gestire campagne e formare altri. - Gli utenti amano la **potente automazione** di Klaviyo, che consente campagne di email marketing facili, efficaci e personalizzate. - Gli utenti apprezzano la **potente automazione** di Klaviyo, che consente campagne su misura che migliorano il coinvolgimento e aumentano i ricavi. - Gli utenti amano la **programmazione e le integrazioni senza soluzione di continuità** di Klaviyo, migliorando la gestione delle campagne su varie piattaforme. - Gli utenti amano la **facile integrazione** di Klaviyo, migliorando le campagne personalizzate e connettendosi efficacemente con i clienti. ##### Cons - Gli utenti trovano Klaviyo **costoso** con supporto limitato, il che può essere opprimente per i principianti. - Gli utenti trovano la **curva di apprendimento ripida** in Klaviyo, specialmente i nuovi arrivati che lottano con le sue funzionalità non intuitive. - Gli utenti esprimono preoccupazioni riguardo a **funzionalità mancanti** in Klaviyo, inclusi opzioni di canale limitate e supporto clienti lento. - Gli utenti trovano che le **funzionalità limitate** di Klaviyo ostacolino la loro esperienza, mancando di profondità e versatilità per la gestione del marchio. - Gli utenti sperimentano **un supporto clienti scadente** , con accesso limitato e tempi di risposta lenti, specialmente sul piano gratuito. #### What Are Recent G2 Reviews of Klaviyo? **["Piattaforma Facile da Usare per l'Automazione del Marketing via Email"](https://www.g2.com/it/survey_responses/klaviyo-review-12959044)** **Rating:** 4.0/5.0 stars _— Mohd danish K._ [Read full review](https://www.g2.com/it/survey_responses/klaviyo-review-12959044) **["Klaviyo rende l'automazione delle email semplice, potente e affidabile"](https://www.g2.com/it/survey_responses/klaviyo-review-12738916)** **Rating:** 4.5/5.0 stars _— Tejas K._ [Read full review](https://www.g2.com/it/survey_responses/klaviyo-review-12738916) #### What Are G2 Users Discussing About Klaviyo? - [A cosa serve Klaviyo?](https://www.g2.com/it/discussions/what-is-klaviyo-used-for) - 2 comments - [Che cos'è il tracciamento UTM Klaviyo?](https://www.g2.com/it/discussions/what-is-utm-tracking-klaviyo) - 3 comments - [Come si integra Klaviyo?](https://www.g2.com/it/discussions/how-do-you-integrate-klaviyo) - 1 comment, 1 upvote - [Klaviyo si integra con Shopify?](https://www.g2.com/it/discussions/does-klaviyo-integrate-with-shopify) - 2 comments - [Is Klaviyo a CRM?](https://www.g2.com/it/discussions/is-klaviyo-a-crm) ### [Braze](https://www.g2.com/products/braze/reviews) Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. Braze has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,663 #### How Do G2 Users Rate Braze? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Reporting:** 7.9/10 (Category avg: 8.4/10) - **API Integration:** 7.9/10 (Category avg: 8.5/10) - **Automation:** 8.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Braze? - **Seller:** [Braze](https://www.g2.com/sellers/braze) - **Company Website:** www.braze.com - **Year Founded:** 2011 - **HQ Location:** New York - **Twitter:** @Braze 16,323 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5637ca0a6d3df02c8ef323e24bdd7e17a8bbb7dc9ec02cdf7be16ac67b91549e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F792882%2F&secure%5Burl_type%5D=linkedin_company_website) 2,297 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CRM Manager, CRM Specialist - **Top Industries:** Financial Services, Marketing and Advertising - **Company Size:** 54% Medium, 27% Large #### What Do G2 Reviewers Say About Braze? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate Braze for its **user-friendly and intuitive design** , making it easy to learn and scalable to needs. - Users find Braze's **intuitive interface** facilitates easy learning and effective implementation of personalized messaging campaigns. - Users appreciate the **effortless automation** capabilities of Braze, enabling seamless multichannel messaging campaigns and personalization. - Users praise Braze for its **responsive customer support** , making the implementation and usage experience seamless and enjoyable. - Users appreciate the **user-friendly multitasking capabilities** of Braze, enabling stable, effective communication across diverse channels. ##### Cons - Users find the **learning curve steep** , requiring time and support to fully grasp Braze's platform and features. - Users feel the lack of **missing features** hampers their experience, particularly in customization and