---
title: Planning Center People Reviews
meta_title: 'Planning Center People Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 49 reviews by the users' company size, role or industry to
  find out how Planning Center People works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 49
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Church
  url: https://www.g2.com/categories/church
---

# Planning Center People Reviews
**Vendor:** Planning Center  
**Category:** [Church Management Software](https://www.g2.com/categories/church-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 49
## About Planning Center People
Planning Center People is a membership database that helps you centralize information from your ministries. With Planning Center People, you can sync information from across your church into a single place. Send church-wide emails, follow up with visitors using custom workflows, organize personal details of people and their families, record background check completions, create reports based on peoples’ information and activity records, and much more. Planning Center People is part of Planning Center, an all-in-one church management system to help you organize information, coordinate events, communicate with your team, and connect with your congregation. Founded in 2006 in Carlsbad, CA, Planning Center’s products adapt to your church’s needs as it grows. Get 30 days free with full support access, no contracts, and the freedom to cancel anytime.



## Planning Center People Pros & Cons
**What users like:**

- Users highlight the **extensive list customization** options in Planning Center People, ideal for church management needs. (1 reviews)

## Planning Center People Reviews
  ### 1. Effortless Volunteer Management with Easy Onboarding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Danielle P. | Finance &amp; Admin Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Planning Center People?**

I like the integration with Chekr and how easy it is to use Planning Center People for tasks from application to onboarding. The initial setup was very easy, making the whole process smooth.

**What do you dislike about Planning Center People?**

I think they need to integrate with other platforms and create a nonprofit social services side.

**What problems is Planning Center People solving and how is that benefiting you?**

I use Planning Center People for volunteer management and background checks, and its integration with Chekr makes the process seamless from application to onboarding.

  ### 2. Best Database for Churches with Tons of List Customization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben S. | Technical Director/ System admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Planning Center People?**

Best database option for churches! Tons of list customization

**What do you dislike about Planning Center People?**

Nothing! At all! It really is a great product

**What problems is Planning Center People solving and how is that benefiting you?**

Email lists, address lists, easy to make labels for mailers

  ### 3. LIfe Saver!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Planning Center People?**

The ease with which it communicates with other Planning Center modules, the cost, and the support team! There is no substitute for using Planning Center for your church management database.

**What do you dislike about Planning Center People?**

Nothing. Anytime that I have an issue, the support team is there to help. Most of the time they have my issue resolved in less than an hour, and if it takes longer than that it is because it is a very rare issue. They have never let me down, and take feature requests for improvement very seriously.

**What problems is Planning Center People solving and how is that benefiting you?**

We previously used a database management software that was cumbersome and difficult for lay-people to use. We have many volunteers that help with our church, and this has made it easy for them to understand where to find the information they need. Our staff is also able to complete more of the database tasks because it is so simple to use and understand. Plus, using this in combination with other PCO products is very powerful to keep all of our tools and resources aligned in one system.

  ### 4. Planning Center People Integrates with MailChimp

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savanna L. | administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Planning Center People?**

I love that Planning Center People is a one-stop shop for our church database. It allows me to pull data from a wide array of data sets and create my own rules when necessary.

**What do you dislike about Planning Center People?**

Planning Center People takes quite a bit of time to get set up to use it to its full extent. The "List" tab which allows you to run your data based off of rules can get very confusing.

**What problems is Planning Center People solving and how is that benefiting you?**

Planning Center allows our church to keep track of and monitor our congregation's interaction with our church. We can quickly and easily see who, for how long, and what a person has attended.

  ### 5. Planning Center is a one stop shop for all church admin and communication needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Planning Center People?**

We can do pretty much everything we need to in Planning Center: planning worship services (the original), data management, groups management, giving, communication, calendar and building management, event sign up... it pretty much does it all.

**What do you dislike about Planning Center People?**

I wish that Planning Center had a "Daily Digest" email feature that would send folks a daily round up of what happened on Church Center that day. That would pretty much make it perfect for us.

**What problems is Planning Center People solving and how is that benefiting you?**

It helps us keep our folks' information up to date and helps us understand folks involvements via lists and stuff.

  ### 6. Planning Center People is the BEST!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about Planning Center People?**

Planning Center People has become our database for all things at the church. Every department in our church uses this consistently. We track EVERYTHING in this program. I don't know where we would be without it.

**What do you dislike about Planning Center People?**

I guess my biggest complaint would be how long it can take to export a PDF of a list. For instance, if I wanted to make a list of everybody who had attended a Wed night class last year, it can take up to 20 minutes sometimes to email me a PDF or excel doc of the list.

**What problems is Planning Center People solving and how is that benefiting you?**

It keeps everything centralized. We used to have multiple databases at the church and the information often was not consistent. Utilizing PCO People has helped us so much!!!

  ### 7. Small Church Simplicity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Curtis L. | Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Planning Center People?**

I am the pastor of a church of less than 75 people and the balance is always figuring out what the best use of my time will be and how much technology to integrate. Planning Center People is designed to be simple and helpful even if it is used for minimal purposes. My favorite portion is actually how easy it is to integrate with Checkr background checks in order to stay up to date with our volunteers.

