Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Pipeline CRM Reviews & Product Details

Pricing

Pricing provided by Pipeline CRM.

Start

Starting at $25.00

Pipeline CRM Integrations

(1)
Verified by Pipeline CRM

Pipeline CRM Media

Pipeline CRM Demo - Pipeline CRM interface
Main view of Pipeline CRM
Pipeline CRM Demo - Pipeline CRM Kanban view
You can visualize your deals with the Kanban view
Pipeline CRM Demo - Pipeline CRM Leads View
You can visualize your leads, your way
Pipeline CRM Demo - Pipeline CRM Help Center
We're here for you. The Pipeline CRM Help Center provides all the answers you may need
Pipeline CRM Demo - Pipeline CRM Help Chat With Us
Chat with our live support team
Play Pipeline CRM Video
Play Pipeline CRM Video
Play Pipeline CRM Video
Product Avatar Image

Have you used Pipeline CRM before?

Answer a few questions to help the Pipeline CRM community

Pipeline CRM Reviews (950)

View 1 Video Reviews
Reviews

Pipeline CRM Reviews (950)

View 1 Video Reviews
4.4
950 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface of Pipeline CRM, highlighting its ease of use and intuitive design that simplifies sales management. Many appreciate the effective sales pipeline management and responsive customer support, which enhance their overall experience. However, some users note that the platform has limited integrations with third-party applications, which can restrict its functionality.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Chaithali P.
CP
Global Marketing Operations Manager
Small-Business (50 or fewer emp.)
"Intuitive CRM with Limitations in Default Features"
What do you like best about Pipeline CRM?

I find Pipeline CRM easy to navigate and user-friendly with very flexible API customizations. It provides smooth lead to contact conversion and accurate opportunity tracking. The powerful integration with financial systems is a big plus for me. I also appreciate the better intuitive reports, and the sales teams find using the tool easy, which contributes to efficient revenue tracking and deal management. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Out of the box features are minimal and need a lot of customization. Deals have minimal stages and fields, requiring us to add additional fields and stages. Review collected by and hosted on G2.com.

SS
Cybersecurity Engineer
Small-Business (50 or fewer emp.)
"Simplified Sales Management, Ideal for Small Teams"
What do you like best about Pipeline CRM?

I like Pipeline CRM because it's simple and easy to use. The visual pipeline makes it clear where each deal stands, and updating deal stages or adding notes doesn't take much time. It keeps things organized without feeling complicated, which helps the team stay consistent with follow-ups. I also appreciate the straightforward initial setup and the intuitive interface that allowed the team to start using it with minimal training. Integrating with our email system and calendar to sync communications and schedule follow-ups more easily keeps everything connected without switching between platforms. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Some advanced reporting and automation features are limited and deeper customization options would be helpful. For more complex sales workflows, it can feel a bit basic. Review collected by and hosted on G2.com.

Mohit P.
MP
SEO Analyst
Enterprise (> 1000 emp.)
"Streamlined Lead Management with Room for Growth"
What do you like best about Pipeline CRM?

I like Pipeline CRM for its organized approach to managing and tracking leads, which helps keep deals moving smoothly. Its simple and logical UI makes it quick to learn and reduces the need for extensive training. There are fewer complaints from the sales team because of this. The email sync feature is fantastic, automatically showing our Gmail emails in the CRM. Automation in Pipeline CRM is a big plus as it handles tasks like assigning follow-ups, sending sequences, or moving deals without manual intervention. Customization is another strong point; I can tailor fields, deal stages, forms, and data tracking to our needs. The setup was easier than expected, and they offer onboarding service, which facilitated the transition. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

It is good but some features have scope of improvement, basically if we need a deep integration, mobile app lacks some functionality, sometimes faces email integration glitches, third party integrations are limited, like HubSpot, Salesforce that makes it harder to sync data across marketing sales system. Review collected by and hosted on G2.com.

DA
Director of Operations
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"User-Friendly CRM with Great Support and Capabilities, But Needs Better Integrations and Performance"
What do you like best about Pipeline CRM?

The user-friendliness of the interface of Pipeline CRM is one of the most fundamental strengths that makes it a reliable solution.

Pipeline CRM gives us value for money because it leads us to the right clients and enables us to build rapport smoothly.

Its exceptional sales pipeline management gives our company a competitive edge.

On top of that, I am impressed by the speed at which the customer support team of Pipeline CRM responds to our questions. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

The third party integrations of Pipeline CRM are extremely limited, which limits us from maximizing the potential of this tool.

Additionally, we encounter performance challenges when using Pipeline CRM. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

Dear Dorcas -

This is music to our ears! Thank you for taking time to review Pipeline CRM! Your comment regarding "value for money because it leads us to the right clients and enables us to build rapport smoothly" is very insightful - thank you for sharing this. I'm sorry to hear that our app library is limited for your business. We recognize integrations are critical to your CRM functionality, our Product team is always working to grow our library and make integration connections robust and easy to use.

So glad you're impressed by our Customer Experience teams -- we are proud to have them! Thank you again for your thoughtful review.