reporting capabilities. - Users find Braze can feel **overly complex for simple surveys** and its pricing lacks transparency, complicating usage. - Users feel the **limited features** of Braze hinder effective analytics and feedback collection, impacting usability for simple tasks. - Users face a **steep learning curve** with Braze, making initial onboarding and feature mastery challenging. #### What Are Recent G2 Reviews of Braze? **["Smooth sailing"](https://www.g2.com/survey_responses/braze-review-8154150)** **Rating:** 5.0/5.0 stars _— Ákos V._ [Read full review](https://www.g2.com/survey_responses/braze-review-8154150) **["Powerful multi-channel engagement platform"](https://www.g2.com/survey_responses/braze-review-7258144)** **Rating:** 4.0/5.0 stars _— Verified User in Health, Wellness and Fitness_ [Read full review](https://www.g2.com/survey_responses/braze-review-7258144) ### [Omnisend](https://www.g2.com/products/omnisend/reviews) Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization & targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ **Average Rating:** 4.6/5.0 **Total Reviews:** 1,206 #### How Do G2 Users Rate Omnisend? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **API Integration:** 8.5/10 (Category avg: 8.5/10) - **Automation:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Omnisend? - **Seller:** [Omnisend](https://www.g2.com/sellers/omnisend) - **Company Website:** www.omnisend.com - **Year Founded:** 2014 - **HQ Location:** Vilnius, Lithuania - **Twitter:** @omnisend 3,916 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=91792e38e476d7eac2faa5c77812b29bd5c27b4416f1e4a66c63f983ad76837f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2529056&secure%5Burl_type%5D=linkedin_company_website) 261 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 86% Small, 9% Medium #### What Do G2 Reviewers Say About Omnisend? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of Omnisend, simplifying multichannel marketing with intuitive automation and integrations. - Users praise the **excellent support** , highlighting both AI and human assistance as invaluable resources. - Users commend the **excellent customer support** from both AI and human representatives at Omnisend. - Users appreciate the **automation and ease of use** in Omnisend, streamlining their multichannel marketing efforts effectively. - Users value the **automation capabilities** of Omnisend, enabling effortless, personalized multichannel marketing campaigns for effective customer engagement. ##### Cons - Users express frustration with the **limited features** of Omnisend, hindering their ability to fully utilize the platform. - Users find the **missing features** in Omnisend disappointing, especially in email personalization and pop-up capabilities. - Users find the pricing of Omnisend to be **expensive and inflexible** , especially during peak seasons and with accumulated contacts. - Users express frustration with **limited customization** options in Omnisend, hindering unique designs and targeted campaigns. - Users feel **limited by the templates** in Omnisend, restricting their creativity and ease of navigation. #### What Are Recent G2 Reviews of Omnisend? **["Omnisend Streamlined Our Client Communications with Fast, Powerful Automation"](https://www.g2.com/survey_responses/omnisend-review-13146062)** **Rating:** 5.0/5.0 stars _— Rory W._ [Read full review](https://www.g2.com/survey_responses/omnisend-review-13146062) **["Straightforward Marketing Platform That Gets Campaigns Out Fast"](https://www.g2.com/survey_responses/omnisend-review-13139961)** **Rating:** 5.0/5.0 stars _— Melissa G._ [Read full review](https://www.g2.com/survey_responses/omnisend-review-13139961) #### What Are G2 Users Discussing About Omnisend? - [What is Omnisend used for?](https://www.g2.com/discussions/what-is-omnisend-used-for) - [What is Mautic software?](https://www.g2.com/discussions/what-is-mautic-software) - 1 comment - [How do I choose a marketing automation software?](https://www.g2.com/discussions/how-do-i-choose-a-marketing-automation-software) - 1 comment - [Is Omnisend better than Mailchimp?](https://www.g2.com/discussions/is-omnisend-better-than-mailchimp) - 2 comments - [What is Omnisend?](https://www.g2.com/discussions/what-is-omnisend) - 1 comment ### [Sinch Engage](https://www.g2.com/it/products/sinch-engage/reviews) Sinch Engage (precedentemente MessageMedia) è una potente piattaforma di messaggistica tutto-in-uno che aiuta le aziende a connettersi