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14 Phrase Express Reviews
This is one of my favorite products. It has helped me tremendously time-wise with my client notes. Review collected by and hosted on G2.com.
I honestly can't think of anything. It's such a great product! Review collected by and hosted on G2.com.
- Quick to setup and use
- Also quick to post the snippets unlike some competition which has delays that cause you to pause while they work
- Mostly intuitive to use for basic text expansion functionality
- Ability to share a library Review collected by and hosted on G2.com.
- Constant bugs (over 5 years of usage on and off) that move the cursor within some webpages and software which means 1 sentence can take you 10-15 seconds longer to type as you fix the errors it introduces
- No support for bugs, even if they mean you cannot use the software as advertised through no fault of your own
- The key system is specific to your OS, so if you have a Mac at work and Windows laptop at home like me you must pay twice, which with the bugs that render this useless, puts you out of pocket for no good reason. I understand development costs for different platforms is probably why they do this, I don't have to like that as an end user. Review collected by and hosted on G2.com.
Lots of macros and text blocks, saves time. Review collected by and hosted on G2.com.
Documentation is not good and customer support is awful. You are on your own with this product and need to figure out most things yourself. Unless you want to pay extra for consulting, forget about useful technical support. Review collected by and hosted on G2.com.
I love the the way it saves my time while I am writing some emails or making a report or notes on any text editor. Review collected by and hosted on G2.com.
I haven't face any issue while using Phrase Express thus, no dislike. Review collected by and hosted on G2.com.
The phase menus can be pinned to any desktop. It's a nice tool, easy to use and easy to customize.The built-in Clipboard Manager provides quick access to earlier clipboard contents.A portable edition runs from a USB thumb drive without installation. Review collected by and hosted on G2.com.
I dislike the saving of some of my backups. Be sure to save your data. Review collected by and hosted on G2.com.
I appreciate the ease of the user interface for Phrase Express. It's extremely approachable and easy to understand, even for beginners. Review collected by and hosted on G2.com.
The process is a bit tedious and time-consuming, especially if you're not tech-savvy. Review collected by and hosted on G2.com.
I've used PhraseExpress for about 7 years and it has been a huge time saver. I have many shortcuts to quickly type out templates and responses to support emails, frequently asked questions, troubleshooting steps, steps taken and many more. Be sure to take advantage of the macro features like automatically inserting dates etc. Review collected by and hosted on G2.com.
No downsides that I can think of. Very well designed and thought out. It proves it's value repeatedly as you use it consistently every day and find new uses. Review collected by and hosted on G2.com.
Pricing was reasonable, if only it was honest. The software itself works, just be cautious that you are not actually paying for a real lifetime license. Review collected by and hosted on G2.com.
They advertise their pricing as lifetime, one time fee, but in reality you will have to pay for it again... here's how they get you.
The "lifetime" license is only good for whatever software version you got, so you don't get any updates. So if you failed to read the fine print and noticed their "you are responsibly for backing up the installer because we don't keep archives of old installations" then you're screwed, you have to pay for all your licenses again.
Phrase express is a scam and should consider switching to honest and transparent pricing. I will not be paying for another 5 "lifetime" team licenses with this scam company. Review collected by and hosted on G2.com.
It's very easy to create phrases that include formatting, color, hyperlinks and more. Review collected by and hosted on G2.com.
There's nothing that I've found so far that I dislike. Review collected by and hosted on G2.com.
