--- title: Upsun Reviews meta_title: 'Upsun Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 167 reviews by the users' company size, role or industry to find out how Upsun works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 167 scale: '5' date_modified: '2026-07-12' parent_category: name: Development url: https://www.g2.com/categories/development --- # Upsun Reviews **Vendor:** Upsun **Category:** [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas) **Average Rating:** 4.6/5.0 **Total Reviews:** 167 ## About Upsun Test, innovate, and build without limits. Deploy without worry. Upsun is a unified multi-cloud application platform that helps engineering and IT teams build, deploy, and operate applications with standardized workflows across multiple clouds. It provides a managed platform that combines infrastructure automation, container orchestration, CI/CD build processes, observability, and security controls into a single, unified solution. Serving over 6,000 global customers, helping them standardize delivery, accelerate releases, and minimize infrastructure overhead, while giving developers and AI agents consistent, production-grade environments for iterative work across clouds. Test faster with production-perfect environment clones without touching production Analyze code to generate infrastructure configuration, expose infrastructure context through MCP servers to coding assistants, and provide production-grade environments where agents and humans can test changes against representative data. Teams can run RAG, CAG, and agent workflows alongside conventional services using existing Git processes. Every major cloud, every major language, one unified platform Upsun’s Multi-Cloud and Edge capabilities let platform teams choose the cloud provider and region that best fits each application, without changing how they build or operate it. A consistent platform layer handles provider-specific differences, helping teams meet performance, regulatory, and regional requirements without fragmenting workflows or maintaining custom infrastructure for each provider. Automate environments, infrastructure, and workflows through Git Upsun uses Git as the control plane for the application and environment lifecycle. Infrastructure configuration, environment creation, and operational workflows are defined and versioned alongside application code. This approach is built for leaders, developers, platform engineers, and DevOps teams who want repeatable automation, strong governance, and minimal manual intervention without introducing additional orchestration layers. Scale applications predictably without re-architecting Upsun lets teams adjust application capacity and performance characteristics without redesigning infrastructure or changing deployment workflows. Scaling is managed at the platform level, keeping applications responsive as demand changes. Upsun is designed for teams that need to handle growth, traffic spikes, and variable workloads while maintaining stability and control. Understand your full-stack behavior with built-in visibility Upsun provides built-in observability across infrastructure and applications, including metrics, Application Performance Monitoring (APM), and profiling. Engineers can understand how applications behave in real environments without deploying or maintaining separate monitoring infrastructure. Secure, compliant application environments by default Security and Compliance on Upsun are built into the platform, not added as optional layers. Applications inherit a hardened security posture and compliance-ready controls across all environments, from preview to production. This capability is designed for leadership, developer, platform engineering, and DevOps teams that need to meet strict security and regulatory requirements without slowing development or building custom controls. Start testing new features and running your AI agents in a secure, compliant production-perfect sandbox without touching production. Then, when you’re ready to ship, no need to shift to another platform. Upsun is your unified multi-cloud solution to help your teams test, innovate, and ship faster with peace of mind. ## Upsun Pros & Cons **What users like:** - Users highlight the **excellent customer support** of Upsun, appreciating the assistance throughout their hosting experience. (3 reviews) - Users find Upsun to be **easy to use** and appreciate its focus on making complex concepts accessible. (3 reviews) - Users appreciate the **focus on innovation and sustainability** , along with excellent support and accessible communication from Upsun. (3 reviews) - Users appreciate the **focus on innovation and sustainability** with Upsun, making complex ideas accessible for everyone. (2 reviews) - Users find the **reliability** of Upsun impressive, with smooth deployments and dependable performance throughout their experience. (2 reviews) - Users appreciate the **24/7 support** from Upsun, finding it reliable and enhancing their overall experience. (1 reviews) - Users appreciate the **seamless auto backup features** of Upsun, enhancing deployment efficiency and reliability. (1 reviews) - Backup Management (1 reviews) - Deployment Automation (1 reviews) - Deployment Ease (1 reviews) **What users dislike:** - Users face **access restrictions** with Upsun, needing support requests for Sendgrid DKIM records