
I used Picsart for almost five years and it was very easy for initial setup. When I used it, I appreciated the editing tools, like being able to create collages easily, remove backgrounds, enhance skin tones, change the resolution of pictures, and use filters. Review collected by and hosted on G2.com.
I'm really unhappy with Picsart's customer service. Whenever I have an error or need to reach out to the team, no one replies to my messages. I've sent multiple emails and messages about an issue I had with their pixel campaigns, but I've been waiting over a month without a response. This lack of communication is incredibly frustrating. Also, there was a campaign where I earned money by posting videos on Instagram, but after the cooling period of 20 days, all my earnings were revoked without any explanation. It feels like scammer behavior, and I didn't expect this from Picsart. Review collected by and hosted on G2.com.