I think Clarizen is easy to use and it includes many of the items that are useful for our organization. We use it to manage client facing projects and portfolios. We also use it for internal and external meetings to track progress and to track against baselines. I think keeping Clarizen updated is fairly intuitive, and the interface is also simple. It is much easier to manage than MS Project and has many more features beyond SmartSheet. I think our organization has improved in our credibility as well as our project tracking since we implemented Clarizen. It also has been helpful for internal communication on projects across the team and for issue tracking.
I also really enjoy the portfolio management aspect as in the past I have managed multiple product implementations at the same time. By having a portfolio capability, I have been able to link dependencies and tasks across projects to better align to the reality of the implementation. Review collected by and hosted on G2.com.
Some of the add on functionality/integration with Clarizen is fairly clunky. Slide publisher isn't great, and you can overwhelm the system when you need to make multiple updates on a project. It also could be more intuitive/helpful when there are project conflicts. Adding in standard project management reports that have worked well for other clients would also be great. I also feel like we haven't learned much about additional functionality that Clarizen has added over the past few years. There likely is other functionality that would be beneficial for our organization to utilize which we just don't know about. We also struggled in an attempt to integrate with Jira. Review collected by and hosted on G2.com.
