Platform.sh Pros and Cons

I think everything is moving to a right direction (following updates and good practices), because to me I feel it's built by developers for developers (I guess not only developers but you get my point). Also, everything went alsmost smoothly sor far, in terms of deployments, auto backups and so on. Review collected by and hosted on G2.com.

I feel it lacks of documentation for some specific configurations. I did try, pretty often, to find online on diverse forums and specific websites and blogs how to make that service or this specific feature works with platform.sh Review collected by and hosted on G2.com.

Removes the need for devops skills while still having access to a broad range of services (at no additional cost per service), highly reliable and great support and pro-active security. Review collected by and hosted on G2.com.

Auto-scaling is missing at the moment. For now we just scale on a fixed schedule. Review collected by and hosted on G2.com.

Security, ease of use, best in class PaaS provider. Clients and technical staff alike get the benefit of a managed hosting environment. More valuable work gets done as a result with all the pesky technical server admin details taken care of. Ease to manage budgets with fixed monthly fees. Review collected by and hosted on G2.com.

Opaque pricing for enterprise solution. Lack of ISO27001 for UK market (although SOC 2 compliance is a good enough replacement for most cases). Review collected by and hosted on G2.com.

Offloads server maintenance, fast infrastructure, solid customer support, reasonable pricing Review collected by and hosted on G2.com.

There are no direct competitors, so migrating to a different, uh, platform ;) would be a signficant effort. Review collected by and hosted on G2.com.

Just works. Like an Apple product but for Drupal Hosting. Easy to extend (Elastic Search, Redis Cache, ...). Review collected by and hosted on G2.com.

Could be more scalable in case of High traffic events. Review collected by and hosted on G2.com.

What do we like best? Well, we like everything about Platform.sh. Before we decided to migrate our hosting environment to Platform.sh in the early years of the company's existence, we used unmanaged virtual private servers. It was a nightmare for us, we are developers, not system administrators. To achieve a stable and secure hosting environment for our many projects was highly time consuming and kept us up for too many nights while the result was still below par. We knew we had to change something and started testing services like Heroku and DigitalOcean. Nothing we tested really fulfilled our expectations, nothing felt like it had been built for developers who didn't want to think about servers. Rather these solutions were built for sysadmins who wanted to be faster and deploy large numbers of applications easily. We wanted to deploy small numbers of complex PHP projects easily without worrying about servers, firewalls, certificates, etc. When we finally found Platform.sh it felt like this service had been built especially for us. It did everything we had imagined perfectly and has been steadily improved ever since. Review collected by and hosted on G2.com.

We don't dislike anything, really. Sometimes we see things we'd like to be improved or things we think are missing. Then we talk to Platform.sh, and they listen. There have been so many user-driven improvements over the past years. We couldn't wish for a more customer-oriented hosting partner than Platform.sh. Review collected by and hosted on G2.com.

The deployment model, the ability to have any type of project container that we want (not limited to just WordPress, etc.), and the support from the Platform.sh team. Review collected by and hosted on G2.com.

We have had a lot of account rep transition as of late, and communication has definitely suffered. Review collected by and hosted on G2.com.

Easy deployments, Good support on high-priority issues, Awesome uptime, Easy to configure and go online. Many services are available for use. Review collected by and hosted on G2.com.

Pretty high price for single devs to go online with personal, non-commercial projects. Slow response on low-priority support tickets. Rigid configurable Redis container. Review collected by and hosted on G2.com.

- (Semi)-Automatic scaling of projects

- Sizing and architecture consulting

- Test environment and deployment architecture

- Kind and professional service

- Technical support Review collected by and hosted on G2.com.

- Self service dedicated projects and scaling

- Zero downtime deployments (on the roadmap)

- More flexibility in sizing grid projects (CPU, RAM, HDD)

- Pricing for storage Review collected by and hosted on G2.com.

It just works and you can just get rid of so many obstacles in a manually built CI Pipeline. It really helps us a lot and speeds up the process by hours each time Review collected by and hosted on G2.com.

It took platform.sh some time to get to the feature level they have today. In the past (<2020) it was only usable in very standard software projects and we moved out of that scope quite fast. But luckily this has changed Review collected by and hosted on G2.com.