Pinpoint has really transformed how our recruitment has taken place. By being able to contain all steps required to advertise, review, interview, hire and onboard within the system has made our recruitment process monumentally more efficient.

The process of implementing the system was super smooth. Really love the way implementation is conducted by the system users, but with consistent and attentive support from our Customer Success Manager. I cannot express enough gratitude to Rachel, our CSM, who has been truly fantastic. So helpful, so knowledgeable, and ensured she really understood our needs to best advise on how the system should be set up at each stage.

Since going live, we have been able to post multiple jobs, with a lot of internal positive feedback about how easy the system is to use.

And seeing how many interested potential future candidates are registering with the talent pipeline, it's great to see the increase of engagement with our careers page and number of applicants for live jobs!

Also wanted to note how much I like the continuous feature development - this isn't a stagnent ATS which will get left in the past, definitely one which will grow with industry requirements - in fact, probably lead them! Review collected by and hosted on G2.com.

Nothing to dislike - a fantastic ATS with brilliant employees. Review collected by and hosted on G2.com.

As an internal recruiter, I love how customisable every stage of the recruitment process is within Pinpoint. Creating templates, sign-off workflows and scorecards allows me to create a positive candidate process whether we are doing high volume or smaller hires. It cuts out a lot of the administrative legwork and I LOVE being able to book in several candidates for interviews with a single click, whilst providing them with a 'personlised' experience.

When things dont go right, the live chat with the support team comes to the rescue. They are always available when I need them, and communicate well in advance if they are going to be unavailable due to public holidays etc. The on-demand help videos were super usefule when I started out too. I can also see that the regular updates and improvements come directly from customer feedback, so it feels like you are using something great that is constantly getting better. Review collected by and hosted on G2.com.

The integrations with other platforms and software is still lacking a bit. For example, LinkedIn is still not fully there when it comes to tracking where applications come from. Also the Reporting side of things is still a bit confusing, but that may be down to user error! Also, whilst the customisation of templates si great, it would be helpful to be able to build a one-off interview style within the job window rather than go through the template screen and then back into the job screen once you are done. Minor things, though. You're doing great! Review collected by and hosted on G2.com.

As part of the recruitment team, we use Pinpoint daily and I find it an incredibly useful tool to manage day to day recruitment.

I particularly like the fact you can add comments to both jobs and candidates and you can create sub talent pipelines. Pinpoint also has a good level of customer support with a designated liaision whereby we can book time if required. Review collected by and hosted on G2.com.

When a role is filled, you are no longer able to change the team that can view the role.

Anonymous CV sifitng is too restrcited or not restricted enough - not flexible enough Review collected by and hosted on G2.com.

Pinpoint is a fantastic system that is being improved on frequently. Pinpoint is highly customisable, which is very important for my team. Processes such as requisitions and getting roles approved are seamless and easy to monitor. I also love the candidate view, especially during interviews, it makes it easy to view CVs, collect interview notes and check candidate information easily.

The ability to create the website is also outstanding as well as the onboarding platform.

Pinpoint worked extremly hard to support with integration to our HR system - this was not an easy process for us but this was absolutely not due to Pinpoint.

The support provided is outstanding, i've never waited longer than 24 hours for response to an issue, the team go above and beyond to help and even seek support from the dev team which is very impressive. Review collected by and hosted on G2.com.

There's nothing that i particularly dislike about the system although there are room for improvements which the teams are working on such as:

Insight hub - small but for reporting it would be useful to select things like YTD.

Candidate surveys - This little customisation here, it would be great to send out fuller candidate surveys to collect more data. As well as sending out different surveys depending on the stage which the candidate reached. Review collected by and hosted on G2.com.

-Key integrations - Job postings, LinkedIn Recruiter RSC, Docusign (multiple signatories)

-Excellent self-scheduling tools for managing volume screening/interviews

-Editable recruitment pipelines, interview kits, knock-out questions

-Excellent after-market support - immediate responses to tech queries Review collected by and hosted on G2.com.

-Like most ATS platforms, clear candidate progression metrics depend on creating the correct interview templates at the front end - i.e, differentiating between a Screening call, 1st or 2nd stage interview. This can be done easily though and the implementation team provide excellent support. Review collected by and hosted on G2.com.

I chose to implement Pinpoint when I started my new role because software has been built with a lot of thought behind it. It has clearly been informed by people who have had their struggles with systems that are unintuitively built, frustrating to use, and require multiple clicks to achieve a single action. Everything from creating job descriptions to having sharing links on the same job page make it super easy to find whatever you need within Pinpoint. One of the best features is the automatic creation of calendar events in the interviewer's diary, confidentially i.e. no publicly visible names/details, with a link to the candidate's Pinpoint profile when a candidate books a timeslot. This is automatically done by the candidate who has direct access to the interviewer's integrated calendar, and then the candidate also automatically receives an invitation with the video call link. This is the most seamless interview arranging process I've ever experienced. You are able to move multiple candidates between stages and communicate with multiple candidates as a time all with a couple of clicks. Finally, you can request references with one click because Pinpoint integrates directly with our referencing sotware. I cannot speak highly enough about Pinpoint and the amazing CS team - I use the tool everyday and would not use anything different. Review collected by and hosted on G2.com.

There is no ability to format text when submitting comments about candidates. This makes it challenging to read any lengthy notes. Review collected by and hosted on G2.com.

Our hiring managers have given excellent feedback on the platform, and like how intuitive and centralised everything is.

We love the platform as it is, and we're already looking at what else we can do with the additional features Pinpoint offers, that we haven't yet explored.

The implementation and integration process has been incredibly smooth, with any blockers being on our side, and Rachel Larkin is a star, having been a fantastic source of knowledge and support throughout the whole project. Review collected by and hosted on G2.com.

We are only a month into our go-live, but as of yet, there is nothing that we have come across that has been a downside without a workaround. Review collected by and hosted on G2.com.

It's an empowering ATS that enables TA professionals to drive candidate and hiring manager experience as well as use data to drive change. Review collected by and hosted on G2.com.

I have honestly found that there's nothing I dislike. Any tweaks/frustrations that we had always appear to have a solution whether that's through educating us further or product development.

If pushed to name something, I would say we have a number of templates in play and we'd like to be able to archive those Review collected by and hosted on G2.com.

Pinpoint allows a equitable approach to our recruitment process that helps reduce bias that can occur. As I have begun to learn Pinpoint, I have utilized their Customer Support and Services. I had a question in regards to a feature that did not seem to be working. Over the course of 36 hours, I had 4 people reviewing and communicating with me about the problem, progress, and notification of my messages and questions. They communicated as a team and were able to handle my inquiry with knowledge. It showed they collaborated as a team to accomplish one customer's inquiry with knowledge, expertise, and consistent communication. Review collected by and hosted on G2.com.

Some minor features are limited with the use of redaction of name and contact information, but it is still highly functional beyond these minor inconveniences. Review collected by and hosted on G2.com.

The product is easy to use and has a beautiful interface. Review collected by and hosted on G2.com.

You have to spend a lot of time during initial set up. Review collected by and hosted on G2.com.