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436 Planful Reviews
Overall Review Sentiment for Planful
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They are always looking at ways to improve their products and they truly listen to their customers. They have several different ways for customers to communicate between each other and with Planful. They truly listen to their customers. If there's a product enhancement you want, ask them, and odds are, it's already on their roadmap. The people I work with at Planful are second to none when it comes to customer satisfaction. Review collected by and hosted on G2.com.
Nothing against them, but our company doesn't fully use the tool to it's full capacity. Review collected by and hosted on G2.com.
Ease of use for Admin and End-user.
Straight-forward functionality
Daily use for data pull, data integration, report built-up
Fantastic customer support Review collected by and hosted on G2.com.
Still have room to improve planning modules Review collected by and hosted on G2.com.
Planful is easy to learn and flexible. Love the product as it has revolutionized the way we report and budget. Review collected by and hosted on G2.com.
Role based security issue. It's a small known bug that they have communicated will be remedied in the near future. Review collected by and hosted on G2.com.
The point that the software will be easy to use by non-financial users, as well as that the system will help you to decrease the amount of mistake can happen on excel.
On top, the customer service is being quite helpful and answering quickly. Review collected by and hosted on G2.com.
It's not a bad thing, but teams need to understand that the implementation phase is not that easy and require time. Review collected by and hosted on G2.com.
I think my favorite feature of Planful is the ability to breakdown data many different ways. You can customize Planful to work specifically for you by creating dimensions that are relevant to your business. It is also very easy to add new Users and customize their account to work specifically for their use cases. Review collected by and hosted on G2.com.
I think the support team could be more helpful. Also, formatting can be a huge pain on reports. There are some nuances that can be really frustrating that doesn't make sense to why they don't have that functionality. There is a bit of a learning curve for users to learn how to create reports. Review collected by and hosted on G2.com.
Spotlight
Structured planning
Dashboard
Ease of use
User Managemnet
Customer Support
Ease of Implementation Review collected by and hosted on G2.com.
Hierarchy limitation
Sign Detection
Online user control Review collected by and hosted on G2.com.
Once you've gotten past the learning curve (like all new systems), there are a lot of functions that can help the FP&A function be nimble and agile in forecasting on the fly.
Having spent most of my career forecasting in Oracle HFM, I have found Planful to be a great (and better) alternative. They have really good customer support, and the implementation team we have worked with are super helpful. Review collected by and hosted on G2.com.
We were originally forecasting via an Uploader in Excel. This felt fairly clunky as there were various places we had to touch to align everything before a write-back from P&L model to the forecast. We were able to move to forecasting directly into the web which has proven to be a big improvement in our day to day usage of the system. Review collected by and hosted on G2.com.