**What do you dislike about Planning Center People?**

Because of the amount of time I have to devote to it, I have yet to go in-depth into everything that is offered to us. With more time I would like to take advantage of more aspects.

**What problems is Planning Center People solving and how is that benefiting you?**

The main problem is simply keeping track of people and their contact information and making sure everything is up to date continually. With background checks being one simple click away, it saves me so much time and energy and gives me the peace of mind I need.

  ### 8. Planning center is a great way to organize, schedule, and communicate with your teams!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian B. | Music Worship Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Planning Center People?**

The best thing I like about Planning Center People is that it is super easy to create tags and group people into specific teams. For Sunday services, I have an AV Team, Vocalists, Band, and Livestream with multiple people who rotate from week to week. Planning Center People helps me schedule specific people within each service template and email/text them as a reminder. Additionally, they can either confirm or decline their scheduled notification which in turn notifies me of their availability to serve.

**What do you dislike about Planning Center People?**

One of the things that I do not like about Planning Center People is that I cannot link attachments to emails when I am contacting my teams. I would love this functionality to be added.

**What problems is Planning Center People solving and how is that benefiting you?**

The problems that Planning Center People helps me solve are coordinating, scheduleing, and communicating with my teams. One of the best features about Planning Center People is that you can look at the schedule history of each person and determine how often you want them to be scheduled. This functionality helps me not to overschedule my volunteers.

  ### 9. Great solution for people management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lyndale H. | Senior Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2022

**What do you like best about Planning Center People?**

The program has plenty of flexibility to customize options that make organization simple.

**What do you dislike about Planning Center People?**

Running reports take a bit to get used to.

**What problems is Planning Center People solving and how is that benefiting you?**

People has made it much more effective in keeping track of a growing congregation

  ### 10. Great way to manage church databases

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew B. | Sr Web Designer, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2021

**What do you like best about Planning Center People?**

Includes any information essential for church databases. It also works seamlessly with other Planning Center apps. Easy to navigate, and the interface is much easier to understand than other Planning Center apps. Workflows also allows keeping track of people when wanting to follow up on communication, send welcomes to first-time guests, and extra church events.

**What do you dislike about Planning Center People?**

There isn't much to add as a downside. People would be best for a more advanced database tool, so if a church is looking for a more straightforward tool, this might be a little overkill. However, this tool could also open a lot of new options for a church that they may find helpful!

**What problems is Planning Center People solving and how is that benefiting you?**

The ability to efficiently keep track of people's contact info and relevant information is invaluable. The Workflows feature is also instrumental for keeping track of processes and systems and ensuring people don't fall through the cracks.

  ### 11. PC People

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny G. | Media Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about Planning Center People?**

People give us a location to organize all of our volunteers and attendees in one place.  We can input all the information that we can retrieve from those willing to share it.  Then whether we need that info for services or check-ins it is there are ready.

**What do you dislike about Planning Center People?**

I wish there was a way for mass messaging from the People software for events or anything else needed.  Also, a better way of customizing reports throughout the Planning Center software would be helpful.

**Recommendations to others considering Planning Center People:**

Just be sure that you have all of the informatioin beforehand because it is harder to go back and gather all of that information afterward.

**What problems is Planning Center People solving and how is that benefiting you?**

We can keep everyone's information in one secure location, and when needed, it is easily accessed no matter the person's place.  It is an online database that stores the information so it is available when away from the office.

  ### 12. Literally the easiest people/data tracking software ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Seth M. | Next Steps Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Planning Center People?**

The amazingly friendly user interface. You literally could have never used a computer before and could still easily navigate your way through Planning Center People. I also really like that it's set up to go to my dashboard right off the bat. I love that it easily builds my people over into its other applications as well.

**What do you dislike about Planning Center People?**

I wouldn't say I dislike it, but rather that I wish it was a bit smoother in one area. I wish it was easier for people to use to log in and edit their own account info.

**Recommendations to others considering Planning Center People:**

You will love the easy user interface and how amazingly it accomplishes so many tasks!

**What problems is Planning Center People solving and how is that benefiting you?**

Planning Center People has helped me have one convenient/easy location to go to for all of my contact info and demographics I could ever hope for. I have realized that I no longer spend hours trying to find someone's phone number, or who filled out a form etc...

  ### 13. It is great for what it offers.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kim M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2021

**What do you like best about Planning Center People?**

It is easy to navigate and call or email people through. I like the workspace and the ability for people to fill out forms that then can add tasks to a staff member's tasklist.

**What do you dislike about Planning Center People?**

It does not link cleanly with the other platforms like groups, registration, and such. When I put in a form linked to a registration event, it does not connect to the people database. It often creates duplicates not registering that the person already exists.

**What problems is Planning Center People solving and how is that benefiting you?**

We are able to have our whole church database in one place. Whenever someone asks about someone in the church and we don't have their number in our phones, we always have been able to find it on people.

