Pixel Union Reviews & Provider Details

I would suggest for anyone looking for great support and high quality themes to use them. Review collected by and hosted on G2.com.

When we were launching our new website, we needed a professional looking theme that was full featured and easy to use. We've used themes from other companies however the Empire theme from Pixel Union is by far one of my favorites. I highly recommend this theme! Review collected by and hosted on G2.com.

There were times the software had a few bugs that have been on going for years now. For instance, when running a deal using Ultimate Special offers that requires a customer to spend a certain amount of money for a free product, gift cards count towards this spend. Another problem is the scripts at checkout are loaded from a 3rd party domain and we run into issues quite often where customers on business networks have these 3rd party scripts blocked and the discounting fails to work properly. Review collected by and hosted on G2.com.

We are able to offer customers better deals at a higher value to them with Pixel Unions apps. This increases our AOV as a business, while costing us less than just simply offering a blanket X% off discount. Review collected by and hosted on G2.com.

Honestly, I have not had a bad experience with the product/software. It hasn't raised a reason for me to give any type of problems to list. Something may come up in the future but nothing as of now. Review collected by and hosted on G2.com.

We are solving the excessive time wasted to be perfecting descriptions for products. It has saved hours and gave a better description that I would have made on my own. Review collected by and hosted on G2.com.

The cart page is having compatibility issues, the product pages don't have tabs as an option, the header options are not well designed and I have issues with the main menu and the logo at the top. Review collected by and hosted on G2.com.

I wish I could say I recommend it. What I would recommend is testing it out and comparing to the free themes by Shopify Review collected by and hosted on G2.com.

The problem that I used it to solve is creating a drag and drop eCommerce website. Again, not a great experience, so I'm in the process of switching to the Shopify Dawn theme. They have other services like a wholesale app that I might give a try. Review collected by and hosted on G2.com.

I do not dislike anything but if the option for integration with any application such as cross-platform available would be highly appreciated. Review collected by and hosted on G2.com.

I highly recommend the pixel union to all the business owners who are interested in increasing sales and earning more profit and want to grow their business easily. Review collected by and hosted on G2.com.

With Shopify's right choice of discounts and offers, will be able to sell more products. The only Shopify app that brings all of the business promos together within one location. Review collected by and hosted on G2.com.

Its integration with any application such as cross-platform to develop other apps. Review collected by and hosted on G2.com.

You can use this like this as it is the best worldwide. Review collected by and hosted on G2.com.

With this help of you can earn more profit and sell more/various products worldwide. Review collected by and hosted on G2.com.

I don't think there is any gap or dislike we can say, but if possible, we can upgrade customer interaction or feedback Review collected by and hosted on G2.com.

I used this application, but I haven't faced any technical issues described here. Review collected by and hosted on G2.com.

Take care because the technical support is very very slow.

So if you have your own developer, you can go with them, otherwise you have to think Review collected by and hosted on G2.com.

I tried to contact support manytimes but they couldn't help me a long with the delay Review collected by and hosted on G2.com.

There's not a lot to dislike, the service they provide is simple and seamless. Sometimes an error is made in the code for a theme update, but as I mentioned before, they're quick to fix errors when they are discovered with a new update. I don't install every update so it's usually not a problem. Review collected by and hosted on G2.com.

Pixel Union is a great option, they will stand by you and support you indefinitely. Review collected by and hosted on G2.com.

We've maintained an effective, and growing, ecommerce store with the beautiful design and effective support of Pixel Union. Review collected by and hosted on G2.com.

I'm writing this review here since the review I wrote on their website never got published or was deleted. We are a loyal customer of Pixel Union. We used their Wholesale app for 6+ years and decided to purchase their premium theme Superstore. That was the worst decision we made.

Since the day the theme was online our wholesale customers were not able to go to the checkout anymore. It was random, some customers could, some didnt. Pixel Union support failed to find the issue and now, two months later, we are loosing orders, money and customers because of it. On a weekly base we have customers emailing or calling us that they can not place an order. They get frustrated and we can't blame them, it's 2021 and making a simple online order is not possible. It's ridiculous!

The only answer we get from Pixel Union support is that they can't replicate so it must be a customer issue. This is crazy if you see the amount of customers having this issue.

I would strongly advise not to work with Pixel Union for now and for sure not to purchase the Superstore theme or Wholesale club app until they resolved the issues. Review collected by and hosted on G2.com.

No solution is being given! Review collected by and hosted on G2.com.