We have been using Plandek now for 3 years and I can say with confidence that the platform has enabled my engineering team to reduce waste and increase productivity. The platform is modern, intuitive and flexible. It only took a couple of hours to get set up before we could start to get value. Our Customer Success Manager is brilliant - always on hand to support us with setting up new metrics or to answer any questions that we might have. Review collected by and hosted on G2.com.
With the platform being so flexible it can sometimes be as little difficult to figure out the best way to measure what I am looking to measure (although it is almost always possible). I would also love to see some features which help to pull my team members into the platform and drive greater use. Review collected by and hosted on G2.com.
51 out of 52 Total Reviews for Plandek
Overall Review Sentiment for Plandek
Log in to view review sentiment.
A good connection between Plandek and Jira, helping on the detailed understanding of all tickets, data driven information and also the capacity to compare performances between teams and even "market trends". Also, the customizable Dashboards, fitting what we want and need "to see".
Great customer support and constant overall feedback from the Plandek Team. Review collected by and hosted on G2.com.
The information setup and customization of dahsboards can easily show "wrong" data (for example if we inadvertently put a wrong fliter). This mean a relatevely complex learning process on how to proper use the tool.
The tool is mostly focused on software delivery, leaving other areas of the IT Teams (product, design, etc) with not so relevant metrics to use. Review collected by and hosted on G2.com.
As we agreed on KPI measured in Plandek, we can easily follow how our SCRUM team performs overall. It helps to see trends, check the SPrint health and highlighst where we are not following the agreed/expected process, which issues are the problem cases, what is causing distracktion. Review collected by and hosted on G2.com.
Not as easy to set up dashboards like in Atlassian's JIRA, but with a little practice you can manage. Review collected by and hosted on G2.com.
The support and guidance from their team has been exceptional, from the initial workshops on what we wanted to achieve (our northstar outcomes) to getting the right metrics in place to drive those changes. Review collected by and hosted on G2.com.
Nothing Plandek specific at this time in our Plandek rollout. Review collected by and hosted on G2.com.
I use SmartViews daily, and the various dashboards are incredibly useful, especially for DORA metrics and Sprint retrospectives. There’s a vast range of metrics available, all customizable to suit our needs. Review collected by and hosted on G2.com.
The only drawback I see right now is the need to implement API calls for some DORA metrics; it would be more convenient if the data could be pulled directly from the CI/CD. Additionally, some metrics only use ticket counts, while we would prefer to use story points, as some tickets don’t have story points, which is expected in our workflow. Review collected by and hosted on G2.com.
Taking an engineering organisation from a startup level to scaleup level requires a lot of decision making. We found in Plandek a great partner to deliver the metrics that supports those decisions. Bringing DORA metrics to support our journey towards engineering maturity was really easy to implement on Plandek and it helped us showing the value of our investment in Engineering Initiatives. The support provided by our CSM was great. Review collected by and hosted on G2.com.
I can pinpoint things that I really dislike but I see an opportunity in a better notification system that would make me aware of trend changes that perhaps need my attention. Review collected by and hosted on G2.com.
Once set up and configured, it's incredibly informative. I really like that their customer support are so responsive and get back to me quickly. I have a number of Scrum Masters, so I regularly (every other day) use Plandek to go in and check on their teams' progress. One of the most powerful features I'm finding at the moment is their Smart Insights feature. Review collected by and hosted on G2.com.
I think it could be a bit more intuitive, I've had to contact customer services with a number of queries. Perhaps providing some 'how to' videos is an avenue that could be looked into, as I'd find it very useful Review collected by and hosted on G2.com.
It is easy to use, the description are provided for each insights help in understanding it better.
The in-depth insights help in understanding the pain points and taking actions where required.
Helps in improving the sprint progress and the team visits plandek first thing as the day starts. Review collected by and hosted on G2.com.
The sync with JIRA can be improved. It takes time to get the insights reflected to Plandek. Review collected by and hosted on G2.com.
I have been using Plandek for a while now and it is quite intuitive to use. There are a vast selection of metrics that can be configured to give you pretty much anything you can think of. The support staff have always been really helpful and quick in assisting when I have come across anything I could not figure out how to do for myself. The metrics have definetely helped me improve our sprints and highlight areas for improvement I had not even thought of. Review collected by and hosted on G2.com.
Deleted ticket data from ADO is not updated as frequently as other data and can cause anomolies although only in the short term. Review collected by and hosted on G2.com.
Plandek has been a game changer for our team's project management approach. The intuitive dashboard offers real-time metrics that have significantly improved our visibility into project performance. The ability to track progress and identify bottlenecks has empowered us to make data-driven decisions, ultimately enhancing our efficiency. The support from the Plandek team has also been exceptional, ensuring we get the most out of the platform. Highly recommend it for any team looking to elevate their Agile processes Review collected by and hosted on G2.com.
Nothing I can think of. What is not to like about Plandek. Review collected by and hosted on G2.com.
- For software development teams, Plandek excels as an analytics platform that is easy to use. Its user-friendly interface makes data analysis simpler without compromising depth.
- Their support staff is incredibly knowledgeable and quick to respond, offering efficient fixes for problems and questions.
-The platform offers a wide range of functions that are essential to everyday decision-making and is made with frequent use in mind.
- Plandek's overall value is enhanced by its easy integration with existing tools, which offer a comprehensive perspective of the development lifecycle. Review collected by and hosted on G2.com.
-The vast array of features can be overwhelming for some users, requiring a period of adjustment to fully leverage the platform's capabilities.There is quite a bit of a learning curve. Review collected by and hosted on G2.com.