  ### 14. Great Hub for all your Planning Center apps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about Planning Center People?**

It's free, and it integrates seamlessly with all the other Planning Center apps. But it is also a great app in its own right. You can create lists based on different criteria to find specific people or groups. We also like workflows to ensure every person goes through the same process (for example, we make a phone call to new visitors and schedule a visit the week after they come).

**What do you dislike about Planning Center People?**

PC's way of handling duplicates. It basically creates a new contact unless first name, last name, and email are exactly the same. It is a problem for us because in Colombia, many people have two names (and everyone has 2 last names), so when they submit a form, they can choose between many different (but valid) combinations. For example, a guy could enter "Carlos Guzmán", "Carlos Andrés Guzmán", or "Andrés Guzmán" (if he wrote his second last name, you'd have other 3 options) in a form and Planning Center will always create a different profile. This may not be an issue for many countries, but it is a big problem for us. The problem also happens when you import people from a spreadsheet.

Another problem is that there is no way to either bulk merge or delete contacts. You need to do it one by one, and it takes a lot of time. We reached a point in which cleaning the database is so expensive that it is not worth it. So we chose the lesser of two evils and have a very faulty database with thousands of duplicate contacts.

**What problems is Planning Center People solving and how is that benefiting you?**

Even with a faulty database as ours, the pros outweigh the cons and it is definitely better than having everything on several spreadsheets (as we used to have). It is easy to update information (people can do it themselves) and it gives us a great deal of useful information of our people and their interactions with our church.

  ### 15. All in one for People

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kim E. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Planning Center People?**

We like that you can keep all the information in one place for all your volunteers and it's very user friendly. Whether you are just keeping track of whom you have or you are using the information for more detailed reasons this works great.

**What do you dislike about Planning Center People?**

The one thing we have issues with is the fact that at times the information from people doesn't always get transferred over to our planning center check ins or services.

**Recommendations to others considering Planning Center People:**

Don't become overwhelmed

**What problems is Planning Center People solving and how is that benefiting you?**

We are able to keep families grouped together which makes it easier when tracking down parents for kids. Also we are able to esport the information we need into other programs for mass communication.

  ### 16. Great ChMS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about Planning Center People?**

Ease of use with a lot of flexibility and it is free. I created a whole database with custom tabs and the ability to search what was created for w couple different organizations. It was easy to setup and the struggling user could navigate it pretty easily. All permission based.

**What do you dislike about Planning Center People?**

I haven't found anything yet in this module, except for a couple of preference tweaks in custom tabs. I wish it had a few more options when creating custom fields.

**What problems is Planning Center People solving and how is that benefiting you?**

Providing a database solution for the budget-minded organization. The best part it is really easy to use and teach others who struggle with technology. I have seniors using the system and they can actually navigate it no problem.

  ### 17. A Simple and Elegant Software for Ministry Organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah N. | Church Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about Planning Center People?**

Planning Center People allows our ministry to connect with members, visitors, volunteers, and staff through seamless integration with an app. Additionally, we can sort the various stakeholders into specific groups according to our ministry organization, allowing for targeted communication and engagement.

**What do you dislike about Planning Center People?**

There is very little to dislike about Planning Center People, except for the fact that whenever it's down for maintenance (which is rare), much of our work comes to a halt.

**What problems is Planning Center People solving and how is that benefiting you?**

Planning Center People has helped our ministry solve the problem of gathering feedback from all our members into one location. The Forms feature allows us to create highly specific forms for any occation and launch them digitally.

  ### 18. Takes care of our needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Planning Center People?**

It easily connects with other platforms we currently use and gives me quick access to information.

**What do you dislike about Planning Center People?**

Sometimes the exports from lists can be a little overwhelming with information that I have to resort.

**What problems is Planning Center People solving and how is that benefiting you?**

Contact database for our church. It's a lot easier to keep current.

  ### 19. We use Planning Center People to organize the people we have in Planning Center.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2019

**What do you like best about Planning Center People?**

I like the ability to search for a person and also the way you can add households together. It's fairly simple to learn. They also provide plenty of documentation to learn how to use it. It's very user-friendly. You don't have to go through several steps to get the information you want.
Aside from profile management, People also provides Forms where you can collect all sorts of information. Lists allow you to find a specific group of people. Workflows, which are great for moving people "down the pipeline" or passing individuals on to the next staff member who need to do something with their information, are also very efficient.

**What do you dislike about Planning Center People?**

Adding a new household seems "choppier" than it should be. It seems to take several different steps to update all of the information for each individual. I'm not fond of the fact that when you change an individual's contact info, that individual receives an email that their information has changed.

**Recommendations to others considering Planning Center People:**

Give it time. If you are switching from other data management software, it may take you some time to get used to and love PCO.

