--- title: PhoneBurner Reviews meta_title: 'PhoneBurner Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how PhoneBurner works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-07-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # PhoneBurner Reviews **Vendor:** PhoneBurner, Inc. **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.7/5.0 **Total Reviews:** 289 ## About PhoneBurner PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages \> 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today. ## PhoneBurner Pros & Cons **What users like:** - Users love how PhoneBurner’s **time-saving features** streamline workflows, enhancing efficiency and eliminating manual tasks. (33 reviews) - Users commend the **ease of use** of PhoneBurner, appreciating its seamless integration and time-saving features. (30 reviews) - Users commend PhoneBurner's **exceptional customer support** , highlighting their responsiveness and helpfulness during onboarding and issue resolution. (18 reviews) - Users celebrate the **efficiency** of PhoneBurner, finding it easy to use and ideal for enhancing productivity and sales. (18 reviews) - Users praise PhoneBurner's **exceptional customer service** , highlighting quick responses and effective problem-solving during calls. (18 reviews) - Effective (15 reviews) - Features (15 reviews) - Lead Generation (14 reviews) - Easy Setup (13 reviews) - CRM Integration (12 reviews) **What users dislike:** - Users are frustrated by the **dialer limitations** of PhoneBurner, particularly the lack of customizable call list increments. (8 reviews) - Users note the **high cost** of PhoneBurner, especially for agencies needing affordable client accounts. (8 reviews) - Users find the **missing features** of PhoneBurner limit its efficiency, especially regarding CRM integration and dialing options. (7 reviews) - Users find the **call functionality limitations** frustrating, as it complicates contacting individual leads efficiently. (6 reviews) - Users face **integration issues** with PhoneBurner, requiring extra workarounds for CRM and calendar compatibility. (5 reviews) - Users find the **learning curve steep** , citing complexity in setup and a need for a simplified interface. (4 reviews) - Recording Issues (4 reviews) - Sequence Issues (4 reviews) - Limitations (3 reviews) - Limited Access (3 reviews) ## PhoneBurner Reviews ### 1. PhoneBurner saves me hours a day! **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy R B. | Vice President Akron Mortgage Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about PhoneBurner?** I like that I can customize my messages before I strat dialing. The ease of uploading my client database was awesome as well. **What do you dislike about PhoneBurner?** Can't really think of a downside to PhoneBurner **What problems is PhoneBurner solving and how is that benefiting you?** Time is my biggest enemy and PhoneBurner saves time. ### 2. Perfect for making outbounds in the mortgage industry. **Rating:** 5.0/5.0 stars **Reviewed by:** Richard L. | Mortgage Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about PhoneBurner?** It's easy to use and it's cloud-based, saves me time **What do you dislike about PhoneBurner?** Nothing yet, seems to be great... I have no complaints. **What problems is PhoneBurner solving and how is that benefiting you?** A lot of my time is spent on originating files and managing a pipeline. Somehow I have to fit in selling/outbounds and this software makes it a lot easier to get it done. ### 3. New Customer Positive Experience with Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about PhoneBurner?** We just recently started the process and the training has been excellent. We spilled over the 1 hour mark so our rep provided us with a 2nd training for 1 hour to finish our set up process! **What do you dislike about PhoneBurner?** So far so good but the only thing I wish phone burner had is a notification when you want to record a call. It is illegal in Maryland to record without permission. **What problems is PhoneBurner solving and how is that benefiting you?** We need to make lots of calls quickly as we have so many people in our CRM that are sitting idly. ### 4. Stop Trying to Reinvent the Wheel! Get 10x the Appointments in Less Time!! **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip L L. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about PhoneBurner?** The convenience of uploading and having an efficient system of contacting and managing lead appointments with my existing CRM. In comparison to other platforms, this fits a lot better for my needs professionally. **What do you dislike about PhoneBurner?** The only issue I had was having the challenge of processing so much information without the initial consultation. The videos by themselves did not clarify how to discern different lead types, but it became more apparent once I spoke to Rachel Chavez. **Recommendations to others considering PhoneBurner:** Schedule an initial onboarding consult before you dive into the videos. The humanistic element provides more clarity, confirmation, and correction to any impulsive notions if you only watch the videos on YouTube. The immediate feedback and guidance provided helped me tremendously. **What problems is PhoneBurner solving and how is that benefiting you?** As stated, the problems I will be solving with PhoneBurner include managing and organizing my lead generation more effectively. Starting a business part-time has its own set of challenges; PhoneBurner provides more opportunities to give a polished business look that is still professional in the digital sphere. ### 5. No Complaints for me **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about PhoneBurner?