con i propri clienti in modo più veloce, personale e su larga scala. Supportata da oltre 20 anni di esperienza di Sinch nella messaggistica aziendale e fidata da oltre 40.000 aziende in tutto il mondo, la piattaforma combina affidabilità di livello enterprise con un design user-friendly, permettendo a team di qualsiasi dimensione di fornire conversazioni che costruiscono fiducia e generano risultati. Con Sinch Engage, le aziende possono gestire tutti i loro canali di messaggistica in un unico spazio di lavoro centralizzato, inclusi SMS, MMS, WhatsApp, RCS e altro ancora. Che tu stia inviando campagne di marketing, aggiornamenti transazionali o fornendo supporto clienti in tempo reale, puoi raggiungere i tuoi clienti ovunque si trovino, sui dispositivi che usano ogni giorno. La piattaforma rende facile scalare il contatto personalizzato con funzionalità come: - Casella di posta unificata per una collaborazione senza interruzioni - Messaggistica bidirezionale per risolvere rapidamente le richieste - Modelli condivisi e assistente di scrittura AI per risposte più rapide - Risposte automatiche e segmentazione per flussi di lavoro più intelligenti - Analisi e report di consegna per monitorare le prestazioni - Gestione sicura dei dati con consegna leader nel settore Sinch Engage si integra anche direttamente con oltre 85 strumenti popolari, tra cui HubSpot, Salesforce, Zoho CRM e NetSuite, così puoi semplificare i flussi di lavoro senza aggiungere complessità. Le aziende possono scegliere tra numeri virtuali, short code o numeri verdi e scalare attraverso le regioni con fiducia, supportate da sicurezza e conformità al 100%. Iniziare è semplice. Con prezzi trasparenti, nessun sviluppatore richiesto e una prova gratuita di 14 giorni, i team possono essere operativi in pochi minuti. Dai rivenditori e marchi di fitness alle startup e alle imprese globali, migliaia di organizzazioni utilizzano Sinch Engage per inviare campagne, gestire conversazioni bidirezionali e fornire supporto mobile-first senza sistemi di ticketing complicati. Che il tuo obiettivo sia aumentare il coinvolgimento, migliorare il supporto clienti o promuovere la fedeltà a lungo termine, Sinch Engage rende semplice connettersi con i clienti in modi che sembrano personali, affidabili e di impatto. **Average Rating:** 4.5/5.0 **Total Reviews:** 61 #### How Do G2 Users Rate Sinch Engage? - **Ritiene che the product sia stato un valido partner commerciale?:** 9.5/10 (Category avg: 9.1/10) - **Segnalazione:** 8.1/10 (Category avg: 8.4/10) - **Integrazione API:** 8.1/10 (Category avg: 8.5/10) - **Automazione:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Sinch Engage? - **Venditore:** [Sinch](https://www.g2.com/it/sellers/sinch) - **Sito web dell'azienda:** www.sinch.com - **Anno di Fondazione:** 2008 - **Sede centrale:** Stockholm, Sweden - **Twitter:** @wearesinch 3,648 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cace5faccee1d23b3b7cb182ea577d35191d73b17b8d41b6dfdd2ce1343edaf8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsinch&secure%5Burl_type%5D=linkedin_company_website) 4,371 dipendenti su LinkedIn® #### Who Uses This Product? - **Company Size:** 56% Small, 35% Medium #### What Do G2 Reviewers Say About Sinch Engage? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **rapida reattività** di Sinch Engage, garantendo assistenza tempestiva in situazioni urgenti. - Gli utenti elogiano il **supporto clienti efficiente** di Sinch Engage, risolvendo prontamente e in modo soddisfacente le questioni urgenti. - Gli utenti apprezzano la **facilità d'uso** di Sinch Engage, apprezzando risoluzioni rapide e processi di configurazione semplici. - Gli utenti apprezzano la **facile configurazione** di Sinch Engage, rendendolo efficiente per risolvere situazioni urgenti prontamente. - Gli utenti apprezzano l' **efficienza** di Sinch Engage, risolvendo rapidamente problemi urgenti e garantendo un'installazione senza intoppi. ##### Cons - Gli utenti trovano che la funzione di **informazioni insufficienti** limiti l'identificazione del destinatario, portando a confusione nella comunicazione. - Gli utenti affrontano **problemi di identificazione** con Sinch Engage, poiché i destinatari non possono facilmente riconoscere i chiamanti per nome o numero. - Gli utenti hanno difficoltà con **funzionalità di messaggistica limitate** in Sinch Engage, rendendo difficile per i destinatari riconoscerli. - Gli utenti trovano i **problemi di collegamento** frustranti poiché i destinatari non possono