Phrase Reviews (1,304)

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Phrase Reviews (1,304)

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4.5
1,304 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and ease of use of Phrase, highlighting how it simplifies translation tasks and enhances productivity. Many appreciate the platform's ability to streamline workflows and provide effective machine translation, making it a reliable choice for both freelancers and teams. However, some users note occasional issues with customer support and specific file handling limitations.

Pros & Cons

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Grzegorz R.
GR
Grzegorz R.
Business Owner
Small-Business (50 or fewer emp.)
"Phrase Localization Platform Review (A few thoughts from professional technical translator)"
5/5
What do you like best about Phrase?

Frankly to say, have been using both Phrase Web and Phrase Desktop for several years, since the very beginning of this platform.

What I like?

I love that I can accept the project under Phrase Web, download the joined file and then continue ONLINE under Phrase Desktop with all settings. This is very useful for me as a professional translator.

Phrase Desktop features and pros:

- Very easy UI and layout

- Powerful tool - very light and fast, I can use it even on my ultrabook

- Processing e.g. 120 k word project with MTPE is very fast, scrolling works brilliant, filtering out segments works like a hurricane, almost at no time!

I love compatibility with RWS Trados Studio 2024, memoQ and other CATs Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I do not like the file limit when I accept projects with more that 600-700 files.

Another problem is terminology management - at my work, I am focused on optimization and I use customized glossaries with terminology.

The feature for adding new terms requires me to use the schortcut twice and then to click required option. This does not streamline my process.

Now I use the maintenance version of Phrase Desktop - 26.2.1.

I am very disappointed that this desktop tool will be no longer developed. Please reconsider further develepment, indeed!

Belevie my word of mouth: this tool is worth more than it may look like! Review collected by and hosted on G2.com.

Iva K.
IK
Iva K.
Subtitle Translator
Mid-Market (51-1000 emp.)
"AI-Powered Localization with Flexible Format Support"
5/5
What do you like best about Phrase?

I really appreciate how the Phrase Localization Platform can upload almost anything and keeps the format, numbers, and the number of sentences clear. It uses AI to make translations faster, which is really helpful for speeding up the process. We use the Phrase language AI quite a bit. We also use Phrase strings and Phrase TMS, and I almost use all the features. I'm happy with them. The initial setup was quite intuitive although it took me some time, I always found what I needed and it wasn’t so difficult. It's user-friendly and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Well, the pricing model is a little bit strict. Because you pay for the AI units. You pay for a number of strings or keys that are like, hung up in Phrase. So this is something that could mean the price will go really up. For instance, for an agency, the price could be really expensive. Review collected by and hosted on G2.com.

Response from Brittany Nelson of Phrase

Thanks for your review, Iva! It's great to hear your perspective as a PM, we're glad to hear the setup is working well and allowing you to monitor your projects from a higher level.

Jenny H.
JH
Jenny H.
Small-Business (50 or fewer emp.)
"Simplicity and Intuitiveness Redefined with Phrase"
5/5
What do you like best about Phrase?

I like that Phrase is simple, without any extra frills or distracting imagery. It's straightforward and helps me with my translation work, making it easy to find what I'm looking for. It simplifies the translation process, allowing me to keep my translations consistent by easily finding and filtering words and phrases. The QA process is also very helpful for catching extra spaces, missing tags, and ensuring vocabulary consistency. The setup was very easy for me since I'm familiar with similar tools, and I find Phrase to be very intuitive if you've used CAT tools before. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I would like to have a function where I can filter out fuzzies with a specific percentage. Like, for example, I would be able to find everything between the range of 95 and 90%. And so on, just like you have in memoQ. So that's missing from Phrase. Unless it's juts that I haven't found it... Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review Jenny, we're so glad that Phrase helps you with your translation work and is straightforward and simple to you. For fuzzies, that is something that possible more or less in the TMS editor.

See how Phrase improved
Raquel C.
RC
Raquel C.
Auxiliar de gestión de proyectos
Small-Business (50 or fewer emp.)
"Plataforma Intuitiva y Rápida con Memoria de Traducción Óptima"
5/5
What do you like best about Phrase?

Me parece que Phrase es una plataforma muy intuitiva que funciona muy bien y tiene una respuesta muy rápida. Me gusta mucho cómo funciona el tema de la memoria de traducción, guarda muy bien las distintas traducciones, y en general es fácil adaptarse a trabajar con ella. Además, la configuración inicial fue súper fácil y no tuve ningún problema desde el principio. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Bueno, quizá el tema de la traducción automática todavía está un poco en pañales. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for the review, it's amazing to hear you have nothing bad to say about Phrase and that you find it intuitive with everything you need.