** Speed is the best. I cant belive how fast things go **What do you dislike about PhoneBurner?** Confusing placing new files. Navigating the files is tuff. **What problems is PhoneBurner solving and how is that benefiting you?** Fast callls things go really fast. ### 6. Phone Burner 's Onboarding Process is Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Virginia C. | Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about PhoneBurner?** The one-on-one onboarding sessions made launching this new software a very straightforward and simple process. When it became clear that we would not finish everything in the first session, a second was scheduled on the spot, and the onboarding specialist gave us a list of what we needed to prepare for the second session. That alone saved us a ton of time. **What do you dislike about PhoneBurner?** Since we will have agents using this system in multiple time zones, it would be good if we were able to sync to more than one calendar. For now, we will stick with scheduling appointments in a separate calendar. **What problems is PhoneBurner solving and how is that benefiting you?** Our agents do not have time for the thousands of cold calls we need to make. The automated voicemails and emails alone made our calls more effective from the beginning. Eventually we plan to integrate with Salesforce and expect to see an even bigger impact on the quality of our leads database. ### 7. Phoneburner will change your life **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin D. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about PhoneBurner?** Ease of use. Phoneburner is very easy to use. If you have a CSV file of your clients you can add them quick and even customize your fields to show up when you call them. **What do you dislike about PhoneBurner?** It does not have a mobile app. Because I use this as my crm, It would be nice to have a mobile app to use. **What problems is PhoneBurner solving and how is that benefiting you?** I can make 80 calls in just one hour. That includes cold calls and lead calls. It even allows me to leave a generic message and send an email. ### 8. PhoneBurner **Rating:** 4.0/5.0 stars **Reviewed by:** David H. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about PhoneBurner?** You can leave VM and send emails all in one step. **What do you dislike about PhoneBurner?** PhoneBurner does what it says it does. Nothing to dislike **What problems is PhoneBurner solving and how is that benefiting you?** Not sure ### 9. Great Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron B. | Branch Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2022 **What do you like best about PhoneBurner?** Easy to use and get setup for what I wanted to do. **What do you dislike about PhoneBurner?** The setup did take a good time commitment. **What problems is PhoneBurner solving and how is that benefiting you?** Takes a little bit of knowledge to setup and time. Anybody committed to growing their business is missing out without using this. ### 10. Great App & Customer Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about PhoneBurner?** So far this has been a great app for our sales team. We've integrated with Hubspot and it works well. It's created efficient use of phone prospecting time and automates the simple follow-up email and voicemail task. **What do you dislike about PhoneBurner?** I don't dislike anything about it, I'm looking forward to the more native integration with Hubspot, I think that it is a great app thus far. **Recommendations to others considering PhoneBurner:** Do it, it's worth the cost. **What problems is PhoneBurner solving and how is that benefiting you?** The main benefit is giving our sales guys the autonomy to run their call cycles in an organized and effective manner. The one-click automation tools save a lot of time and allow us to create multiple touchpoints throughout the client journey. It is much easier for the guys to get through their mandatory call numbers and to be able to sort and refine their contact lists for future use. ### 11. Phone burner is an awesome dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about PhoneBurner?** I like all of the customizable Options like adding my scripts to the dialer and being able to send emails. i also like that it's easy to use **What do you dislike about PhoneBurner?** The only thing I don't like is not being able to go to previous call during a dial session **What problems is PhoneBurner solving and how is that benefiting you?** It allows me to make 100's of sales calls everyday easy ### 12. Perfection! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2022 **What do you like best about PhoneBurner?** PhoneBuner is an awesome tool. But better than the tool is the service! Rita listened to what I wanted to accomplish with my follow-up and knew exactly what to do. She took my scattered ideas and simplified the process...then built it in just a few minutes while I watched in amazement. What a great team! **What do you dislike about PhoneBurner?** Anything I would change would be minor and doesn't affect my current productivity. **What problems is PhoneBurner solving and how is that benefiting you?