and separate setups for each environment. (1 reviews) - Users face **complexity issues** with Upsun, particularly around domain support and activity queue dependencies. (1 reviews) - Users find the **complex setup** of Upsun frustrating, as DKIM records require support and separate configuration for each environment. (1 reviews) - Users find the **difficult setup** of Upsun frustrating, requiring support requests and manual configuration for each environment. (1 reviews) - Users face **domain issues** , like CNAME limitations and activity queue dependencies, but support helps resolve most problems. (1 reviews) - Email Issues (1 reviews) - Integration Issues (1 reviews) - Lack of Tutorials (1 reviews) - Learning Curve (1 reviews) - Navigation Issues (1 reviews) ## Upsun Reviews ### 1. Platform.sh make life easy from local developement to production **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Upsun?** Directory structure of Platform.sh and defining all configurations in .yml file is really amazing concept. **What do you dislike about Upsun?** The only thing it should improve is that it should have an option for adding DB changes or not. **What problems is Upsun solving and how is that benefiting you?** All configuration requirement are mentioned in yml file and Platform.sh build it itself. ### 2. The PaaS as it should be **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Upsun?** How easy it easy to get from a repo to prod. **What do you dislike about Upsun?** It should have Splunk built in for easy insights into logs. **What problems is Upsun solving and how is that benefiting you?** Maximising speed to market. ### 3. Great concept, poor customer service **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Upsun?** The concept of a git-oriented platform that builds based on Git events is great. You push code to Github and get an URL where a product owner can test the changes. **What do you dislike about Upsun?** Unfortunately bad customer service overshadows that. For regular usage you still need to ask for a lot of support, and that is where problems begin. Support is not customer oriented at all, and not focusing on solving the customer's problem. It takes months to clarify that there is a structural problem that makes it impossible to use the product in certain situations. Nobody of support will take the effort to give you a call, and management does not oversee this. **Recommendations to others considering Upsun:** For simple prototypes and simple read-only blog websites the project will probably nicely work. For projects with over 5 pull requests a day and above average infra requirements it is favorable to build your own prototyping tool. **What problems is Upsun solving and how is that benefiting you?** Automating the feature testing workflow, and thereby delivering faster (if Platform would have been reliable). ### 4. Great idea, terrible execution with very high downtime (2019) **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2019 **What do you like best about Upsun?** Simple git-based deployment of our website **What do you dislike about Upsun?** Some examples: - Site down for 8h as platform has sent an email out saying "you may need to redeploy" after one of their software updates. This means (a) you need to get up at 1am UK time to monitor their updates and **What problems is Upsun solving and how is that benefiting you?** Simplified continuous deployment, although ultimately it hasn't solved the problem ### 5. Git-based hosting deployment without the devops headaches and a ton of versatility. **Rating:** 5.0/5.0 stars **Reviewed by:** Art W. | VP of Technology, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2018 **What do you like best about Upsun?** The architecture and flexibility of Platform.sh is up there with the best. It's great to be able to use composer to manage dependencies and have a containerized system that builds those dependencies on each deploy. It's what you, as a developer, would build for yourself if you had the time. But really it's better because you don't have to build or maintain it. There isn't much that can't be done, even compiling your own PHP extensions in your instance! The documentation is thorough. **What do you dislike about Upsun?** We started using Platform.sh very early after they opened their doors. There have been growing pains, most of which have been resolved. The weakest points right now revolve around visibility and analytics into what your instances are doing. An example is that we've had sites run out of disk storage with no warning in the past. Although, more recently they've implemented an email warning about low disk space to resolve this issue. But analytics within the dashboard about disk storage would be even better. Support is also a weak area, especially involving followup. The initial response is fast, but if there is any back and forth it seems like the ticket gets lost in the shuffle. The best way to deal with that is to jump into the Slack channel and ask for some attention on your ticket. Despite these criticisms, it's still one of the best and most flexible systems we've ever used. And they are always improving. Most of my past pain points have been dealt with over the years. **What problems is Upsun solving and how is that benefiting you?