Very helpful for audit trail.
Great with document generation.
Easy and very helpful for process management.
### 9. Pipefy gives you full control of your work and make more impact. **Rating:** 4.0/5.0 stars **Reviewed by:** George C. | Freelance Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Pipefy?** It allows you streamline and automate any business process. **What do you dislike about Pipefy?** It has a lot od competition and security is not very durable. **What problems is Pipefy solving and how is that benefiting you?** Business process management, it helps visualise work in a way i have account of my work and more. ### 10. Great User Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Pipefy?** The ease of building workflows and the ease of collaboration **What do you dislike about Pipefy?** The automation is not very clear, for example, I'd like to link a due date to a date field rather than the date the pipe was created **What problems is Pipefy solving and how is that benefiting you?** Clearly defined workflows and processes ### 11. BUSINESS PROCESS USING PIPEFY: MOVING FROM PHILOSOPHY TO PRACTICE **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando N. | Sócio Fundador e Diretor Executivo, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Pipefy?** FLEXIBILITY , CONTINUOUS IMPROVEMENT, TEAM SUPPORT **Recommendations to others considering Pipefy:** BUSINESS IS BASED 3 MAIN PARTS TO SURVIVE: - DEEP KNOWLEDGE ON WHAT YOU PRODUCE AND SELL - BUSINESS PROCESS MANAGEMENT - VISION USING PIPEFY WE HAVE SUPPORT TO DYNAMICALLY MANAGE THE BUSINESS AND QUICKLY ADJUST PROCESSES TO ADAPT ACCORDINGLY TO MARKET REQUIREMENTS. PIPEFY IS COMMITTED TO CONTINUOUS IMPROVEMENT AND LISTEN TO CUSTOMER REQUIREMENTS TO MAINTAIN ITS ROADMAP AND LONG RANGE PLAN. **What problems is Pipefy solving and how is that benefiting you?** PROBLEMS: INFO WITH PEOPLE NOT IN THE COMPANY DATA REDUNDANCY BENEFITS: INTEGRATION BETWEEN PROCESSES TEAM COLLABORATION PERFORMANCE MANAGEMENT ### 12. More than a business partner, I am a fan of Pipefy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Plastics | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2019 **What do you like best about Pipefy?** Simplicity in settings, database, and powerful visuals of starform and day cards. Kanban view, calendar, and report. Use of external email. Excellent service from the entire Pipefy team. I'm a fan!!! **What do you dislike about Pipefy?** They took a while to learn how to use GraphQL, but now it's overcome! **What problems is Pipefy solving and how is that benefiting you?** Supply chain and foreign trade flows. Eliminate the use of multiple Excel spreadsheets, achieve more accuracy with data integration with ERP, and enhance communication speed, avoiding the flood of emails. People are happier working with this new format! We combined Pipefy + Power BI! ### 13. Easy and detailed **Rating:** 5.0/5.0 stars **Reviewed by:** Jack B. | Ägare, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2019 **What do you like best about Pipefy?** The blazing fast and beautiful looking UI. **What do you dislike about Pipefy?** I'd like to see some additional languages in the coming future, that would make my organization a life long customer. **What problems is Pipefy solving and how is that benefiting you?** Well we're mostly used to using older management tools like those from Atlassian (Old and easy to get lost into). In Pipefy it is super easy to find what I am looking for. ### 14. Great Process Platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Paulo F. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2017 **What do you like best about Pipefy?** Very intuitive platform! It has a simple and easy to use layout when building processes. You can build many pipes with different processes and connect each pipe through processes, which has helped a lot when a certain task has to go from one pipe to another (or one employee to another). Implementing wasn't as hard as I imagined it to be because pipefy had someone to help us out! **What do you dislike about Pipefy?** Since I already use Pipedrive for my sales team I've been able to substitute pipefy for pipedrive and save on the monthly payments. That's pretty much the only thing i dislike. If pipefy had more features similar to pipedrive I would definitely keep pipefy. Like any other platform it takes some time to learn how to build the processes you want. **Recommendations to others considering Pipefy:** Before considering pipefy search and try all pipe based platforms. Many will give you a free trial period. **What problems is Pipefy solving and how is that benefiting you?** I've used pipefy to help on the my companies Customer Success process. It helps organize activities for my C.S. team and gives me a pretty good idea of how things are going. ### 15. Online desk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Pipefy?** I love the online virtual desk navigation to find my tasks and cards and manage people and their tasks and even setting goals for each worker. I can store all of my intellectual property right at my finger tips and it's portable. I don't have to be stuck in my office. It's terrific for travel and sharing tasks and duties to others **What do you dislike about Pipefy?