** I use PhoneBurner to create automation and simplify multi-faceted follow-up. I'm seeing instant sales, as well as nurtured sales leads, turn into closed sales. The automation of call dispositions, SMS text, emails and videos saves me lots of valuable time. For the first time in 5 years, I look forward to making my sales calls. ### 13. Great autodialer - intuitive to use, missing integration features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about PhoneBurner?** I love the dispositions and ability to record voicemails to send automatically! Saves loads of time. The platform itself is easy to use and understand. Not sure how it stacks up to competitors as this is the only autodialer I've used. **What do you dislike about PhoneBurner?** The integration with HubSpot seems to be a little tricky. I'm still working kinks out and having trouble getting PhoneBurner to "talk back" to HubSpot. The problem may rest with HubSpot too. PhoneBurner needs someone who specializes in integration to help clients with onboarding as the general onboarding specialists cannot be expected to know about every integration and feature. **What problems is PhoneBurner solving and how is that benefiting you?** PhoneBurner allows for users to make more dials in less time, which in turn turns into more leads in less time. It helps keep everything organized and automates arduous tasks such as leaving a voicemail, sending a text or an email. ### 14. Phone Burner is a game changer for cold calling and getting through multiple prospects a day. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about PhoneBurner?** The speed in which I can get through calls per hour and how it organises my day. **What do you dislike about PhoneBurner?** Takes a little while to get used to and can be overwhelming at first. **Recommendations to others considering PhoneBurner:** I think for any business making outbound calls and trying to keep track of calls made it's a must. **What problems is PhoneBurner solving and how is that benefiting you?** Helping me get through more calls which leads to more sales and how I can organise automatically into folders which helps with efficiency. ### 15. Phoneburner works! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about PhoneBurner?** I love the interface of the software to use **What do you dislike about PhoneBurner?** It would be nice if they included SMS messages at the lower price level **What problems is PhoneBurner solving and how is that benefiting you?** Getting volume for calls and follow-up time, I do ### 16. Money Maker!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about PhoneBurner?** Phone support is the best without exception. Very helpful. **What do you dislike about PhoneBurner?** The price could be a little more affordable for the product. **What problems is PhoneBurner solving and how is that benefiting you?** Contact order. ### 17. working with phone burner has been the best thing ever. **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier P. | loan originator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about PhoneBurner?** That it sends voicemails and emails within seconds, it saves me so much time, and it is super easy to use and update with new info. defiantly helps me stay on top of all my clients **What do you dislike about PhoneBurner?** Some layouts and how it displays the info on phonburner while burning. sometimes it seems too small and too hard to double click and select something **What problems is PhoneBurner solving and how is that benefiting you?** reaching out to more customers in less time. it helps me achieve my goal and not leave things or un spoken customer for the next day ### 18. AMAZING SoftPhone and Leadstream Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about PhoneBurner?** PhoneBurner support and set up was the best experience I have had and the tool is very powerful and customizable **What do you dislike about PhoneBurner?** The set up does take some time and patience and someone who is pretty technical to admin **Recommendations to others considering PhoneBurner:** I would definitely consider this software if you have a large volume of leads, with limited resources to make calls. The efficiency is amazing. Be prepared to have a technical admin assist with issues and set up, but the integrations are awesome (Zapier/Imports, etc) and very customizable. **What problems is PhoneBurner solving and how is that benefiting you?** We have a LARGE volume of leads that are not being properly worked and this will allow our 4 person team to tackle this. ### 19. Full Featured and Flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about PhoneBurner?** PhoneBurner has a lot of features--power dialing, automated voice mail drops, automated email dispositions. I REALLY like that I can import a call script into the PhoneBurner app (rather than having it in a separate word doc) and I like that PhoneBurner has tools for managing contacts. **What do you dislike about PhoneBurner?** I have yet to discover any downsides. So far so good. **What problems is PhoneBurner solving and how is that benefiting you?** Prospecting. Outbound lead generation. Quickly dialing through large numbers of leads. ### 20. 2nd to none Onboarding! SALES ORIENTED **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about PhoneBurner?** Its clear phoneburner was built by people that understand sales. It covers everything in a very user friendly way. Our onboarder, Rachel Chavez, was AWESOME. **What do you dislike about PhoneBurner?** No export feature on the DID list. Other than that, no complaints. **What problems is PhoneBurner solving and how is that benefiting you?** Disposition reporting, outbound call productivity, DIDs being flagged by telecommunications carriers as "potential spam" ### 21. 