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Pivot Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

8 months

Pivot Media

Pivot Demo - Home
Home page
Pivot Demo - Native ERP integration
Native ERP integration
Pivot Demo - Purchase order and Invoicing auto matching
Purchase order and Invoicing auto matching
Pivot Demo - Real-time budgets
Real-time budgets
Pivot Demo - Intuitive intake forms
Intuitive intake forms
Pivot Demo - No-code workflow builder
No-code workflow builder
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Pivot Reviews (25)

Reviews

Pivot Reviews (25)

5.0
25 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of Pivot, highlighting how these features facilitate quick onboarding and efficient procurement processes. The platform's flexibility allows for tailored workflows that adapt to specific business needs, enhancing overall productivity. However, some users note that certain features are still in development.

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"A practical & user-friendly tool to simplify procurement process"
What do you like best about Pivot?

- Intuitive interface & rapid/efficient support team,

- Integration with Slack,

- Customizable workflows,

- Adapted to all teams involved in the procurement process (security, legal, finance) Review collected by and hosted on G2.com.

What do you dislike about Pivot?

- Would be awesome to be able to customize forms,

- And having checklists through Slack when verifying security or legal requirements. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Pivot Overview"
What do you like best about Pivot?

The best part about Pivot is the team behind it. They are highly professional and a pleasure to work with. Additionally, the system's flexibility and ability to be configured to meet our specific needs make it an excellent solution for our procurement requirements. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

The system has so many exciting features currently in development, and we can’t wait for them to become available Review collected by and hosted on G2.com.

Tom S.
TS
Senior Brand Designer
Mid-Market (51-1000 emp.)
"Making the purchase request process delightful"
What do you like best about Pivot?

Pivot makes the whole process of requesting a purchase seamless. It's beneficial to know at which stage my purchase request is and who the persons involved are. The UI is super clean, making the process delightful. The team is also listening to users and implementing the suggestions rapidly. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

The tool is still early, so there's potential for additional helpful features Review collected by and hosted on G2.com.

Thomas L.
TL
Head of cloud infrastructure
Mid-Market (51-1000 emp.)
"Super easy procurement process"
What do you like best about Pivot?

I love how Pivot makes the procurement process so simple! All I have to do is follow the flow of questions on the UI. The interface is really clear and shows me exactly where my order is and who needs to approve it next. Plus, it integrates with Slack, so I get my purchase orders right in my DMs. It’s super convenient! Review collected by and hosted on G2.com.

What do you dislike about Pivot?

nothing really, the customer support is very responsive and fixes problems in minutes Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Thrilled with the tailored features and great support from Pivot Team"
What do you like best about Pivot?

The customization options that perfectly fit my needs, along with the responsive and helpful support team always available to answer any questions. The tool is very easy to use, was easily implemented/integrated and is already used frequently by the team. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

There isn't anything I particularly dislike about the tool, but there are features I would like to see that are still in development and included in their roadmap. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Automate the invoice validation process and implement the Expense Approval Process."
What do you like best about Pivot?

An easy to use interface with smooth operation and above all a very responsive and competent support service Review collected by and hosted on G2.com.

What do you dislike about Pivot?

Nothing for now. Each blockage in the operation is translated by an opportunity for development and a rapid resolution. Review collected by and hosted on G2.com.

Thomas B.
TB
CFO
Mid-Market (51-1000 emp.)
"Great team & product"
What do you like best about Pivot?

Reactive team, great product, true business relation all the way through implementation Review collected by and hosted on G2.com.

What do you dislike about Pivot?

A few glitches at first, corrected when feedback was made Review collected by and hosted on G2.com.

Anne-Sophie L.
AL
Procurement Manager
Mid-Market (51-1000 emp.)
"Pivot is saving us both time & money !"
What do you like best about Pivot?

- UX is great & allows a strong user adoption

- Pivot does not require a lot of change management

- It gives access to a lot of data & reports allowing a robust modern Spend Management

- Premium customer support Review collected by and hosted on G2.com.

What do you dislike about Pivot?

- Would be great if Pivot could offerTravels (offering same features as a travel agency), expenses & vitual cards Review collected by and hosted on G2.com.

Baptiste M.
BM
Marketplace operations & business intelligence
Mid-Market (51-1000 emp.)
"Simple but super flexible with great customer support"
What do you like best about Pivot?

- Flexibility of the workflow

- Great customer support, quick to react

- True expertise to help you take best decisions

- Quick & easy user adoption Review collected by and hosted on G2.com.

What do you dislike about Pivot?

Nothing yet! Pivot is developping very fast and new features are on the way to make it the P2P solution we need. Review collected by and hosted on G2.com.

Géraldine C.
GC
Mid-Market (51-1000 emp.)
"Discovering and Growing with Pivot"
What do you like best about Pivot?

The choice of the tool came naturally to me due to the functionalities it offers. Indeed, Pivot meets all the requirements I have as a CFO. The teams are very responsive, and I particularly appreciate the customized or semi-customized features. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

As one of the early users, I am able to directly track the improvements and development of the tool, as well as identify any potential bugs. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

8 months

Pivot Features
Processes
Requisition
Processses
Sourcing
Purchasing
Invoicing
Repository
Approvals
Matching
Workflows