** It can be a little confusing to navigate and I have to set reminders but sometimes yes they bugs and glitches and do not work or go off **Recommendations to others considering Pipefy:** Take advantage of all their features. I started using a small part of what they offered. I worked my way up to appoint where I can be comfortable taking more tasks on in my business. **What problems is Pipefy solving and how is that benefiting you?** Chaos! Lol. Seriously we have so many tasks that we manage at our firm and agency that some things fall through the cracks and some workers do not finish their tasks lose sight or lose trust in our customers. So I am seeing that this is a great tool to get us all on the same page and keep track of progress it also allows wonderful collaboration and team working that gets a lot of our work done faster with contribution with file added. ### 16. Good process management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Paola G. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2017 **What do you like best about Pipefy?** I find it's been very useful to: - collaborate with my colleagues - identify the bottlenecks in our process - set alarms to warn us when a client has been for too long on a stage **What do you dislike about Pipefy?** I think the UX is not great. For instance, modifying our pipe and the different stages is a real pain in the ass and it takes too long because the UX is not great. They should have more documentation on how to use Pipefy, I feel the one they have is very basic and doesn't help us use the tool at its maximum. I would also like them to integrate the possibility to send automatic mails to our clients each time that we move a client from one stage to another (like a gmail integration). **What problems is Pipefy solving and how is that benefiting you?** We use Pipefy in My Account Managements team to have a follow up of the admistrative onboarding of our new clients. ### 17. This tool enhances the features of other software. **Rating:** 3.5/5.0 stars **Reviewed by:** Seth C. | Marketing Coordinator, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Pipefy?** I like that it creates a workflow and it can be integrated with things like Slack or Salesforce. Salesforce is a really good tool but it can be hard to keep track of everything sometimes. With Pipefy, it makes things a little bit clearer. I also like that it has a relational database table that can be linked to cards. **What do you dislike about Pipefy?** The desktop version works great, but the mobile app has a lot of issues. Also, The built-in reporting feature doesn't let you report on "connected" database records. **Recommendations to others considering Pipefy:** The best way I could think to describe this, is it's a "nice-to-have" but not a "must-have". So if your company is growing and scaling, this would be a great tool to help you grow. **What problems is Pipefy solving and how is that benefiting you?** It helps to keep us more organized as a team and we keep better track of our processes. ### 18. For managing workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | IT Administrator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Pipefy?** it's the best program for me to manage my IT workflow. it allows me to know what's going on and be in control of the integrated systems at all times and always is at my finger tips. **What do you dislike about Pipefy?** I actually can't think of anything that I don't like with this, it's excellent **Recommendations to others considering Pipefy:** I would say definitely use this program if you want to increase the time you spend managing your workflow on a day to day basis. It'll save you so much time in the long run. **What problems is Pipefy solving and how is that benefiting you?** it allows me to control the IT workflow without really spending too much time on it. it's saved me time and numerous headaches by allowing me to control everything I need to in the click of a button ### 19. Good user Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Pipefy?** I like the user interface, it is very easy to understand. And they have a very good support to the customers, they assist you anytime if you need assistance.And the simple report is very good for the initial customers. It also has the adaptability to adapt the need for the project. **What do you dislike about Pipefy?** I installed the app on the mobile phone. And believe me, the mobile app is very poor. And also the billing system for the one user is not so good. And Also the integration with the other tools is disabled. It seems like most of the features in the under construction phase. **Recommendations to others considering Pipefy:** I would recommend this because it has good features like collaborate with your colleagues easily.It also has lots of features. You can request the trial version of the demo. **What problems is Pipefy solving and how is that benefiting you?** Pipefy has a good features like communication speed, efficiency, integrate multidisciplinary teams, eliminate failures etc. This is very good for internal communication. This is the benefit which I have realized. ### 20. The best Process management tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Cristiano M. | CO-Founder and CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Pipefy?** Very easy to implement throughout my company and team! Pipefy its customizeble to my company's needs! I don't need to buy expensive, boring and hard to implement processes management tool again ;-) I highly recommend! **What do you dislike about Pipefy?