**What problems is Planning Center People solving and how is that benefiting you?**

Planning Center People helps us keep all of our data in one place. We use it for our congregation to fill out "connection cards" where they communicate with us. Using that information, we can filter people through Workflows so they don't get "lost." Someone gets notified that they need to follow up with visitors, those who have counseling needs, along with prayer requests. We use Lists to filter out groups of people...all male members who need to be emailed about an event, parents of children in specific grades, so they can be notified about upcoming children's ministry, etc. We can keep track of who is interested in serving in particular areas so when there is a need, we know who to contact.

  ### 20. Free and Integrates Well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave G. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2018

**What do you like best about Planning Center People?**

Free and it unites the rest of the Planning Center suite of software solutions

**What do you dislike about Planning Center People?**

Took a little bit to figure out how to use some of the more advanced features like automations

**Recommendations to others considering Planning Center People:**

Definitely show consider the entire Planning Center suite and this is a vital part of the

**What problems is Planning Center People solving and how is that benefiting you?**

Membership management, storage of membership covenants, tracking background checks

  ### 21. Great Data Management for Churches

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacob B. | Executive Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about Planning Center People?**

Ease of use. Help articles and online support. Layout.

**What do you dislike about Planning Center People?**

Data migration from another Church Management Software was complicated.

**What problems is Planning Center People solving and how is that benefiting you?**

Online database of all members, attenders, and visitors at our church. Online directory.

  ### 22. Excellent people data management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micah H. | Student Ministry Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2020

**What do you like best about Planning Center People?**

Planning center people has been a great way for us to keep contact information as well as internal notes on our people so that we can best know how to carry and serve our congregation. It’s easy to use system and integrate well with the rest of the planning center family of products I highly recommend it.

**What do you dislike about Planning Center People?**

Because of its excellent integration with planning center registrations in Check-Ins etc. sometimes it will create duplicate entries of people however it does have a great system in reviewing duplicates to make sure this does not become a problem.

**Recommendations to others considering Planning Center People:**

We have found that especially during a season in which we cannot meet face-to-face in many ways with our people we needed an excellent data management software that could create workflows of care and support for our people. Planning center people has provided exactly that. It also integrates so well with the other planning center family of apps and software.

**What problems is Planning Center People solving and how is that benefiting you?**

Planning center people has helped us to be able to create workflows to make sure that all of our congregation are being connected with and cared for especially in a COVID-19 season when we are unable to see so many of them week to week. It also helps us keep track of their registrations and engagement online.

  ### 23. Keeping Track of Your People

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2020

**What do you like best about Planning Center People?**

Planning Center People has been incredibly helpful for our company to keep track of visiting persons, members, and other groups that require tracking. One of my favorite things about this platform is that it allows us to create different lists of people that can be exported into other platforms. We have used PCP as a directory of sorts. Within each persons' profile, we are able to create households that allow us to better understand the families and people that are a part of our environment, which in turn helps us to better serve them. We've really enjoyed the forms and workflow tab section of Planning Center People. Having the ability to collect data the way PCP allows us to, has helped us to transition out of outdated platforms that do not allow the flexibility that PCP does. Workflow is probably one of the better parts of Planning Center People; being able to go back to profiles/persons that are at specific stages, and refer to the notes that you are able to attach allows us to handle any open ended tasks with efficiency.

**What do you dislike about Planning Center People?**

One oversight of PCP seems to be that duplicate profiles are created without hinderance. We've used this platform to check people in, and for some reason, this allows for a creation of duplicate profiles, rather than the selection of existing persons. It is a weekly task to go through and delete or merge duplicate profiles, and perhaps even consolidate updated contact information. Another dislike is that there does not seem to be a batch action option for updating profile details; if we have to update a list's addresses, it seems to be a manual task.

**Recommendations to others considering Planning Center People:**

My recommendations for Planning Center People, would be that the team that is planning to use it, take the correct measures to train in each area of Planning Center. Each level of permission can provide or takeaway the efficiency that is so well loved, and it is better that each user actually knows how to use this platform. There are a lot of options and ways to track data, and when you discover there is more, it can get overwhelming. Take time to train before going live.

**What problems is Planning Center People solving and how is that benefiting you?**

This may not be the most obvious benefit, but Planning Center People's allowance of exporting lists has been helpful in numerous scenarios. While we have used PCP's mass emailing, we have also had to export lists/names to send messages through other lines of communication -- PCP made the process quick and painless to do so. This has solved the problem that often comes with mass communication (time, efficiency, clarity). Another problem that has been solved with Planning Center People, is that when our company needs to collect date, sending the forms that we create has shortened the feedback timeline. Along with that, the workflow we may assign to the form allows us to keep track of where individuals are for event specific data.

  ### 24. Neatly Organized One Stop Shop for all your church attendees and volunteers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyler S. | Production Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about Planning Center People?**

Being Able to contact and connect with all my volunteers and obtain important info without having to hassle others for information.

**What do you dislike about Planning Center People?**

Integrating people in services is sometimes annoying and doesn't always update the correct info for people on both platforms.

**Recommendations to others considering Planning Center People:**

This is the best way to have so many resources in one convenient place and platform.

**What problems is Planning Center People solving and how is that benefiting you?**

Having all my necessary volunteer and employee information in one place where all I have to do is search their name.