** We use Platform.sh for client Drupal websites with moderate to high traffic and high dependability. ### 6. Awesome platform, awesome support! **Rating:** 4.5/5.0 stars **Reviewed by:** Michiel K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2018 **What do you like best about Upsun?** The ease to set-up a blazing fast environment is pretty awesome. Whenever you're stuck or having an issue, just head to their Slack and you'll be guided by one of the best support-desk I've ever experienced. Platform.sh had the luck to have one of the greatest Drupal developers on board (@crell) and since our agency is specialised in Drupal, his support is greatly appreciated. Besides the huge skillset each and every employee has, they always answer the questions with a slight sense of humor. Very pleasant to work with! **What do you dislike about Upsun?** Their support (tickets that is, not Slack) is mostly superficial. "It's fixed" is an awesome answer, but sometimes I would like to know the reason why and a more profound answer. It's hard to get a clear view on the used disk size. There are some tips and trics to see an estimate of the disk size, but mostly you depends on health warnings (sometimes it's already too late). Statistics and analytics would be awesome too (track slow processes, see the server load on peaky hours,...) In general, get more insight in your app! **Recommendations to others considering Upsun:** Go to their Slack and ask around! It has multiple advantages to ask about it. **What problems is Upsun solving and how is that benefiting you?** Benefits: automated deployed, increased our security flow and provide clients much faster with a stable platform Problems: Not all Drupal sites are fully supported (e.g. multi site) and we cannot see the disk usage (only estimates), so it's hard to know when to upgrade. ### 7. Best CI Tool We have used till today **Rating:** 4.5/5.0 stars **Reviewed by:** Amir K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2018 **What do you like best about Upsun?** the fact that it takes care of all our CI/CD Needs helps us really like an internal Department. **What do you dislike about Upsun?** I can not think of anything at the moment. **Recommendations to others considering Upsun:** it's the best we've used. give it a try! **What problems is Upsun solving and how is that benefiting you?** We let platform.sh create and deploy all our QA and before-go-live servers and also out Live Server in a very professional way ### 8. Drupal Developer and Architect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2018 **What do you like best about Upsun?** Platform.sh is a real code driven platform with a lot of tools to make easy the development, testing and deployment. **What do you dislike about Upsun?** Platform.sh have the opportunity to improve the UI many users are not technical, however the CLI is very complete. **Recommendations to others considering Upsun:** Platform.sh is very powerfull, the CLI is the key to take advantage of the product. **What problems is Upsun solving and how is that benefiting you?** All our implementations in Drupal require an stable and secure hosting platform, also the possibility to lauch new enviroments for testing new features, Platform.sh has been a real alliate to be successfull in all deployment and maintenance projects. ### 9. Smoother, faster & safer deployments that are more fun **Rating:** 5.0/5.0 stars **Reviewed by:** Chandeep Singh K. | Drupal Contributor (Core & Contrib), Event Organiser, Speaker & Trainer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2018 **What do you like best about Upsun?** The peace of mind & great simple interface **What do you dislike about Upsun?** I didn't dislike anything, everything works nicely **Recommendations to others considering Upsun:** Start using it today and thank me later! **What problems is Upsun solving and how is that benefiting you?** More reliable hosting, faster to setup a new project or clone an existing one locally. Faster deployments saving time and money. Peace of mind with the 24/7 support. ### 10. Great easy hosting solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2018 **What do you like best about Upsun?** Great easy hosting solution. I love that it’s all based on git and secure with no writable directories. I pretty much never have to worrry. Plus it leaves me with a piece of mind knowing not much can go wrong. **What do you dislike about Upsun?** Not much to dislike. It took a little bit to get familiar with the system but after that it’s fantastic. **What problems is Upsun solving and how is that benefiting you?** I don’t have to worry about server management anymore. No need to stress about having someone watching the server all the time. ### 11. Simple as 1 2 3 **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | CTO/Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2018 **What do you like best about Upsun?** Simplicity, ease of setup, can deploy within minutes, no need for a devops **What do you dislike about Upsun?** Would like to deploy DB from stage to master without doing via command line **What problems is Upsun solving and how is that benefiting you?** Setup, Time and deployment costs ### 12. Awesome Cloud hosting **Rating:** 4.5/5.0 stars **Reviewed by:** Kay S. | IT-Softwarearchitekt, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2018 **What do you like best about Upsun?