Phenom Intelligent Talent Experience Platform Reviews & Product Details

I think one of my favorites aspects are the courses and certfications. It is nice how thurough and developed the trainings are for learning how to use the application. Also the Phenom Chrome Extension tool is something I utilize daily for work so I appreciate that and how easy it is to upload a resume and it auto-fills the candidate's profile. It has also integrated with our other software well because of the extension tool and also being connected to our career site. Review collected by and hosted on G2.com.

The only thing I have struggled with is the always-on campaigns can't be used for dynamic lists, which is what I would want to use them for. For new matches in dynamic lists to get that always-on message, but I will say I am newer to using the application so maybe this is something I lack understanding on. Review collected by and hosted on G2.com.

The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to have that when an email isn't being responded to. I also appreciate the ability to make Alight-branded email templates to send to my candidates, which adds a great aesthetic touch to an otherwise very plain and generic email. Phenom is very user-friendly, which is helpful for those who are not tech-savvy. Review collected by and hosted on G2.com.

There aren't a lot of things that I dislike about the platform. A lot of things I would change are more nit-picky items that would be helpful to me personally. For example, I wish the submitted screenings would automatically filter from first submitted to most recent. I also wish the order of the questions you're reviewing as a recruiter would be in the order that the screening questionnaire was created; helps with the flow of the review. Other than that, no other suggestions. Review collected by and hosted on G2.com.

It's an easy-to-use program. The two-way integration is a game changer. The AI features are extremely useful and save a ton of time. Review collected by and hosted on G2.com.

Until you set up the filters to sort out Rejeceted, and Withdrawn applications the data looks overwhelming. It wasn't until I got comfortable with the filters that I could make sense of the information in front of me.

You should consider adding more filters or spotlights that have those rejected or withdrawn candidates removed. Also we have 15 "Rejected" Statuses, and more withdrawn, clicking each one individually on the exclude filter is hard and time-consuming, there should be a way to exclude all rejected statuses at once. Review collected by and hosted on G2.com.

I like how in-depth the training is, and that there is a mix between videos and written information. It was helpful to have it broken up like that. Review collected by and hosted on G2.com.

I did not like that the certifications had courses where you had to leave the certification you were currently taking to take courses from another certification in order to fulfill the requirements. It was also difficult to navigate the courses homepage and find the certifications I was currently working on and enrolled in. I also didn't like that if you got a question wrong on the quiz, it didn't refer you back to the lesson that would help you learn where you went wrong. The questions were also confusing, complex, and sometimes not fully correct. I even asked the Phenom Bot to clarify, and it gave different answers. If I got a question wrong, I would ask the bot, and it would explain an answer that indicated to me that my answer would have been correct. So there is mismatch information in the quizzes, or the bot is wrong. Review collected by and hosted on G2.com.

Phenom Intelligent Talent Experience Platform stands out by delivering a personalized candidate experience through AI-powered job recommendations Review collected by and hosted on G2.com.

Phenom Intelligent Talent Experience Platform is a powerful solution, but it presents challenges, particularly in terms of cost, implementation complexity, advanced customization, and the need for extensive user training. Review collected by and hosted on G2.com.

the most helpful is the dashboard - having a one stop shop for all tools is amazing Review collected by and hosted on G2.com.

One thing that i hope continues to change is the number of features - being able to use the tool via the app is amazing though and i hope it grows. Review collected by and hosted on G2.com.

I really like the ability to create custom workflows and be able to easily find where the candidate is in the process. Review collected by and hosted on G2.com.

There are some technical issues with connecting to our ATS and ensuring that the applicant process is streamlined and consistent across all of our platforms. Review collected by and hosted on G2.com.

Haven't deployed just yet. But configurablility, automation opportunities, and focused platform use case strategy (focus on user experience and filling gaps in client ATS experience), not trying to be an ATS. Speed of Phenoms feature enhancement Review collected by and hosted on G2.com.

Implementation discovery, design and delivery resource approach is insufficient for larger complex global clients. Need to ensure TPMs are always current with changes to product, implementation, and migration/delivery features and processes so that client implementation plans are not impacted by unforeseen changes in approach. If a Workday implementation, get the TAG and Enablement team involved from start of discovery/design to partner with TPM as a unified implementation delivey team, not siloed or sequential in the migration process. Review collected by and hosted on G2.com.

User friendly, the interface is great and intuitive Review collected by and hosted on G2.com.

Need more information about video size and images when you try to use it in widgets Review collected by and hosted on G2.com.

The platform is great. It gives you deep analytics and insight into your career page, and provides you with great marketing tools for engaging with passive and active job seekers. Review collected by and hosted on G2.com.

The company means well, but I think they are going through some growing pains. There has been turnover with our Customer Success Managers, and getting changes to your career site typically requires a support ticket. Review collected by and hosted on G2.com.