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35 Piwik PRO Reviews
Overall Review Sentiment for Piwik PRO
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Piwik PRO is easier to use than Google Analytics and provides us with more accurate data. It also offers privacy features and compliance that Google Analytics could never provide. Review collected by and hosted on G2.com.
Not much. It provides us with everything we need in terms of our analytics needs. Review collected by and hosted on G2.com.
ownership of the tracking data
tracking on session levels (consent based)
raw data export Review collected by and hosted on G2.com.
User interface
Consent Banner from Consent Management System Review collected by and hosted on G2.com.
- The product is very simple to use and a wide range of metrics that can be analyzed
- Ability to set event triggers
- Customer Service Review collected by and hosted on G2.com.
- Integration with other tools is not very use
- The UI is not very intuitive
- Slow to Use Review collected by and hosted on G2.com.
Piwik has a straightforward interface that any novice could dive right into. I was particularly impressed by how easy i was able to launch and start recording analytics data for a project i was working on. Its live traffic feature was able to give me a quick estimation of user interaction on my website. Review collected by and hosted on G2.com.
The user interface could be improved and more polished Review collected by and hosted on G2.com.
Price. Amazingly rich data. Contains GA style basic reports so you don't lose anything. Review collected by and hosted on G2.com.
Not as pretty as Google Analytics. No watching people move the mouse around like e.g. Hotjar. Really hard to do fancy reports using the data. Review collected by and hosted on G2.com.
The #1 thing I like is the ability for all tracking information to be stored privately and not be used by the company for their own gain. So the data I collect is truly my own, an absolute necessity for business with sensitive consumer information! Review collected by and hosted on G2.com.
Honestly the only negative is that I would be responsible for my own data - but they provide a hosted solution that is wonderful as well. There isn't much to dislike! Review collected by and hosted on G2.com.
Piwik installs easily and doesn't interfere with the user experience. It also includes a robust Javascript API comparable to the industry leader and a PHP-based extension system. Even if Piwik doesn't have a feature I might want, I apparently have the ability to program just about any new feature as an extension. Some of these, like the database status reporter, provide indispensable information about the health of the server. The built-in Geolite database downloader is another welcome surprise.
The reports are highly customizable and easy to work with. It also filters out referral spam, which is something Google doesn't do. Review collected by and hosted on G2.com.
The interface feels a little rough around the edges. I'd also like to see it use a front controller design pattern that keeps code besides index.php out of the webroot, but these are things that can be improved down the road. I'd also like to see a more attractive default theme. As is, it's a little on the ugly side. Review collected by and hosted on G2.com.
Piwik installs rapidly, configures easily, and presents its data in a form which is useful for execs and admins alike. I set up Piwik to email daily reports to my CEOs, and that has saved me significant time which I formerly spent interpreting and explaining previously cryptic traffic analysis reports. I use a single Piwik instance to monitor several clients' sites, so it's saved time from an administrative standpoint as well as a site development one. Review collected by and hosted on G2.com.
Very little. It's great software.
The Drupal e-commerce extensions are currently not working for me on an older instance of Drupal, but several other modules and, indeed, the Drupal 6 core, are EOL, so I am not inclined to attribute that issue to Piwik developers. Review collected by and hosted on G2.com.
