---
title: PhishingBox Reviews
meta_title: 'PhishingBox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 274 reviews by the users' company size, role or industry
  to find out how PhishingBox works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 274
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# PhishingBox Reviews
**Vendor:** PhishingBox  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 274
## About PhishingBox
PhishingBox is a comprehensive human risk management platform designed to help organizations measure employee risk, conduct phishing simulations, and provide targeted training. This solution addresses the growing concern of human error in cybersecurity, offering a structured approach to enhance employee awareness and resilience against phishing attacks. Targeted primarily at businesses of all sizes, PhishingBox serves as an essential tool for IT and security teams looking to bolster their defenses against cyber threats. The platform is particularly beneficial for organizations that recognize the importance of employee education in maintaining a robust security posture. By simulating real-world phishing scenarios, PhishingBox allows organizations to assess their employees&#39; susceptibility to such attacks, thereby identifying areas that require improvement. One of the standout features of PhishingBox is its ability to run customizable phishing simulations. Organizations can create realistic phishing emails that mimic common tactics used by cybercriminals, enabling them to gauge how employees respond to these threats. This feature not only helps in identifying vulnerable employees but also serves as a practical training tool, allowing users to learn from their mistakes in a controlled environment. The platform&#39;s analytics capabilities provide detailed reports on simulation results, helping organizations track progress over time and adjust their training strategies accordingly. In addition to phishing simulations, PhishingBox offers targeted training modules designed to educate employees about various aspects of cybersecurity. These training sessions cover topics such as recognizing phishing attempts, understanding social engineering tactics, and implementing best practices for online security. The integration of training with simulation results ensures that employees receive personalized learning experiences based on their performance, which can significantly enhance knowledge retention and application in real-world situations. PhishingBox also integrates seamlessly with existing security stacks, making it a versatile addition to any organization&#39;s cybersecurity framework. This compatibility allows for streamlined implementation and management, ensuring that organizations can enhance their human risk management efforts without disrupting their current operations. By focusing on the human element of cybersecurity, PhishingBox empowers organizations to build a culture of security awareness, ultimately reducing the risk of successful phishing attacks and enhancing overall organizational resilience.



## PhishingBox Pros & Cons
**What users like:**

- Users value the **effective email campaigns** for training staff on phishing, enhancing internal security awareness. (1 reviews)
- Users value the **training capabilities** of PhishingBox, enhancing staff awareness through effective email campaign simulations. (1 reviews)

**What users dislike:**

- Users find the **initial setup confusing** , suggesting a need for clearer FAQs in plain language. (1 reviews)
- Users find the **initial setup confusing** and suggest a clearer FAQ for better understanding of PhishingBox terminology. (1 reviews)
- Users feel the **UI needs improvement** for a smoother experience and a more trustworthy domain name. (1 reviews)

## PhishingBox Reviews
  ### 1. PhishingBox Makes Cybersecurity Training and Phishing Simulations Seamless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about PhishingBox?**

PhishingBox has been an excellent fit for our business, allowing us to easily upload our cybersecurity education content and distribute it through their Learning Management System (LMS). The platform has provided a seamless way to deliver and track employee training, while the integrated phishing simulation capabilities have added significant value for our customers by helping them reinforce cybersecurity awareness through real-world testing.

**What do you dislike about PhishingBox?**

Learning the platform takes a little time, but once you understand how it works, it’s easy to use.

**What problems is PhishingBox solving and how is that benefiting you?**

It gives us the ability to upload and distribute our content. We also resell the phishing platform as part of our services.

  ### 2. Effective Phishing Training, Needs Better Package Clarity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nick O. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2026

**What do you like best about PhishingBox?**

I like the reporting features of PhishingBox, which allow me to send customized reports that give us a strong feeling of ownership over our system. The ability to pick content that fits our environment and can be scheduled around our teachers' busy timelines is a big plus. I find the trainings to be short and sweet while covering many important topics. Setting up baselines allows us to work closely with administrative staff at K-12 schools to develop action plans tailored to their needs. I generally prefer PhishingBox over other products we've tried, and I found the initial setup easy.