  ### 25. Excellent People Management 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micah H. | Associate pastor of worship, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2019

**What do you like best about Planning Center People?**

The integration of all other planning center services. The way these products work together makes for a helpful and easy way to navigate managing large congregations.

**What do you dislike about Planning Center People?**

nothing. This is an incredible product. It works well on mobile and on desktop. 

**Recommendations to others considering Planning Center People:**

Especially if you use Services this a great addition to the planning center family.

**What problems is Planning Center People solving and how is that benefiting you?**

Family management. Workflows for care and connection. Volunteer tracking etc. 

  ### 26. I'm learning so much with Planning Center People!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miranda M. | Children's Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2019

**What do you like best about Planning Center People?**

I love that thru Planning Center People you can keep track of what each member in your church is doing throughout the church. Like, you can keep track of attendance, forms filled out, communication, etc. It's great for reports and I'm learning all new things about the forms and work flows that makes life so easy as far as volunteers and members of your church!

**What do you dislike about Planning Center People?**

I dislike that on forms on Planning Center People if you make someone a manager on a certain form then they can see alllll the forms. I'd rather it be like Planning Center Registrations where when you make someone a manager of a certain event, they can only see that specific event. Because, right now I have people who I only want to see and manage a certain form - they're able to see and edit them all if I add them as a manager to one. 

**Recommendations to others considering Planning Center People:**

If you want ease in keeping track of different people coming thru your organization, Planning Center People is the way to go. 110%. Now that we are learning and working thru this software, we'll never go back to anything else. 

**What problems is Planning Center People solving and how is that benefiting you?**

Oh the benefits are endless!! I can now run reports I couldn't before. I can follow up with first time guests. I can add other people in my organization to work flows, so that helps me to delegate tasks rather than doing them all myself. It's wonderful! 

  ### 27. Easy to use and efficient 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about Planning Center People?**

Planning center people gives you the option of keeping track of all the contact info as well as teams each person is a part of as well as family information. 

**What do you dislike about Planning Center People?**

Sometimes it can be cumbersome to navigate. Without the right tags it is difficult to navigate on the app at times. 

**What problems is Planning Center People solving and how is that benefiting you?**

It is nice to have all of our families in planning center with all of their information on each family member. It is handy having the database of all information. 

  ### 28. Not Perfect But Worth It

**Rating:** 5.0/5.0 stars

**Reviewed by:** Winford M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about Planning Center People?**

It's Free! We also like that it's easy to use: profiles, lists, and workflows are all extremely helpful and easy to use. It's great for sending mass emails, and the profiles work with the other PCO apps. 

**What do you dislike about Planning Center People?**

I hate that the company takes little consideration into the feedback for features. There are a lot of crosstalk features missing (looking up people in other apps isn't the same as looking up names in 
People, so duplicate profiles are often made because there is a delusion that the person is not in People). Also some of their features like forms is too generic. We have gone back to using Google Forms simply because it's more complicated.  

**Recommendations to others considering Planning Center People:**

It is the leading brand, but there are a lot of improvements that need to be made. I hope they don't fall behind as FellowshipOne has. 

**What problems is Planning Center People solving and how is that benefiting you?**

We are using People for our directory database, to communicate to individuals within our church organization, and to keep track of the demographic (age wise). 

  ### 29. Worship Service Planning Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2019

**What do you like best about Planning Center People?**

The ability for multiple users to add information. Also being able to add songs which will can be imported from the CCLI database. This allows singers to put the correct version of the song, even customize the songs by putting the correct order of verses, chorus, bridge and other song parts. 
Users can also add when they are available or not available so he/she is not included in a particular service. You can plan as far ahead as you want. You can create several worship service kinds and templates.
You can also directly import this information into many worship presentation softwares like ProPresenter, Faithlife Proclaim.
The users are also able to leave notes to each participant of what to do for their part.

**What do you dislike about Planning Center People?**

They are a growing platform which includes People, Registrations, Check-ins, and others. This can be a bit confusing when wanting to look for directly for a person’s info and the role they play in Planning Center. 
Wish there was a direct way to go to a specific worship service in the past instead of clicking the “back” arrow until you find it. 
The headers don’t allow you to add a description or extra information to explain what this part is for (each item does allow for extra descriptions).

**Recommendations to others considering Planning Center People:**

If you find yourself doing last minute bulletins because people are not giving you information in a timely mannner Planning Center can help. PCO helps you not have to go back and forth with endless emails. Instead you have one central location where all people involved have a part to play in the worship planning and can see in advance what is expected and required. You can also send a quick email to everybody who is part of the worship service to remind them of their parts.

**What problems is Planning Center People solving and how is that benefiting you?**

Delegating the responsibility to several people instead of expecting one person to wait on everybody else to give them the information. This allows the music director to insert the music ahead of time. No need for the preacher to bring in a flash drive the day of the service. Instead the presentation can uploaded in Planning Center and there for the computer person to download onto the computer.
You can save time and avoid the endless emails going back and forth about who’s doing what and when and so forth.