3-4 x more productive! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about PhoneBurner?** I like the ability to do voicemail drops, emails, and notes all in one place. **What do you dislike about PhoneBurner?** Takes some time to learn to navigate. It took a while to realize that I should be using tags instead of folders. **What problems is PhoneBurner solving and how is that benefiting you?** Calling on warm list. I have managed to get about 3-4x the number of calls made in the same time. ### 22. Phoneburner is AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about PhoneBurner?** It is a great autodialer. The integration into Sales Force makes it SUPER easy to use. **What do you dislike about PhoneBurner?** Sometimes it's dependant on the shortcomings of the CRM that it integrates to. **Recommendations to others considering PhoneBurner:** Phoneburner is an excellent tool, and their tech support for it is OUTSTANDING! the issue are few and far between, but when you DO have to call tech support, it's onshore, quick, and the tech's are smart and knowledgeable. It never sounds like a script. **What problems is PhoneBurner solving and how is that benefiting you?** Call volume. It makes calling SO easy. With the display functionality that it has of the parts of Sales Force, it makes it easy to see basic info on the company before calling, and it has accelerated the amount of dials I can make in a day ### 23. Derek was AWESOME!! **Rating:** 5.0/5.0 stars **Reviewed by:** Rick J. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about PhoneBurner?** Derek's patience was absolutely amazing and genuine **What do you dislike about PhoneBurner?** We are still having a lot of trouble connecting to Monday.com **What problems is PhoneBurner solving and how is that benefiting you?** allows me to organize my phone marketing ### 24. Excellent Customer Support! **Rating:** 5.0/5.0 stars **Reviewed by:** William C. | Internal Sales Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about PhoneBurner?** The customer service I experienced while integrating into Salesforce was excellent. Allisa helped me integrate PhoneBurner into Salesforce in minutes! I almost doubled my daily call volume instantly. **What do you dislike about PhoneBurner?** Everything that I have used so far has been great. We needed a power dialer, and PhoneBurner is an excellent power dialer. Easy to customize and drop prerecorded voice mails as you move on to the next call. **What problems is PhoneBurner solving and how is that benefiting you?** The biggest problem PhoneBurner has helped solve is hitting a high volume of quality calls with a very lean team. PhoneBurner has added a multiplying factor to our team, optimizing time on the phone and expanding our reach without growing the team. ### 25. Save time and help more people **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about PhoneBurner?** Phoneburner is a great way to save time while avoiding call reluctance. Because the calls are already tee'd up for you, you will just make the calls rather than coming up with creative ways to avoid doing what you need to do. This is a game-changer. **What do you dislike about PhoneBurner?** Phoneburner forces me to make the calls that I would rather procrastinate on **What problems is PhoneBurner solving and how is that benefiting you?** PB keeps me from using creative procrastination tactics to delay my morning calls. It saves me about 25% of the time that I would usually take by not having to think of who to call next ### 26. Numbers Game? This crushes the amount of contact you will get! **Rating:** 5.0/5.0 stars **Reviewed by:** Roxi L. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about PhoneBurner?** Ease of use is the best part of utilizing Phone Burner. From importing leads, to organizing them, to dialing out, and then seeing reports for follow-up- easy easy easy. CRUSH your outreach. **What do you dislike about PhoneBurner?** I would like to see a function that will allow Phone Burner to batch all contacts that are reached on the dial-through into a separate list for later access. There is a way to reach it...but it seems a little buried. The email tracking sucks big time. Its a farse as far as I am concerned. **What problems is PhoneBurner solving and how is that benefiting you?** I have realized that it can be so much easier to get through my day without using my expensive bloated and cumbersome CRM system. With a tool like Phone Burner to create valuable and qualified candidates for my sales, I don't even touch my CRM until its time to write a proposal. ### 27. Great Product For Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jason A. | Product Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about PhoneBurner?** I was able to import my leads and get started quickly. The CRM is easily customizable. I was able to organize my leads and get to work. **What do you dislike about PhoneBurner?** I haven't found any gripes yet. After my onboarding and watching the training videos, I was pretty much ready to do what I needed. **What problems is PhoneBurner solving and how is that benefiting you?** I can track which lead types I need to pursue and which types I should avoid. It makes the prospecting process a bit more efficient. ### 28. PhoneBurner is awesome!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim B. | Director of Marketing and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2021 **What do you like best about PhoneBurner?