Pluspoint
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Pluspoint
By Pluspoint
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5.0 out of 5 stars
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Pluspoint Reviews & Product Details

Editadmin
BB
Real Estate Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pluspoint?

Having all my messages from different platforms together is a game-changer. No more switching apps every few minutes. Review collected by and hosted on G2.com.

What do you dislike about Pluspoint?

The mobile interface can be a bit slow sometimes. Review collected by and hosted on G2.com.

What problems is Pluspoint solving and how is that benefiting you?

I can keep up with clients easily, which means better relationships and more closed deals. Review collected by and hosted on G2.com.

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Pluspoint Overview

Editedit
What is Pluspoint?

Pluspoint is the all-in-one, AI-powered platform that helps multi-location businesses boost local SEO, ensure a consistent customer experience, and grow online. Easily manage reviews from email, SMS, WhatsApp, and QR codes, intercept negative feedback with real-time alerts, and use AI-driven analytics to spot strengths and weaknesses at each location. Pluspoint goes beyond reviews with a full suite of tools: run targeted Campaigns, streamline Social Posting across Facebook, Instagram, and Google, and manage all customer interactions from one unified Inbox. By mastering every step of the attract, convert, and retain journey, Pluspoint drives up to 300% more reviews—boosting revenue by as much as 10%.

Pluspoint Details
Discussions
Pluspoint Community
Languages Supported
English, Portuguese, Spanish, Ukrainian
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Product Description

Pluspoint is a modern solution that helps businesses get discovered. It takes away the burden of reputation management and provides convenient tools to engage with their clients and manage all their reviews from one place.

Seller Details
Seller
Pluspoint
Year Founded
2021
Twitter
@trypluspoint
6 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Description

Pluspoint is a customer experience, online reputation, and AI-driven analytics platform for multi-location businesses. Businesses worldwide rely on Pluspoint’s all-in-one platform to seamlessly manage online reviews and social media, optimize customer feedback, and leverage data-driven insights to improve customer experience and boost online growth. Learn more at pluspoint.io.
Thank you for your attention to this request. If you need any additional information, please feel free to reach out.

SS
Overview Provided by:
Sergii Shanin

Recent Pluspoint Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Staying connected with clients on the go"
Accessing all client communications from my phone is fantastic, especially when I'm out showing properties.
Read more
BB
Bohdan B.Small-Business (50 or fewer emp.)
5.0 out of 5
"All my client chats in one spot!"
Having all my messages from different platforms together is a game-changer. No more switching apps every few minutes.
Read more
VD
Vanessa d.Mid-Market (51-1000 emp.)
5.0 out of 5
"Game-changer!"
Pluspoint was super easy to set up, and I love how I can manage everything in one place. I use it daily to track reviews and engagement, and seeing...
Read more

Pluspoint Pricing

Starter
Starting at $39.00
Per Month
Professional
Starting at $69.00
Per Month
Custom
Contact Us
See all 3 Pluspoint pricing levels
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Pluspoint Media

Pluspoint Demo - Seamless Home Dashboard
Featuring shortcuts and detailed metrics used to manage customer feedback, track a business's online reputation, and build customer loyalty.
Pluspoint Demo - Review Mastery Made Easy
Pluspoint's platform allows clients to manage their reviews across multiple review platforms, including Google, Facebook, TripAdvisor, and many others, in one place.
Pluspoint Demo - Powerful Analytics Made Simple
By using features like NPS rating distribution, response rating distribution and sentiment trends, businesses can monitor their progress and pinpoint areas for improvement.
Pluspoint Demo - Sentiment Spotlight & Keyword Clarity
Detecting the connotation of a keyword in a review enables businesses to evaluate whether it was mentioned positively or negatively, offering valuable insights into customer sentiment towards their products or services.
Pluspoint Demo - Reviewing Made Effortless
Encouraging the sharing of positive reviews and promptly responding to negative ones, businesses can enhance their overall customer experience and expand their online presence through the platform.
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3 out of 4 Total Reviews for Pluspoint

5.0 out of 5
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3 out of 4 Total Reviews for Pluspoint
5.0 out of 5
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3 out of 4 Total Reviews for Pluspoint
5.0 out of 5
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Pluspoint Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
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VD
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Pluspoint?

Pluspoint was super easy to set up, and I love how I can manage everything in one place. I use it daily to track reviews and engagement, and seeing our visibility and customer satisfaction improve has made me feel as if all the hard work was worth it. Review collected by and hosted on G2.com.

What do you dislike about Pluspoint?

I wish the reporting features had a bit more flexibility for customization. Sometimes, I need specific insights for different departments, and it can be a challenge. Review collected by and hosted on G2.com.

What problems is Pluspoint solving and how is that benefiting you?

Pluspoint has made my life so much easier! I used to struggle to keep our online profiles updated and respond to reviews quickly. Now, it’s all automated, and our ratings shot up from 3.3 to 4.7 stars! Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
EI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Pluspoint?

One of the biggest advantages of Pluspoint is that it lets us manage all of our online interactions in one place—reviews, social media posts, NPS surveys, and even client messages. The AI capabilities are great for automating repetitive tasks like responding to simple messages or reviews, which saves us a ton of time. Also, having a personal customer success manager has been a huge help when adopting new features or getting quick answers to any questions. Review collected by and hosted on G2.com.

What do you dislike about Pluspoint?

It would be great if we could accept phone calls directly within the platform. Plus, while the ticketing system works, it could be more robust. We sometimes have to supplement with other tools for tracking more complex issues. Review collected by and hosted on G2.com.

What problems is Pluspoint solving and how is that benefiting you?

We’re using Pluspoint to monitor and manage our online reputation and customer satisfaction. It also helps us track key metrics like NPS and respond to client feedback efficiently. Before, we had to juggle multiple tools for social media, reviews, and customer surveys, but now everything is centralized. Review collected by and hosted on G2.com.

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Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pluspoint?

Accessing all client communications from my phone is fantastic, especially when I'm out showing properties. Review collected by and hosted on G2.com.

What do you dislike about Pluspoint?

Some features aren't available on the mobile app, which would be handy. Review collected by and hosted on G2.com.

What problems is Pluspoint solving and how is that benefiting you?

I never miss important messages, which keeps clients happy. Review collected by and hosted on G2.com.

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Pluspoint