** Time tracking will be a great feature in the future. **Recommendations to others considering Pipefy:** Just try the free trial and check for yourself! **What problems is Pipefy solving and how is that benefiting you?** Now I have processes management for all my "important" process in my Marketing Agency! ### 21. Incredible solution for process management of franchisors **Rating:** 5.0/5.0 stars **Reviewed by:** Erlon L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about Pipefy?** The ease of modeling processes. It allows great flexibility to adjust according to the need of each operation. **What do you dislike about Pipefy?** So far I have had none against using the software. Not all functions are available in the android app but it is possible to use the mobile browser and then everything is solved. **What problems is Pipefy solving and how is that benefiting you?** The speed of deployment of the solution is a great differential. ### 22. Straightforward but visuals are not appealing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Pipefy?** Gets the job done but the graphics could be made better to be softer on the eyes. Interesting colors but sometimes can be distracting in terms of its use. **What do you dislike about Pipefy?** graphics could be made better to be softer on the eyes. Need to focus more on the point of the project rather than the physical aspect of the nature of the software. **Recommendations to others considering Pipefy:** Definitely read the instructions carefully and make sure it does what you plan on using it for. Otherwise it can take away from the goal of the project. Visuals are important but not the most important. **What problems is Pipefy solving and how is that benefiting you?** revenue, sales, supply chain logistics, how many we need to ship out/order for ourselves. Anything you could possibly use can be done on Pipefy, it is visually appealing but can be distracting at times. maybe try ### 23. Great tool to organize my process! **Rating:** 5.0/5.0 stars **Reviewed by:** Karine C. | Supervisora de Comércio Exterior, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Pipefy?** Automations and Email template - With pipefy we had a lot of improvements in our process. **What do you dislike about Pipefy?** It would be nice to have more features released in less time **What problems is Pipefy solving and how is that benefiting you?** Before: We didn't have the timeline of our orders. No way to know the lead time of orders. Now we have reports of each step of the process. ### 24. Amazing BPO product. Mediocre support. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2017 **What do you like best about Pipefy?** The product. It's amazing, if you're looking to implement lightweight BPO. All incoming tasks start with an intake form. You can set up any process you want with your team to handle complex processes. It's everything JIRA should have been. **What do you dislike about Pipefy?** Mediocre support. Takes a long time to respond, and nobody really cares about helping you (the support team is actually the sales team, so I can emphasize & I'm not surprised their priorities are elsewhere). **What problems is Pipefy solving and how is that benefiting you?** This is every project manager's dream tool for handling external requests. Great for teams that have to operate a bit like a services bureau (whether internally, or with external clients). Puts messy processes on rails. ### 25. Gets the job done in a timely manner **Rating:** 3.5/5.0 stars **Reviewed by:** Rayshel W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Pipefy?** I see companies use pilefy and the accessibility to use pipefy and the convenience it offers seem to be a great tool to us. **What do you dislike about Pipefy?** The templates are a bit generic, but it does offer convenience so it’s not too much of a dislike. **What problems is Pipefy solving and how is that benefiting you?** Managing a business is tough, but pipefy offers a way to manage how a business is run, making it easier on the management team. ### 26. Interesting platform for work completion **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Pipefy?** It is a thorough platform to take projects or sales from beginning to end. Different steps along the way of the sales process allow for different categories of placement dependent upon the projects completion status **What do you dislike about Pipefy?** Numerous columns to choose that sometimes complicates things and makes processes more complex than they really need to be **Recommendations to others considering Pipefy:** Make sure the depth of which this product goes to is definitely something you need. It is not all that intuitive once you get into it. **What problems is Pipefy solving and how is that benefiting you?** Organization of projects or sales different stages ### 27. Would Rather IT Help **Rating:** 1.5/5.0 stars **Reviewed by:** Kendall C. | Manager of Admissions, Information, and Referral, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Pipefy?** I suppose I like the general idea of it, getting rid of IT, empowering my company. **What do you dislike about Pipefy?** The actual use and implementation takes a lot. **What problems is Pipefy solving and how is that benefiting you?** We were trying to solve having to wait on an IT line, but that didn't really work. ### 28. Pipefy is a great solution **Rating:** 5.0/5.0 stars **Reviewed by:** Luís Carlos K. | Delegado Regional, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2017 **What do you like best about Pipefy?