** Simple and easy to use. They make their systems easy to use and their support team is always ready to answer a question and help make your dialer experience better. **What do you dislike about PhoneBurner?** Maybe making it easier to change lead lists and to organize lead lists. **Recommendations to others considering PhoneBurner:** Do it. Hit more clients and make more money. **What problems is PhoneBurner solving and how is that benefiting you?** We are able to hit more calls and more clients with their system. We are leaving voicemails and emails for all our cold calls. ### 29. Very easy to use, great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about PhoneBurner?** The short time it takes to go from call to call **What do you dislike about PhoneBurner?** I do not like the fact that it does not give you the timezone based on the area code **Recommendations to others considering PhoneBurner:** Book an onboarding appointment immediately! **What problems is PhoneBurner solving and how is that benefiting you?** The organization of our outbound sales process has improved tremendously ### 30. Love Phone Burner **Rating:** 4.5/5.0 stars **Reviewed by:** Karly M. | Onboarding Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about PhoneBurner?** I love the ability to reach out to as many clients as possible in the most effective way. This is in the form of calls and emails. **What do you dislike about PhoneBurner?** I do not love how there is a limit on how many contacts you can reach out to in 24 hours. **What problems is PhoneBurner solving and how is that benefiting you?** I can call, send automatic emails or voicemails, and send my own email campaigns to as many contacts as possible in the most efficient way. PhoneBurner has made my time that much more productive. ### 31. User-friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about PhoneBurner?** It's super user-friendly and the staff is great to work with! **What do you dislike about PhoneBurner?** I'd like to be able to export advanced searches of my entire team from the admin account **Recommendations to others considering PhoneBurner:** Check it out! **What problems is PhoneBurner solving and how is that benefiting you?** Call center tracking and ease of use. This program is easy to use which is not always the case! ### 32. Huge Time Saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom N. | Vice President of Sales, Sporting Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about PhoneBurner?** Automation of sending emails and leaving voicemails is fantastic. **What do you dislike about PhoneBurner?** It is not a complete CRM solution. But it can integrate with other CRM's. **Recommendations to others considering PhoneBurner:** I would recommend taking advantage of PhoneBurner's support to set up your system. **What problems is PhoneBurner solving and how is that benefiting you?** It helps speed up the process of making outgoing calls, leaving voicemails, and sending emails. We can make 2-3 times as many calls with PhoneBurner compared to without. ### 33. Exceptional customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Dave S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2022 **What do you like best about PhoneBurner?** The onboarding of new clients was exceptional. And the follow up after the sale was great **What do you dislike about PhoneBurner?** No downsides. Other than I wish it worked with PipeDrive **What problems is PhoneBurner solving and how is that benefiting you?** Call reluctance. Time savings. ### 34. Fantastic Dialing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki P. | Mortgage Loan Originator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about PhoneBurner?** What I like best is how customizable the software is to my individual needs and business. **What do you dislike about PhoneBurner?** The biggest downside is that if I accidentally end the call on my phone, it ends my dialing session. I am learning how to manage this, though. **What problems is PhoneBurner solving and how is that benefiting you?** I am saving substantial time with PhoneBurner. I no longer have to waste time listening to someone's voicemail greeting or leave voicemail after voicemail. I don't have to hang up and go searching for the next number because it's already there. It also keeps me focused because when one call ends it immediately starts dialing the next one. No getting distracted with less important tasks until I've completed my session. ### 35. Phoneburner Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about PhoneBurner?** Onboarding is pretty impressive considering there are no extra fees to help you get setup and customize your dialer. **What do you dislike about PhoneBurner?** Nothing, at the moment everything is going smoothly. **What problems is PhoneBurner solving and how is that benefiting you?** Using phone burner to nail down speed to contact on live leads and also dial lists simultaneously ### 36. I really enjoy it! **Rating:** 5.0/5.0 stars **Reviewed by:** Tanner F. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about PhoneBurner?** They have so many features for cold calling. It makes it super easy and it has great support staff. The support is key to setting up and learning new things. **What do you dislike about PhoneBurner?** You can't go back and forth between contacts as your calling. This isn't very necessary and you do one at a time anyways.. **Recommendations to others considering PhoneBurner:** If you can do it for the money, make some calls during your free time and make some sales. **What problems is PhoneBurner solving and how is that benefiting you?