identificarli facilmente tramite il loro numero di lavoro o nome. - Gli utenti affrontano **problemi di messaggistica** poiché i destinatari faticano a identificare i mittenti dai loro numeri di lavoro o nomi. #### What Are Recent G2 Reviews of Sinch Engage? **["Soluzione SMS Semplice, Efficace e Affidabile"](https://www.g2.com/it/survey_responses/sinch-engage-review-12462537)** **Rating:** 4.0/5.0 stars _— Hazel d._ [Read full review](https://www.g2.com/it/survey_responses/sinch-engage-review-12462537) **["Supporto Eccezionalmente Utile, Configurazione Senza Sforzo"](https://www.g2.com/it/survey_responses/sinch-engage-review-12407794)** **Rating:** 5.0/5.0 stars _— Madeline A._ [Read full review](https://www.g2.com/it/survey_responses/sinch-engage-review-12407794) #### What Are G2 Users Discussing About Sinch Engage? - [A cosa serve l'API/Gateway SMS di MessageMedia?](https://www.g2.com/it/discussions/what-is-messagemedia-sms-api-gateway-used-for) - [What are platforms for communication?](https://www.g2.com/it/discussions/what-are-platforms-for-communication) - [What is the importance of messenger?](https://www.g2.com/it/discussions/what-is-the-importance-of-messenger) - [What is Messenger communication?](https://www.g2.com/it/discussions/what-is-messenger-communication) - [Is Messenger a communication Platform?](https://www.g2.com/it/discussions/is-messenger-a-communication-platform) ### [Close](https://www.g2.com/fr/products/close/reviews) Close est un CRM de vente avec appels intégrés, SMS, e-mail, automatisation et IA, conçu pour les fondateurs, startups, agences et équipes de vente en croissance. La plateforme aide les entreprises à gérer les prospects, communiquer avec les clients potentiels, suivre les opportunités et automatiser le suivi à partir d'un système unique. Close est couramment utilisé par les équipes qui souhaitent que leur CRM soutienne l'exécution des ventes, et non seulement le stockage des données clients. Les utilisateurs peuvent appeler, envoyer des e-mails, des SMS, gérer les pipelines, attribuer des tâches, créer des flux de travail, exécuter des séquences de sensibilisation et suivre l'activité des ventes directement dans la plateforme. Close est conçu pour les entreprises dirigées par des fondateurs, les startups, les petites entreprises, les agences, les cabinets de recrutement, les entreprises de coaching, les équipes de services financiers, les entreprises SaaS et les équipes de vente internes. Il prend en charge des équipes allant de fondateurs individuels à des organisations de vente comptant plus de 100 représentants. Les principales capacités incluent : • Gestion du CRM et des pipelines pour le suivi des prospects, des contacts, des opportunités, des activités et des relations clients • Appels, SMS et e-mails intégrés, avec historique des communications connecté aux dossiers clients • Automatisation des ventes pour les flux de travail, les séquences, le routage des prospects, la gestion des tâches et le suivi • Composeur automatique et composeur prédictif pour les équipes gérant des ventes sortantes à fort volume ou des flux de travail de recrutement • Rapports et analyses pour la visibilité des pipelines, le suivi des activités, les prévisions et la performance des ventes • Chloe, l'agent IA intégré directement dans Close, qui peut aider à qualifier les prospects, organiser des réunions, suivre les clients potentiels, rechercher des comptes, enrichir les dossiers, résumer les conversations et mettre à jour les données CRM Chloe opère à l'intérieur de Close, où les dossiers clients, les conversations, les activités, les opportunités et les flux de travail existent déjà. Cela permet à Chloe d'agir en utilisant le contexte CRM, plutôt que de fonctionner comme un outil IA autonome connecté par des intégrations séparées. Les équipes peuvent utiliser Chloe pour engager de nouveaux prospects, réengager des opportunités dormantes, capturer des données de qualification, planifier des réunions et transmettre des conversations qualifiées à des représentants commerciaux humains lorsque cela est approprié. En combinant CRM, communication, automatisation, rapports et flux de travail de vente assistés par IA dans une seule plateforme, Close aide les équipes à réduire le travail manuel, améliorer la rapidité de contact, maintenir la cohérence du suivi et gérer plus d'activité de vente sans ajouter de complexité opérationnelle inutile. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,041 #### How Do G2 Users Rate Close? - **the product a-t-il été un bon partenaire commercial?:** 9.3/10 (Category avg: 9.1/10) - **Rapports:** 9.0/10 (Category avg: 8.4/10) - **Intégration d’API:** 9.1/10 (Category avg: 8.5/10) - **Automatisation:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Close? - **Vendeur:** [Close](https://www.g2.com/fr/sellers/close) - **Site Web de l'entreprise:** close.com - **Année de fondation:** 2013 - **Emplacement du siège social:** 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States - **Twitter:** @Close 6,592 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8980b4bb0778d41500d3b100ba9f3961c87b6cc7fd74a5b1c0aa7775da9fc28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597204%2F&secure%5Burl_type%5D=linkedin_company_website) 213 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** PDG, Fondateur - **Top Industries:** Marketing et publicité, Logiciels informatiques - **Company Size:** 76% Small, 20% Medium #### What Do G2 Reviewers Say About Close? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs trouvent que Close est **très convivial** , avec des intégrations transparentes qui rationalisent les processus et améliorent la productivité. - Les utilisateurs apprécient l' **interface conviviale** de Close, permettant des flux de travail fluides pour les équipes de vente internes et externes. - Les utilisateurs louent les **fonctionnalités de communication complètes** de Close, améliorant l'efficacité dans la gestion des interactions avec les clients sans effort. - Les utilisateurs louent l' **interface intuitive** de Close, rendant la gestion des prospects et les suivis incroyablement fluides et efficaces. - Les utilisateurs adorent le **design intuitif du tableau de bord** de Close, appréciant ses fonctionnalités simplifiées et son expérience conviviale. ##### Cons - Les utilisateurs trouvent que les **fonctionnalités manquantes** sur l'application mobile limitent la fonctionnalité par rapport à la version de bureau. - Les utilisateurs rencontrent souvent des **problèmes d'appel** tels que des déconnexions des appareils, ce qui affecte leur expérience globale avec Close. - Les utilisateurs trouvent les **fonctionnalités limitées** de Close frustrantes, surtout pour les besoins B2C et lorsqu'ils ont besoin de plus d'options opérationnelles. - Les utilisateurs trouvent les **options de personnalisation limitées** frustrantes, ce qui entrave la création de rapports avancés et de tableaux de bord personnalisés. - Les utilisateurs trouvent la **en raison des complexités de fusion et des options de personnalisation limitées dans Close.** #### What Are Recent G2 Reviews of Close? **["Communication productive, besoin d'une meilleure visibilité des données"](https://www.g2.com/fr/survey_responses/close-review-13143531)** **Rating:** 4.0/5.0 stars _— Mateo A._ [Read full review](https://www.g2.com/fr/survey_responses/close-review-13143531) **["Configuration facile, intégration transparente des e-mails et support réactif"](https://www.g2.com/fr/survey_responses/close-review-13148546)** **Rating:** 4.5/5.0 stars _— Stefano M._ [Read full review](https://www.g2.com/fr/survey_responses/close-review-13148546) #### What Are G2 Users Discussing About Close? - [À quoi sert Close ?](https://www.g2.com/fr/discussions/close-what-is-close-used-for) - 2 comments - [What is Close used for?](https://www.g2.com/fr/discussions/what-is-close-used-for) - 1 comment ### [Salesmsg](https://www.g2.com/products/salesmsg/reviews) 𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: • Sales: automated first response, shared inbox, full rep visibility • Marketing: broadcasts, segmented campaigns, CRM-triggered sequences • Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: • Cut daily recruiting work from 4 hours to 30 minutes with AI qualification • Dropped average lead response time from 27 to 21 minutes • Grew reps hitting quota from 3 to 13 after adding conversation visibility • 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. **Average Rating:** 4.7/5.0 **Total Reviews:** 406 #### How Do G2 Users Rate Salesmsg? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 8.2/10 (Category avg: 8.4/10) - **API Integration:** 8.1/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Salesmsg? - **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg) - **Company Website:** www.SalesMessage.com - **Year Founded:** 2017 - **HQ Location:** Delray Beach, FL - **Twitter:** @salesmsg 148 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=475df0982f2442bf884ac60a7e5d995cedc9b15c31dd7eb3bbb5200a18ffaf70&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesmsg%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Sales - **Top Industries:** Health, Wellness and Fitness, Real Estate - **Company Size:** 68% Small, 27% Medium #### What Do G2 Reviewers Say About Salesmsg? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. ##### Cons - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. #### What Are Recent G2 Reviews of Salesmsg? **["Easy-to-Navigate Platform with Regular Updates and Standout Support"](https://www.g2.com/survey_responses/salesmsg-review-12509445)** **Rating:** 5.0/5.0 stars _— Verified User in Retail_ [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12509445) **["Salesmsg’s Intuitive Interface Makes Getting Started Effortless"](https://www.g2.com/survey_responses/salesmsg-review-12949481)** **Rating:** 4.0/5.0 stars _— Hannah G._ [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12949481) #### What Are G2 Users Discussing About Salesmsg? - [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for) ### [EZ Texting](https://www.g2.com/it/products/ez-texting/reviews) Dal 2004, EZ Texting ha fornito a oltre 230.000 aziende e organizzazioni in crescita un modo semplice per iniziare il marketing tramite SMS — e potenti funzionalità e integrazioni per mantenere le conversazioni attive. Proteggi numeri affidabili. Costruisci un pubblico attento. Crea testi efficaci. Inizia gratis oggi. **Average Rating:** 4.5/5.0 **Total Reviews:** 728 #### How Do G2 Users Rate EZ Texting? - **Ritiene che the product sia stato un valido partner commerciale?:** 9.1/10 (Category avg: 9.1/10) - **Segnalazione:** 8.5/10 (Category avg: 8.4/10) - **Integrazione API:** 7.5/10 (Category avg: 8.5/10) - **Automazione:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind EZ Texting? - **Venditore:** [EZ Texting](https://www.g2.com/it/sellers/ez-texting) - **Sito web dell'azienda:** www.eztexting.com - **Anno di Fondazione:** 2005 - **Sede centrale:** San Francisco, CA - **Twitter:** @EzTexting 2,611 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e87889cb5501796f1ddab1b84b967e54ba6f46cb1d581524fb62b558a2f313d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1439495%2F&secure%5Burl_type%5D=linkedin_company_website) 96 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Gestione delle organizzazioni non profit, Immobiliare - **Company Size:** 65% Small, 29% Medium #### What Do G2 Reviewers Say About EZ Texting? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di EZ Texting, trovandolo semplice per la comunicazione e l'integrazione di nuovi utenti. - Gli utenti apprezzano l'interfaccia **facile da usare** di EZ Texting, rendendo la comunicazione e la gestione senza sforzo ed efficiente. - Gli utenti apprezzano la **facile comunicazione** con gli inquilini, permettendo aggiornamenti rapidi e una condivisione efficace delle informazioni. - Gli utenti elogiano la **configurazione intuitiva e facile** di EZ Texting, rendendo la gestione della comunicazione senza sforzo per le loro aziende. - Gli utenti amano la **facilità di gestione dei contatti e la personalizzazione dei messaggi** con le funzionalità efficaci di EZ Texting. ##### Cons - Gli utenti trovano che il **costo di EZ Texting** aumenta rapidamente, specialmente per i nuovi arrivati e gli utenti ad alto volume. - Gli utenti trovano l'app **non intuitiva** , rendendo difficile la navigazione e l'uso efficace sui dispositivi mobili. - Gli utenti hanno difficoltà con **problemi di SMS** come la messaggistica di gruppo e la gestione degli allegati, complicando la loro esperienza di messaggistica. - Gli utenti hanno difficoltà con i **problemi di invio** in EZ Texting, influenzando la loro capacità di comunicare efficacemente. - Gli utenti trovano le **problematiche di reportistica** in EZ Texting impegnative, ostacolando il monitoraggio e l'analisi efficaci delle campagne. #### What Are Recent G2 Reviews of EZ Texting? **["Notifiche Prioritarie"](https://www.g2.com/it/survey_responses/ez-texting-review-4482196)** **Rating:** 4.0/5.0 stars _— Jim D._ [Read full review](https://www.g2.com/it/survey_responses/ez-texting-review-4482196) **["È infatti EZ"](https://www.g2.com/it/survey_responses/ez-texting-review-10940577)** **Rating:** 5.0/5.0 stars _— Matt ._ [Read full review](https://www.g2.com/it/survey_responses/ez-texting-review-10940577) #### What Are G2 Users Discussing About EZ Texting? - [A cosa serve EZ Texting?](https://www.g2.com/it/discussions/what-is-ez-texting-used-for) - 