**What do you dislike about PhishingBox?**

The course library is a bit confusing. Packages are mismarked as 'Free' even though many require paying additional. It can be difficult to discern if a content package is free otherwise. One big pain point we run into over each year is the expiration of courses, leading to a few days of redeveloping a training schedule for our clients while waiting for action from our account rep at PhishingBox. We need to be able to have a smooth transition from the old schedule to the new, without downtime.

**What problems is PhishingBox solving and how is that benefiting you?**

PhishingBox lets us tailor cybersecurity training to fit our environment and teachers' schedules, with concise but comprehensive courses. The reporting features help create baselines and action plans, aligning with school needs.

  ### 3. Easy Internal Phishing Training with Email Campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** tyler s. | VDI and Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about PhishingBox?**

We have the ability to create email campaigns for our internal users. This allows staff to be properly trained on phishing material.

**What do you dislike about PhishingBox?**

I wish they had more filters when sending out to certain people.

**What problems is PhishingBox solving and how is that benefiting you?**

Educating our end users about spam and phishing emails and how to spot them.

  ### 4. Templates and Campaign Cloning Make PhishingBox a Breeze

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about PhishingBox?**

Templates & the ability to clone campaigns

**What do you dislike about PhishingBox?**

Initial setup can be a little confusing. A FAQ with PhishingBox terminology translated to plain English would help.

**What problems is PhishingBox solving and how is that benefiting you?**

We are required to conduct training on a yearly basis as part of maintaining cyber-insurance. Typically we run 3 to 4 campaigns a year at unexpected times.

  ### 5. Excellent experience with PhishingBox—professional, reliable, and well-organized at every step.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about PhishingBox?**

Great pricing, excellent service, and good features.

**What do you dislike about PhishingBox?**

The UI could be improved for a smoother user experience, and a more professional-looking domain name would help build trust and encourage more clicks.

**What problems is PhishingBox solving and how is that benefiting you?**

One-year subscription to a social engineering awareness campaign.

  ### 6. User friendly product and great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Denise M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about PhishingBox?**

I've used this product for years and it is a cost-effective way for my clients to get phishing training. I've found it easy to use and when I have a question support is very helpful. When a client has had difficulty allowing emails into their system, the support team has been very helpful (also very patient). As it has become more difficult to get phishing emails into the inboxes, the support team has adapted and provides more and better resources for my clients.

**What do you dislike about PhishingBox?**

I had considered not providing this service in the future, due to the difficulty of getting emails to work well and the service becoming more expensive. My clients are mostly small businesses and don't have big budgets. However, I was approached by someone using a bigger name service who wanted to offer it to my clients at a "really great" price, which was at least 10 times higher than what I charge. I decided to keep PhishingBox and expand the service offering and it is paying off.

**What problems is PhishingBox solving and how is that benefiting you?**

Provide phishing and security awareness to my clients. Regulators and insurers now require this type of training periodically. If it's a smaller organization it doesn't make financial sense for them to purchase their own system, so this is how I can help them meet regulatory requirements will keeping their costs low.

**Official Response from Alex Risen:**

> Denise, thank you for providing your feedback. Our support team is happy to assist in ensuring the platform is integrating properly with whatever existing workflows you and your clients utilize.

  ### 7. Easy and Affordable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric A. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about PhishingBox?**

Straightforward product experience-more than enough to get the job done for SMBs. Say what you will about the effectiveness of Phishing Campaigns, but in many cases, these are required for cyber insurance and the like. 

The PhishingBox team did a good job at walking us through the product, and we had good follow-up calls with the account team as we onboarded. The training campaigns are informative and the modifiable "gotcha" pages make the educational aspects avaiable with no extra setup effort. Implementation is straightforward, and the account team makes sure you're doing this properly when you onboard, making integration for a team like ours a non-issue.

**What do you dislike about PhishingBox?**

The UI can be a little bit confusing, particularly around the campaign scheduling, but it's certainly workable and I expect will continue to improve as the product matures.