  ### 30. I love planning center people

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sean D. | Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about Planning Center People?**

This is by far the best program I've used for a database. It's ease of use and fluidity with other apps planning center offer is seamless.

**What do you dislike about Planning Center People?**

I would love to see file uploads for emails as well as texting become features within planning center instead of being pushed to 3rd parties.

**What problems is Planning Center People solving and how is that benefiting you?**

We have seen many bonuses in switching to people in the last few years. The biggest is the ease of use, and ability for volunteers even to help manage it.

  ### 31. The best tool for church administrators! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2019

**What do you like best about Planning Center People?**

Can I just say, that Planning center is the best tool for administrators. It is easy to use, organized, fast, and clean looking. It give analytics, can preform bulk actions like E-mailing to a whole group of people printing out contact info for groups, and more

**What do you dislike about Planning Center People?**

I would be having to try very hard to find something negative about Planning Center People, but honestly, they offer great customer care, intuitive products, and streamline my workflow. Nothing bad to say here!

**What problems is Planning Center People solving and how is that benefiting you?**

Wow, we now have a very organized database of all of our church attendees, and can make lists of people in a specific group and preform actions like emailing from PCO, or printing address labels, all at the push of a Botton! 

  ### 32. Planning Center People Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alesha H. | Worship Director , Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2019

**What do you like best about Planning Center People?**

I love that it helps me organize my teams into very specific categories! 

**What do you dislike about Planning Center People?**

It was a little bit tough to learn the layout at first. 

**Recommendations to others considering Planning Center People:**

It’s a great tool to implement! 

**What problems is Planning Center People solving and how is that benefiting you?**

This has helped our organization organize our church members. 

  ### 33. Great organization solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claire C. | Artistic Director, Performing Arts, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2019

**What do you like best about Planning Center People?**

Planning Center is GREAT because it connects every app you would need to use in the church. 

**What do you dislike about Planning Center People?**

People is a little hard to understand and keep organized especially coming into it after the organization was established.

**Recommendations to others considering Planning Center People:**

Keep it organized from the beginning. It is very hard to clean up if it doesn't start in an organized fashion.

**What problems is Planning Center People solving and how is that benefiting you?**

We are able to track all volunteers, attendees, registrations, and check ins in one place.

  ### 34. Planning Center People - Fantastic Church Database

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about Planning Center People?**

PCO People is extremely user-friendly. It is very organized and can be customized. The actual layout is pleasing to the eye. The customer support is phenomenal. Workflows are fantastic for keeping track of people in all steps of various processes. The integration with mailChimp is wonderful for mass emails.

**What do you dislike about Planning Center People?**

Running reports could be easier. Making lists with certain criteria is great, but it often limits you, causing it to be difficult to get exactly what you want.

**Recommendations to others considering Planning Center People:**

Consider this! It is great for everyone in that it is user-friendly and comprehensive in its ability to keep track of information. There are constant improvements and great technical support.

**What problems is Planning Center People solving and how is that benefiting you?**

PCO People organizes our church database of people, allowing us to keep track of everyone. It helps with both regular attendees and volunteer organization.

  ### 35. Switching to PCO People was the best decision we have made!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David A. | Director of Administration, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2018

**What do you like best about Planning Center People?**

Constant updates and improvements. The PCO team is always making changes for the better to the software. No annual contract so unlike other ChMS solutions out there it feels like PCO is working every month to keep customers!

**What do you dislike about Planning Center People?**

There is almost nothing that I dislike about PCO people. Sometimes they roll out a new feature and you wish for it to do more or have more flexibility. Instead of waiting years to roll out something fully completed, they roll out a great feature and then improve and iterate customer feedback. Not a negative but can prove challenging as the software is always evolving and changing!

**Recommendations to others considering Planning Center People:**

Try it out! You’ve got nothing to lose - People is free and all the other apps integrate really well.

**What problems is Planning Center People solving and how is that benefiting you?**

Tracking our people and their involvement at our church. Planning Center has opened up our data to our entire team, not just the tech/data people. 

  ### 36. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** David J. | Associate Pastor, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2018

**What do you like best about Planning Center People?**

Planning Center People is easy to use and helpful for keeping track of people in your church. It's easy to update contact information or change someone from a visitor to a regular attender. You can make your own custom lists (like High School Boys for example) and those lists can be set to automatically refresh every day. It so easy to manage we have volunteers do it all for our church. You can also get an app for your phone so you can look people up on the go if you need to find contact info for someone.

**What do you dislike about Planning Center People?**

Making lists is really helpful and PC People has a bunch you can make easily. However, their process for making a custom list is not very intuitive and can be difficult to create the list you need.

**Recommendations to others considering Planning Center People:**

We love PC People! It's been super helpful to everyone in our church. I highly recommend Planning Center People to anyone who manages a database for churches.

**What problems is Planning Center People solving and how is that benefiting you?**

It is easy to keep track of everyone who is involved in your church. PC People organizes your database and makes contacting people or finding the right people easy.