-Chelsea, Pipeline CRM

Cristian C.
CC
Administrador
Small-Business (50 or fewer emp.)
"User-friendly CRM with strong sales pipeline management"
What do you like best about Pipeline CRM?

Pipeline CRM is very intuitive and makes managing deals and contacts straightforward. I like the clear pipeline visualization, which gives a quick overview of opportunities and their status. The reporting is helpful for tracking sales progress, and the mobile app makes it easy to stay connected on the go. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

While the platform is easy to use, the customization options could be more advanced for companies with complex sales processes. Integration with some third-party apps is available, but expanding this further would add even more value. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

Hi Cristian. We're so glad to hear you love Pipeline CRM! It sounds like your are experiencing all the great benefits we had in mind - making it easier to follow up with prospects, prioritize deals, and improve conversion rates as well as improving your team’s efficiency! Thank you for the thoughts on adding integrations. We have recognized this need and are actively working to grow our library of integrations! Thank you so much for taking time to leave us a thoughtful review.

- Chelsea, Marketing

Santhi Kumari K.
SK
Internship
Small-Business (50 or fewer emp.)
"Pipeline CRM?"
What do you like best about Pipeline CRM?

What I like best about Pipeline CRM is its clean, intuitive interface that makes managing sales pipelines simple and efficient. It’s designed specifically for sales teams, which keeps the focus on closing deals rather than navigating complex menus. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

What do you dislike about Pipeline CRM?

While Pipeline CRM is user-friendly, it lacks some advanced features that larger or more complex sales teams might need, such as robust marketing automation or deep analytics dashboards.

What is least helpful about Pipeline CRM?

The reporting features, though useful, can feel limited in terms of customization and visual insights. Also, integration options with third-party apps are more restricted compared to other CRMs like HubSpot or Salesforce.

What are the downsides of using Pipeline CRM?

Limited third-party integrations and APIs.

Basic reporting and analytics tools.

Fewer automation features for marketing or workflows. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

Hi there! Thank you so much for taking time to lead a thoughtful and detailed review of your experience with Pipeline. We're so glad its made managing and tracking sales leads efficiently easier for you! Thank you for sharing your feedback regarding limitations of our reporting functionality -- this helps us improve our software. I will share it with our Product team. Thank you for being a valued Pipeline customer.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Great Outreach Templates, but the Interface Needs a Refresh"
What do you like best about Pipeline CRM?

The templates make it easy to load all the tasks in an outreach sequence so you can see upfront when your contact points are and adjust all at once if you need to push things back. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

The interface could use some updating to be more user friendly. Review collected by and hosted on G2.com.

Peter G.
PG
Freight Broker
Small-Business (50 or fewer emp.)
"Review of Great CRM: Pipeline CRM"
What do you like best about Pipeline CRM?

I like Pipeline CRM because of follwing features:

1. Easy to use, easy to manage deals and prospects.

2. Easy to implement in already setup marketing plan.

3. Great customer support avilable.

4. Use daily to check deals and followups. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Till now I found nothing that I do not like about Pipeline. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

Hello Peter! Thanks you so much for sharing your experience with Pipeline CRM! I'm so glad to hear that you love our great customer support, easy project management and marketing strategy execution! It's also an amazing feat to have minimized missed follow ups by 23%! Thank you for taking time to leave us a review!

- Chelsea, Marketing

MD
Marketing assistant
Mid-Market (51-1000 emp.)
"A unique standard platform for sales management"
What do you like best about Pipeline CRM?

It real time visibility into sales performance and forecast revenue Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

The customer support issue experienced such as slow response time and unhealthy representatives Review collected by and hosted on G2.com.

Manpreet  D.
MD
Sales executive
Mid-Market (51-1000 emp.)
"Simple, Effective CRM for Sales Teams"
What do you like best about Pipeline CRM?

I liked how easy it was to set up and start using Pipeline CRM. The interface is very clean and intuitive, which made onboarding my team quick and smooth. The pipeline view gives a clear picture of where every deal stands, and task management helps us stay on top of follow-ups. Custom fields and automation have been very helpful in tailoring the CRM to fit our sales process. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Limited reporting options and fewer integrations compared to some other CRMs. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

Hello Manpreet. Thank you for taking time to review your experience with Pipeline CRM so far. We're thrilled to hear about how easy it's been to onboard your team! I will surface the the feedback around reporting and integration limitations to our Product team. Thank you again for your time in reviewing Pipeline CRM!

Chelsea, Marketing

Questions about Pipeline CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Pipeline CRM used for?

Verified User
G2
Verified User
Last activity about 4 years ago

How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?

Pricing Options

Pricing provided by Pipeline CRM.

Start

Starting at $25.00

Develop

Starting at $33.00

Grow

Starting at $49.00
Pipeline CRM Comparisons
Product Avatar Image
Nimble
Compare Now
Product Avatar Image
Agentforce Sales
Compare Now
Product Avatar Image
Pipedrive
Compare Now
Pipeline CRM Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Mobile User Support
Product Avatar Image
Pipeline CRM