Playbook AI Pros and Cons

The Activityboard is a top-notch feature that helps perform all type of activities like Email, Call, Linkedin ,SMS from a single window.

Email Enrichment, validation, and warming let you not switch to another platform for other needs.

Amazing customer support and practically no learning curve makes it easier to launch your campaign inside a single day. Review collected by and hosted on G2.com.

Nothing as such but an option to have the sales forecasting would be a boon to this already great application. Review collected by and hosted on G2.com.

Playbook AI is an easy to use tool which helps with mass emailing and follow ups. It saves the team's time and reduces the manual effort of remebering when to follow-up with whom.

I use it on a daily basis. It has a great customer support team which is very prompt in responding to queries and concerns. Review collected by and hosted on G2.com.

Playbook AI is a little difficult to implement initially, but after that initial hiccup, it is a good, easy to use tool. Review collected by and hosted on G2.com.

Predictive Analytics, Activity Board Task Execution, Lead Managment Review collected by and hosted on G2.com.

Whatever queries I had initially was answered by the CS team. Review collected by and hosted on G2.com.

Channel analytics, play creation, custom task generation Review collected by and hosted on G2.com.

Havn't found anything yet. Need to explore more. Review collected by and hosted on G2.com.

The best of the platform is the campaign creator where you can create the workflow with different channels like Email, Call, LinkedIn etc.

Also the UI is easy to understand and the application has no learning curve with grta customer support. Review collected by and hosted on G2.com.

I did not find any cons on the platform as it fulfilled my needs completely Review collected by and hosted on G2.com.

Customer service is available when required & it is very helpful. Review collected by and hosted on G2.com.

The Plays are a bit complicated in setting up & running as one needs to put in some conditions & factors. Review collected by and hosted on G2.com.

Task execution process.

Predictive analytics.

Email engagement. Review collected by and hosted on G2.com.

Whatever concerns I had was catered by the customer success team effeciently and promptly. Review collected by and hosted on G2.com.

Account Scoring Mechanism, Day/hour Reporting. Review collected by and hosted on G2.com.

I think there's should be a way to connect with prospects on Whatsapp as well. Review collected by and hosted on G2.com.

The ability to create plays of as much duration and nodes as we want to, seamlessly! It really automates and simplifies the B2B sales process immensely. Review collected by and hosted on G2.com.

The analytics section can be made a little more informative. Review collected by and hosted on G2.com.

IT's interface is very good and easy to use. The overall user journey is very seamless and the deliverability of the mails are also really good. Also, the support team is beyond amazing. Review collected by and hosted on G2.com.

I haven't come across anything that I dislike as of now. Review collected by and hosted on G2.com.