Dale D.
DD
Dale D.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Streamlined CRM-to-Dialer Integration That Works"
4.5/5
What do you like best about PhoneBurner?

It does a great job integrating a CRM into a dialing system that is streamlined. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Customer Service can be hit or miss. AI chat bots are typically less than helpful. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thank you for the review and feedback. We’re glad PhoneBurner is helping you connect with more prospective clients and that the CRM-to-dialer workflow is delivering value for your team. We also appreciate the honest feedback on support and AI chat experiences—those insights help us continue improving. Thanks again for being part of the PhoneBurner community!

Johnny G.
JG
Johnny G.
New Business Rep
Small-Business (50 or fewer emp.)
"Fast Dialing Experience, Slight Setup Hiccups"
5/5
What do you like best about PhoneBurner?

I like PhoneBurner's speed dialer feature and the one-click solutions for sending emails and scheduling meetings, which help me keep the speed of my dials going. These features really help me stay focused, as I can get easily distracted, and they eliminate the time spent typing in phone numbers. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

The setup was a little bit clunky, and having a setup checklist would have made it more efficient. While it was pretty easy to get going, I found the advanced features a bit difficult to set up. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thank you for the 5-star review! We’re glad the speed of the dialer and one-click email and scheduling tools are helping you stay focused and dial fast — that’s exactly what PhoneBurner is built for.

We also appreciate your feedback on setup and advanced features. Insights like yours help us continue improving onboarding and making the platform even smoother to get up and running.

Thanks again for being part of the PhoneBurner community!

BG
Bela G.
CEO & Founder of IMG Properties LLC
Small-Business (50 or fewer emp.)
"Game-Changer for My Business!"
5/5
What do you like best about PhoneBurner?

PhoneBurner has been nothing short of transformational for my team and me. From day one, it’s increased not just the quantity, but the quality of leads I’m able to convert. The software is incredibly intuitive and easy to use—no steep learning curve, just straight-up productivity.

What really sets PhoneBurner apart is how much it empowers scalability. The ability to quickly add seats as my team grows has been a game-changer, allowing me to scale my business faster than I thought possible. The built-in CRM is everything I need—clean, efficient, and designed to actually help you close more deals, not just manage contacts.

My team has thrived immensely since we made the switch. Our efficiency is through the roof, and we’re hitting numbers we used to think were out of reach.

Bottom line: Don’t sleep on PhoneBurner. If you're serious about taking your sales or outreach to the next level, this is the tool you’ve been waiting for. I’m a fan for life. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

When I first started using PhoneBurner, I ran into a bit of a hiccup importing files with a large number of data points. It was frustrating at first—but what really impressed me was how prompt, professional, and on-point the support team was.

They responded quickly, walked me through the solution step by step, and made sure everything was running smoothly. You can tell they genuinely care about their users and want you to succeed.

Since then, it’s been smooth sailing. The software is powerful, easy to use, and has made a huge difference in how efficiently I operate. And knowing I have a top-tier support team behind me just gives me even more confidence in using the platform every day.

Highly recommend—not just for the features, but for the people behind them. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thank you for such a thoughtful review! We’re delighted PhoneBurner has helped your team scale and succeed, and we’re proud our support team could make the difference when you needed it.

Nick P.
NP
Nick P.
Insurance Agent
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly with Outstanding Onboarding Support"
5/5
What do you like best about PhoneBurner?

It is very user-friendly. The sales and onboarding staff make sure you are comfortable with each feature before moving on to the next. It is easy to implement the software into my daily workflow, and the automations will make moving through each call smooth. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I wish the automated emails would allow sending PDF files as email attachments Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thank you so much for the 5-star review! We’re thrilled to hear that PhoneBurner has been easy to adopt and that our sales and onboarding teams helped you feel confident with each feature. Making it simple to fit into your daily workflow — and helping you move smoothly through each call — is exactly what we aim for.

Regarding automated emails and PDF attachments, you may want to explore our SmartSender feature. Many customers use SmartSender to send more personalized follow-up emails and include links to PDFs or other resources, and it often ends up being a great fit for workflows like the one you described. Our support team would be happy to walk you through it if helpful.

It’s awesome to hear that PhoneBurner is helping you significantly increase your daily dials — best of luck hitting (and exceeding!) those call goals. Thanks for being part of the PhoneBurner community!

Cristofer R.
CR
Cristofer R.
Small-Business (50 or fewer emp.)
"Effortless Cold Calling & Lead Tracking"
5/5
What do you like best about PhoneBurner?

I find PhoneBurner really helpful for cold calling. The CRM is great because it helps me keep track of my calls and potential leads. I really like its non-telemarketer feel, which makes it more pleasant to use. Also, I appreciate the CRM and folder system that they have. Plus, the setup was extremely easy for me. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing yet Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thank you for the fantastic review! We’re glad to hear PhoneBurner is making cold calling more efficient and helping you stay organized with your leads. It’s great to know the setup was smooth and that the experience feels natural and easy to use and that’s exactly what we aim for. We appreciate you being part of the PhoneBurner community!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Automation with Stellar Support"
5/5
What do you like best about PhoneBurner?

