Plooto Reviews & Product Details

I liked that it integrates with Quickbooks. Review collected by and hosted on G2.com.

I haven't had any major complaints until a vendor advised that a Plooto issued cheque was returned as NSF even though the audit trail showed that the bank cleared the funds from our account. I haven't been able to get a straight answer from support. They keep providing the same canned responses as to why I vendor might not have received or deposited the cheque even though I've been very clear that was not the issue. When I asked if Plooto was in financial distress I very quickly received what was obviously a prepared answer and not something a front line customer support agent would just offer up themselves. Review collected by and hosted on G2.com.

I like having our outgoing payments and incoming collections organized in one place. Plooto makes it easier to manage payment approvals, track transaction status, and keep our accounting records updated without as much manual work. The integration with our accounting software is especially useful for reducing duplicate data entry and making reconciliation less time-consuming. Review collected by and hosted on G2.com.

Some workflows take a little time to understand and configure, especially when setting up approval rules. I would also like more flexibility in customizing certain processes to match our team's specific requirements. Review collected by and hosted on G2.com.

Plooto is easy to get up and running, and the payment approval workflow is intuitive. The interface is clean, payments are straightforward to process, and it integrates well into a typical accounts payable workflow. For organizations with relatively simple payment needs, it's an easy platform to learn and use. Review collected by and hosted on G2.com.

The manual risk review process has become a significant operational burden. We've had multiple legitimate supplier payments delayed while repeating verification steps for changes that were initiated and authorized by our own organization. While fraud prevention is important, the process feels overly rigid and doesn't scale well for businesses processing a meaningful volume of payments.

Even more frustrating was the lack of engagement after raising these concerns. After complying with the requested verification, I asked twice to speak with someone from Customer Success or Management to discuss our experience and whether there was a more practical workflow available. As of writing this review, I have not even received an acknowledgement of those requests.

Good software is only part of the equation. Responsive customer service and a willingness to engage with legitimate customer concerns are equally important, and that's where our experience has fallen short. Review collected by and hosted on G2.com.

Plooto has been a great payment solution for our business. The main reason we use it is the same-day payment option, which makes it much easier to process time-sensitive vendor and payroll-related payments quickly and efficiently. The platform is straightforward to use and has helped streamline our payment process. Review collected by and hosted on G2.com.

We'd like to improve reporting. It would be very helpful if Plooto offered a report similar to a bank statement that shows all transactions in a clear chronological format, including payments, deposits, fees, and balances. This would make monthly reconciliation much easier and more efficient. Review collected by and hosted on G2.com.

It’s easy to get started with and straightforward to use. It’s also saving us time and money, since we used to print and mail cheques, and the postage alone cost more than sending money through Plooto. Review collected by and hosted on G2.com.

The main drawback is that sending money through Plooto takes a week (five business days) from the time it leaves our bank account to when it lands in the recipient’s account. I know Plooto Express is now available for expedited payments, which is helpful in a pinch, but the 0.50% fee can get expensive quickly—especially with some of the larger amounts we send. Review collected by and hosted on G2.com.

Plooto is a great tool. My favorite features are the seamless integration with QuickBooks Online and the fact that two or more signing authorities can approve payments easily and on a timely manner. Review collected by and hosted on G2.com.

I don't dislike anything about Plooto, but perhaps there could be improvements in the way international payments are processed as its often tricky to get exchange rates to aslign between the moment the payment is processed vs the moment the money actually comes out of the account, causing discrepancies. Review collected by and hosted on G2.com.

I like how seamlessly it integrates with my bank and QuickBooks. Review collected by and hosted on G2.com.

There are too many obnoxious pop-ups asking me to add a credit card, even after I’ve declined multiple times. On top of that, the price is much more expensive than other services like RBC PayEdge and Telpay. Review collected by and hosted on G2.com.

What stands out most to me is the Plooto team. Everyone we’ve worked with has been friendly, knowledgeable, and responsive, and they’ve been genuinely supportive throughout. Review collected by and hosted on G2.com.

There’s nothing I dislike based on my experience—Plooto has been amazing so far. Review collected by and hosted on G2.com.

We use Plooto to process payments to suppliers and reimbursements to members for our church. The approval feature is critical for us as we need double approval for payments, which Plooto makes much easier compared to processing paper receipts and cheques. We appreciate that Plooto is user-friendly and integrates with QBO. We find it crucial to be able to review supporting documents when approving payments. It also helps us with paying US suppliers. Review collected by and hosted on G2.com.

It can be confusing processing USD payments. The biggest challenge during the initial setup was our users having to verify their ID to set up their accounts. It takes time to explain to suppliers how Plooto works, since it’s a change for them too. Review collected by and hosted on G2.com.

The integration with QuickBooks Online has made our payment process seamless and easier to manage. Review collected by and hosted on G2.com.

Plooto takes a minimum of 4 to release payments to our suppliers. Depending on the time of day that the final approval is make, it can take up to a week for the suppliers to receive the funds. While Plooto does have options to decrease this timeline, it comes at additional costs or access to credit cards for processing. Review collected by and hosted on G2.com.