Phrase Reviews (1,305)

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Phrase Reviews (1,305)

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4.5
1,305 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of Phrase, highlighting how it simplifies translation tasks and enhances productivity. Many appreciate the platform's ability to streamline workflows and provide effective machine translation, making it a reliable choice for both freelancers and teams. However, some users note occasional issues with customer support and specific file handling limitations.

Pros & Cons

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Maria Carolina F.
MF
Maria Carolina F.
English Teacher
Translation and Localization
Mid-Market (51-1000 emp.)
"Straightforward, Practical CAT Tool with Effective QA Verification"
4.5/5
What do you like best about Phrase?

Phrase is very straightforward, practical and easy to use for the ones who already know other CAT tools. The "copy source to target" and "insert tag" features make the work easier, and the QA verification is very effective. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

The concordance search is not very practical; it would be easier to select the text and hit a key, like on other tools. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review Maria. It's great you find Phrase to be straightforward, practical and easy to use. Thank you for your feedback on the search, we value insights from our users to help improve the platform.

EA
Eva A.
CEO
Small-Business (50 or fewer emp.)
"Phrase Streamlines Lithuanian Translation Workflows"
5/5
What do you like best about Phrase?

Phrase helps us manage translations, terminology, and review workflows in one place. It makes working across books, articles, websites, and other Lithuanian-language projects much more organized. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

The initial setup can feel complex, and some advanced features take time for new team members to learn. But other than that - it's great. Review collected by and hosted on G2.com.

Analía S.
AS
Analía S.
Senior Administrative Assistant
Small-Business (50 or fewer emp.)
"The Most User-Friendly Platform—Fast, Helpful, and Easy to Navigate"
5/5
What do you like best about Phrase?

This is the most user-friendly platform I’ve ever used. The interface is fast, resources are easy to find, and the tools are genuinely useful and always close at hand when I need them. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Nothing to complain about—I like everything about the platform. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks so much for leaving a review, it's great you have nothing to complain about - thats what we like to hear! And that you find Phrase the most user-friendly platform you've ever used with a fast interface and useful tools.

Sarah S.
SS
Sarah S.
Executive Operations & Project Lead
Enterprise (> 1000 emp.)
"Ease of Use, Enhances Translation Quality"
5/5
What do you like best about Phrase?

I find that the Phrase Localization Platform makes translation work much easier because it automatically inserts any repeats or offers suggestions based on previously translated text. The QA feature allows me to ensure better quality as I can spot errors like typos, extra spacing, and punctuation that I might have missed. I really like its ease of use and find it intuitive. The dashboard is very clear and quick to understand, and instruction information is easy to find online. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

The confirmation function can sometimes be a little slow. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Sarah, thank you so much for taking the time to share such a thoughtful review! It's really meaningful to hear how the automatic repeat insertion and translation suggestions are making a tangible difference in your day-to-day work. It's also great to hear that the QA features are helping you catch errors and maintain quality.

We appreciate you flagging the occasional slowness with the confirmation function. We are always working on improving the platform for user experience so feedback is appreciated.

Dr Mohammed A.
DA
Dr Mohammed A.
Small-Business (50 or fewer emp.)
"User-Friendly, Feature-Rich Translation Management Tool"
4/5
What do you like best about Phrase?

I like that Phrase is user-friendly and easy to use. The pricing is also appealing to me since it offers a lot of features that are usually found in more expensive options. I appreciate how it allows me to manage my projects easily and follow up with my fellow translators. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Sometimes, it is difficult for Phrase to open or crack formats such as PDF. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review Mohammed, we're glad you find Phrase user-friendly and value for money considering the vast amount of features for the cost. We appreciate your feedback on PDFs, this is exactly the kind of stuff that helps us improve the platform for future enhancements so I will feedback this to the team.

Marián A.
MA
Marián A.
Co-founder of Agora Community
Small-Business (50 or fewer emp.)
"A complete and easy to use Localization Platform"
4.5/5
What do you like best about Phrase?

What I like best about Phrase Localization Platform is its Ease of Use, to have relevant information accessible, and the comments section, to quickly interact with team members and developers. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

What I dislike about Phrase Localization Platform is the Search option regarding retrieving the legacy from previous translations or contrasting different documents or overall text for context. Review collected by and hosted on G2.com.

Response from Brittany Nelson of Phrase

Marlán, thank you for sharing what you like best about our platform, including the ease of use and the ability to interact with team members and developers. Thank you also for your feedback about the search option - It's important to hear what's not working for you too.

Justin F.
JF
Justin F.
Senior software engineer
Mid-Market (51-1000 emp.)
"Effortless App Localization with Rapid Turnaround"
5/5
What do you like best about Phrase?

I like using the Phrase Localization Platform for translating our mobile and web applications into 14 languages. It's easy to use and offers a rapid turnaround. I also appreciate the easy tools provided for managing translations. The integration with our translation company is pretty seamless, and we can get translations from translators who are knowledgeable in our field, ensuring that the terminology isn't lost. The ability to submit requests for translations using our existing terms allows us to translate new features quickly, typically within a few days. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Slightly better integrations with providers would be nice. We always have to select a glossary for each language even though there's only one with the provider. Also, we don't really use the feedback system that the system provides, but bubbling up problems that the translators are bringing up when needed would be nice. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for your feedback, we're glad think Phrase is an effective platform for easily submitting translation jobs to translation providers. It's good hear you're now set up and using the platform effectively with your team.

Enock N.
EN
Enock N.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Smooth Transition, User-Friendly Interface"
5/5
What do you like best about Phrase?

I find the Phrase Localization Platform to be quite a friendly user experience. The preview feature helps me understand the context better and shape my choice of words more precisely. The initial setup was very smooth, which I appreciated. After switching from MemoQ because our clients preferred Phrase, I found it more friendly, and we decided to stick with it. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

The option of accepting the assignment could be improved. I would love it if the option were visible on the first page, and once you click accept under the status, it should be accepted right there without taking you to another new page. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for leaving a review, we're glad you find initial set up smooth and that you find it a user friendly experience, especially over memoQ which you switched from. We take on board you feedback of improvements and I will pass these along to the relevant team as we're always looking for ways we can improve our user experience.

Roy C.
RC
Roy C.
Translator
Small-Business (50 or fewer emp.)
"Phrase: An Agile, Practical CAT Tool on Desktop and Online"
5/5
What do you like best about Phrase?

Phrase is by far the most agile and practical CAT tool, both the desktop app as the online version. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I really miss the option that allows to propagate segments (and also ask for confirmation (optiona) to replace confirmed segments) into the previous confirmed segments, as this leads to inconsistencies when you make a change further in the document. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review Roy, it's great you find Phrase to be the most agile and practical CAT tool.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Streamlined Project and TM Management for Consistent, High-Quality Translation"
4/5
What do you like best about Phrase?

I think one of the biggest advantages of Phrase is the management of projects, termbases, translation memories and other related materials. With all the structures and user-friendly interface in place, one can focus solely on good-quality, consistent translation. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Extended response time in bigger translation jobs, very poor standalone Phrase desktop app, and price increases. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review, it's great you find one of the biggest advantages of Phrase to be the management of projects, termbases and translation memories. Not to mention the user-friendly interface which allows focus on getting the job done. We're sorry you sometimes experience slower response times with bigger projects, this is valuable feedback for our product team to support future enhancements .