# Pleo Reviews
**Vendor:** Pleo  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,435
## About Pleo
Pleo is a comprehensive spending solution designed to streamline expense management for companies of all sizes. This innovative platform provides employees with smart company cards, enabling them to make necessary purchases without the hassle of tracking down receipts or managing reimbursements. With Pleo, organizations can gain real-time visibility into their spending, reduce administrative burdens, and foster a culture of trust and autonomy among team members. Targeted primarily at businesses looking to enhance their financial processes, Pleo caters to a diverse audience, including finance teams, HR departments, and employees across various sectors. The solution is particularly beneficial for companies that want to empower their staff while maintaining control over expenditures. By simplifying the expense management process, Pleo allows teams to focus on their core responsibilities rather than getting bogged down by paperwork and manual tracking. One of the key features of Pleo is its automated expense management system, which eliminates the need for tedious paperwork and manual entry. As soon as a purchase is made using a Pleo card, notifications are sent to administrators, ensuring that there are no unexpected expenses at the end of the month. This level of transparency is a significant advantage, as it allows companies to monitor spending in real-time and adjust budgets as necessary. Many users report that this feature has increased their overall productivity and enhanced their understanding of financial flows within the organization. Pleo also offers customizable spending limits for each cardholder, giving businesses the flexibility to manage their budgets effectively. This feature allows organizations to set individual limits based on roles or departments, ensuring that spending aligns with company policies. The ability to adjust these limits as needed further enhances control over finances, making it easier for administrators to respond to changing business needs. Ultimately, Pleo empowers teams by removing the constraints of traditional expense management. By providing employees with the tools they need to make purchases directly, companies can save significant time and resources. On average, Pleo admins report saving up to 138 hours annually, allowing them to redirect their efforts toward more strategic initiatives. This combination of efficiency, transparency, control, and freedom makes Pleo a valuable asset for organizations aiming to optimize their financial operations.



## Pleo Pros & Cons
**What users like:**

- Users love the **ease of use** of Pleo, enjoying its user-friendly interface and seamless navigation for expense management. (253 reviews)
- Users appreciate the **user-friendly interface** of Pleo, making navigation and expense tracking effortless and straightforward. (105 reviews)
- Users find Pleo's **expense management** exceptionally easy, streamlining processes and boosting efficiency significantly. (95 reviews)
- Users love the **easy upload feature** of Pleo, simplifying expense management and saving valuable time. (86 reviews)
- Users highlight Pleo's **efficiency** , streamlining expense management and significantly reducing time spent on reimbursements. (82 reviews)
- Users appreciate the **intuitive design** of Pleo, making it easy to navigate and quickly onboard employees. (73 reviews)
- Users value the **time-saving features** of Pleo, enjoying effortless receipt tracking and streamlined financial processes. (72 reviews)
- Easy Setup (71 reviews)
- Users appreciate the **simplicity** of Pleo, enjoying effortless expense management and a user-friendly interface. (71 reviews)
- Mobile App (62 reviews)

**What users dislike:**

- Users experience occasional **receipt scanning delays** that hinder the efficiency of capturing expenses quickly. (37 reviews)
- Users face **card issues** with delays, limits, and bugs affecting their overall experience with Pleo. (34 reviews)
- Users face **approval issues** with inconsistent purchase authentication and unhelpful customer support during resolution. (33 reviews)
- Users face challenges with **upload issues** , including difficulty in correctly categorizing receipts and a poor user interface. (26 reviews)
- Users report **poor customer support** , citing delays and unhelpful responses during critical periods affecting their experience. (23 reviews)
- Connectivity Issues (21 reviews)
- Users find Pleo to be **too expensive** for infrequent travelers, impacting its accessibility and overall value. (21 reviews)
- Receipt Management (21 reviews)
- Manual Entry (19 reviews)
- Users experience **slow loading** times with Pleo, impacting the efficiency and ease of managing their expenses. (19 reviews)

## Pleo Reviews
  ### 1. Limited Integration and VAT Reporting Challenges with Pleo

**Rating:** 1.5/5.0 stars

**Reviewed by:** Bryony G.

**Reviewed Date:** October 29, 2025

**What do you like best about Pleo?**

I was particularly attracted to Pleo because of the cashback features and the favorable foreign exchange (FX) fees it offers. The user cards and expense management capabilities are standout features for me. Additionally, I find the ease of use for both cardholders and when submitting expenses to be highly beneficial. The Pleo app and online portal are both excellent tools that contribute to smooth operations. One feature I frequently rely on is the instant card management, which allows for swift changes and control over card settings. Furthermore, the reporting functionality is very useful and aids in maintaining oversight over financial transactions.

