Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great software for maintaining all our product data"
5/5
What do you like best about PIMworks?

PIMworks is most helpful for us to maintain all our product data centrally. Also, we can easily maintain our vendor details within PIMworks. It is an all-in-one software for us in terms of our e-commerce ventures Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

Honestly, we do not have any significant dislike for PIMworks. The only area where some improvement could be shown is with their implementation speed, but that is expected with such a product. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Excellent Product Management Software"
5/5
What do you like best about PIMworks?

The efficient copy date feature allows me to copy data from the Master listing to all the variants and marketplaces. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

The different time zones can cause wait times for responses. The different accent of the PIMWorks employees can also make it hard to understand what they are saying over calls. However, over email their English is perfect. Review collected by and hosted on G2.com.

Response from Susang Ramesh of PIMworks

Hey there,

Thank you for such a wonderful review. We are glad that PIMworks has been able to help you reduce your manual data entry tasks and improve your product listing capabilities. Looking forward to working with you for years to come.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best PIM for importing and exporting data in bulk"
5/5
What do you like best about PIMworks?

With the help of PIMworks, we are able to easily import and export data, that too in bulk to multiple ecommerce channels. Also, the support team is super great and helpful Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

Everything is to my liking and I do not have any dislike with PIMworks. Review collected by and hosted on G2.com.

MD
Michael D.
Ecommerce consultant
Mid-Market (51-1000 emp.)
"Good platform for any ecommerce business"
4.5/5
What do you like best about PIMworks?

The ecommerce marketplace integrations that are offered by PIMworks is quite handy and that is something I like very much about it. Apart from that the easness of using the platform is also a nice thing to have Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

The product user interface could be a little better but apart from that everything else is completely fine for me with PIMWORKS. I have no other major complaints Review collected by and hosted on G2.com.

Verified User in Sporting Goods
US
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Onboarding our inventory to PIMworks with support from the PIMs team"
4/5
What do you like best about PIMworks?

The various integrations the platform supports. Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

The loading time is sometimes slow on other (not so popular) browsers, but this has been reported to the tech team, and they're continuously improving. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"PIM software that provides great user experience"
5/5
What do you like best about PIMworks?

The User interface of the PIMworks software is very excellent. It is very easily understandable by my team, and also, PIMworks' support team is top-notch. They cater to all my needs and are very friendly too Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

As of now, I do not have any significant dislike for PIMworks. Everything is running smoothly, and I love using the software for my business needs. All in all, it is an excellent investment for us Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Great PIM software with great support people"
5/5
What do you like best about PIMworks?

The thing that I like best about PIMworks is that it is very easy to customize the software according to our needs. Also, the support team is quite helpful and very are able to use the software perfectly as per our requirement Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

Although the solution is quite handy for us, we were initially finding it difficult to adjust the solution to our business process. But their support team ensured that this process was smooth Review collected by and hosted on G2.com.

Response from Susang Ramesh of PIMworks

Thank you for such a wonderful review. We, at PIMworks, value customer satisfaction more than anything and we are glad that we were able to help improve your business process.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellenet software for ecommerce vendors"
5/5
What do you like best about PIMworks?

The eCommerce channels with which PIMworks integrates are tremendous. There are lots of channels and the API integration and syndication is quite easy and very much effective Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

As long as I have evaluated the PIMworks software, I was not able to find any major hassle or difficulty with the software. It was very smooth and so were the API integrations Review collected by and hosted on G2.com.

Response from Susang Ramesh of PIMworks

Hey!

Thank you for such an excellent review. Our entire team is super thrilled to read this review of yours. We hope to continue our relationship with you for years to come.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"We were able to improve our customer experience with PIMworks"
5/5
What do you like best about PIMworks?

Customizations provided by PIMworks are very good. The team, during the implementation process itself, helped us with all our customizations. Also, the integrations are quite handy Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

As of now, I do not have any considerable dislike for the product. We like using the PIMworks platform as it helps us do our work in a quicker and efficient manner Review collected by and hosted on G2.com.

Shubham G.
SG
Shubham G.
Product Manager
Small-Business (50 or fewer emp.)
"A decent PIM for SMBs and enterprises alike"
4/5
What do you like best about PIMworks?

UI

PIMWorks has a very intuitive UI that makes it easy to navigate through different steps of product lifecycle management.

Features

It has a lot of features in a stable shape. Things like Bulk Management, Asset Management and Bulk Actions make it easier to onboard and start the commerce journey Review collected by and hosted on G2.com.

What do you dislike about PIMworks?

Limitations

I find PIMWORKS very opinionated which makes it a little difficult for larger businesses. For example, this is compulsory to have an attribute group for each attribute. What about the cases where attribute placement is dependent on other factors such as category

Features

It has all the basic features covered that are required by small businesses, however, there is a decent scope of improvement in new features. For example, maintaining the categories from taxonomy is a little difficult, both of them could have been linked up together to make the category management experience better. Review collected by and hosted on G2.com.