2 comments - [What technology is used to send texts?](https://www.g2.com/it/discussions/what-technology-is-used-to-send-texts) - [EZ Texting è gratuito?](https://www.g2.com/it/discussions/is-ez-texting-free) - 1 comment - [What are the common features of text messaging?](https://www.g2.com/it/discussions/ez-texting-what-are-the-common-features-of-text-messaging) - [What is EZ Texting?](https://www.g2.com/it/discussions/what-is-ez-texting) - 1 comment ### [MoEngage](https://www.g2.com/products/moengage/reviews) MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including Edelweiss, Samsung, McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, OYO, and more. Enterprises use MoEngage to be more agile, efficient, and independent. They achieve this by increasing campaign velocity, reducing the time to go live, optimizing at scale, and eliminating redundancy while maintaining data security and privacy. \> Data Ingestion and Management: MoEngage combines data from multiple offline and online sources to help brands gain a 360-degree view of their customers. \> Customer, Journey, and Campaign Insights: MoEngage Analytics provides marketers and product owners with real-time insights into customer behavior, journey, product usage, preferences, and interests. \> Segmentation and Personalization: Brands can leverage MoEngage’s Real-time Segmentation and Personalization suite to orchestrate journeys and build 1:1 experiences across the website, mobile, email, social, and instant messaging channels. \> Transactional Messaging/Critical Alert Infrastructure: MoEngage Inform, the transactional messaging infrastructure, helps brands unify their promotional and transactional communication on a single platform, enabling better insights and lower maintenance costs. \> Proprietary AI Agents and Machine Learning: MoEngage’s AI Agents help marketers develop winning copies and creatives, build customer segments, craft relevant journeys, optimize campaigns and channels that boost engagement, and reduce campaign go-live times. MoEngage complies with GDPR, CCPA, SOC2 Type 2, CSA STAR Level 2, ISO 27001:2022, HIPAA, PIMS ISO 27701: 2019, and the BCMS ISO 22301: 2019 requirements to fulfill the data privacy and security needs of enterprise brands. For over a decade, leading consumer brands in 60+ countries have been using MoEngage to reach enterprise goals that are most important to their global business without compromising quality or speed of execution. Our ever-expanding partner ecosystem helps enterprise brands build a lean, flexible, and reliable martech stack. With offices in 13 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. **Average Rating:** 4.5/5.0 **Total Reviews:** 509 #### How Do G2 Users Rate MoEngage? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.7/10 (Category avg: 8.4/10) - **API Integration:** 8.8/10 (Category avg: 8.5/10) - **Automation:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind MoEngage? - **Seller:** [MoEngage](https://www.g2.com/sellers/moengage) - **Company Website:** www.moengage.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, California - **Twitter:** @moengage 2,530 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3dfe3f42dace642de52fb6eada7fa99e23bbc66baa828a4c227182937790145e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4800048%2F&secure%5Burl_type%5D=linkedin_company_website) 899 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Online Media - **Company Size:** 56% Medium, 24% Small #### What Do G2 Reviewers Say About MoEngage? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of MoEngage, highlighting its user-friendly interface and manageable data system. - Users appreciate the **easy funnel building** and **real-time segments** , enhancing insight and decision-making capabilities. - Users value the **real-time analytics and easy funnel building** in MoEngage, enhancing product decisions and user insights. - Users find MoEngage **extremely helpful** for segmentation, campaign management, and simplifying complex data for better outcomes. - Users value the **easy campaign management** of MoEngage, enhancing lead generation and simplifying data complexities effectively. ##### Cons - Users find the **missing session-related attributes** frustrating, needing tech help for profile updates and notification issues. - Users find the **steep learning curve** challenging, requiring significant time to understand MoEngage's full potential. - Users note the **limitations in live