** The cost/benefit is very positive and the platform is very intuitive and practical. I believe that Pipefy fills a market gap not met by other platforms and applications. **What do you dislike about Pipefy?** At the moment there is nothing I do not like. I believe that Pipefy fills a market gap not met by other platforms and applications **Recommendations to others considering Pipefy:** I recommend Pipefy because I have not yet found such an efficient tool for the management of process flows. **What problems is Pipefy solving and how is that benefiting you?** Pipefy allows us to create a dynamic, efficient and effective environment ... (1) integrate multidisciplinary teams, (2) increase communication speed and efficiency, (3) eliminate failures, (4) reduce operating costs, and many other things ### 29. Powerful tool to automate your process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Pipefy?** Pipefy has a lot of amazing features to integrate each step of your process even if many people needs to participate in different moments. **What do you dislike about Pipefy?** It has some limitations about how many automatizations you could programming depending on your plan. The initial one has just 5. **Recommendations to others considering Pipefy:** The number of automates it is the biggest problem. They should be unlimited to be just perfect! **What problems is Pipefy solving and how is that benefiting you?** Pipefy can provide a significantly improvement to your internal communication. In addition, you ensure that each step will be completed before goes to the next stage. ### 30. Pipefy Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Pipefy?** It easy to make sure all departments are working cohesively. **What do you dislike about Pipefy?** I wish there were more advanced settings. **What problems is Pipefy solving and how is that benefiting you?** Analyzing the company's security and evaluating the products being used. ### 31. Endless possibilities for streamlining internal processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2017 **What do you like best about Pipefy?** I used this for streamlining onboarding processes, which it works great. You can customize it however you like, and also **What do you dislike about Pipefy?** Could have a better onboarding/startup guide. I was left with some unanswered questions **What problems is Pipefy solving and how is that benefiting you?** Streamlines communication between departments/people, always know the pipe/"status" of a task ## Pipefy Discussions - [How can I resize cards?](https://www.g2.com/discussions/how-can-i-resize-cards) - 1 comment, 1 upvote - [What's the best way to learn about integrations/APIs on Pipefy? Any article recomended?](https://www.g2.com/discussions/what-s-the-best-way-to-learn-about-integrations-apis-on-pipefy-any-article-recomended) - 1 comment, 1 upvote - [Does it support zapier intergrations](https://www.g2.com/discussions/37886-does-it-support-zapier-intergrations) - 1 comment, 1 upvote - [How could I link one Pipe to the other?](https://www.g2.com/discussions/how-could-i-link-one-pipe-to-the-other) - 1 comment - [View Pipefy pricing details and edition comparison](https://www.g2.com/products/pipefy/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-11+23%3A24%3A08+-0500&secure%5Bsession_id%5D=93add956-af2c-4b5a-b04a-bfae7eb3b441&secure%5Btoken%5D=d68b843f34e1b246caa2c2fa5602285a2570d1cc08966311691d46a65644b6f8&format=llm_user) ## Pipefy Integrations - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) ## Pipefy Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **Customization** - Customization - HR Integrations **Setup** - Activities - Flows - Dependencies - Notifications **Planning** - Processes - Contracts - Content - Requisition **Purchase Requisition and Approval Workflow - Procurement Orchestration** - Notifcations - Workflows - Purchase Orders **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **HR Content** - Knowledge Management - Content Delivery - Document Management **Management** - Updates - Audit Trail - Integration **Execution** - Sourcing - Purchasing - Invoicing **Supplier Management - Procurement Orchestration** - Tracking - Onboarding - Database **Task Automation - AI Agents for HR** - Autonomous Task Execution **Logistics** - Security - Employee Portal - AI **Analytics** - Visibility - Performance - Spend **Generative AI** - AI Text Generation **Spend Management - Procurement Orchestration** - Analysis - Visibility **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Compliance and Risk Management - Procurement Orchestration** - Risk Assessment - Compliance - Audits **Agentic AI - Procure to Pay** - Multi-step Planning **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Generative AI** - AI Text Generation - AI Text Summarization **Workflow Automation - Procurement Orchestration** - Routing - Configuration - Approvals **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **Agentic AI - Procurement Orchestration** - Autonomous Task Execution **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent ## Top Pipefy Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [monday work management](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,464 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,510 reviews)