Peter B.
PB
Peter B.
Self Employed
Small-Business (50 or fewer emp.)
"Easy, Web-Based Translation with Smooth Setup"
5/5
What do you like best about Phrase?

I like Phrase for its ease of use and how quickly I can translate documents. It's really convenient that I can access the editor from any browser, no matter where I am. These are the biggest advantages for me. The initial setup of Phrase was extremely easy, and transferring our previous work and translation memories into Phrase went really smoothly. I've been using Phrase for many years, and I would definitely recommend it to anyone. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Sometimes the segments don't align even when machine translation is activated. There are some glitches from time to time. Not a deal breaker, but they do appear occasionally. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for your review Peter. It's great you find Phrase easy to use and quick for translating documents. We're glad you found the initial setup of Phrase extremely easy and transferring your previous work and translation memories into Phrase went smoothly. Your feedback on the segments sometimes not aligning is heard and we aim to improve any glitches are users find so I shall feedback this to the team.

Poul M.
PM
Poul M.
Teacher Trainer (Voksenunderviser)
Small-Business (50 or fewer emp.)
"Pleasant Interface and Smooth Workflow"
4.5/5
What do you like best about Phrase?

Pleasant interface and smooth workflow. The setup is user-friendly, especially with the Termbase and Translation Memory.

I’ve used Phrase for several years, and I believe it’s the most user-friendly CAT tool I’ve worked with so far, even compared with a remote CAT I used for 25 years. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

With some of my clients using large TMs, I very often end up with hundreds (and hundreds) of false positives in the QA that I have to deactivate in order to deliver a job. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review, it's great to read you find Phrase has a pleasant interface and smooth workflow, with a user-friendly set up.

viral p.
VP
viral p.
Translator
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Stellar Support"
4.5/5
What do you like best about Phrase?

I find the Phrase Localization Platform really user-friendly in all terms. The platform is just perfect in my point of view, and considering my working., though I appreciate their continual efforts towards perfection in every parameters. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

The initial setup seemed a bit of a challenge at first, but as I got along and followed the guided instructions and steps, it became very easy and quick. So technical I do not have anything to dislike about the platform yet. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Phrase is a great TMS tool that cuts down my tasks as a Project Manager"
4/5
What do you like best about Phrase?

The UI is very friendly and easy to use, even for beginners or for new translators who are just getting started. Its support is also quite good, and even with their new AI support system I have to say that it works better than expected. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

When working on bigger files, the CAT web editor lags quite a lot when trying to lock/filter segments and makes my work as a PM a bit more delicate.

The one thing that is really making me doubt more its uses is the lack of integrations with CMS or PIm software. A lot of our clients need this type of integrations and Phrase is lacking a few useful ones. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for sharing your review of the Phrase platform, it's brilliant to hear you think Phrase is a great TMS tool that helps you to cut down tasks. We work hard to make the product the best it can be for our customers, so hearing you find the UI very friendly and easy to use, even for beginners, is a plus! We try to make sure Phrase has as many useful integrations as possible so we're sorry to hear you couldn't find the ones you find most useful for your work.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy-to-Use Translation Management Platform"
5/5
What do you like best about Phrase?

What I like most about Phrase is its user-friendly interface and efficient workflow. It makes translation tasks easier to manage, helps maintain consistency, and saves time with its automation features. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

While Phrase is a powerful platform, some advanced features can take time to learn. Occasionally, the interface feels a bit overwhelming for new users, and performance can slow down when working on large projects. It would also be great to see more customization options and improved reporting features. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for this thoughtful review! We're glad Phrase's automation and centralized workflow are saving you time and keeping translations consistent. We hear you on the learning curve for advanced features and the need for more customization and reporting options, we have a great help center and bootcamp webinar series on our Phrase YouTube. Also, if you are still stuck our support team are always on hand to help you out.

Fernando S.
FS
Fernando S.
Traductor / Intérprete
Small-Business (50 or fewer emp.)
"Intuitive Platform that Facilitates Translations"
5/5
What do you like best about Phrase?

I really like the ease of use of the Phrase Localization Platform, it's definitely a standout feature. I also appreciate that the system is divided by segments, which makes the translation and error correction process easier. The already established translation memories are very useful for working with different clients. Additionally, I find the platform very useful and easy to use, which encourages me to give it a rating of 10. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Sometimes I have trouble accessing the platform, I don't know if it's due to technical issues, but eventually I get in and everything works perfectly. Review collected by and hosted on G2.com.