--- title: Phenom Applied AI Reviews meta\_title: 'Phenom Applied AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 430 reviews by the users' company size, role or industry to find out how Phenom Applied AI works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 430 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Recruiting url: https://www.g2.com/categories/recruiting --- ### Phenom Applied AI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Phenom Applied AI **easy to use and intuitive** , enhancing efficiency in recruiting and candidate engagement. [(50 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1086297&qs=pros-and-cons#reviews) Users value the **user-friendly interface** and customizable features of Phenom Applied AI, enhancing the recruitment experience. [(30 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088557&qs=pros-and-cons#reviews) Users appreciate the **streamlined candidate engagement** and automation, making recruiting more efficient and personalized. [(25 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088310&qs=pros-and-cons#reviews) Users find the **text communication feature** extremely helpful for engaging with candidates effectively and efficiently. [(21 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1091766&qs=pros-and-cons#reviews) Users appreciate the **streamlined candidate engagement** of Phenom Applied AI, enhancing efficiency and personalization in the recruiting process. [(20 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1092960&qs=pros-and-cons#reviews) Users find the **platform setup complex** , facing a steep learning curve and requiring significant time and resources. [(16 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1093105&qs=pros-and-cons#reviews) Users face a **steep learning curve** with Phenom Applied AI, complicating initial adoption and usability for newcomers. [(12 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088575&qs=pros-and-cons#reviews) Users face **delays in bug resolution** , impacting the candidate experience and causing technical difficulties. [(11 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=2354584&qs=pros-and-cons#reviews) Users face **clarity issues** with complex quizzes and navigation, leading to confusion and frustration in learning. [(11 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1086737&qs=pros-and-cons#reviews) Users highlight **data inaccuracy** , citing confusion in quizzes and unreliable information from the Phenom Bot. [(9 mentions)](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1091527&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Phenom Applied AI ##### 1. Ease of Use Users find Phenom Applied AI **easy to use and intuitive** , enhancing efficiency in recruiting and candidate engagement. [ See 50 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1086297&qs=pros-and-cons#reviews) See Related User Reviews ![Alexis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis K.") AK Alexis K. Enterprise (\> 1000 emp.) 4.0/5 "Phenom-enally fantastic platform for recruiters!" What do you like about Phenom Applied AI? The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast and User-Friendly Screening Solution" What do you like about Phenom Applied AI? I love the screening feature in Phenom Applied AI. It's easy to use and adapt to, which saves us time. The automations also create a time-saving benef ##### 2. Features Users value the **user-friendly interface** and customizable features of Phenom Applied AI, enhancing the recruitment experience. [ See 30 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088557&qs=pros-and-cons#reviews) See Related User Reviews ![Alexis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis K.") AK Alexis K. Enterprise (\> 1000 emp.) 4.0/5 "Phenom-enally fantastic platform for recruiters!" What do you like about Phenom Applied AI? The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "AI-Driven Recruitment with Room for UI Improvement" What do you like about Phenom Applied AI? Phenom uses AI to improve recruitment platforms, providing standard features such as applicant tracking, talent pools, and comprehensive job status up ##### 3. Candidate Management Users appreciate the **streamlined candidate engagement** and automation, making recruiting more efficient and personalized. [ See 25 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088310&qs=pros-and-cons#reviews) See Related User Reviews ![Alexis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis K.") AK Alexis K. Enterprise (\> 1000 emp.) 4.0/5 "Phenom-enally fantastic platform for recruiters!" What do you like about Phenom Applied AI? The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to MC Margaret C. Enterprise (\> 1000 emp.) 4.5/5 "Phenom AI Streamlines Daily Tasks Effortlessly" What do you like about Phenom Applied AI? Phenom AI makes my job so much easier. I utilize it on a daily basis especially when contacting leads or declining candidates. ##### 4. Helpful Users find the **text communication feature** extremely helpful for engaging with candidates effectively and efficiently. [ See 21 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1091766&qs=pros-and-cons#reviews) See Related User Reviews ![Alexis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis K.") AK Alexis K. Enterprise (\> 1000 emp.) 4.0/5 "Phenom-enally fantastic platform for recruiters!" What do you like about Phenom Applied AI? The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast and User-Friendly Screening Solution" What do you like about Phenom Applied AI? I love the screening feature in Phenom Applied AI. It's easy to use and adapt to, which saves us time. The automations also create a time-saving benef ##### 5. Talent Acquisition Users appreciate the **streamlined candidate engagement** of Phenom Applied