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Piwik PRO Reviews & Product Details - Page 3

Piwik PRO Overview

What is Piwik PRO?

Piwik PRO Analytics Suite is an advanced platform providing a suite of modules centered around analytics that easily connects with other parts of the client’s tech stack. One of its distinctive features is free access to the Customer Analytics Platform as part of the freemium Core version. Piwik PRO Analytics Suite unifies marketing insights, provides a comprehensive view of performance, and facilitates data-driven actions to achieve better results. It offers flexible hosting options and ensures compliance with strict data protection laws, including the GDPR, CCPA, PIPEDA, and HIPAA. Piwik PRO customers can count on support at every step of the journey, from implementation and onboarding, through product training, to analytics consulting and custom integrations. Piwik PRO Analytics Suite ANALYTICS Track customer behavior across websites, mobile apps, digital products and post-login areas without compromising on user privacy. Get your data with no delays or processing issues, regardless of the scope of information you want to analyze. Easy-to-create audience, acquisition and behavior reports let your data tell its story without any extra visualization tools. TAG MANAGER Effortlessly manage tags, pixels and JavaScript codes for websites, digital products and secure member areas without involving your IT team. Expand your analytics capabilities with a vast library of tag templates, triggers and conditions. Remain compliant with privacy laws by defining which tags require prior consent and adjust your tracking according to user privacy preferences. CUSTOMER DATA PLATFORM See all your clients’ data in one place and understand them better, as both groups and individuals. Import and aggregate data from CRM, e-commerce platforms, offline, web forms, mobile apps and other sources, to achieve a single customer view. Improve your cross-channel marketing efforts and run effective campaigns. CONSENT MANAGER Collect and process consents and data requests to respect user privacy rights around the world. Get your tools and websites up to speed with the EU's GDPR, California’s CCPA, Brazil’s LGPD and other laws around the world. Discover what we can do for your organization. Visit: https://piwik.pro/

Piwik PRO Details
Languages Supported
German, English, Finnish, French, Japanese, Dutch
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Product Description

Piwik PRO is the only on-premises and cloud analytics suite that allows you to track user behavior even in the most secure areas while staying privacy-compliant. Map the customer journey, create a single customer view and visualize your data by building advanced reports and charts in seconds with Piwik PRO’s simple drag and drop editor.


Seller Details
Seller
Piwik PRO
Year Founded
2013
HQ Location
Wroclaw, Poland
Twitter
@PiwikPro
1,489 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

​​Piwik PRO develops a privacy-first platform, providing an advanced suite of modules centered around analytics. The company also advocates for balancing effective data collection and regulatory requirements. Piwik PRO Analytics Suite consists of analytics, Tag Manager, Consent Manager, and Customer Data Platform. The platform was designed to seamlessly integrate with different products, ensuring a steady data flow between all parts of your tech stack. Piwik PRO’s client portfolio comprises 600+ brands, including the European Commission, Fitch Ratings, and DKMS. At the same time, the free Core is used by over 10,000 customers.


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Recent Piwik PRO Reviews

João V.
JV
João V.Mid-Market (51-1000 emp.)
3.5 out of 5
"It has a lot of potential to grab Google Analytics users but still has a long way to go."
It is very similar to Google Universal Analytics in terms of dashboards and data model. That makes for a quick transition. It has cool features l...
Pablo S.
PS
Pablo S.Small-Business (50 or fewer emp.)
5.0 out of 5
"What GA was"
Super easy to use, fast loading. Straight to the point. Reminds me of the early versions of GA. F
Dmitri N.
DN
Dmitri N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great web analytics tool"
1. Ease of setting it up 2. Ease of use and available reports 3. Customization options 4. Support and documentation I'm sure Piwik Pro will b...
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1 person requested security information

Piwik PRO Media

Piwik PRO Demo - Piwik PRO Analytics Suite - Core report
See what users are doing on your website, inside your app and in secure member areas. Get insight into their actions and characteristics using audience, acquisition and behavior reporting.
Piwik PRO Demo - Piwik PRO Analytics Suite - Dashboard
Customize your dashboards in just a few clicks. Add, remove and edit analytics bits and pieces and let your data tell its story without any extra visualization tools.
Piwik PRO Demo - Piwik PRO Analytics Suite - Funnel
Build funnels using different types of user interactions – page views, custom events, downloads and other events available in Piwik PRO.
Piwik PRO Demo - Piwik PRO Analytics Suite - Consent Manager
Apply the highest privacy standards to your websites & tools. Collect and process consents and data requests to respect user privacy rights around the world.
Piwik PRO Demo - Piwik PRO Analytics Suite  - User Flow
See the steps users take to reach their goals. Analyze their behavior starting from the first or the last interaction, or observe their flow through specific pages.
Piwik PRO Demo - Piwik PRO Analytics Suite  - Audience Manager
Integrate data from multiple sources for a 360-degree customer view. Eliminate data silos. See all your clients’ data in one place and understand your customers better, as both groups and individuals.
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35 Piwik PRO Reviews

4.6 out of 5
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35 Piwik PRO Reviews
4.6 out of 5
35 Piwik PRO Reviews
4.6 out of 5

Piwik PRO Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Piwik PROQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
II
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

The ability to create campaigns, like being able to track how many people clicked on your email communication. This helps getting a reach and penetration of your comms.

Being able to view metrics related to various device types, devices and OS.

The time people spent on the tool and number of visitors (unique and repeated) Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Different visitor categories tend to get out of sync. Meaning the number of visitors broken down by device type are not in sync with other categories. Review collected by and hosted on G2.com.

Recommendations to others considering Piwik PRO:

- Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Here is what we are trying to solve -

1. Usage pattern of the tool, as we are launching a new tool

2. stickiness of the tool to see if people leave after login or do they click around?