features and AI performance** of MoEngage, impacting overall satisfaction and functionality. - Users find **complexity** in managing segments and AI features, leading to confusion in the overall experience. - Users find the **difficult learning** curve with MoEngage challenging, especially for new users exploring its features. #### What Are Recent G2 Reviews of MoEngage? **["MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys"](https://www.g2.com/survey_responses/moengage-review-12502802)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/moengage-review-12502802) **["Effortless Funnel Building and Real-Time Segmentation"](https://www.g2.com/survey_responses/moengage-review-12111630)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/moengage-review-12111630) #### What Are G2 Users Discussing About MoEngage? - [What is MoEngage used for?](https://www.g2.com/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote - [What is MoEngage used for?](https://www.g2.com/discussions/what-is-moengage-used-for) - 2 comments - ‹ Prev‹ Prev - 1 - [2](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=5#product-list) - … - [35](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=35#product-list) - [36](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=36#product-list) - [Next ›Next ›](/categories/sms-marketing?open_modal_url=%2Fproducts%2Fpodium%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fsms-marketing%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Corporate Performance Management (CPM) Software](https://www.g2.com/categories/corporate-performance-management-cpm) [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management) [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversational Marketing](/categories/conversational-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) [Browse SMS Marketing Themes](/categories/sms-marketing/themes) ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh) Updated July 14, 2026 SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty. SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses. ### Core capabilities of SMS marketing software To qualify for inclusion in the SMS Marketing category, a product must: - Reach mobile users via SMS messaging - Provide an opt-in opportunity for new subscribers - Track interaction data related to each SMS campaign - Provide analytics or insights into SMS marketing efforts ### Common use cases for SMS marketing software - Sending promotional messages, discounts, and limited-time offers to drive immediate customer action - Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates - Delivering personalized reminders for appointments, reservations, renewals, or order pickups - Supporting two-way customer communication for inquiries, feedback collection, and service interactions - Sending transactional alerts such as order confirmations, shipping updates, and payment notifications - Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging - Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights - Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach - Re-engaging inactive customers through personalized follow-up messages or win-back campaigns ### How SMS marketing software differs from other tools SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing). Top Tools at a Glance | | Ecommerce SMS retention campaigns | User Review "Exceptional Lead Generation and Intuitive Design" | | | Omnichannel journey orchestration | User Review "Insider One unifies data and channels with a truly fluid Journey Orchestration" | | | Review-driven customer texting | User Review "A Software to Make Getting Reviews Easier" | | | Simple SMS campaign setup | User Review "Simple, robust, capable, and well-supported." | | | Local business text-first communication | User Review "Fees less like a review collection tool and more like a digital front desk" | | | Agency CRM and SMS automation | User Review "Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM" | | | Bulk texting for periodic outreach | User Review "Textedly Is Easy to Use with truly Top-Tier Customer Support" | | | Ecommerce email and SMS segmentation | User Review "Easy-to-Use Platform for Email Marketing Automation" | | | Personalized customer engagement at scale | User Review "Smooth sailing" | | | Ecommerce SMS and email automation | User Review "Omnisend Streamlined Our Client Communications with Fast, Powerful Automation" | * * * Show More * * * ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026