** Very fast voice-mail drop and extremely easy setup. It's super user friendly. ### 37. Great Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Ian S. | Senior Agency Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about PhoneBurner?** Flexibility and usability. The best dialer I have ever used. **What do you dislike about PhoneBurner?** It would work a little better if it connected with calendly. **Recommendations to others considering PhoneBurner:** Use the support and onboarding resources to really learn how to use phoneburner. **What problems is PhoneBurner solving and how is that benefiting you?** It works great. I am just starting to use it, but the onboarding webinar was a huge help. ### 38. Complete and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Regional Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about PhoneBurner?** It provides everything I need from dialing to voicemail drops and text all from a single phone number so I can coordinate my outreach appropriately **What do you dislike about PhoneBurner?** I don't mind that it isn't a triple-line dialer because I think that gives a poor experience for the receiver, but that would be the only negative. **Recommendations to others considering PhoneBurner:** Schedule your onboarding as soon as possible. I learned so much from that session, even though I thought I was using it well. **What problems is PhoneBurner solving and how is that benefiting you?** Smiling and dialing ### 39. Love the ability to call multiple people at ease at one time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about PhoneBurner?** The correlation between it and salesforce **What do you dislike about PhoneBurner?** Sometimes it has minor glitches where it does not communicate what isdone in a session. **What problems is PhoneBurner solving and how is that benefiting you?** Calling multiple clients at a time allows me to speak with them as efficiently and fast as possible ### 40. Gamer Changer in my business **Rating:** 5.0/5.0 stars **Reviewed by:** Pati K. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2018 **What do you like best about PhoneBurner?** The easy of use and the response I get from it **What do you dislike about PhoneBurner?** I wish I could make more of a tab where i can go into each of my call list and look at them separately instead of using tabs only. Or they need better training videos to help me learn. **Recommendations to others considering PhoneBurner:** Give it a free trial and then use it and see for yourself how it works for your company **What problems is PhoneBurner solving and how is that benefiting you?** I am a recruiter and it has made me able to burn through my list of contacts to see if they are valid prospects or not. I get to be more efficient and there for more sales closes ### 41. PhoneBurner makes organization, speed, and productivity easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Alena M. | Health and Life Insurance Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about PhoneBurner?** It's easy to use and makes me more organized. The support team is awesome too. **What do you dislike about PhoneBurner?** It's a bit confusing to set up on yur own, but the support team is super fast and knows exactly how to help you. They all speak english too. **Recommendations to others considering PhoneBurner:** Definitely, worth every penny. **What problems is PhoneBurner solving and how is that benefiting you?** It's very fast to reach customers and easy to send SMS, EMAIL, leave a Voicemail, and organize my calls in one crm. ### 42. Big Increase In Prospecting Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Senior Field Underwriter / Broker, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2021 **What do you like best about PhoneBurner?** Easy to set up. Easy to use. I have been very pleased with Phoneburner. **What do you dislike about PhoneBurner?** Not many downsides. Takes a little while to get used to the actual operation of the dialer...but it took about a day. **Recommendations to others considering PhoneBurner:** Try it...it works! **What problems is PhoneBurner solving and how is that benefiting you?** I do a lot of warm calls from leads I purchase. I can easily load a csv file into the dialer, and I am off and running. ### 43. Excellent Efficiency Simple to Operate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about PhoneBurner?** Simplicity of the technology to leverage time savings. **What do you dislike about PhoneBurner?** Would be better if it integrated with my CRM without Zapier **What problems is PhoneBurner solving and how is that benefiting you?** Connecting suspects to prospects and prospects to clients in the most efficient manner possible ### 44. Satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Keith H. | Senior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about PhoneBurner?** Professionalism and clarity with delivery of the presentation. **What do you dislike about PhoneBurner?** There were no downsides nor did I have any issues with comprehension of the presentation. **Recommendations to others considering PhoneBurner:** Absolutely **What problems is PhoneBurner solving and how is that benefiting you?** Efficiency being optimized...Data collection efforts. ### 45. You Simply HAVE to Get This! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | Mortgage Loan Originator, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about PhoneBurner?