** Seamless Staging environments, relatively fast review apps, direct customer review without screenshots in isolated environments. **What do you dislike about Upsun?** Gitlab integration is not perfect yet, but basicly working **What problems is Upsun solving and how is that benefiting you?** speedup development cycles ### 13. Easy to use and works for all Drupal setups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2018 **What do you like best about Upsun?** Comprehensive documentation and prompt support **What do you dislike about Upsun?** Need to adapt client websites according to Platform.sh structure **Recommendations to others considering Upsun:** Once you get over the initial setup process, maintenance becomes a breeze. **What problems is Upsun solving and how is that benefiting you?** We've saved time from not having to maintain the infrastructure, and being able to create multiple environments on the fly ### 14. Platform.sh experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2018 **What do you like best about Upsun?** Really easy to setup new environment. Possibility to have different environments for each branch **What do you dislike about Upsun?** Issues with bigger sites, stability and sometimes slow support **What problems is Upsun solving and how is that benefiting you?** Managed hosting reducing our own management overhead ### 15. Don't worry about devops **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2018 **What do you like best about Upsun?** Quality servers with high up time, perfect for high risk business **What do you dislike about Upsun?** The learning curve can be frustrating but if you know about cloud server configuration there is not a problem **What problems is Upsun solving and how is that benefiting you?** For a design agency that need flexible severs ### 16. Flexibility without sacrificing security or performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2018 **What do you like best about Upsun?** Performance, support, customization options. **What do you dislike about Upsun?** Snapshots don't provide sufficient restore options. **What problems is Upsun solving and how is that benefiting you?** Hosting Drupal 7, Drupal 8 and other PHP based projects. ### 17. Streamlined development and deployment with Platform.sh **Rating:** 5.0/5.0 stars **Reviewed by:** Matt G. | Senior Drupal Consultant, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2015 **What do you like best about Upsun?** I use Platform.sh to host ContribKanban.com. Platform.sh let me focus on development instead of how I would run deployment of my application. No longer do I need to work on my own infrastructure for running the build of my application, nor its services. **What do you dislike about Upsun?** Each build produces a log output. When running the deployment from a local terminal it can be reviewed. However when using GitHub or BitBucket integration the output is in a tiny UI box that can be hard to review. **What problems is Upsun solving and how is that benefiting you?** I solved my deployment issues. I have to run NPM to install Node modules, Bower for frontend, and then use Grunt to compiled my distribution files. I was spending more time on deploying my project than developing it. Now I can work on GitHub and have Platform.sh build my pull requests and test environments and maintain production. ## Upsun Discussions - [What is the best way to deploy a python plus Mysql with a react as front end app on platform sh.](https://www.g2.com/discussions/30141-what-is-the-best-way-to-deploy-a-python-plus-mysql-with-a-react-as-front-end-app-on-platform-sh) - 1 comment - [View Upsun pricing details and edition comparison](https://www.g2.com/products/upsun/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+08%3A46%3A18+-0500&secure%5Bsession_id%5D=67f0e955-b638-4d52-8596-c23cab08be79&secure%5Btoken%5D=ebce3a51448b6964feed09941a2d6d1bf5b86364640f17f3187f0e5d53eb9a04&format=llm_user) ## Upsun Integrations - [Apache Solr](https://www.g2.com/products/apache-solr/reviews) - [Django](https://www.g2.com/products/django/reviews) - [Drupal](https://www.g2.com/products/drupal/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Redis Software](https://www.g2.com/products/redis-software/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Upsun Features **Functionality** - Deployment-Ready Staging - Integration - Extensible **Functionality** - Developer Tools - Automation - Website Staging **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Development** - Application Deployment - Development Tools - Development Environment - Language Support - Testing **Management** - Processes and Workflow - Reporting - Automation **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Database** - Database Management - Analytics - Auto Scaling - Backup / Recovery - Storage **Support** - CMS Variety - Multi-CMS Support - Compliance **Free Resources** - Email - Domain - SSL Certificates **Agentic AI - Continuous Delivery** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Infrastructure** - Networking - Virtual Machines - Security ## Top Upsun Alternatives - [Pantheon](https://www.g2.com/products/pantheon/reviews) - 4.4/5.0 (586 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,113 reviews) - [Acquia Digital Experience Platform](https://www.g2.com/products/acquia-digital-experience-platform/reviews) - 4.3/5.0 (208 reviews)