**What do you dislike about Pleo?**

I dislike the absence of an API connector which forces us to manually upload data, affecting efficiency. Additionally, the initial promise of an API connector has not been fulfilled, which is quite disappointing. The lack of a VAT feature is another drawback, making tax management more cumbersome. Moreover, it lacks OCR and better VAT reporting capabilities, which are essential features for streamlined operations.

**What problems is Pleo solving and how is that benefiting you?**

I find Pleo facilitates ease of use for cardholders and expense submission with its instant card management and effective online portal, enhancing workflow efficiency.

  ### 2. PLEO solves a lot issues for our employees in the field but leaves too much gaps in the backoffice

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Pleo?**

Easy creation of Credit Cards for our Employees and crew around the world
Easy way to users to hand in receipts
Reliability & acceptance of the cards

**What do you dislike about Pleo?**

Backoffice processes are not sufficient enough and lack basic needed functionalities
Functionalities & Services are not provided throughout all countries
Customer Support Service from basic to Success Manager are not sufficient and basically provide work arounds instead of solutions.
Errors in Review Processes and at least transparency issues make it difficult on a multi entity setup

**What problems is Pleo solving and how is that benefiting you?**

PLEO is providing our world-wide active Aircraft Crews and Employees reliable Credit Cards and streamlines the process of handing in receipts in a proper quality and time

  ### 3. Usable and convenient

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Pleo?**

The intégration is interesting but not physical card received until now. The reminder for screenshots are convenient.

**What do you dislike about Pleo?**

Sometimes When the receipt is uploaded there is some lag in the availability of the information.

**What problems is Pleo solving and how is that benefiting you?**

The possibility of convenient payments.

**Official Response from Pierre Le Poulain:**

> Hi,

We are really sorry to hear about your recent experience and appreciate you taking the time to share your feedback with us. We would love the opportunity to try and make things right, please reach out to lucy@pleo.io if you would like to discuss this.

Thanks, 


  ### 4. Works… sometimes

**Rating:** 1.5/5.0 stars

**Reviewed by:** Michael A. | Head of presales, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Pleo?**

The virtual card is handy. 

I like the fetch feature

**What do you dislike about Pleo?**

Doesn't work in the US all the time

Mobile version is iffy at best

**What problems is Pleo solving and how is that benefiting you?**

It's not.  Nothing that I haven't used before


## Pleo Discussions
  - [Pleo isn't on UBER as one of the options for auto-submitting expenses](https://www.g2.com/discussions/pleo-isn-t-on-uber-as-one-of-the-options-for-auto-submitting-expenses) - 1 comment, 1 upvote
  - [Can users swap cards?](https://www.g2.com/discussions/13939-can-users-swap-cards) - 1 comment, 1 upvote
  - [Can I separate manager transactions into lists?](https://www.g2.com/discussions/13845-can-i-separate-manager-transactions-into-lists) - 1 comment, 1 upvote
  - [Pleo card is not accepted by all organisations](https://www.g2.com/discussions/13281-pleo-card-is-not-accepted-by-all-organisations) - 2 comments, 1 upvote
  - [What is Pleo used for?](https://www.g2.com/discussions/what-is-pleo-used-for) - 2 comments

- [View Pleo pricing details and edition comparison](https://www.g2.com/products/pleo/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-05-23+22%3A09%3A17+-0500&secure%5Bsession_id%5D=abf61acf-af51-486e-a42a-5698b0c883f9&secure%5Btoken%5D=523db3694c92a85ec50b510ba13e27f86cc50094b3653c78d215e1ed9cce54af&format=llm_user)
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## Pleo Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Credit Card Integration

**Setup**
- Data
- Approvals
- Alignment

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Card Management**
- Card Types
- Card Controls
- Configuration
- Fulfillment
- Replacement

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Advanced Integrations

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Controls**
- Tokenization
- Security
- Card Networks
- Integration
- Testing
- APIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Client Invoicing**
- Project Accounting / Revenue Recognition

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Mobile**
- Receipt Capture
- Mileage Tracking

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

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