** Organization combined with Time Saving = Success! **What do you dislike about PhoneBurner?** When used properly, there are no downsides. **What problems is PhoneBurner solving and how is that benefiting you?** Saving time, being much more productive, making many more contacts each session, keeping information organized. ### 46. It's such a trite phrase, but PhoneBurner is truly a GAME CHAGER! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about PhoneBurner?** The ability to burn through hundreds of calls, leaving a message while sending an email in a fraction of the time it takes to 'smile and dial' I have a Need for Speed and Phoneburner is the rocket fuel **What do you dislike about PhoneBurner?** I wish it integrated with my vast Linkedin community, but who knows, that might happen someday. **What problems is PhoneBurner solving and how is that benefiting you?** Getting a time-sensitive message out to large numbers of customers in an efficient and professional way ### 47. Rachel was awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about PhoneBurner?** I really enjoyed the time that Rachel took with me to make sure everything was set up properly. She was very patient! **What do you dislike about PhoneBurner?** Nothing-I really feel that this is going to take our outbound calling to the next level and beyond! **What problems is PhoneBurner solving and how is that benefiting you?** We are needing a more automated process of making calls to our members to confirm appointments. After going through the demo with Ashley and doing the onboarding with Rachel, I truly believe that we are in good hands to take our process to the next level! ### 48. Consistent and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Latona D. | Deposit Operations Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about PhoneBurner?** I enjoyed the fact that I'm able to upload my database and hit start and it consistently calls people with out any breaks. I get more dials in during the day than dialing in myself. **What do you dislike about PhoneBurner?** I can't say it's a dislike it's more of a slight inconvenience. If you need a break you have to hit pause then it redials the last call you made. **What problems is PhoneBurner solving and how is that benefiting you?** The benefits are the fact you can make 100's of calls vs several calls. ### 49. PhoneBurner Has Helped Us Grow! **Rating:** 5.0/5.0 stars **Reviewed by:** Larry G. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2021 **What do you like best about PhoneBurner?** The automation within the one touch dispositions makes us more effective and our reach is much better. **What do you dislike about PhoneBurner?** Occassional voip issue but nothing to be concerned about. **Recommendations to others considering PhoneBurner:** Fantastic product and support **What problems is PhoneBurner solving and how is that benefiting you?** We are able to maximize our staff's effectiveness and minimize the staff size to reach the number of people we need to. Hiring outside sales teams and caller companies is extremely expensive as a comparison. ### 50. Efficient. Fast and Easy. I will call 2-3 times as many prospects daily with PhoneBurner. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff K. | Alternative Energy Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2021 **What do you like best about PhoneBurner?** Fast! More calls = more commissions. Easy to set up. **What do you dislike about PhoneBurner?** All good, so far. I don't see anything I am missing. **What problems is PhoneBurner solving and how is that benefiting you?** Time Management. Now I can my calls in half the time. ## PhoneBurner Discussions - [How does PhoneBurner differ from other dialers?](https://www.g2.com/discussions/phoneburner-compared) - 1 comment, 2 upvotes - [How do you stop calls from breaking up?](https://www.g2.com/discussions/how-do-you-stop-calls-from-breaking-up) - 1 comment, 1 upvote - [What kind of reporting does PhoneBurner offer?](https://www.g2.com/discussions/what-kind-of-reporting-does-phoneburner-offer) - 1 comment, 1 upvote - [Does PhoneBurner have 1-click voicemails?](https://www.g2.com/discussions/does-phoneburner-have-1-click-voicemails) - 1 comment, 1 upvote - [How many calls can I get through in an hour?](https://www.g2.com/discussions/how-many-calls-can-i-get-through-in-an-hour) - 1 comment, 1 upvote - [View PhoneBurner pricing details and edition comparison](https://www.g2.com/products/phoneburner/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+05%3A48%3A32+-0500&secure%5Bsession_id%5D=f92cb938-b67a-459d-9ab6-c977f859bdfd&secure%5Btoken%5D=83ed39c7f5d374ffc8dcc82de315f37a1e8cb4741d6e02a18e2e8c87f81af3f7&format=llm_user) ## PhoneBurner Integrations - [CallBlitz](https://www.g2.com/products/callblitz/reviews) - [Clay](https://www.g2.com/products/clay-clay/reviews) - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SugarCRM Solution Suite](https://www.g2.com/products/sugarcrm-solution-suite/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## PhoneBurner Features **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Link Activity - Attachment Activity **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Templates **Automation** - Interactive Voice Response (IVR) - Call Scrubbing **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top PhoneBurner Alternatives - [Orum](https://www.g2.com/products/orum/reviews) - 4.6/5.0 (932 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews) - [CallTools](https://www.g2.com/products/calltools/reviews) - 4.8/5.0 (75 reviews)