Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"AI-Powered Talent Experience in One Powerful Platform"
4/5
What do you like best about Phenom Applied AI?

It's focus on transforming the entire talent experience through AI. The ability to bring together candidate experience, recruiter productivity, and employee development on a single platform is incredibly powerful. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

Because Phenom is pushing the boundaries of AI in the HR technology space, one challenge that stands out is the pace of change and adoption across organizations. Many companies are still in earlier stages of digital transformation, so implementing advanced AI solutions can sometimes require significant change management and education for HR team Review collected by and hosted on G2.com.

DS
Donna S.
Enterprise (> 1000 emp.)
"Fantastic Experience from Start to Finish"
5/5
What do you like best about Phenom Applied AI?

The overall Phenom ecosystem is very user friendly, It was also very easy to implement, And being able to set a precedence with the recruiting team that we always utilize phenom first when it comes to recruiting for a new opportunity the platform supports that mantra. Were able to log into Phenom every day, utilize the dashboard to understand when we have new leads coming in or see how our campaigns are performing, We're also able to use the X+ feature to generate beautifully written messaging to our candidates where we may only need to make a few tweaks which saves us so much time. We've also really appreciated being able to use the X+ feature To ask questions about a candidate's profile and it provides accurate information as well as asking for suggested interview questions, for example. We have excellent communication with our customer support team, making it easy to continue to learn, grow, and level up within the platform. We utilize Hosted Apply which is definitely a game changer. The ease of integrating this with Workday made such a difference in our recruiters day-to-day tasks - Having two way integration is a huge plus to keep recruiters from flipping back and forth in multiple systems as much as humanly possible. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

Like any other AI tool, there are always Opportunities for the AI to misunderstand you or for misinterpretation. We have not found our niche in fit scoring and we have found that there is opportunity to improve the AI Discovery where we are not always getting qualified candidates (understanding you must train the AI, but it still can use some tweaking). Review collected by and hosted on G2.com.

Travis W.
TW
Travis W.
Sr. Director, Talent Acquisition Strategy, Operations and Contingent Workforce
Enterprise (> 1000 emp.)
"Streamlined Automation, Needs Better Support"
4.5/5
What do you like best about Phenom Applied AI?

I like that Phenom Applied AI's vision aligns with how we're thinking about the future of work. I find the automation engine valuable along with the rapid development of new capabilities, which lead to time savings and simplifying the recruiter experience. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

I find their implementation support lacking. Also, I think they should consider revising their pricing model. As new features are developed and others become outdated, a customer shouldn't have to recontract for everything. Review collected by and hosted on G2.com.

Maurice F.
MF
Maurice F.
Interim Program Mgr. Talent Attraction
Enterprise (> 1000 emp.)
"Mostly Intuitive But Requires Intensive Setup"
3/5
What do you like best about Phenom Applied AI?

I like that Phenom Applied AI is mostly intuitive. It's structured in a way that makes sense without needing to refer to a guide. I also find it helpful for scheduling phone screens and automated campaigns. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

The things that get rolled out require a lot of training by the end user in order to operate optimally. The programs that are meant to automate our workflow require intensive creation up front and aren't always easily duplicated at scale. Review collected by and hosted on G2.com.

Joel K.
JK
Joel K.
Enterprise (> 1000 emp.)
"User-Friendly with Room for Implementation Improvement"
4/5
What do you like best about Phenom Applied AI?

I use Phenom Applied AI for our career site, engagement, and employee experience. I really like its ease of use and the ability to change things on the fly. It's a very user-friendly and intuitive system, which allows for greater innovation. The automation of our engagement is also a significant benefit. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

The implementation teams could pay a little bit more attention to detail. Review collected by and hosted on G2.com.

GC
Grant C.
Enterprise (> 1000 emp.)
"Streamlined Recruiting, Needs Better Human Interaction"
5/5
What do you like best about Phenom Applied AI?

I like that Phenom Applied AI makes our jobs easier while still allowing for human intervention. I also appreciate the continued innovation and use of agents. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

The agents are great but the voice and video agents still need some work for pure human interaction. It sounds like a robot lol. The initial setup was more difficult than expected. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Brilliant Platform, Internal Growing Pains"
4.5/5
What do you like best about Phenom Applied AI?

The platform is great. It gives you deep analytics and insight into your career page, and provides you with great marketing tools for engaging with passive and active job seekers. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

The company means well, but I think they are going through some growing pains. There has been turnover with our Customer Success Managers, and getting changes to your career site typically requires a support ticket. Review collected by and hosted on G2.com.

Myranda  B.
MB
Myranda B.
Recruitment Sourcing Specialist
Enterprise (> 1000 emp.)
"Effortless Candidate Sourcing with Rapid Results"
4/5
What do you like best about Phenom Applied AI?

I like how quick Phenom Applied AI provides candidates and information. It helps in creating meaningful messages for candidates, which would free up time to do other things. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

I find getting accurate information for tough-to-find people challenging. Review collected by and hosted on G2.com.

Melissa F.
MF
Melissa F.
HR Senior Specialist II - Talent Acquisition
Enterprise (> 1000 emp.)
"Love the Ability to Get Things Done"
5/5
What do you like best about Phenom Applied AI?

I love the ability to streamline processes and become more efficient in our hiring and candidate experience. The CRM is very easy to navigate and I'm in it daily with my role. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

Some features like the LinkedIn CRM Connect don't always work as they should. Review collected by and hosted on G2.com.

Heather B.
HB
Heather B.
Enterprise (> 1000 emp.)
"Speedy and Accurate Career Page Creator"
4.5/5
What do you like best about Phenom Applied AI?

I like Phenom Applied AI for its speed and accuracy, which allows me to quickly create pages. This fast creation time enables me to produce more content efficiently. Additionally, I found the initial setup of Phenom Applied AI very easy. Review collected by and hosted on G2.com.

What do you dislike about Phenom Applied AI?

I think there should be more options, specifically a greater variety of widgets. Review collected by and hosted on G2.com.