3. and effectiveness of the communications using the campaign tracking. Review collected by and hosted on G2.com.

James L.
JL
Developer III
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

Piwik is easy to configure, set up and use in environments where you are unable to use Google Analytics. The user interface is intuitive and end users love the data visualizations available out of the box. Developers find it easy to use and setup. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

There can be some scaling issues with high traffic installations, but the necessary changes are well documented on the Piwik site. It would be nice to have a data admin tool to remove erroneous records form the data. Some of our internal users leave the tracking on when conducting QA and load testing. Review collected by and hosted on G2.com.

Recommendations to others considering Piwik PRO:

Try it out, you'll like it. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Our business issue was tracking internal site and application usage without losing control of our data, Our security and legal departments decided that Google Analytics did not give us acceptable data ownership. Our business issue was tracking internal site and application usage without losing control of our data, Our security and legal departments decided that Google Analytics did not give us acceptable data ownership. Piwik has made it much easier for us to allow tracking and run a self-service analytics platform within our organization. Review collected by and hosted on G2.com.

Bruno P.
BP
DevOps Architect
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

The fact that the data is stored on my own server

The easy update process

The development team who is very responsive Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

The development team is a bit slow to implement new features

The interface isn't very beautiful, even when using custom themes Review collected by and hosted on G2.com.

Recommendations to others considering Piwik PRO:

Should definitely be used if you want to have control on your monitored data Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

I want to monitor my vistor's behavior and profile characteristics

I didn't use any monitoring before so I can't compare but it helps me to improve the company's business model Review collected by and hosted on G2.com.

Edward P.
EP
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

An awesome solution for private web, mobile app, and marketing campaign analytics. Best-in-class features and functionality out-of-the-box. A beautiful user interface that makes the system easy-to-use. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Functional customization requires development skills. A few tracking features are ineffective due to Google's monopoly and their anti-competitive tactics. Review collected by and hosted on G2.com.

Recommendations to others considering Piwik PRO:

Awesome solution for private web analytics. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Website analytics, mobile app analytics, marketing campaign analytics. Created custom dashboards and reports. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

I think that the user interface for Piwik is more intuitive than Google Analytics. A new person that is trying to drill down into analytics will probably find it easier to use. I like that the data is stored on our own server and also that we can import old server logs to populate the database. It is great that we are able to add multiple users and vary their permissions, and also use a single Piwik instance for multiple websites. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Piwik seems to have less features than Google Analytics. Although expected it definitely is disappointing that it lacks some of the integration with the other Google properties like Adwords that I was used to. Also it appears that lots of the search referrer terms are missing when we use that feature. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

We wanted to have lightweight analytics that did not impact page speed and also respected the privacy of our users. The goal was to be able to figure out what pages people were visiting and where they were coming from and why. Review collected by and hosted on G2.com.

Pavlik e.
PE
open standards developer
Civic & Social Organization
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Piwik PRO?

Possibility to host an instance of piwik on a server which we control, enables us to gather analytics while respecting people's privacy. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

It takes some additional work to enable geolocation of IP addresses. Review collected by and hosted on G2.com.

Recommendations to others considering Piwik PRO:

Try it and think about benefit of respecting privacy of people who visit websites you run. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Understanding of traffic to our websites and navigation patterns of people who visit them. It feels encouraging to publish quality content when you see that people take time to get time to read it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

Piwik is a Great solution for website analytics and generating insights, especially in context of German dataprotection laws, which Prohibits a large number of German companies to use US Based cloud solutions.

The simple Setup and management work great for Web hosting teams to monitor webpage usage, the update cycle is quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Useability is good, but (given the complexity of the matter) still is prohibitive in case of end user access to the platform. Upgrades can take a long time. Database Space can grow very quickly. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Independent Analytics solution. Quick to implement, Massive gain in insight and overview of usage patterns. Review collected by and hosted on G2.com.

Aryan B.
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

Developer api that help developers to use data and make custom report. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Piwik is using SQL db and there is no think of scale up and you could not use it for heavy traffic enterprise services. Review collected by and hosted on G2.com.

Recommendations to others considering Piwik PRO:

Please consider you have to configure it well. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Use as analytic server of ad network. Review collected by and hosted on G2.com.

Petar E.
PE
Senior VMware\Windows Engineer
Telecommunications
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

The web interface is very detailed and you can easily move objects around. Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

Logic behind the settings menu is a bit confusing. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Better overview of the users visiting the site. Review collected by and hosted on G2.com.

Stephen H.
SH
IT BI Analyst SE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Piwik PRO?

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the equivalent or better and easily manage the whole thing in-house, isn't that prefereable? Once you get a database setup on your system and it is ready, the install is painless as are the one click updates. Pretty eye-candy and useful graphs and filters and options abound Review collected by and hosted on G2.com.

What do you dislike about Piwik PRO?

I know there is no one size fits all, but like most open source project [ at least when I first installed it] you have to know how to prep your machine [Ubuntu in my case] by creating a database with user and password prior to attempting the install. This is not a problem for me, but is always an impediment to widespread use among non [at least] medium-core users who can setup a database on their system. Review collected by and hosted on G2.com.

Recommendations to others considering Piwik PRO:

Try it and see what it can do for you. If you need assistance...there are people like me out there to help with the basics or can be hired to help implement and expand. Review collected by and hosted on G2.com.

What problems is Piwik PRO solving and how is that benefiting you?

Quick dashboard visualization of web traffic to multiple sites and subdomains within.

I run my own BI/data consulting company and am the CEO and technical expert...so I do not know how to classify primary role...there should be an option for all the above. Review collected by and hosted on G2.com.