AI, enhancing efficiency and personalization in the recruiting process. [ See 20 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1092960&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "AI-Driven Recruitment with Room for UI Improvement" What do you like about Phenom Applied AI? Phenom uses AI to improve recruitment platforms, providing standard features such as applicant tracking, talent pools, and comprehensive job status up ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Brilliant Platform, Internal Growing Pains" What do you like about Phenom Applied AI? The platform is great. It gives you deep analytics and insight into your career page, and provides you with great marketing tools for engaging with pa ### 5 Cons or Disadvantages of Phenom Applied AI ##### 1. Complexity Users find the **platform setup complex** , facing a steep learning curve and requiring significant time and resources. [ See 16 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1093105&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "AI-Driven Recruitment with Room for UI Improvement" What do you dislike about Phenom Applied AI? The user interface is not the best and can feel clunky at times. It'll take training for people to get up to speed. JW James W. Enterprise (\> 1000 emp.) 4.0/5 "Boosts Hiring Efficiency with Smart Automation and Personalization" What do you dislike about Phenom Applied AI? While Phenom Applied AI offers strong automation and personalization features, one challenge I’ve noticed is that some advanced functionalities requir ##### 2. Learning Curve Users face a **steep learning curve** with Phenom Applied AI, complicating initial adoption and usability for newcomers. [ See 12 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1088575&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "AI-Driven Recruitment with Room for UI Improvement" What do you dislike about Phenom Applied AI? The user interface is not the best and can feel clunky at times. It'll take training for people to get up to speed. JW James W. Enterprise (\> 1000 emp.) 4.0/5 "Boosts Hiring Efficiency with Smart Automation and Personalization" What do you dislike about Phenom Applied AI? While Phenom Applied AI offers strong automation and personalization features, one challenge I’ve noticed is that some advanced functionalities requir ##### 3. Bugs Users face **delays in bug resolution** , impacting the candidate experience and causing technical difficulties. [ See 11 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=2354584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Summarized Candidate Profiles Make Hiring Effortless" What do you dislike about Phenom Applied AI? The adaptive writing style that assists with email composition will sometimes confuse or misunderstand our policies, but we are teaching it the specif ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Enterprise (\> 1000 emp.) 4.5/5 "User-friendly" What do you dislike about Phenom Applied AI? I think this can be a lot to learn for new users & with all the functions in the system, I feel like it can cause the system to crash more often t ##### 4. Clarity Issues Users face **clarity issues** with complex quizzes and navigation, leading to confusion and frustration in learning. [ See 11 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1086737&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Smart Insights for Hiring, But AI Suggestions Need Fine-Tuning" What do you dislike about Phenom Applied AI? Occasionally the AI suggestions feel generic and need manual fine-tuning to match specific needs. ![April W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "April W.") AW April W. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Candidate Engagement and AI-Driven Efficiency" What do you dislike about Phenom Applied AI? There are times when the AI recommendations need some tweaking because they don't always align perfectly with our specific hiring needs or organizatio ##### 5. Data Inaccuracy Users highlight **data inaccuracy** , citing confusion in quizzes and unreliable information from the Phenom Bot. [ See 9 mentions ](https://www.g2.com/products/phenom-applied-ai/reviews?filters%5Bsentiment_snippet%5D=1091527&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.0/5 "AI capability needs work! " What do you dislike about Phenom Applied AI? THE AI candidate matching component. It does not produce relevant candidates to the role. MC Margaret C. Enterprise (\> 1000 emp.) 4.5/5 "Phenom AI Streamlines Daily Tasks Effortlessly" What do you dislike about Phenom Applied AI? The AI feels very basic at times. The emails it generates are very bare bones and lack a personal touch. Sometimes the generation takes several minute ![Denyse I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denyse I.") DI Denyse I. Enterprise (\> 1000 emp.) 4/23/2024 "Lots of tools, lots of data" 4/5 What do you like best about Phenom Applied AI? The ability to capture all of our data in one place. Add to that the ability to download reports and filter as necessary. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? It's a lot of information and people occasionally get lost in the weeds. You need to implement a chunk at a time. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? It is capturing data that our ATS is not effective at capturing. It's also giving us a platform to use to re-energize candidates that dropped off during the application process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CW Cathy W. Enterprise (\> 1000 emp.) 4/25/2024 "The technology and continuous improvement of the technology is great" 3.5/5 What do you like best about Phenom Applied AI? We really like the technology and Phenoms approach to stay current on the latest tech. We love the analytics that we can receive now especially with hosted apply and automated scheduling. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? The implementation timeline is always rough and takes longer than expected Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? The analytics we receive is great. The ability to update our career site at any time is amazing. The automated scheduling tool is cutting down time for recruiters to schedule interviews. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") IT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 9/25/2024 "TA Modernization" 3.5/5 What do you like best about Phenom Applied AI? We have implemented phenom as part of our talent acquisition modernization efforts. We are still in the process of turning on the various functionality offered. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? Implementation took longer than expected. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Time to fill, conversion rates Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AB Annie B. Enterprise (\> 1000 emp.) 3/28/2023 "Talent Operations Consultant" 5/5 What do you like best about Phenom Applied AI? It is constantly updating. We are getting ongoing access to new tools and ways to use the system. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? I still struggle with the capabilities of Analytics. I am not able to dig into the information as much as I would like nor does it include the filters I need. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? We have been able to automate a lot of our follow up and develop an engagement strategy for the first time as an organization. Review collected by and hosted on G2.com. Show More 4/24/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller DL Dawn L. Enterprise (\> 1000 emp.) 4/24/2024 "Phenom Experience" 4.5/5 What do you like best about Phenom Applied AI? Phenom offers a plethora of options aimed at growing our recruitment through highly intelligent, thoughtful and timely solutions. These solutions balance GenAI, encourage us to thoughtfully determine our applicant & candidate experience. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? Our biggest challenge is the wide array of solutions and options. The goal is to limit the "let's do everything" and focus on what's meaningful to our process. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? We are able to streamline our processes and reduce time to hire. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AS Angel S. Enterprise (\> 1000 emp.) 5/3/2024 "Amazing" 5/5 What do you like best about Phenom Applied AI? CRM best for attracting talent quickly. . Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? Everything I have learned is great no issues at this time. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Expediate Candidate Engagement - which allows Recruiting to Identify Potential Candidates Quickly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JW Jennifer W. Mid-Market (51-1000 emp.) 4/24/2024 "Variety of capabilities in one strategic tool." 5/5 What do you like best about Phenom Applied AI? Many functions in one platform. Events, interview scheduling, AI, variety of self service capabilities and more seem to be added on a regular basis. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? Our team hasn't been in it long enough to find any dislikes yet. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Automation. Making it so that these daunting tasks are easily done with no effort besides setting them up; giving recruiters more time to source and engage with candidates and nurture solver medalists. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JM Jonathan M. Enterprise (\> 1000 emp.) 4/25/2024 "Phenom" 4/5 What do you like best about Phenom Applied AI? What is helpful the most about phenom is being able to reach out to the CVM at any time if there is anything that i need assistance with l. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? There has been times in the past where Phenom has been down for a couple hours. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? The problem Phenom is solving is bringing quality candidates all under one system to seamlessly get the candidate through the process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller HR Heather R. Enterprise (\> 1000 emp.) 4/23/2024 "Amazing Platform" 5/5 What do you like best about Phenom Applied AI? I love the reporting and analytics tools that are available in Phenom. The AI technology is amazing, candidate communication, tracking, and reporting is so much better than the last CRM we used. Campaigns are very user friendly! Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? I, myself have not come across any dislikes at this time. I continue to learn new things and explore the platform. Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Much better analytic reporting and talent data management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Joel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel K.") JK Joel K. Associate Director-Talent Engagement Enterprise (\> 1000 emp.) 4/24/2024 "Simplicity in complexity" 4.5/5 What do you like best about Phenom Applied AI? The talent experience platform with Phenom has given us the opportunity to identify, engage and hire faster in a complex, competitive talent marketplace. It's also given us the opportunity to do a better job of storytelling on our career site and socials. Review collected by and hosted on G2.com. What do you dislike about Phenom Applied AI? I wish I still had my Customer Value Manager Review collected by and hosted on G2.com. What problems is Phenom Applied AI solving and how is that benefiting you? Helping us find and engage with talent quickly and in a hyper personalized way Review collected by and hosted on G2.com. 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