  ### 37. Planning Center is an incredible web based application that aids in organizing your worship services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda W. | Worship Leader & Assistant, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about Planning Center People?**

I like that everything my team needs for our services can be found in one place. MP3's, chord charts, other media and even links to outside sources such as YouTube are all stored in one place. 

**What do you dislike about Planning Center People?**

I dislike the learning curve that is presented to users by the constant tweaks made to Planning Center. They take our opinions and suggestions very seriously and respond quickly by providing updates, but this can make learning the ins and outs of Planning Center difficult for new team members. 

**Recommendations to others considering Planning Center People:**

I recommend Planning Center to everyone looking for a way to organize their church services, volunteers and the resources needed for those volunteers to complete their tasks necessary to the success of your service. It has revolutionized how we do ministry.

**What problems is Planning Center People solving and how is that benefiting you?**

We have solved a communications problem and a storage problem by using Planning Center. Because Planning Center allows for you to manage your teams and resources as well as your services the need for other programs has been eliminated. 

  ### 38. Great CMS for any size church

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven A. | Executive Minister, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2018

**What do you like best about Planning Center People?**

Planning Center serves as a great church management software and is even free to begin recording records for your church congregants.  There are several additional apps you can pay for in order to allow online giving, event registration, small group management etc and all prices are tiered for your needs and size.

**What do you dislike about Planning Center People?**

While you can pull reports from Planning Center and the apps you subscribe to, there is limited information you can customize to show in each report.

**What problems is Planning Center People solving and how is that benefiting you?**

We’re able to have a main database that includes all our information for our attenders, securely and efficiently checkin children and students each week, and manage our small groups well.  This has allowed our staff to minister to people more effectively.

  ### 39. Planning Center People is helpful for our organization.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelbi S. | Ministry Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2018

**What do you like best about Planning Center People?**

I like the ease of use best. It is simple and clean and easy to navigate.

**What do you dislike about Planning Center People?**

I don't like the process of adding a new person.

**What problems is Planning Center People solving and how is that benefiting you?**

We are able to keep data on our guests, communicate via email, flag accounts.

  ### 40. We have a world of information easily accessible to us now that we use planning center. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2018

**What do you like best about Planning Center People?**

I love how I can work with my volunteers and participants all from the same platform. I love being able to send emails and connect to our website. Its so easy to use and to show volunteers how to use.

**What do you dislike about Planning Center People?**

I don't like how the apps are not streamlined to easily work together, this makes it hard for leaders to engage on the go. 



**Recommendations to others considering Planning Center People:**

Talk with someone who is using the product the amount of possibilities is endless. Think about what you want to do and there is a way with planning Center.

**What problems is Planning Center People solving and how is that benefiting you?**

Tracking and caring for the needs of people in support groups;

  ### 41. PC People is a wonderful, easy tracking tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Audrey R. | Office/Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2017

**What do you like best about Planning Center People?**

Intuitive, flexible, great customer service. Planning Center also offers several other applications, for checkins, sales, service scheduling, and much more. Some applications are free for use up to a certain amount of data, and all of them are incredibly cost effective. Importing data from previous systems was a SNAP! Easiest transition I've ever done! Also, if you have a suggestion for a product improvement, Planning Center staff will take your suggestion and evaluate whether it would benefit the majority of their clients. If it will, they often implement it. Improvements to the software are constantly being made, and can be tracked on PC's blogs and social media sites. Upgrades are instant, as the service is completely cloud-based, and cost nothing.

**What do you dislike about Planning Center People?**

It doesn't have a strong reporting tool. You can create very simple canned reports called "Lists" but considering how much data we store across all the different modules of PC (which are all connected to the same database on the back end), I'm really surprised they don't have a simple reporting tool.

**Recommendations to others considering Planning Center People:**

You can set up a free account and learn how it works. Play with it - it's the best way to learn it. Or visit another church that's using it and see how they use it and what they like about it.

**What problems is Planning Center People solving and how is that benefiting you?**

Tracking people and their data and managing lists for quick communication. We also plan our worship services in PC Services and schedule people for serving. The email invitations and Accept/Decline function are AWESOME. Best scheduling tool ever, even for complex teams. Single cloud-based location for all data, accessible via desktop or app, data exportable.

  ### 42. Great for tracking non-profit donations!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Donna C. | Work from home accountant/ bookkeeper, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about Planning Center People?**

It removes the restrictions of a church member having to be present to make a contribution.  Planning Center is easily accessible for anyone with a computer or smartphone.

**What do you dislike about Planning Center People?**

If a person makes a donation in Mar and it gets kicked back in Apr, it doesn't adjust Apr.  It will go back and adjust Mar.

**What problems is Planning Center People solving and how is that benefiting you?**

It is a great tracking tool to get a visual of the activity in your different funds/efforts.  And, it tracks those same contributions for year-end tax requirements, as well.

  ### 43. Great software for keeping your congregation organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew M. | Sr. Pastor, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about Planning Center People?**

Planning Center People has helped us keep track of people in our church.  We can have all of our congregants information in one place and that info can connect with the other modules within planning center.