I like how easy the user interface is and how everything is done well with PhoneBurner. The support team is amazing and they are very knowledgeable about their product and setting things up. The initial setup was very easy with their team. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

The only issue that we had initially was when we mapped phone numbers, the phone numbers were not popping up. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thank you for the wonderful review! We're thrilled to hear that getting started was such a smooth experience and that our team helped make setup easy from day one. It's especially rewarding to know PhoneBurner is helping automate your dialing process and keep outreach moving efficiently. We appreciate the feedback on the phone number mapping issue and are glad it was resolved. Thanks for trusting PhoneBurner to power your outreach efforts!

Jonathan A.
JA
Jonathan A.
"Saving Time with Stellar Support and Efficient Integration"
5/5
What do you like best about PhoneBurner?

I appreciate PhoneBurner’s responsive support team. They promptly assist us by hopping on calls and dedicating an individual support person to address our needs. The quick response to support emails, usually in under twenty minutes, is impressive. I find the platform extremely helpful in managing and organizing a large database for outbound calls. The capability to upload, manage, and process leads efficiently, along with the powerful search functionality, is invaluable. The saved search functions bring crucial data to the forefront, aiding call agents like me significantly. I value the power dialer feature that helps rotate numbers and manage their health against spam flags. Also, the ability to send emails based on call dispositions and access to email templates enhances efficiency. Using PhoneBurner has notably saved me time, which is crucial in sales. I have everything I need from PhoneBurner, and highly recommend it to others based on my positive experience. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Not much to dislike Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thanks so much for this thoughtful review — we really appreciate you taking the time to share your experience. I’m glad our support team have been responsive and helpful — we know fast, hands-on support makes a big difference. It’s wonderful to hear the platform’s upload/lead management, saved searches, and power dialer features (and spam-health rotation) are streamlining your outbound process, and that disposition-triggered emails and templates are boosting efficiency for your agents.Thank you for recommending PhoneBurner, and we look forward to continuing to provide you with stellar service!

Manzo .
M
Manzo .
"Effective Power Dialer, Needs UI Improvement"
4.5/5
What do you like best about PhoneBurner?

I find the setup of PhoneBurner to be fairly straightforward, which made the initial experience smooth and easy. I really appreciate the power dialer feature, as it is exactly what I need for my tasks. The ability to reach more contacts is incredibly beneficial, aligning perfectly with my goal to generate more sales. Using PhoneBurner, I am consequently able to enhance my efficiency. Despite only needing the power dialer, I value the fact that if it performs well, it's sufficient for my requirements. Furthermore, I have a strong inclination to recommend PhoneBurner to others who have similar needs, as it effectively addresses those key requirements. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I found the interface somewhat more complicated than it needed to be. Although it wasn't too bad, it was a little tricky to figure out how it worked. I believe that simplifying the user interface could improve the overall experience. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thanks so much for the great review! I’m really glad the power dialer is helping you reach more contacts and close more sales — that’s what PhoneBurner is all about.

We also appreciate your feedback on the interface — we’re continuously working to make things simpler and smoother, and insights like yours really help us improve.

Thanks again for the recommendation and for being part of the PhoneBurner community!

CB
Chance B.
Sales Representative
Small-Business (50 or fewer emp.)
"Minimal Clicks, Highly Customizable Folders for Easy Follow-Ups"
4/5
What do you like best about PhoneBurner?

Minimal clicks to get to next dial. custom folders and ruled based on call dispositions. makes it very easy to organize follow ups in different buckets. very cutomizable Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

audio quality isn't always the best on calls. no setting to call only mobile numbers and skip office lines Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thanks for the great review! We’re glad PhoneBurner’s minimal-click dialing, customizable folders, and disposition-based rules are helping you move faster and stay organized with follow-ups.

We appreciate your feedback on call audio quality and number selection — that input helps us continue improving the platform. If you ever need help optimizing call quality or workflows, our support team is always happy to assist.

Thanks again for being part of the PhoneBurner community!

Paul L.
PL
Paul L.
Small-Business (50 or fewer emp.)
"Effortlessly Set Up Auto Dialer with Great Support"
4/5
What do you like best about PhoneBurner?

I like the ease of use of PhoneBurner, which makes setting up very easy. The system has the do not call list scrubbing and the auto dialing in place, solving some key problems for me. It was also the best system I could find for a competitive price. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I do not have any dislikes as of yet Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner
Edit edit

Thank you for the great review! We’re glad to hear PhoneBurner has been easy to set up and is helping streamline your dialing and DNC compliance. It’s awesome to know you’re seeing strong value at a competitive price and that’s exactly what we aim to deliver. We appreciate you choosing PhoneBurner and look forward to supporting your continued success!