**What problems is PhishingBox solving and how is that benefiting you?**

Employee training and cyberinsurance requirements.

**Official Response from Alex Risen:**

> We appreciate the feedback, Eric. If you have any specific UI items you’d like to address, our product team would love to hear from you! Just let your account executive know or customer success team know.

  ### 8. Easy to get started and feature rich

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gaurav H. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about PhishingBox?**

The ease of getting started with PhishingBox. It is super easy, the set up was a breeze. And as I am exploring the platform further, I am seeing more things that I like.

**What do you dislike about PhishingBox?**

There is nothing in particular that I do not like. There is a lot of capability that one can use. As a result, it can feel overwhelming. But once you get a hang of what you need from the platform, the application is easy to use.

**What problems is PhishingBox solving and how is that benefiting you?**

We needed to build awareness within our small team and run a simulation of fake SPAM emails to ensure our team is attentive to email phishing issues. 

We have started to run regular phishing campaigns. This has been a great way to educate the team about security.

**Official Response from Alex Risen:**

> Gaurav, thank you for utilizing our phishing simulation and training platform. We understand some users may only need to see the basics while others need customization and a deeper well of tools to fully execute the needs of their organizations.  We'll continue to optimize the user interface for the unique needs of our customers.

  ### 9. Phishingbox helps you to identify vulnerabilities and mitigate risk.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bob M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about PhishingBox?**

Phishingbox is a solid and great online system that helps you to conduct simulated phishing attacks and also educate users with cybersecurity awareness training. In our company, we use it at least once a month to help in testing the entire employee population.
We have been using Phishingbox for more than 3 years and has been very helpful and reliable. Phishingbox is cost-effective making it affordable to all sizes of companies.

**What do you dislike about PhishingBox?**

To be sincere, i love everything about Phishingbox. It's the best and leading cybersecurity awareness training platform every company should implement.

**What problems is PhishingBox solving and how is that benefiting you?**

I recommend Phishingbox for Cybersecurity awareness training. If you are searching for the best, then i highly recommend Phishingbox. It's the best and most secure automated protection platform with excellent and responsive support team.

**Official Response from Alex Risen:**

> To be sincere, we greatly appreciate your feedback, Bob. Let us know if you ever need assistance with campaign creation and deployment. Be sure to check out the training email campaign type in addition to the simulated phishing templates!

  ### 10. Simple, but thorough and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about PhishingBox?**

PhishingBox is a simple to use tool with easy to decipher dashboards and a variety of cybersecurity training and testing tools.  This tool is used at least once a month to continually test the entire employee population.  When someone is "caught," training is administered immediately.  "Problem children" become obvious through the system's tracking.  This is a must-have for anyone that takes cybersecurity seriously.

**What do you dislike about PhishingBox?**

At first, there was a little learning pain on setting up a phishing campaign, but after a couple of tries, it worked out okay.  The worst thing that can happen is the audience gets tested more than once - which is really a win, isn't it?

**What problems is PhishingBox solving and how is that benefiting you?**

When an external entity asks the inevitable question, "How do you know your employees understand and apply your training?" I can bring this tool up and show the consistent use, test results, and remedial training provided in one place.

**Official Response from Alex Risen:**

> Thank you for your feedback. If you’d ever like to have assistance setting up a campaign, our customer success team or your account executive can assist!


## PhishingBox Discussions
  - [What is PhishingBox used for?](https://www.g2.com/discussions/what-is-phishingbox-used-for)

- [View PhishingBox pricing details and edition comparison](https://www.g2.com/products/phishingbox/reviews/phishingbox-review-1823898?section=pricing&secure%5Bexpires_at%5D=2026-07-14+13%3A24%3A06+-0500&secure%5Bsession_id%5D=c80339cd-5944-4e78-8df7-20b82acc3903&secure%5Btoken%5D=7e0619c6d4465472cf7c9b9b1f201593e3304941d03a82a1dcba8438c973da1a&format=llm_user)

## PhishingBox Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

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