**What do you dislike about Planning Center People?**

I wish that you could look up people by telephone number.  

**Recommendations to others considering Planning Center People:**

Planning Center is an organization that really understands churches and can meet most church's software needs.

**What problems is Planning Center People solving and how is that benefiting you?**

It can be hard for churches to keep track of their congregations, from contact information to dates such as baptism and membership.  Planning Center people has helped our church keep track of all of this.

  ### 44. Planning Center People

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2017

**What do you like best about Planning Center People?**

A great church directory service, with email integration into mail chimp, and it's free. It also interfaces with Checkr, a great background check provider, and you can keep track of all your children's ministry workers in this one platform.

**What do you dislike about Planning Center People?**

It would be helpful to have more email formatting options without being integrated into an email service. Also, I'd like to be able to click through the stats on the Dashboard to see which specific people are in those categories.

**Recommendations to others considering Planning Center People:**

Definitely check it out, it's hard to find another church management tool that's this user friendly.

**What problems is Planning Center People solving and how is that benefiting you?**

Church directory, communications, and lists for ministries. This helps us keep everything in one place, and it's proven to be a valuable tool. 

  ### 45. Love Planning Center People

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim T. | Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2017

**What do you like best about Planning Center People?**

I love that it’s free but most of all I love how it integrates with everything else and that I can purchase a la carte. 

**What do you dislike about Planning Center People?**

Honestly love it all. Maybe beef up some search options. 

**Recommendations to others considering Planning Center People:**

You can test it out for free and discover what a great tool it is. 

**What problems is Planning Center People solving and how is that benefiting you?**

We are able to keep an active database and have a lot of work flow options. 

  ### 46. Simple Church Management Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen O. | Children's Pastor, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2018

**What do you like best about Planning Center People?**

I like that with Planning Center People, you can create various reports within the program. 

**What do you dislike about Planning Center People?**

I think they should develop a better IOS and Android app so this program can be used from any device. 

**Recommendations to others considering Planning Center People:**

This is a great program at a great price. 

**What problems is Planning Center People solving and how is that benefiting you?**

It is helpful to have a people management software that is online based so you can log-in from anywhere. There are also a lot of other programs that can work with Planning Center People. 

  ### 47.  Trial use of planning center people 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2017

**What do you like best about Planning Center People?**

 Attendance tracking - The ability to keep track of who was where and when and the ability to create repeating events – for instance, once I create a Sunday morning service, I don’t have to create it again. I simply have to check but it is a weekly event. I set it and forget it. 

**What do you dislike about Planning Center People?**

 That there are several apps for each different aspect. I would love it if they made it into just one application 

**What problems is Planning Center People solving and how is that benefiting you?**

 Attendance 

  ### 48. Planning Center People Streamlining

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew C. | Worship and Missions Pastor, Religious Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2017

**What do you like best about Planning Center People?**

PCO People has really streamlined our ability to track and add new people at our church.

**What do you dislike about Planning Center People?**

It is hard sometimes to make a list according to certain characteristics

**What problems is Planning Center People solving and how is that benefiting you?**

Communication

  ### 49. Almost Perfect 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2018

**What do you like best about Planning Center People?**

I love the dashboards and module change interface 

**What do you dislike about Planning Center People?**

Communication tools - really need e-mail and text capabilities 

**Recommendations to others considering Planning Center People:**

Make sure you research the communication tools part of the program 

**What problems is Planning Center People solving and how is that benefiting you?**

Searching for information is easy as well as exporting reports 


## Planning Center People Discussions
  - [How do I remove people from planning center?](https://www.g2.com/discussions/how-do-i-remove-people-from-planning-center)
  - [How do you schedule someone in planning center?](https://www.g2.com/discussions/how-do-you-schedule-someone-in-planning-center)
  - [How do people use planning center?](https://www.g2.com/discussions/how-do-people-use-planning-center)
  - [What can planning center do?](https://www.g2.com/discussions/what-can-planning-center-do)

- [View Planning Center People pricing details and edition comparison](https://www.g2.com/products/planning-center-people/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+18%3A13%3A14+-0500&secure%5Bsession_id%5D=d84b2447-14fa-4fd1-8cfb-e39ab0e84765&secure%5Btoken%5D=b648ea96d460f1af866fd8915b68650912377dfc496b4df0d9d3d76814c6e135&format=llm_user)
## Planning Center People Integrations
  - [Nucleus Web](https://www.g2.com/products/nucleus-web/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)

## Planning Center People Features
**Platform Basics**
- Membership Tracking
- Donation Management
- Congregation Communication
- Worship Management
- Event Planning
- Church Accounting

**Platform Additional Functionality**
- People Management Specific Tools
- Event Management Specific Tools

**Agentic AI - Church Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

## Top Planning Center People Alternatives
  - [Breeze ChMS](https://www.g2.com/products/yourgiving-inc-breeze-chms/reviews) - 4.8/5.0 (127 reviews)
  - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)
  - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (980 reviews)

