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Plum Reviews & Provider Details

Plum Overview

What is Plum?

Plum is a modern employee health benefit and insurance platform. We make everything from purchasing insurance to availing of health benefits remarkably easy for admins and employees. In just two years, we’ve managed to help 1500 of the fastest-growing companies in India take care of more than 200,000 of their employees.

Plum Details
Discussions
Plum Community
Languages Supported
English
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Seller Details
Year Founded
2019
HQ Location
Bengaluru
Twitter
@getplumhq
4,557 Twitter followers
LinkedIn® Page
www.linkedin.com
451 employees on LinkedIn®

karan s.
KS
Overview Provided by:
Growth Marketer at Plum Insurance

Recent Plum Reviews

Hanumantha Rao B.
HB
Hanumantha Rao B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Healthy Employees = Healthy Business"
The customer support they have. For my claim, they were with me all along and helped me in every step possible. Since I was new to reimbursement I ...
venkatesan e.
VE
venkatesan e.Mid-Market (51-1000 emp.)
4.5 out of 5
"Insurance made Easy to use!!!!"
Health Insurance from Plum made all claim documentation and billing process very easy during hospitalization, we can connect with coustomer care ex...
Shivangi S.
SS
Shivangi S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Not very satisfied with the customer support team."
I like the platform and it is easy to manage the insurance for all employees in one place.

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5 Plum Reviews

4.5 out of 5
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5 Plum Reviews
4.5 out of 5
5 Plum Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Hanumantha Rao B.
HB
Senior Site Reliability Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Plum?

The customer support they have. For my claim, they were with me all along and helped me in every step possible. Since I was new to reimbursement I had many questions. Also, they have a top-up option to include your parents at a less cost, if the company is not providing for parents. Review collected by and hosted on G2.com.

What do you dislike about Plum?

I think they can have a hotline for emergency purposes, which I don't think they currently have at this point. Otherwise, we cannot chat with a bot when you are in crisis. Review collected by and hosted on G2.com.

Recommendations to others considering Plum:

Its a team we can relay on. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

You have an organization to relay open when you are in a real emergency. It also removes the burden of reaching multiple people in your organization just when you are in real need. Review collected by and hosted on G2.com.

venkatesan e.
VE
Site Reliability Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Plum?

Health Insurance from Plum made all claim documentation and billing process very easy during hospitalization, we can connect with coustomer care executive either via chat or toll-free number. plum also help us in getting all the network hospitals where we can avail cashless treatment across India Based on your location. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Even if the all the documentaion process is easy and tracking is Easy but time taken for approval and settle the claim amount to hospital takes more time and we have to wait more than 3 hours which i faced personally. Other than this app interface all is good. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

Health Insurance made easy to claim insurance and track all previous cliams via Plum app that help us in tracking the status of the claim and hospitalization details from day one till discharge and also for that entire year. Review collected by and hosted on G2.com.

Akarshkumar .
A
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Plum?

The platform is incredibly user-friendly, making it easy to onboard and set up health insurance in just a few clicks. Their customer service is top-notch, and they offer great health benefits which are easy to understand for all age-groups. Review collected by and hosted on G2.com.

What do you dislike about Plum?

Nope! I haven't found anything to dislike about Plum yet. Review collected by and hosted on G2.com.

Recommendations to others considering Plum:

Plum is making it super-easy for smaller organizations to choose the best healthcare benefits for their employees. With Plum, you can rest assured that your health cover is in good hands! Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

Plum is saving us from the age-old problem of complex & ambiguous health insurance policies. Even if you're not a tech wizard, it's really easy to understand. Every information that I need is accessible instantly and with ease. Review collected by and hosted on G2.com.

Shivangi S.
SS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Plum?

I like the platform and it is easy to manage the insurance for all employees in one place. Review collected by and hosted on G2.com.

What do you dislike about Plum?

It is a little difficult to contact the customer support team. Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

Good platform to manage the insurance for all employees.

Can easily add or remove the employees anytime. Review collected by and hosted on G2.com.

Varun A.
VA
Independent Contributor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Plum?

What I liked most about the Plum is its ease of use over Web and the locations it is available. I can be in any part of the city and there is Plum! Review collected by and hosted on G2.com.

What do you dislike about Plum?

Nothing much really! However, I would say they can opt-in for more goods at lower cost Review collected by and hosted on G2.com.

What problems is Plum solving and how is that benefiting you?

It has made insurance problems for companies an easy task. Initially, companies used to find it hard for the employees and I am one such. However, it has made a claim easier. Review collected by and hosted on G2.com.